Forensics Integrity Services - Insurance Federal Claim Manager jobs at Ey in United States, Dallas

The Oracle HCM Implementation Consultant assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives along with providing experience in leading practices, methods, and resources in HCM applications and technology space. Our Oracle Services HCM group can assist in providing resources around the design, configuration and implementation of HCM Application Solutions, in addition to advising clients to help understand, architect and implement the core applications and technology required to run their business.

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your key responsibilities

As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:

• Translating complex business requirements into detailed technical specifications
• Configuring and implementing solutions that align with business needs
• Identifying opportunities for service expansion and contributing to sales through RFP responses
• Expect to travel regularly and lead project streams while actively engaging with clients.

Skills and attributes for success

To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:

• Team with client business and technology professionals, and/or third-party strategic alliances to provide implementation of technology solutions
• Demonstrate ability to implement and configure software.
• Develop long-term relationships and networks both internally and externally
• Interact and communicate effectively with finance and technology senior and middle management executives as well as end user and business subject matter experts.
• Analytical prowess and decision-making based on a broad understanding of policies
• Ability to guide and develop junior team members
• Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

• A Bachelor's degree
• 3 to 5 years of relevant experience in Human Capital Management Solutions
• Overall IT projects implementation of 4+ years
• Strong knowledge, understanding and HCM implementation experience in Oracle Cloud HCM specifically around Payroll, Time & Labor, and Absence Management
• Wide experience in playing roles as Project Manager/module Lead/ SMR
• Experience in large multi-geography global transformation assignments and HCM deployments preferred, US experience required
• Experience in multiple HCM implementations, preferably an implementation of co-existence model
• Proficient in understanding business requirements and advising clients on strategy for HCM technology deployments
• Excellent knowledge of features in HCM applications; having the ability to understand HR business needs and accordingly advise on the best business practices of HCM deployments
• Strong written and verbal communication, presentation, client service and technical writing skills
• Ability to travel up to 50%+ and/or as required by client

Ideally, you’ll also have

• MBA or MS degree preferred, but not required
• Oracle Cloud HCM
• ADP experience preferred, but not required

Audio Visual Responsibilities of an On-Site Technician:

• Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
• Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
• Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
• Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)

Technical Responsibilities of an On-Site technician:

• Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
• Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
• ServiceNow ticket management; prioritizing tickets and awareness of SLAs
• Supporting Microsoft Windows and MAC operating systems
• Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
• Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
• Printer support (installation, configuration, relocation, and troubleshooting)
• Event and Meeting Support (may occur on-site or off-site)
• Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
• Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP/White Glove support
• Occasional after-hour support may be required

Interpersonal skills an On-site technician should have:

• Outstanding customer service skills
• Excellent communication skills
• Great team mentality
• Self-motivated, organized, detail oriented, ability to multi-task
• Desire to learn and build a career as unique as you are

Experience Requirements:

• 2+ years of on-site technical support experience, or degree in related discipline

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Join our globally integrated team of dedicated indirect tax professionals and you'll have the opportunity to combine your technical knowledge and industry understanding to identify risks and sustainable planning opportunities for our clients. You'll help us provide effective processes, improve day-to-day reporting, reduce attribution errors and costs, and ensure indirect taxes are handled correctly for our clients.

Our tax function is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise, and making the most of our dedicated mentors and training programs. It's here that you'll have the opportunity to contribute your technical expertise and experience related to compliance, audit defense and consulting for abandoned and unclaimed property. This position offers excellent opportunities for teaming, leadership, career advancement and feedback.

Your key responsibilities

You'll likely spend much of your time engaging in client consultations and challenging the unclaimed property and escheat approach for optimal effectiveness. We'll look to you to develop strong relationships with our clients and team effectively with internal resources while developing and coaching junior members of the team. To make that happen, we'll look to you to implement your extensive knowledge of unclaimed property concepts and requirements. You can expect to be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Contributing to client satisfaction by providing timely and responsive services and work products
• Staying informed of current technical developments and effectively apply knowledge to client situations
• Thoroughly and accurately analyze information; prepare quality, practical approaches to the client's unclaimed property situation and arrive at appropriate conclusions
• Demonstrate an understanding of increasingly complex unclaimed property concepts.
• Participate in and contribute to achieving team goals

To qualify for the role, you must have

• A bachelor's degree and 5 years of related work experience
• CPA certification, Member of the US Bar or professional designation from the IPT
• Technical expertise and experience related to compliance, audit defence and consulting for abandoned and unclaimed property services
• Performance and process advisory experience related to unclaimed property compliance
• Broad exposure to state and local taxation
• Excellent managerial, organizational, analytical and verbal/written communication skills
• Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you'll also have

• A minimum of 5 years of relevant unclaimed property consulting experience within a professional services environment

Our EDGE practice serves as an accelerant of TP Documentation services. In this role, you will have the opportunity to participate in TP Documentation and EY Technology and processes trainings to help develop your career through a broad scope of engagements, mentoring and formal learning.

Your key responsibilities

You’ll be heavily involved at all stages of the Transfer Pricing documentation project lifecycle, making this a high-profile opportunity to take on a wide range of responsibilities and diversify your skills and experience. It’s all about translating information from a variety of sources into quantitative and qualitative deliverables for our clients.

Skills and attributes for success

• Providing a fully integrated approach to transfer pricing by preparing transfer pricing documentation
• Executing on utilization of EY software and technology, designing and implementing process improvement and analyzing initiatives that drive efficiency in data collection and reporting capabilities to senior management
• Supervising assignments of staff and providing leadership, counseling and training
• Coordinating work with other client service colleagues, globally, and EY’s Global Delivery Services Center to drive collaboration
• Supplying innovative transfer pricing and economic ideas alongside responsive services and work products

To qualify for the role you must have

• A bachelor’s degree in accounting, business, finance, economics, management or another relevant discipline
• The ability to work at a fast pace
• The ability to manage tasks independently and team successfully across functions and geographies
• Familiarity or a strong interest in technology and automation with a willingness to improve TP Documentation processes
• A minimum of two years of related work experience in professional services or professional tax organization
• Specific experience in transfer pricing is preferred but not required

What we look for

We’re interested in intellectually curious people, with the ability to adjust to change and thrive in a constantly evolving environment. You’ll need to be someone who is capable of asking the tough

questions, and independently driving their own career and learning initiatives. You’ll also need excellent organizational skills and a proven record of multitasking and working effectively across multiple projects. So, if you’re ready to contribute your big ideas and make a measurable difference right from the start, this role is for you.

Your Key Responsibilities

• Install and configure specific applications.
• Monitor the application platform, including integration and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve application platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Define best practices for application deployment.
• Integrate application with other ES Data platforms and Business Unit installations of application.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

To qualify for the role you must have

• Bachelor’s degree in Computer Science or other related field

• A minimum of 5 years’ experience customer success or in a customer-facing engineering capacity is required.
• Large scale implementation experience with complex solutions environment.
• Experience in customer-facing positions, preferably industry experience in technology based solutions.
• Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
• Experience with Linux command line.
• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
• Knowledge of the software development process and of software design methodologies helpful
• 5+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.
• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
• Cloud platform architecture, administration and programming experience desired.
• Experience with Helm, Argo CD, Docker, and cloud networking.
• Excellent communication skills: interpersonal, written, and verbal.
• Experience with Identity Access Management (IAM).

Ideally, you’ll also have

• Experience with DoD

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

Your key responsibilities

• Lead and deliver quality SAP projects or workstreams.
• Participate in Explore phase design workshops.
• Perform configuration of SAP Inventory Management, Logistics Execution, Application Link Enabling (ALE) and other related SAP modules.
• Design interfaces and integration between SAP and external WMS applications.
• Design custom RICEF solutions and document functional specifications.
• Perform testing of solutions.
• Support development and delivery of training materials.
• Provide on-site hyper-care support to client / 3PL warehouse users.
• Demonstrate in-depth technical capabilities and possess strong business acumen.
• Demonstrate ability to assimilate new knowledge.
• Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Establish relationships with client personnel at appropriate levels.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Additionally, you will liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and integrations with both SAP and non-SAP systems.

• Strong analytical skills to develop solutions to complex problems.
• Proven ability to manage engagement economics and resource planning.
• Experience in leading teams and managing change effectively.
• Ability to identify opportunities for additional services and lead specific RFP responses.

To qualify for the role, you must have

• A bachelor’s degree (4-year degree).
• Typically, no less than 4 - 6 years relevant experience.
• At least 3 years of experience working with SAP logistics solutions involving external WMS integration.
• Experience with interface solution design using EDI, X12, EDIFACT and/or API technologies.
• Experience in configuring SAP Logistics Execution, specifically related to delivery processes, as well as Materials Management, including inventory management and physical inventory configuration.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
• Experience managing an SAP project or workstream and project-based team members.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Prior consulting industry experience or deep functional experience.
• SAP certification(s).
• Experience with at least two full lifecycle implementations of SAP S/4.

• Experience with at least two full lifecycle integrations with an external WMS with SAP.
• Experience with EDI messaging, specifically messages 846, 856, 888, 940, 943, 944, 945 and 947, and/or X12 or EDIFACT equivalents.
• Experience with API integration to non-SAP WMS solutions.

• Experience performing hands-on SAP system configuration.
• Experience designing custom RICEF solutions and writing functional specifications.
• Experience writing and executing test scripts.
• Experience writing and delivering training materials for end users.
• Knowledge and understanding of warehouse operations for distribution and/or manufacturing facility operations.

Responsibilities include:

• Prepare complex financial closings, tax compliance filings and other business analysis

• Compile and evaluate moderately complex data, computations, documentation and various tax and accounting technologies
• Manage client relationship by ensuring data quality, evaluate team performance, resolve issues, and provide suggestions on implementation plans
• Manage engagements and teams to drive Service Quality across all aspects of delivery. Understand opportunity risk in relation to our Scope of Services
• Support the acquisition of new clients through participation in business pursuit calls and presentations

• Develop, document, and gain cross functional alignment on processes to support clients and internal teams
• Demonstrate deep technical excellence in specific offerings and broaden technical skills across capabilities.
• Maintain internal network by providing technical assistance to others within EY in area of expertise

• Provide effective leadership, feedback, and coaching to team members
• Mentor/coach team members to develop technical and leadership capabilities

Skills and Attributes for Success

• The ability to solve complex problems and interpret internal or external business issues and recommend solutions
• Leadership (advising and providing direction) to others in financial areas of specialization and may coordinate daily work activities or review the work of other teammates
• Ability to lead projects. Employee works independently, with guidance in only the most complex situations.
• Incumbent has specialized depth and/or breadth of expertise
• Primary point of contact for day-to-day client relations for assigned engagements and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations with regard to timing of response and resolution
• Manage internal and external client relationships and professional network to support client retention and new business development
• Manage communications with client tax liaisons, client trust administration teams and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
• Build effective long-term relationships and manage workflow effectively with our clients, and understand their unique needs to provide tailored services
• Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics

To qualify for the role you must have:

• Bachelor’s degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• CPA, EA, or licensed attorney
• Minimum of 5 years of experience in a professional services or tax services organization
• Strong attention to detail
• Good written & verbal communication skills
• Proven conceptual and analytical ability
• Proficient using Microsoft products such as Excel, Word, and Power Point
• Experience with financial and tax applications such as Gosystems, Onesource TP, Corp Tax, as required by area of specialism
• Proficient in the use of various tax and accounting technologies
• Possess and apply a comprehensive knowledge of accounting and finance principles, practices, and procedures to complete moderately complex assignments

Ideally, you’ll also have:

• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members

What we look for

We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.