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Indirect Tax -- Unclaimed Property Escheat Services Senior jobs at Ey in United States, Dallas

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96 jobs found
Yesterday
EY

EY Cyber Managed Services - SDC IAM Senior United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Facilitate and manage Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews. Guide Agile teams and business stakeholders through backlog creation, refinement, and prioritization. Collaborate closely with other product...
Description:


The role will also include responsibility for Requirements Engineering and Requirements Management. You will work with stakeholders to elicit, document, manage, and validate business and technical requirements, ensuring that they are aligned with delivery goals and remain traceable throughout the project lifecycle.

In addition to Agile delivery leadership, this role includes ownership of Quality Assurance and Test Management activities. You will be responsible for test planning, triaging defects with stakeholders, coordinating user acceptance testing (UAT), and overseeing ongoing test monitoring and reporting throughout the delivery lifecycle.

Your key responsibilities:
• Facilitate and manage Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews.
• Guide Agile teams and business stakeholders through backlog creation, refinement, and prioritization.
• Collaborate closely with other product owners, scrum masters, developers, testers, and business stakeholders to ensure continuous delivery and alignment with business objectives.
• Translate business requirements into well-structured user stories and acceptance criteria that guide development and quality assurance efforts.
• Plan and coordinate all aspects of Quality Assurance, including test strategy, test planning, test case definition, and UAT coordination.
• Monitor test execution and defect resolution processes, ensuring issues are triaged, tracked, and resolved in collaboration with stakeholders.
• Provide test progress updates and quality reports to stakeholders, ensuring transparency and proactive risk management.
• Support Agile planning, estimation, and forecasting of delivery timelines and resource requirements.
• Monitor delivery progress using Agile metrics and dashboards, driving continuous improvement based on data insights.
• Coach client teams and internal stakeholders in Agile frameworks, values, and practices, adapting to various organizational maturity levels.
• Support Agile transformation initiatives by defining roadmaps, training sessions, and governance structures.
• Utilize Agile tools such as Azure DevOps, Jira, and Confluence to manage projects, track progress, document requirements, and monitor test coverage.
• Contribute to internal frameworks and reusable assets that enable consistent delivery of Agile services.
• Stay current with trends in Agile delivery, quality management, and enterprise technology to guide clients through evolving best practices.

Skills and attributes for success:
• Deep understanding of Agile delivery methodologies (Scrum, Kanban, SAFe, etc.).
• Strong knowledge of quality assurance principles and test management practices in Agile environments.
• Experience using Agile project management and test tools (Azure DevOps, Jira, TestRail, Xray, etc.).
• Excellent communication and facilitation skills with a strong ability to influence stakeholders at all levels.
• Strong organizational and multitasking skills to manage several projects or workstreams in parallel.
• Experience leading UAT cycles and coordinating testing across diverse stakeholder groups.
• Analytical mindset with a continuous improvement attitude.
• Ability to work both independently and within diverse cross-functional teams.
• Strong stakeholder management skills across business, delivery, and technical domains.

To qualify for the role, you must have:
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Minimum 5 years of experience in Agile delivery environments across cross-functional teams.
• Practical experience managing Agile product backlogs and facilitating delivery pipelines.
• Proven experience in quality assurance and test management roles within Agile projects.
• Experience engaging directly with business and IT stakeholders to define and deliver solutions.
• Agile certifications such as Scrum Master (CSM/PSM), SAFe Agilist, PMI-ACP, or equivalent are desirable.
• ISTQB or equivalent test management certification is considered an asset.
• A fluent command of English (spoken and written).


What we offer

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Yesterday
EY

EY Financial Services - Wealth Asset Management United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
1. Basic Digital Literacy Proficiency in MS Office Suite (Excel, PowerPoint, Word) for reporting and content creation. Ability to navigate virtual collaboration tools (MS Teams, Zoom). 2. Learning Tools Familiarity...
Description:

: Associate-Operations-HR-CBS - TAL - Learning - Gurgaon
Operations :

No Data Available


Technical Excellence

  • 1. Basic Digital Literacy Proficiency in MS Office Suite (Excel, PowerPoint, Word) for reporting and content creation. Ability to navigate virtual collaboration tools (MS Teams, Zoom). 2. Learning Tools Familiarity Exposure to or willingness to learn Learning Management Systems (LMS) like SuccessFactors etc. Basic understanding of eLearning formats (SCORM, video-based learning). 3. Content Support Ability to assist in content formatting and uploading on learning platforms. Familiarity with basic design tools (Canva or PowerPoint) for creating simple learning aids. 4. Data Handling Comfort with basic data entry and reporting in Excel. Ability to maintain learning records and dashboards under guidance. 5. Adaptability to Technology Willingness to learn AI-enabled tools for content generation and personalization. Openness to explore new learning technologies as guided by the team.

Qualification

  • Bachelor of Business Administration
  • Bachelor of Arts in English Literature

Experience

  • not applicable


People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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Yesterday
EY

EY Financial Services - Customer Tax Operations United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Timely, efficient and accurate support of the production of information reporting in a volume-driven environment within deadline-driven time frames established by governmental agencies and as dictated by the performance standards...
Description:

Your key responsibilities

You’re likely to spend your time on a diverse array of projects, responsibilities and tasks, supporting client engagements by participating in day-to-day interactions with team members, providing a quality work product and driving delivery of services to meet deadlines. You will support the Customer Tax Operations practice with the preparation and delivery of tax information reporting (1099/1042-S/8804), FATCA/CRS reporting, tax withholding certificate validation (Forms W-8/9) and related withholding and reporting reconcilations for engagements with banks, wealth and asset management firms and insurance companies. You’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

  • Timely, efficient and accurate support of the production of information reporting in a volume-driven environment within deadline-driven time frames established by governmental agencies and as dictated by the performance standards set forth by the practice’s clients
  • Balancing time between multiple projects and responsibilities, working with multiple engagement teams to serve multiple clients
  • Understanding of tax withholding certificates (Forms W-8/W-9) and FATCA/CRS Self Certification forms as well as information returns, including the data and information that’s required on the forms or information return for accuracy in tax reporting.
  • Understanding of vendor and client systems that support an tax operations function.
  • Analyzing bridged customer data and transaction information to identify potential errors and omissions and applying knowledge of basic tax concepts to make decisions and take action to modify tax reporting coding or reporting pertaining transactions and income to support accuracy in tax reporting
  • Managing internal and external communications, including requesting and documenting receipt of client authorizations and instructions, as well as other correspondence that is material to the tax compliance process using the tax software, basic software applications such as Microsoft Word, Excel and Power Point, and proprietary client collaboration tools
  • Communicating with client tax liaisons, tax compliance teams and other stakeholders to gather required information, and obtain instruction or authorization necessary for timely, accurate production of tax information reporting.
  • Support billing and collections for tax compliance and related services
  • Assist engagement team with reconciliation of customer demographic date, transaction data and tax information returns to achieve complete, accurate and timely filing of those returns; including identifying and resolving reconciliation discrepancies
  • Routinely communicating with immediate supervisor and colleagues to obtain guidance and instruction pertaining to performance of work, provide updates on status of work, and discuss recommendations concerning correction of data issues to support accuracy and consistency in tax reporting

To qualify for the role, you must have

  • Bachelor degree (Accounting, Business, Finance or equivalent degree preferred)
  • 1–2 years of experience
  • Proficient in basic computer software applications, including Microsoft Word, Excel and PowerPoint and ability to learn other software applications
  • Working knowledge of 1099/1042-S reporting systems
  • Working knowledge of tax compliance and information reporting rules
  • Ability to work effectively both independently and with a team, and assist with a variety of projects of varying degrees of complexity
  • Leverage knowledge gained through education and on-the-job experience as well internal and external training and coaching to perform essential functions of the job
  • Assist with training less experienced team members on administrative tasks and tasks supporting the tax compliance process
  • Excellent organizational and verbal/written communication skills
  • Ability to follow a standardized process and ask questions when needed
  • Prioritization of assignments to achieve appropriate workflow and timely production of client deliverables
  • Commit to periodic travel (5%–10%)

Ideally, you’ll also have

  • Experience in a professional services environment
  • A proven record in information reporting and withholding tax laws and concepts required to prepare US federal and state information and withholding tax returns
  • Experience with tax withholding validation and complete tax withholding certificates
  • Experience with FATCA/CRS reporting templates
  • Strong analytical skills and attention to detail
  • The ability to adapt your work style to work with both internal and client team members
  • A proficiency in trust tax software

What we look for

We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $58,300 to $96,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $70,100 to $109,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY SDC BCM Tech Consulting Java Developer Senior - Dallas United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Prior fullstack software product development experience with a preferred understanding of DevOps and its supporting services and tools. Deliver engineering solutions through all phases of the project lifecycle, including requirements...
Description:

Job Title: Backend Engineer – Service Delivery Senior Analyst

As an FSO Technology Analyst, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

Your Key Responsibilities

The goal is to support our clients to transform their business problems through engineering solutions. You will assist engagement teams through the analysis of specific business requirements, design, develop, integrate, test, and deploy distributed software applications. You will deliver high qualify systems with focus on reliability and excellent customer experience.You will demonstrate in-depth technical capabilities and professional knowledge.

Skills and attributes for success

  • Prior fullstack software product development experience with a preferred understanding of DevOps and its supporting services and tools
  • Deliver engineering solutions through all phases of the project lifecycle, including requirements definition, engineering design, development, integration, and testing; based on a proven agile methodology.
  • Demonstrate hands-on technical capabilities inmultiple programming languages.
  • Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.
  • Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.
  • Willingness and ability to travel up to 50% of the time.

To qualify for the role you must have

  • Bachelor’s degree in Computer Science or other related field
  • A minimum of 3 years’ experience in technology software development
  • Back-end experience using modern technologies like Java, Python, Node.js, REST, NoSQL, Microservices, Serverless, and Cloud technologies like AWS, or Azure
  • Front-end development with modern frameworks and practices like React, Angular, or Responsive web design
  • Experience in designing, building and consuming RESTful APIs
  • Hands-on experience building applications/platforms with cloud native/Microservices architecture. Includes experience with IaaS, PaaS, container deployment.
  • Experience with modern collaborative development tools (e.g. Git, CI/CD pipelines)
  • Experience working with testing frameworks and tools for unit and integration testing and knowledge of TDD or BDD software development techniques
  • Comfortable working in an Agile and TDD environment

Ideally, you’ll also have

  • Experience with the following technologies
    • Akka/Scala
    • Kafka/RabbitMQ
    • ElasticSearch
    • AngularJS/ReactJS
    • Hadoop/Spark/Flume
    • Mongo/Cassandra/Any NoSQL DB

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,300 to $135,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $79,500 to $153,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Oracle Services - HCM Implementation Consulting Senior United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Translating complex business requirements into detailed technical specifications. Configuring and implementing solutions that align with business needs. Identifying opportunities for service expansion and contributing to sales through RFP responses. Expect...
Description:

The Oracle HCM Implementation Consultant assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives along with providing experience in leading practices, methods, and resources in HCM applications and technology space. Our Oracle Services HCM group can assist in providing resources around the design, configuration and implementation of HCM Application Solutions, in addition to advising clients to help understand, architect and implement the core applications and technology required to run their business.

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your key responsibilities

As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:

  • Translating complex business requirements into detailed technical specifications
  • Configuring and implementing solutions that align with business needs
  • Identifying opportunities for service expansion and contributing to sales through RFP responses
  • Expect to travel regularly and lead project streams while actively engaging with clients.

Skills and attributes for success

To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:

  • Team with client business and technology professionals, and/or third-party strategic alliances to provide implementation of technology solutions
  • Demonstrate ability to implement and configure software.
  • Develop long-term relationships and networks both internally and externally
  • Interact and communicate effectively with finance and technology senior and middle management executives as well as end user and business subject matter experts.
  • Analytical prowess and decision-making based on a broad understanding of policies
  • Ability to guide and develop junior team members
  • Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

  • A Bachelor's degree
  • 3 to 5 years of relevant experience in Human Capital Management Solutions
  • Overall IT projects implementation of 4+ years
  • Strong knowledge, understanding and HCM implementation experience in Oracle Cloud HCM specifically around Payroll, Time & Labor, and Absence Management
  • Wide experience in playing roles as Project Manager/module Lead/ SMR
  • Experience in large multi-geography global transformation assignments and HCM deployments preferred, US experience required
  • Experience in multiple HCM implementations, preferably an implementation of co-existence model
  • Proficient in understanding business requirements and advising clients on strategy for HCM technology deployments
  • Excellent knowledge of features in HCM applications; having the ability to understand HR business needs and accordingly advise on the best business practices of HCM deployments
  • Strong written and verbal communication, presentation, client service and technical writing skills
  • Ability to travel up to 50%+ and/or as required by client

Ideally, you’ll also have

  • MBA or MS degree preferred, but not required
  • Oracle Cloud HCM
  • ADP experience preferred, but not required

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Master Data Governance/Management - Senior United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Lead engagement delivery and manage client relationships on a daily basis. Develop resource plans and budgets for engagements, ensuring effective engagement economics. Exercise judgment in selecting methods and techniques for...
Description:

Master Data Management/Governance – Senior Manager


In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps to implement them. Additionally, you will articulate information strategies that align with business objectives. This is a high-growth, high-visibility role with significant opportunity to shape digital and data strategies.

Your key responsibilities

As a Senior Manager in Data Management, you will be at the forefront of transforming data into a strategic asset for our clients. You will lead complex processes and projects, ensuring quality and risk management while navigating organizational dynamics. This role offers a unique opportunity to work closely with clients, providing insights and solutions that drive business value. You will be responsible for managing client relationships and engagement delivery, with regular travel requirements to meet client needs.

Develop solutions to complex problems, including functional and technical design of master data management software for key data domains such as customer, vendor, finance, and materials

  • Lead engagement delivery and manage client relationships on a daily basis.
  • Develop resource plans and budgets for engagements, ensuring effective engagement economics.
  • Exercise judgment in selecting methods and techniques for obtaining results.
  • Define and execute the analytics and data governance strategy for oil & gas clients, aligning with business objectives and regulatory requirements.
  • Develop and implement robust data governance frameworks, including policies, data stewardship models, roles, and accountability across the organization.
  • Oversee Master Data Management (MDM), metadata management, and data cataloging practices to ensure data consistency, discoverability, and trust.
  • Ensure compliance with data privacy, protection, and regulatory standards (e.g., GDPR, CCPA), working closely with Legal, Security, and Risk teams.
  • Lead and mentor a multidisciplinary team of analysts, engineers, and data stewards to deliver high-quality outcomes and maintain stakeholder confidence.
  • Design scalable, secure, and cost-effective data architectures in collaboration with enterprise architects and IT to support business intelligence and advanced analytics needs.
  • Oversee cloud-based data management platforms and technologies such as Databricks, Snowflake, Azure, AWS, and Hadoop for ingestion, storage, and processing.
  • Drive the design and implementation of analytical models, data pipelines, and visualizations to solve complex business problems and generate actionable insights.
  • Leverage advanced analytics and machine learning techniques (e.g., optimization, forecasting, simulation) to enhance operational efficiency and reduce cost.
  • Translate business initiatives into prioritized use cases with measurable ROI and manage delivery across multiple domains.
  • Develop and champion data literacy programs, training, and change management initiatives to embed a data-driven culture across client organizations.
  • Communicate analytical findings through compelling data storytelling, dashboards, and visualizations tailored to business and technical audiences.
  • Build and maintain trusted relationships with client stakeholders across operations, IT, engineering, and executive leadership.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be crucial, as will your capacity to communicate with impact.

  • The candidate should possess a minimum of 12 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM
  • Experience leading delivery teams in the areas of data governance, data management, and related system implementations
  • Knowledge of future trends/changes in the industry and the ability to articulate these to customers
  • Benchmark design, development, delivery knowledge
  • Working knowledge of any of the cloud technologies AWS and Azure.
  • Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes
  • Proven ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts
  • Demonstrated expertise in Data Privacy and Master Data Management.
  • Strong understanding of Data Governance and Enterprise Strategy.
  • Proven ability to lead teams and manage change effectively.
  • Excellent negotiation and influencing skills.

To qualify for the role, you must have

  • Bachelor’s degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field with prior consulting experience required.
  • ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component
  • At least 8 years of relevant experience in data analytics, data governance, or data strategy, preferably in the oil & gas industry.
  • Strong understanding of Data Governance principles.
  • Experience with Enterprise IT Architecture.
  • Deep knowledge of data governance, including data quality frameworks, stewardship models, compliance, and policy creation.
  • Experience in Master Data Management (MDM), metadata, lineage tracking, and data catalog tools (e.g., Collibra, Alation).
  • Demonstrated experience designing and deploying scalable data architectures
  • Proficiency with data analytics tools and platforms: SQL, Python, R, Power BI, Tableau, Cognite, Palantir, Dataiku, or similar.
  • Ability to lead large-scale digital transformation engagements, manage delivery risk, and foster trusted client relationships.
  • Strong communication and stakeholder management skills across technical and business domains.
  • Passion for mentoring, knowledge sharing, and building high-performing data teams.
  • Hands-on experience in cloud and data engineering tools including Azure, Databricks, Snowflake, and data orchestration platforms.
  • A valid driver’s license in the US; willingness and ability to travel internationally to meet client needs
  • A track record of successful stakeholder engagement and the ability to maintain and grow business relationships

Ideally, you’ll also have

  • Experience in leading cross-functional teams with a focus on mentorship and professional development
  • Advanced analytical skills to drive data-driven decision-making.
  • A passion for innovation and the strategic application of emerging technologies to solve real-world challenges
  • The ability to foster an inclusive environment that values diverse perspectives and empowers team members
  • Familiarity with data mesh concepts and decentralized data ownership models.
  • Certifications in Azure Data Engineer, Snowflake, Databricks or related platforms.
  • Experience with Data Office Organization and IT Architecture.
  • Familiarity with Digital Fluency and Hybrid Collaboration techniques.
  • Strong emotional agility to navigate complex interpersonal dynamics.


What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY On-site Technology Support Services United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. Crestron –...
Description:

Audio Visual Responsibilities of an On-Site Technician:

  • Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
  • Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
  • Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
  • Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)

Technical Responsibilities of an On-Site technician:

  • Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
  • Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
  • ServiceNow ticket management; prioritizing tickets and awareness of SLAs
  • Supporting Microsoft Windows and MAC operating systems
  • Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
  • Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
  • Printer support (installation, configuration, relocation, and troubleshooting)
  • Event and Meeting Support (may occur on-site or off-site)
  • Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
  • Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
  • VIP/White Glove support
  • Occasional after-hour support may be required


Interpersonal skills an On-site technician should have:

  • Outstanding customer service skills
  • Excellent communication skills
  • Great team mentality
  • Self-motivated, organized, detail oriented, ability to multi-task
  • Desire to learn and build a career as unique as you are

Experience Requirements:

  • 2+ years of on-site technical support experience, or degree in related discipline

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Facilitate and manage Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews. Guide Agile teams and business stakeholders through backlog creation, refinement, and prioritization. Collaborate closely with other product...
Description:


The role will also include responsibility for Requirements Engineering and Requirements Management. You will work with stakeholders to elicit, document, manage, and validate business and technical requirements, ensuring that they are aligned with delivery goals and remain traceable throughout the project lifecycle.

In addition to Agile delivery leadership, this role includes ownership of Quality Assurance and Test Management activities. You will be responsible for test planning, triaging defects with stakeholders, coordinating user acceptance testing (UAT), and overseeing ongoing test monitoring and reporting throughout the delivery lifecycle.

Your key responsibilities:
• Facilitate and manage Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews.
• Guide Agile teams and business stakeholders through backlog creation, refinement, and prioritization.
• Collaborate closely with other product owners, scrum masters, developers, testers, and business stakeholders to ensure continuous delivery and alignment with business objectives.
• Translate business requirements into well-structured user stories and acceptance criteria that guide development and quality assurance efforts.
• Plan and coordinate all aspects of Quality Assurance, including test strategy, test planning, test case definition, and UAT coordination.
• Monitor test execution and defect resolution processes, ensuring issues are triaged, tracked, and resolved in collaboration with stakeholders.
• Provide test progress updates and quality reports to stakeholders, ensuring transparency and proactive risk management.
• Support Agile planning, estimation, and forecasting of delivery timelines and resource requirements.
• Monitor delivery progress using Agile metrics and dashboards, driving continuous improvement based on data insights.
• Coach client teams and internal stakeholders in Agile frameworks, values, and practices, adapting to various organizational maturity levels.
• Support Agile transformation initiatives by defining roadmaps, training sessions, and governance structures.
• Utilize Agile tools such as Azure DevOps, Jira, and Confluence to manage projects, track progress, document requirements, and monitor test coverage.
• Contribute to internal frameworks and reusable assets that enable consistent delivery of Agile services.
• Stay current with trends in Agile delivery, quality management, and enterprise technology to guide clients through evolving best practices.

Skills and attributes for success:
• Deep understanding of Agile delivery methodologies (Scrum, Kanban, SAFe, etc.).
• Strong knowledge of quality assurance principles and test management practices in Agile environments.
• Experience using Agile project management and test tools (Azure DevOps, Jira, TestRail, Xray, etc.).
• Excellent communication and facilitation skills with a strong ability to influence stakeholders at all levels.
• Strong organizational and multitasking skills to manage several projects or workstreams in parallel.
• Experience leading UAT cycles and coordinating testing across diverse stakeholder groups.
• Analytical mindset with a continuous improvement attitude.
• Ability to work both independently and within diverse cross-functional teams.
• Strong stakeholder management skills across business, delivery, and technical domains.

To qualify for the role, you must have:
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Minimum 5 years of experience in Agile delivery environments across cross-functional teams.
• Practical experience managing Agile product backlogs and facilitating delivery pipelines.
• Proven experience in quality assurance and test management roles within Agile projects.
• Experience engaging directly with business and IT stakeholders to define and deliver solutions.
• Agile certifications such as Scrum Master (CSM/PSM), SAFe Agilist, PMI-ACP, or equivalent are desirable.
• ISTQB or equivalent test management certification is considered an asset.
• A fluent command of English (spoken and written).


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