Program Execution Ser - Core Business jobs at Ey in United States, Chicago

Your key responsibilities

Skills and attributes for success

• Experience in Tax Consulting, ideally in a top-tier or second-tier accounting firm or legal firm.
• Experience in managing junior staff and their development
• Advanced tax technical knowledge relevant to any of the corporate groups, individuals or trusts

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

Your key responsibilities

To be effective in EY-Parthenon’s Strategy and Execution Corporate Real Estate practice, you need to be able to make intelligent and informed decisions about people, place, and technology. You will be an important part of our diverse, talented, and highly experienced team and work at the forefront of high-profile corporate real estate engagements.

As a Director within EY-Parthenon’s Strategy and Execution CRE practice, you will spend your days working on strategic and/or operational corporate real estate issues, while working with practice leadership and client management to deliver innovative solutions. A Director should have broad knowledge of at least three core CRE consulting disciplines - including CRE operating model and organizational design, service delivery and outsourcing analysis, CRE support for M&A / Divestiture transactions (pre-deal due diligence, integration support, and separation support), portfolio, workplace, occupancy strategy, and CRE IT / digital workplace strategy. This knowledge should be grounded in a passion for solving complex and often ambiguous client challenges. You will manage and execute projects across all sectors, supporting our client service teams across a national practice.

Skills and attributes for success

• Develop innovative approaches to completing scopes of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Inspire teamwork and responsibility with engagement team members and use current technology/tools to enhance the effectiveness of deliverables and services.
• Develop presentation materials, briefings, scorecards, and implementation documents.
• Maintain responsibility for completion and accuracy of work products.
• Assess operating models, organizational structures, and business processes to streamline corporate real estate and facilities management service delivery.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Manage the creation of proposals, presentations and other client-facing materials and deliverables.
• Communicate EY's point of view on relevant and current CRE topics and trends.
• Analyze and draw insights from complex data sets.
• Conduct relevant research, data analysis, and create reports.
• Work in a fast-paced, exciting environment with strong business acumen to drive value to our clients.
• Client-service oriented work ethic, driven by a desire to act.
• Strong interpersonal and relationship building capabilities.
• Outstanding listening, written and oral communication skills.
• Exceptional ability to present and articulate ideas through storytelling.
• Passion for strategic and creative problem solving.
• Intellectual curiosity and comfort with ambiguity.
• Ability to foster and refresh ongoing client relationships.
• Comfort working across multi-disciplinary, collaborative, and distributed teams.
• Eagerness to mentor and counsel junior staff.
• Ability to work independently and manage multiple task assignments.

To qualify for the role, you must have

• A bachelor’s degree in Accounting, Engineering, Architecture, Business, Finance, or other business-related field and a minimum of 5 years of related work experience; or a graduate degree and a minimum of 3 years of related work experience.
• Credible, related work experience, supporting business development and driving delivery of strategic projects for a large client or set of clients in the field of corporate real estate, management consulting, workplace consulting, or technology consulting.
• Knowledge and experience in at least three of the core corporate real estate consulting disciplines of operating model design, organizational design, and service delivery, as well as portfolio, workplace, occupancy, location, sustainability, technology, digital workplace strategy, and M&A/Divestiture support.
• Experience supporting project management activities, such as resource planning, schedule development, engagement pricing, and budget management.
• Excellent analytical skills and the confidence to translate complex data into meaningful insights.
• Experience leading and managing in complex business environments.
• Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.
• Exceptional writing and presentation skills.
• High proficiency with the MS Office Suite of Products.
• You must either reside in or be in a commutable distance to your office location for this position.
• The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.

Ideally, you will have

• Prior professional services or management consulting experience.
• Graduate degree in a relevant field/discipline is preferred.
• Established networking skills.
• Professional accreditation in real estate, design, engineering, construction, project management and process improvements, such as PE, PMP, CCIM, QCPR, MCR, SLCR, CPM and Lean Six Sigma.
• Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for real estate and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals

Program Execution Services, Core Business Services (Associate Director) (Multiple Positions) (1650200), Ernst & Young U.S. LLP, Chicago, IL.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have Bachelor’s degree in Business, Management, Economics or related field, plus 10 years of progressive, post-baccalaureate related work experience. Alternatively, must have a Master’s degree in Business, Management, Economics or related field, plus 9 years of related work experience.Must have 9 years of assessing current landscapes for internal or external clients, providing insight around hypothesis and solutions.Must have 9 years of consulting and/or advisory experience working on large scale, complex globalization, process and/or change management projects and workstreams.Must have 9 years of experience in change management in a globally-matrixed environment at a consulting or professional services firm.Must have 9 years of experience in designing, setting up and managing a PMO or EPMO for a large complex program involving multiple, related projects.Must have 9 years of experience in implementing governance structures for complex programs and organizations, including, definition of ownership, accountability roles and responsibilities, decision making frameworks, gate approval process, program wide communications, and formalized and standard program steering.Must have 9 years of experience in MS Office.Must have 9 years of experience with standard project methodologies, including project initiation, current state analysis, future state design, implementation and project transition/close.Requires domestic and international travel up to 20% to serve client needs.Employer will accept any suitable combination of education, training, or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $196,520.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Your key responsibilities

• To contribute to the efficient and successful delivery of international tax services to the client
• Build and maintain tax relationships with clients and provide high levels of client service
• Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations
• Contribute to winning new work by proactively managing existing clients and contribute to winning new clients.
• Manage the successful delivery of international tax projects, ensuring technical excellence and practical/business driven approach taken
• Responsible for day-to-day client liaison

Skills and attributes for success

What we look for

• Strong technical skills and keen to develop further
• Ability to build strong client relationships
• Excellent communicator in range of situations both written and oral
• Ability to identify areas of risk, carry out an effective review and know when to refer upwards
• Client focused and commercially aware
• Relationship management skills with ability to manage client expectations
• Ability to build effective relationships at all levels
• Ability to solve problems creatively and pragmatically
• Ability to coach and develop more junior members of the team

Ideally, you’ll also

• ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification; or CFA;or breadth of knowledge equivalent to a Tax specialist qualification
• Experienced Transfer Pricing tax practitioner
• Proven ability to read and interpret existing and new tax statute

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

Your key responsibilities

Key expectations of this role include the ability to:

• Help clients improve the workplace experience, by creating more collaborative environments.
• Identify, evaluate, and deploy digital workplace and smart building technology solutions; architect digital solutions to improve asset utilization, manage costs, and improve workflows.
• Redesign CRE management operations using superior IoT-driven digital twin solutions that enable a more productive workplace experience and manage overall cost of ownership.

In order to be effective in CRE, you need to be able to make intelligent and informed decisions about people, places, and technology. You will be an important part of our diverse, talented, and highly experienced team and work at the forefront of high-profile corporate real estate engagements. As a Director in CRE, you will spend your days working on strategic and / or operational corporate real estate issues, while working with practice leadership and client management to deliver innovative solutions.

Skills and attributes for success

• Support engagement with current and prospective clients to diagnose their corporate real estate challenges and identify how EY's suite of services, tools, and technologies can best support their needs.
• Manage CRE/capital projects technology, digital workplace and smart building engagements– from visioning to assessment to design and integration, rollout, commissioning, and ongoing support.
• Coach and guide practitioners on functional/technical issues.
• Help leadership build new markets and generate demand for digital workplace and smart building advisory services; provide insight into competitive landscape by tracking and evaluating offerings from established and emergent players.
• Communicate EY's point of view on relevant and current CRE/capital projects technology, digital workplace and smart building topics and trends.
• Manage the creation of proposals, presentations and other client-facing materials and deliverables.
• Analyze and draw insights from complex data sets
• Conduct relevant research, data analysis, and create reports.
• Interact at all levels of the client organization.
• Client-service oriented work ethic, driven by a desire to act.
• Strong interpersonal and relationship building capabilities.
• Outstanding listening, written and oral communication skills.
• Exceptional ability to present and articulate ideas through storytelling.
• Passion for strategic and creative problem solving.
• Intellectual curiosity and comfort with ambiguity.
• Ability to foster and refresh ongoing client relationships.
• Comfort working across multi-disciplinary, collaborative, and distributed teams.
• Eagerness to mentor and counsel junior staff.
• Ability to work independently and manage multiple task assignments.

To qualify for the role, you must have

• A bachelor’s degree in Accounting, Engineering, Architecture, Business, Finance, Real Estate, Technology or other business-related field and a minimum of 5 years of related work experience; or a graduate degree and a minimum of 3 years of related work experience.
• Experience in the technology digital workplace and / or smart buildings arena for CRE and capital projects.
• Demonstrated experience supporting consulting practices for CRE/capital projects technology, digital workplace and/or smart building technology, inclusive of analytics, information and communications technology, and broader digital solutions.
• Strong business and technical orientation; ability to develop business cases to support investment decisions and communicate direction to engineering teams.
• Experience with agile methodologies for systems implementation.
• Experience supporting program and project management activities, such as resource planning, schedule development, engagement pricing, and budget management.
• Effective teamwork, networking, and collaboration skills with ability to get things done in a complex, matrixed environment with distributed teams.
• Exceptional writing and presentation skills.
• High proficiency with the MS Office Suite of Products.
• You must either reside in or be in a commutable distance to your office location for this position.
• The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.

Ideally, you will have

• Ability to manage teams focused on CRE/capital projects technology, digital workplace and smart buildings solutions, along with experience related to core technologies in AI/machine learning, natural language processing, robotics, and speech recognition
• Understanding of cyber security technologies and concepts is important, ideally accompanied by design experience
• Working knowledge of the following:

• • Integrated Workplace Management Systems (IWMS)
  • CRE point solutions
  • Capital project management solutions
  • CCTV based access control,
  • Sensor-based access management
  • CAD management
  • Building automation and information management systems
  • Physical asset tracking and management
  • Predictive and preventive maintenance
  • Digital twin for building systems
  • Network infrastructure
  • IoT solutioning

• Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for real estate and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals.

Key Responsibilities:

• Design, develop and maintain solutions on Salesforce (primarily Service Cloud).
• Build and customize components using Apex, Lightning Web Components (LWC) and Salesforce DX.
• Integrate Salesforce with external systems (Azure Integration Services, APIs).
• Participate in requirements gathering and documentation.
• Support workshops and communicate directly with users and stakeholders.
• Ensure code quality through unit and integrated testing.
• Collaborate with front-end, QA and business analysts in an agile environment.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering or a related field.
• 3+ years of experience as a Salesforce Developer.
• Proven experience with Salesforce Service Cloud and Omnichannel Customer Engagement features.
• Proficiency in Apex, Lightning Web Components (LWC), Salesforce DX and Git.
• Experience integrating Salesforce with external systems; knowledge of Azure Integration Services is a plus.
High level of English (B2+ required).
• Strong communication skills and ability to work collaboratively in a team environment.
• Experience in customer-facing or high-impact applications is a plus.

What we offer

Additionally, here’s what makes us stand out:

• Empowering Career Development : Unlock your potential with tailored training and development programs designed to elevate your skills and propel your career forward. We invest in your growth because your success is our success.
• Flexible Work-Life Integration : Enjoy the freedom of our hybrid work model, allowing you to blend professional responsibilities with personal passions. We understand that life is more than just work, and we support you in achieving that balance.
• Comprehensive Well-Being Programs : Prioritize your health with our extensive wellness initiatives, including psychological support sessions and health resources. At EY GDS Spain, your well-being is at the heart of what we do.
• Meaningful Volunteering Opportunities : Make a difference in your community through our engaging volunteering programs. Join us in giving back and creating a positive impact while building connections with like-minded colleagues.
• Recognized Performance and Rewards : Celebrate your achievements with our recognition programs that honor both individual and team successes. We believe in acknowledging hard work and dedication, ensuring you feel valued every step of the way.

Join our Enterprise Support Services (ESS) team and you will be an integral part of our business enablement functions that keeps our organization running strong. You will use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an ESS Workplace Experience Optimization Manager, you will work across teams to consult on workplace services support opportunities allowing our client serving teams and guests to maximize their in-office work and visits.

Your key responsibilities

• Monitor all aspects of the workplace/FM services and/or product(s) for assigned area
• Serve as the primary liaison with the workplace/FM vendor for assigned area
• Support, along with the workplace/FM vendor management team, the delivery of services and/or product updates and enhancements
• Identify and escalate risks
• Act as secondary escalation point on complex services, projects, or issues
• Work with senior management to support the overall strategic direction of the product(s) and/or services
• Responsible for vendor performance management, including for vendor meeting service and/or contractual requirements
• Support measurement, tracking, reporting, and analysis of KPIs and CPIs
• May be called to support or lead projects across service areas
• Support, analyze and decipher diverse requirements of various statement of work agreements, offices and stakeholders
• Assess and recommend system changes based on needs of US personnel within firm policy
• Will work with other managers, senior management and workplace/FM vendor management team to identify and address service defects related to the product/services and make recommendations based on the assessment
• Provides guidance and analytical advice on enhancement requests raised by internal customers
• Provide to senior leadership recommendations for changes/improvements to support services
• Supports collaborative work effort between EY stakeholders and workplace/FM vendor

Skills and attributes for success

• Provide conceptual thinking, which will translate into solid actions
• Provide analytical knowledge top-down and will have authority to make decisions
• Exercise influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Recommend solutions and partner with senior leaders in the firm to roll out or communicate initiatives/projects
• Strong leadership and presentation skills
• Exceptional relationship management skills
• Strong analytical and decision-making skills necessary to manage multiple projects and teams to meet high customer needs
• Project management experience in a fast-paced environment
• Demonstrated ability to manage and forecast budgets

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of related experience for the Assistant Director and 10-12 years of experience for the Associate Director in medium to large environments

• Performing business analysis, customer and/or vendor support, and/or project systems management
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

Ideally, you’ll also have

• Flexibility to work non-standard hours