Core Business Services - Program Execution jobs at Ey in United States, Chicago

Audio Visual Responsibilities of an On-Site Technician:

• Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
• Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
• Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
• Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)

Technical Responsibilities of an On-Site technician:

• Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
• Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
• ServiceNow ticket management; prioritizing tickets and awareness of SLAs
• Supporting Microsoft Windows and MAC operating systems
• Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
• Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
• Printer support (installation, configuration, relocation, and troubleshooting)
• Event and Meeting Support (may occur on-site or off-site)
• Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
• Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP/White Glove support
• Occasional after-hour support may be required

Interpersonal skills an On-site technician should have

• Outstanding customer service skills
• Excellent communication skills
• Great team mentality
• Self-motivated, organized, detail oriented, ability to multi-task
• Desire to learn and build a career as unique as you are

Experience Requirements

• 2+ years of on-site technical support experience, or degree in related discipline

Your key responsibilities

Skills and attributes for success

• Experience in Tax Consulting, ideally in a top-tier or second-tier accounting firm or legal firm.
• Experience in managing junior staff and their development
• Advanced tax technical knowledge relevant to any of the corporate groups, individuals or trusts

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

Your key responsibilities

To be effective in EY-Parthenon’s Strategy and Execution Corporate Real Estate practice, you need to be able to make intelligent and informed decisions about people, place, and technology. You will be an important part of our diverse, talented, and highly experienced team and work at the forefront of high-profile corporate real estate engagements.

As a Director within EY-Parthenon’s Strategy and Execution CRE practice, you will spend your days working on strategic and/or operational corporate real estate issues, while working with practice leadership and client management to deliver innovative solutions. A Director should have broad knowledge of at least three core CRE consulting disciplines - including CRE operating model and organizational design, service delivery and outsourcing analysis, CRE support for M&A / Divestiture transactions (pre-deal due diligence, integration support, and separation support), portfolio, workplace, occupancy strategy, and CRE IT / digital workplace strategy. This knowledge should be grounded in a passion for solving complex and often ambiguous client challenges. You will manage and execute projects across all sectors, supporting our client service teams across a national practice.

Skills and attributes for success

• Develop innovative approaches to completing scopes of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Inspire teamwork and responsibility with engagement team members and use current technology/tools to enhance the effectiveness of deliverables and services.
• Develop presentation materials, briefings, scorecards, and implementation documents.
• Maintain responsibility for completion and accuracy of work products.
• Assess operating models, organizational structures, and business processes to streamline corporate real estate and facilities management service delivery.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Manage the creation of proposals, presentations and other client-facing materials and deliverables.
• Communicate EY's point of view on relevant and current CRE topics and trends.
• Analyze and draw insights from complex data sets.
• Conduct relevant research, data analysis, and create reports.
• Work in a fast-paced, exciting environment with strong business acumen to drive value to our clients.
• Client-service oriented work ethic, driven by a desire to act.
• Strong interpersonal and relationship building capabilities.
• Outstanding listening, written and oral communication skills.
• Exceptional ability to present and articulate ideas through storytelling.
• Passion for strategic and creative problem solving.
• Intellectual curiosity and comfort with ambiguity.
• Ability to foster and refresh ongoing client relationships.
• Comfort working across multi-disciplinary, collaborative, and distributed teams.
• Eagerness to mentor and counsel junior staff.
• Ability to work independently and manage multiple task assignments.

To qualify for the role, you must have

• A bachelor’s degree in Accounting, Engineering, Architecture, Business, Finance, or other business-related field and a minimum of 5 years of related work experience; or a graduate degree and a minimum of 3 years of related work experience.
• Credible, related work experience, supporting business development and driving delivery of strategic projects for a large client or set of clients in the field of corporate real estate, management consulting, workplace consulting, or technology consulting.
• Knowledge and experience in at least three of the core corporate real estate consulting disciplines of operating model design, organizational design, and service delivery, as well as portfolio, workplace, occupancy, location, sustainability, technology, digital workplace strategy, and M&A/Divestiture support.
• Experience supporting project management activities, such as resource planning, schedule development, engagement pricing, and budget management.
• Excellent analytical skills and the confidence to translate complex data into meaningful insights.
• Experience leading and managing in complex business environments.
• Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.
• Exceptional writing and presentation skills.
• High proficiency with the MS Office Suite of Products.
• You must either reside in or be in a commutable distance to your office location for this position.
• The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.

Ideally, you will have

• Prior professional services or management consulting experience.
• Graduate degree in a relevant field/discipline is preferred.
• Established networking skills.
• Professional accreditation in real estate, design, engineering, construction, project management and process improvements, such as PE, PMP, CCIM, QCPR, MCR, SLCR, CPM and Lean Six Sigma.
• Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for real estate and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals

Program Execution Services, Core Business Services (Associate Director) (Multiple Positions) (1650200), Ernst & Young U.S. LLP, Chicago, IL.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have Bachelor’s degree in Business, Management, Economics or related field, plus 10 years of progressive, post-baccalaureate related work experience. Alternatively, must have a Master’s degree in Business, Management, Economics or related field, plus 9 years of related work experience.Must have 9 years of assessing current landscapes for internal or external clients, providing insight around hypothesis and solutions.Must have 9 years of consulting and/or advisory experience working on large scale, complex globalization, process and/or change management projects and workstreams.Must have 9 years of experience in change management in a globally-matrixed environment at a consulting or professional services firm.Must have 9 years of experience in designing, setting up and managing a PMO or EPMO for a large complex program involving multiple, related projects.Must have 9 years of experience in implementing governance structures for complex programs and organizations, including, definition of ownership, accountability roles and responsibilities, decision making frameworks, gate approval process, program wide communications, and formalized and standard program steering.Must have 9 years of experience in MS Office.Must have 9 years of experience with standard project methodologies, including project initiation, current state analysis, future state design, implementation and project transition/close.Requires domestic and international travel up to 20% to serve client needs.Employer will accept any suitable combination of education, training, or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $196,520.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Your key responsibilities

• To contribute to the efficient and successful delivery of international tax services to the client
• Build and maintain tax relationships with clients and provide high levels of client service
• Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations
• Contribute to winning new work by proactively managing existing clients and contribute to winning new clients.
• Manage the successful delivery of international tax projects, ensuring technical excellence and practical/business driven approach taken
• Responsible for day-to-day client liaison

Skills and attributes for success

What we look for

• Strong technical skills and keen to develop further
• Ability to build strong client relationships
• Excellent communicator in range of situations both written and oral
• Ability to identify areas of risk, carry out an effective review and know when to refer upwards
• Client focused and commercially aware
• Relationship management skills with ability to manage client expectations
• Ability to build effective relationships at all levels
• Ability to solve problems creatively and pragmatically
• Ability to coach and develop more junior members of the team

Ideally, you’ll also

• ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification; or CFA;or breadth of knowledge equivalent to a Tax specialist qualification
• Experienced Transfer Pricing tax practitioner
• Proven ability to read and interpret existing and new tax statute

As a Transaction Tax senior manager, you'll be right at the heart of the action. You'll work with many of the world's largest organizations, fastest-growing companies and private equity firms on some of the most complex deals. You'll be advising clients throughout the transaction lifecycle on key drivers to increase value and reduce the risks and uncertainty inherent in transactions.
Our Transactions practice is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise, and making the most of our dedicated mentors and training programs. Our Transaction Tax practice helps our clients plan, execute and integrate their transaction strategies. Our services include deal structuring, due diligence, post-deal integration, internal restructuring, distressed debt and bankruptcy, tax attribute management and planning, and drafting opinions and IRS ruling requests.Your key responsibilities
As a Senior Manager you will be a vital member of the team developing and implementing transactions. You'll spend your time on a diverse array of project and clients in a highly collaborative culture. We'll look to you to develop strong relationships with our clients and team effectively with internal resources while developing and coaching senior and manager level engagement team members.Skills and attributes for success
• Lead multiple client engagement teams, participating in due diligence and structuring engagements related to transactions for private equity and strategic corporate clients
• Review merger agreements and provide opinion letters
• Identify and analyze tax risks and opportunities while advising on alternative tax strategies for acquisition, disposition, and restructuring of businesses
• Review, assess, and advise clients regarding tax computations reflected in their financial models; and assist clients in the quantitative and qualitative analysis of the tax data in their financial projections for the transaction

To qualify for the role you must have
• US CPA or member of US State bar
• A bachelor's degree and around 8 years of related work experience; or a graduate degree and 7 years of related work experience
• Tax due diligence, deal structuring, and post-acquisition planning experience
• Experience managing budgets, projects and people

Ideally, you'll also have
• Strong writing, research, analytical, communication and presentation skills
• Ability to work in fast paced professional services environment
• Willingness and ability to travel, when necessary

What we look for
We're interested in experienced tax professionals with a collaborative, client-focused approach to work. You'll need strong communication skills, and the ability to effectively prioritize when working with multiple clients. If you're a naturally curious problem solver with confidence to get involved and support colleagues and clients across the business, this role is for you.

As a Manager in the FSO Tax Banking and Capital Markets ('BCM') practice you will be the center of engagements with multinational financial institutions. You will be entrusted with leading teams of people, running the operations of engagements that have significant importance to the firm, ensuring the quality and timeliness of deliverables to clients, building relationships with engagement stakeholders, and developing tax technical positions relating to ever evolving tax technical regulations.

Your key responsibilities

You will support the development of younger members of the firm by being a mentor or coach. You will be responsible for resource planning and overseeing engagement economics. You will develop work plans, formulate tax technical points of view, and ultimately create deliverables for the client. You will learn to anticipate client inquires, questions, needs, and issues. Engagements may involve tax accounting, tax compliance, federal/state/international tax planning, process improvements, information reporting and withholding.

You will have continual direct contact with clients, internal executives, industry groups and peers. You will build deep relationships by participating in round table discussions, client events, EY team building activities and through day-to-day interactions. You will support a diverse array of clients, from organizations focused on a single strategy (e.g., retail banking) to multinational financial conglomerates who are actively involved in all financial businesses. You will be exposed to and relied on to understand these client business activities and advise on the tax regulations which continue to evolve.

Skills and attributes for success

• A firm grasp on the sections of the Internal Revenue Code and Treasury Regulations that are relevant to FSO clients
• Identifying opportunities for improvements in operating efficiencies on both internal projects and client engagements
• Using the work performed on our tax compliance and tax provision engagements as a means of identifying opportunities for additional work that would be beneficial for the client
• An ability to synthesize information quickly and efficiently resolve issues
• Mastering a working knowledge of tax compliance forms including state, and local jurisdictions and how they interact with one another
• Complete oversight of the engagement economics of each of the engagements to which you are assigned

To qualify for the role you must have

• Bachelor's Degree with a minimum of 5 years of relevant Tax experience
• CPA or licensed Attorney
• Tax experience in the banking industry or with banking clients is highly desired
• Broad exposure to federal income taxation

Ideally, you'll also have

• Excellent organizational skills
• SEC experience
• Proven experience in managing teams

What we look for

• Leadership ' conducts him or herself in manner that inspires, educates, commands respect.
• Patience & Organization ' in high performing environment, delays beyond our control occur. It's important to have the ability to put tasks to the side (to allow for the dust to settle) and move on to other tasks.
• Passion & Drive ' Being in management in public accounting is not a spectator sport. It requires constant movement and reinvention.