Service Delivery Center - Application System Administrator Manager jobs at Ey in United States, Dallas

Assurance, Technology Risk (Manager) (Multiple Positions) (1651219), Ernst & Young U.S. LLP, Dallas, TX.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 5 years of progressive, post-baccalaureate related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Alternatively, will accept a Master’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 4 years of related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Must have 3 years of work experience applying relevant IT audit skills in audit engagements as a Financial Audit IT integration leader on own engagement.

Must have 3 years of experience in a supervisory/managerial capacity focused on financial audit IT in public company audits.

Must have 3 years of experience supervising audit professionals performing the IT portion of the audit (IT general controls, ERP, application knowledge, system implementation, audit knowledge, and similar).

Must have 3 years of experience supervising the integration with the financial audit team on application controls, IPE, and IT dependent manual controls.

Must be eligible to obtain CPA, CA, CISA, CIPP, CGEIT, CIA, CISSP, CISM, CIPT, CRISC, CMA and/or relevant certification within one year of hire.

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $115,450.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Your Key Responsibilities

• Install and configure specific applications.
• Monitor the application platform, including integration and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve application platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Define best practices for application deployment.
• Integrate application with other ES Data platforms and Business Unit installations of application.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

To qualify for the role you must have

• Bachelor’s degree in Computer Science or other related field

• A minimum of 5 years’ experience customer success or in a customer-facing engineering capacity is required.
• Large scale implementation experience with complex solutions environment.
• Experience in customer-facing positions, preferably industry experience in technology based solutions.
• Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
• Experience with Linux command line.
• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
• Knowledge of the software development process and of software design methodologies helpful
• 5+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.
• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
• Cloud platform architecture, administration and programming experience desired.
• Experience with Helm, Argo CD, Docker, and cloud networking.
• Excellent communication skills: interpersonal, written, and verbal.
• Experience with Identity Access Management (IAM).

Ideally, you’ll also have

• Experience with DoD

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

Our firm sets the standard for consulting services, fostering an environment that encourages career ownership at every stage. As part of our Technology Consulting sub-service line, you’ll be at the forefront of delivering transformative solutions that improve business operations. You’ll help clients drive growth, manage costs, and mitigate risk through the smart use of technology.

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role will require regular travel to meet client needs.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.
• Exhibit strong business acumen alongside in-depth technical expertise, with a proven ability to quickly assimilate new knowledge.
• Lead and deliver high-quality SAP projects or workstreams, ensuring consistent delivery of exceptional client services while monitoring progress, managing risks, and keeping key stakeholders informed of outcomes.
• Build and maintain relationships with client personnel at all appropriate levels.

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

On your typical engagement, you will collaborate with key stakeholders to assess their needs and provide guidance on SAP system capabilities. Lead requirement gathering, solution architecture, blueprinting, testing, and documentation, while translating stakeholder needs into functional designs and managing configurations and integrations with both SAP and non-SAP systems.

• Strong analytical skills to develop solutions to complex problems.
• Proven ability to manage engagement economics and resource planning.
• Experience in leading teams and managing change effectively.
• Ability to identify opportunities for additional services and lead specific RFP responses.

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, no less than 4 - 6 years relevant experience.
• At least 3 years of experience working with SAP Transportation Management (TM).

• Strong technical skills in application functional design.

• Expertise in technology business requirements definition, analysis, and mapping.
• Strong written and verbal communication, presentation, client service and technical writing skills
• Ability to build and manage relationships effectively.
• Capacity for critical thinking and complex problem-solving.
• Experience in hybrid collaboration and driving outcomes.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Prior consulting industry experience.
• SAP certification(s).
• Experience with at least one full cycle implementation of your core module.
• Experience in project management and tracking deliverable completion.
• Experience in managing client relationships and expectations.
• A strong background in technology analysis and implementation.

As an FTA Manager, you will have an opportunity to work on some of the most complex tax issues and translate them into effective tax strategies, focused on managing the impact tax has on our clients' business. You will be part of the team, focused on identifying the various cash tax savings and refund opportunities in the areas of FDII, BEAT, and GILTI planning, R&D credits, accounting methods, capitalization and cost recovery, transaction costs, inventory, and others.

Your key responsibilities

You will be part of a team serving clients in various public and private industries and sectors. You will have an opportunity to directly interface with our clients and support the day-to-day project management activities by analyzing the client data/information, and preparing the commensurate analyses. You will support and actively participate in analysis of large datasets and the related evaluation of the pertinent laws and regulations, and collaborating with firm subject matter professionals to analyze the client facts. As part of the BTS practice, you will provide guidance and direction to the associates, support them on various engagement and the related activities. You will also play an important role in delivering client engagements and working directly with BTS managers and partners to serve our clients, develop our people and grow and nurture the OneEY culture.

Skills and attributes for success

• Facilitate delivery of effective approaches to our clients' tax needs
• Apply critical and independent thinking to identify new business opportunities
• Assist in executing client engagements
• Provide timely and high-quality tax research and the related analysis, including preparation of technical memoranda
• Proactively manage projects to ensure timely delivery of high-quality analysis and client deliverables
• Support the development of client relationships
• Learn and develop specific client industry and sector knowledge
• Help to develop and guide associates by providing actionable performance feedback and ensuring team responsibilities are consistent with their developmental goals
• Build on technical competence by staying current on trends, developments and technical issues and applying them to client facts and circumstances
• Demonstrate willingness to learn and innovate through application of our current tools and emerging technologies, such as SharePoint, MS Power BI, MS Power Pivot, MS Power Query and Alteryx.

To qualify for the role, you must have

• A Bachelor's degree in accounting, finance, management information systems, or related field, as well as approximately six years of related work experience, OR a graduate degree in tax, law or management information systems, and approximately five years of related work experience
• A valid US CPA or licensed attorney designation
• Experience with preparing tax research and the related analysis
• Proficient in analyzing large datasets
• The ability to learn complex tax and industry concepts and apply them to specific client scenarios
• Good managerial, organizational, project management and verbal/written communication skills
• The ability to work well in a team environment and be comfortable supervising teams of EY personnel and client personnel
• Business and tax technical writing skills
• Proficiency with MS Excel, MS Access, and data mining tools
• Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you'll also have

• Familiarity and/or experience in the areas of the IRS tax controversy and statistical sampling
• Experience with current data analytics and visual tools, such as MS Power BI, MS Power Pivot, MS Power Query and Alteryx
• Big 4 comparable experience
• Certifications in Alteryx or Microsoft products (MSCA)
• Advanced degree, such as MST, MSA, JD, or LLM

Join our globally integrated team of dedicated indirect tax professionals and you'll have the opportunity to combine your technical knowledge and industry understanding to identify risks and sustainable planning opportunities for our clients. You'll help us provide effective processes, improve day-to-day reporting, reduce attribution errors and costs, and ensure indirect taxes are handled correctly for our clients.

Our tax function is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise, and making the most of our dedicated mentors and training programs. It's here that you'll have the opportunity to contribute your technical expertise and experience related to compliance, audit defense and consulting for abandoned and unclaimed property. This position offers excellent opportunities for teaming, leadership, career advancement and feedback.

Your key responsibilities

You'll likely spend much of your time engaging in client consultations and challenging the unclaimed property and escheat approach for optimal effectiveness. We'll look to you to develop strong relationships with our clients and team effectively with internal resources while developing and coaching junior members of the team. To make that happen, we'll look to you to implement your extensive knowledge of unclaimed property concepts and requirements. You can expect to be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Contributing to client satisfaction by providing timely and responsive services and work products
• Staying informed of current technical developments and effectively apply knowledge to client situations
• Thoroughly and accurately analyze information; prepare quality, practical approaches to the client's unclaimed property situation and arrive at appropriate conclusions
• Demonstrate an understanding of increasingly complex unclaimed property concepts.
• Participate in and contribute to achieving team goals

To qualify for the role, you must have

• A bachelor's degree and 5 years of related work experience
• CPA certification, Member of the US Bar or professional designation from the IPT
• Technical expertise and experience related to compliance, audit defence and consulting for abandoned and unclaimed property services
• Performance and process advisory experience related to unclaimed property compliance
• Broad exposure to state and local taxation
• Excellent managerial, organizational, analytical and verbal/written communication skills
• Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you'll also have

• A minimum of 5 years of relevant unclaimed property consulting experience within a professional services environment

You will support clients regarding valuation matters in various contexts including for transactions, portfolio assessment & optimisation, restructuring and strategic planning. This work usually assists clients in addressing matters relating to commercial, financial reporting, tax, regulatory matters or strategy.

This is a hybrid role based in Naarm - Melbourne.

Your key responsibilities

• Work within project teams to undertake valuations of businesses, equity interests, financial instruments and intangible assets. Your work will be for various purposes including pre- and post- transaction advisory, tax-related purposes, financial reporting such as purchase price allocations, impairment testing, and employee share schemes, and disputes.
• Support the delivery of valuation projects. This includes preparing valuation models and reports, including analysis of business value drivers and commercial rationale, industry analysis and market benchmarking, cost of capital analysis, identifying strategic value creation opportunities and other capital optimisation advise, and developing detailed financial models with various scenarios.
• Think critically, identify issues and propose strategies related to the advice being provided.
• Train and support junior team members to build both their technical capabilities and interpersonal skills.

Skills and attributes for success

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• A bachelor's degree and approximately 2 to 6 years of related work experience
• A degree in finance, economics, accounting or business, with demonstrated aptitude in quantitative and qualitative analysis
• Direct experience utilising various valuation techniques and methodologies (cost of capital analysis, market comparables, discounted cash flow, etc) for different purposes
• Experience in financial modelling in MS Excel and related software preferred
• Experience conducting valuations for accounting and or tax planning purposes is desired
• Excellent analytical, communication, organisational, interpersonal, and teaming skills

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• An open, curious mind which can help us to enhance the way we work and bring creative solutions to client’s problems.
• Strong teaming skills. We work in teams and pride ourselves on our open, collaborative and supportive culture.
• A strong desire to continually develop themselves and others.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

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