Consulting - Tech Oracle Supply jobs at Ey in United States, Cincinnati

Key responsibilities

• Work with local or global tax teams to coordinate and track tax deliverables,
• Support development of contracting, billing/invoicing, scope/fees and related administrative processes
• Update document repositories
• Prepare executive level reporting, presentations, data analytics
• Support development of proposals
• Support and assist with ad-hoc support as needed

Our ideal candidate has:

• Strong organizational and time management skills
• Excellent communication skills – written/oral
• Proven project management skills, and an ability to plan and prioritize work
• Ability to work non-standard hours to support global time zones (if/when required)
• College diploma or bachelor’s degree in a related field
• Microsoft suite knowledge (Excel, Word, PowerPoint)
• Tech-savvy
• Tax/accounting/finance knowledge or background (not required but nice to have)

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at

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Client Delivery & Engagement Leadership

• Lead the implementation and ongoing management of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules.

• Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations.

• Collaborate with clients to define service management strategies and transformation roadmaps.

• Ensure seamless integration of ServiceNow with other enterprise platforms (e.g., CMDB, cloud infrastructure, ERP systems).

Solution Architecture & Platform Management

• Design scalable and secure ServiceNow architectures tailored to client needs.

• Lead platform upgrades, module deployments, and custom development initiatives.

• Drive automation, AI/ML, and analytics capabilities within ServiceNow workflows.

• Ensure compliance with ITIL, ISO, and other service management standards.

Managed Services Operations

• Manage global delivery teams and offshore resources to support 24/7 service operations.

• Implement governance models, operational playbooks, and continuous improvement frameworks.

• Monitor platform performance, incident resolution, and change management processes.

Team Leadership & Development

• Lead cross-functional teams including architects, developers, analysts, and service managers.

• Mentor and coach team members, fostering a culture of excellence and innovation.

• Support talent acquisition and capability building across the ServiceNow practice.

Business Development & Practice Growth

• Support go-to-market strategy for ServiceNow services within EY’s Managed Services portfolio.

• Lead proposal development, solutioning, and client presentations.

• Contribute to thought leadership, industry events, and EY’s service management community.

Skills and attributes for success

• Strategic thinking and problem-solving abilities.

• Strong communication and stakeholder management skills.

• Ability to manage multiple priorities and drive results in a fast-paced environment.

• Passion for service excellence and digital transformation.

Required:

• Bachelor’s degree in Computer Science, Information Systems, or related field.

• 12+ years of experience in IT service management and enterprise platform delivery.

• 8+ years of hands-on experience with ServiceNow implementations and operations.

• Strong understanding of ITIL, DevOps, and Agile methodologies.

• Experience in managed services or long-term service delivery models.

Ideally, you’ll also have

• Master’s degree or MBA.

• ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist, Technical Architect).

• Experience with modules like ITOM, HRSD, SecOps, IRM, and CSM.
• Familiarity with cloud platforms (AWS, Azure, GCP) and integration tools (MuleSoft, Dell Boomi).

Consulting - Technology Consulting - Oracle (Supply Chain Management) (Manager) (Multiple Positions) (1613940), Ernst & Young U.S. LLP, Cincinnati, OH.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Economics, Finance, Operations or a related field and 5 years of progressive, post-baccalaureate advisory and/or consulting work experience. Alternatively, will accept a Master’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Economics, Finance, Operations or a related field and 4 years of advisory and/or consulting work experience.

Must have 4 years of experience in providing advisory and/or consulting services in the strategy, design, configuration, and implementation of end-to-end solutions in Oracle E-Business suite.

Must have 4 years of experience in at least two of the following Oracle E-Business suite modules: HCM, Financials, or Supply Chain.

Must have 1 year of experience in translating business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing, and solution deployment.

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $189,110.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".