Service Delivery Center Quality Assurance Senior Analyst Payments Testing jobs at Ey in United States, Charlotte

As an FSO Technology Business Senior Analyst, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

Your Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze current business processes and identify opportunities for improvement.
• Develop detailed functional specifications and use cases.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Work closely with IT teams to ensure that business requirements are translated into technical specifications.
• Conduct data analysis to support decision-making and strategic planning.
• Monitor project progress and ensure alignment with business objectives.
• Provide training and support to end-users on new systems and processes.
• Prepare reports and presentations for stakeholders to communicate findings and recommendations.

To qualify for the role you must have

• Bachelor’s degree in business or other related field

• A minimum of 3 years of experience working as a Business Analyst or in a similar role working closely with Business Stakeholders and Product Owners
• Knowledge of scrum ceremonies.

• Strong analytical and problem-solving skills to assess business needs and identify solutions.
• Excellent verbal and written communication skills to effectively convey information to stakeholders.
• Experience project management, or a related field is beneficial.

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

Service Delivery Center, Quality Assurance Senior Analyst, Payments Testing

See examples of our work here:

And hear us talk about leading technology, our patented technology and thought leadership here:

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you’ll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics. Our clients look to us to solve their problems not just deploy software they could do themselves so this means you’ll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today’s complex systems and technologies can’t be tested manually. Even traditional automated testing is outdated so it’s our job to build new tools and technology to do it better.

Your Key Responsibilities

Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

• Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework
• Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements
• Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java-based tools and frameworks
• Developing client relationships across multiple levels and support sales efforts
• Contributes consistently to the development of technical solutions throughout the solution delivery center
• Leads team meetings (e.g., status meetings)

• Provides detailed review of team’s work product (i.e., associates and analysts)
• Produces high-quality deliverables with no supervision

To qualify, you must have

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 3 years of relevant work experience

• Domain expertise in Banking

• • Experience with Enterprise Money Movement services and integrations (Wire, ACH, RTP, EFT, etc.)
  • Deep understanding of ISO 20022 standards, including message structures, business processes, and data elements.
  • ISO Test Case Design: Ability to design comprehensive ISO test cases (CHIPS, FEDWIRE, SWIFT Payments Analyst | SWIFT GPI | WIRES | SEPA | FX|TGT2 | ISO20022| CBPR+| PEGA | FLEXCUBE | OBPM | MTS | FIRCO |) that cover all aspects of ISO 20022 message flows and scenarios.
  • Demonstrated experience in Banking (Consumer, Commercial banking, or Payments) specifically in one of the following domains:
    • Deposit and Loan Operations, ATM, Debit, Prepaid Cards, ACH, Wires
    • Treasury Management, Investments, Credit Processes
    • Payment Products and Lifecycle, Payment Authorization and Clearing

• Passion and interest for solving problems using technology
• Seeing problems as challenges and opportunities, not roadblocks
• Technical knowledge with all aspects of the software lifecycle including design, architecture, development and testing
• 3 years of experience and strong knowledge in Java and OOP concepts
• Knowledge in common Java libraries and concepts such as linked hash maps, serialization, etc
• Experience in Java development and architecture best practices
• At least 2 years of experience with test automation using tools such as Junit, Selenium, REST Assured
• At least 2 years of experience with at least 3 of these concepts:
• Design, implementation and usage of complex test automation frameworks
• Data querying (Example: SQL)
• Data analytics and statistics (variant distribution, data sampling, trend analysis, predictive modeling or forecasting)
• Any sub-area or use case of Artificial Intelligence (machine learning, natural language processing, etc)
• CICD implementations and tools (example: Jenkins, Ansible, GitLab)
• Knowledge of Banking regulatory frameworks and compliance standards in the payments space.

• • Knowledge of regulatory requirements and compliance standards related to ISO 20022 (OFAC, RTP, EFT ,PEGA, REG Z/E, Dispute, FX)
• ISO20022 simulator experience with any of the leading tools Iliad, neaPay, Unifits, Nimbusnext BlitzzPay, Sipay, XMLdation, Ascert, and Coreum

• Working knowledge in web technologies such as Angular, React, HTML/CSS, etc
• Innovative and creative mind to think outside of the box
• Resourceful and able to find possible solutions to problems individually and within a team
• Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment
• Sharing your knowledge and developing engagement tools and enablers to build capability for the practice
• Developing client relationships across multiple levels and support sales efforts
• Effectively leading and mentoring others technically and professionally

Ideally, you’ll also have

• Certifications or degree specializations in application development, analytics, test automation or artificial intelligence preferred
• Agile certification preferred

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Job Title: Mobile Development Engineer– Service Delivery Analyst

As an FSO Technology Analyst, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

Your Key Responsibilities

The goal is to support our clients to transform their business problems through engineering solutions. You will assist engagement teams through the analysis of specific business requirements, design, develop, integrate, test, and deploy mobile applications. You will deliver high quality systems with focus on reliability and excellent customer experience.You will demonstrate in-depth technical capabilities and professional knowledge.

• Designing and building native mobile applications forApple’s iOS platform and/or next generation Android mobile applications.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

Required Skills and Attributes

• Bachelor’s degree in computer science or other related field and minimum one year of work experience.
• Experience in mobile development for Apple’s iOS platform and/or next generation Android mobile applications.

• Proven experience as an app developer.
• Extensive experience with iOS Frameworks and/orAndroid development using Swift and/or Kotlinand integrating vendor app SDK’s.
• Must have development experience in Core Java
• Knowledge of iOS back-end services, Apple’s design principles and application interface guidelines. And/or Hands on development of Android applications
• Proficient in code versioning tools including Git, Bitbucket.
• Prior software product development experience with a preferred understanding of DevOps and its supporting services and tools

• Experience working with testing frameworks and tools for unit and integration testing and knowledge of TDD or BDD software development techniques

• Deliver engineering solutions through all phases of the project lifecycle, including requirements definition, engineering design, development, integration, and testing; based on a proven agile methodology.
• Demonstrate hands-on technical capabilities inmultiple programming languages.
• Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.
• Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.

• Willingness and ability to travel up to 50% of the time.

Ideally, you’ll also have

• Proficient in Objective-C, Swift, Swift UI.
• Knowledge of C-based libraries.
• Familiarity with Biometrics, push notifications, usage of Camera API’s, etc.
• Experience with continuous integration & Unit tests.
• Ability to thrive in a fast-paced, team-based environment.
• Strong written and verbal communication skills. Strong focus on troubleshooting and issue resolution.

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

Description

Within FSRM, the Market Risk (MR) team assists clients to design and implement strategic and functional changes across risk management, treasury, front office, middle office, and back office activities with a focus on risk and valuation processes, regulatory compliance, analytics, strategy, and organizational structure. Practical implementation knowledge of risk and capital management is a key competency of MR, focused on regulatory capital, market and counterparty credit risk management and broker-dealer capital requirements. Clients include large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms and insurance companies with significant capital markets activities. Project teams frequently work with the senior management of these firms, including CFOs and CROs

Your key responsibilities

• Engagement Leadership
  • Demonstrate deep technical capability and industry knowledge of financial products
  • Be the technical lead and subject matter expert in the following areas:
    • Model Risk Management /model development/validation knowledge in market risk (VaR, Stressed VaR, Expected Shortfall, etc.) and/or counterparty credit risk (CVA, PFE, etc.).
    • Working knowledge of statistical and numerical techniques (E.g., Monte-Carlo methods, Finite difference methods)
    • Equity pricing models, Interest Rate Models (HW1F, HW2F, HJM, LMM), Stochastic Volatility (SABR, Heston) model, Local Volatility model (Dupire), frameworks for Volatility stripping and calibration, Bootstrapping of IR curves (Single curve, Multi curve framework), Asset Liability Management (NII, MVPE) and Prepayment Models
    • Knowledge of mathematical concepts like Stochastic Calculus, Differential and Integral calculus (ODE/PDE/SDE), Numerical Methods, Linear algebra, Measure Theory.
    • Pricing derivatives for any of the asset classes such as fixed income, equities, credit, interest rates, FX, and commodities.
    • Programming languages like Python/R/C++

• • Advise and provide clients with strategic recommendations on Financial Services Risk Management issues facing the financial services sector, focusing on the identification, measurement, and management of Traded Products Risk and Capital
  • Participate in Quantitative Risk and Assurance engagements such as derivatives pricing, market risk and counterparty credit risk modelling and model validation support.
  • Understanding clients’ unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships

• Go-To-Market
  • Drive and lead business development initiatives
  • Provide sales and pursuit enablement support
  • Lead expansion of business in various accounts and sectors by expanding and leveraging the relationships and contacts in the market
  • Experience in stakeholder and client management
  • Build and maintain long-term relationships both in the market and within the wide-ranging EY network

People responsibilities
• Conduct performance reviews and contribute to performance feedback for Senior Consultants and Managers
• Contribute to people initiatives including recruiting talent
• Maintain an educational program to continually develop personal skills

Intellectual capital building responsibilities
• Play your part in developing intellectual capital to support delivering superior outcomes for client and firm
• Provide insights in creating thought leadership articles and white paper in the areas of upcoming market risk topics and trends.

To qualify for the role, you should have

• Undergraduate (4-year degree) or Masters (Computational Finance, Mathematics, Engineering, Statistics, or Physics preferred) or Ph.D. in quantitative topics with at least 11+ years of relevant industry experience and track record.
• Professional Qualification e.g., CQF / CFA / FRM / PRM would be preferred
• Significant experience in application and justification of statistical and numerical techniques and principles of the theory of probability.
• Good understanding of Derivative Pricing, Market risk measurement and CVA methodologies used for the trading, risk management and ideally calculation of regulatory capital requirements.
• Modelling background, including experience in model development and model validation
• Excellent communication, strong problem solving and solution development skills
• Project management and report writing experience
• Ability to drive business development and contribute to the growth of the EY solutions
• Willingness to travel to meet client needs
• A self-starter, can-do attitude with energy and willingness to try new things

Everything you’ll do will come back to providing exceptional services to our clients. Colleagues and clients will look to you to lead components of the project, drive high quality results while coaching & motivating staff and managing client expectations. You will build your knowledge and experience, become a trusted advisor, and take your career to new heights.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Business is constantly evolving, and more than ever, staying at the forefront is all about identifying and adapting to change. As a Tax Senior, you’ll see this first hand by being immersed in the evolving tax environment through preparing and auditing income tax provisions, assisting with income tax filings, consulting on planning opportunities, and coaching and developing staff on your engagement teams.

Your key responsibilities

You’ll spend your time supporting client engagements by reviewing staff work product, coordinating with clients and internal team members, managing deadlines, and tracking engagement economics. You’ll also be tasked with identifying and resolving tax technical issues, as well as sharing insights that will improve our processes and overall efficiency. In this role, you can expect to be prioritizing and handling a wide range of constantly evolving responsibilities.

Skills and attributes for success

• Providing our clients with domestic federal tax advice and guidance tailored to their unique needs
• Keeping up to date with ongoing trends and changes to legislation that will affect planning activities
• Supervising high-performing teams and sharing your experience and knowledge of leading-practices
• Building relationships at all levels both internally and externally, promoting a culture of collaboration
• Preparing practical recommendations to some of our clients’ most complex tax issues

To qualify for the role you must have

• A Bachelor’s degree in Accounting or a graduate degree in Tax or Law and approximately three years of related work experience.
• Progress toward (or completion of) a valid CPA certification or licensed attorney status
• A background in tax compliance and accounting for income tax and a broad understanding of US income taxation
• Knowledge of Microsoft Excel, Access and data mining tools
• The ability to prioritize when working on multiple projects, and the confidence to engage and integrate directly into our clients’ teams
• Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you’ll also have

• A proven record in a professional services environment
• Experience in coaching and mentoring junior colleagues
• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members