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International Tax Transaction Services - Transfer Pricing Senior Fy26 jobs at Ey in United States, Atlanta

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Atlanta
35 jobs found
08.10.2025
EY

EY International Tax Transaction Services - Transfer Pricing Ma... United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

Your key responsibilities

  • Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.
  • Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.
  • Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed, outage impact analysis.
  • Support the Service Owner with the technical knowledge and service design.
  • Develop new integrations and customer specific features.

Skills and attributes for success

  • Degree in Computer Science or relevant work experience.
  • English language skills - excellent written and verbal communication.
  • Minimum 8 years of experience in Audio\Video, MS Teams, Windows, Azure.
  • Technical experience in a large diverse audio & video environment.
  • Knowledge and proven experience in the use of ITIL within and operational organization IT Infrastructure Library (ITIL) service management (Foundation / intermediate lifecycle certifications – an advantage)
  • Experience in a customer service role and business management role - nice to have.
  • Strong teamwork and collaboration skills.
  • Strong customer orientation and able to manage customer expectations.
  • Initiates, builds, and maintains productive customer relationships.
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

To qualify for the role, you must have

  • A successful candidate will be an expert in design & configuration of conferencing room and support
  • Experience with Video and Audio end point and infrastructure devices. (codec, touch panel, control panel, cameras, speakers, mics, WPD,DSP, etc)
  • Knowledge in MS Teams and Teams meeting room devices
  • Hands on experience with Trio/Poly CCX and related audio conference devices
  • Experience in Microsoft surface hub devices
  • Knowledge in windows and other OS Skills
  • Good knowledge in Azure, Intune, Policies, PMP (ProPortal), Poly Lens, monitoring tools
  • General networking skills required (TCP/IP, SNMP, etc.)
  • Add on knowledge M365
  • Strong communication skills and ability to collaborate with clients, business consultants and Project Managers

Ideally, you’ll also have

  • Deploying MTR (Windows & Android), Surface hub, Trios, and other meeting room devices (Hp/Poly, Crestron, Logitech, Jabra, CISCO)
  • Handling Meeting room device projects around the globe from starting to delivery
  • Periodical firmware and OS upgrades for devices, if necessary, Vendor management in case of hardware issues
  • Provide Guidance to OSTS for the submission of request form requesting for Windows Login & Microsoft TEAMs Account creation,
  • Escalating to relevant teams internally in case of a delay in Account Readiness, Password Resets etc.,
  • Liaising with the local Contact / Location for MTR’s Installation and providing guidance remotely on the Package Installation / Re-Installation on the MTR Device,
  • Ensuring MTR’s Deployment is successful by cross-checking MTR’s registration on Teams Admin Console and testing a video call through it,
  • Custodian of Knowledge Articles related to MTR’s deployment and advanced support, responsible for keeping the KBs always updated,
  • Maintain MTR’s Inventory (for each location) in terms of IP Address, Windows & Skype Login details etc.,
  • Experience with Utelogy as a monitoring platform for AV devices

What we look for

What we offer

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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08.10.2025
EY

EY Indirect Tax -- Gobal Trade Advisory Senior United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

As a Senior in our Global Trade practice, you will use your experience and technical knowledge to bring value to clients and manage risks related to global trade matters. You will be a part of a team helping clients operate more effectively in moving goods around the world.

Your key responsibilities

You’ll spend much of your time engaged in activity to help our proactively managing the risks of global trade, improving international trade compliance and increasing the operational effectiveness of supply chains.

Skills and attributes for success

  • Researching customs and international trade issues
  • Advising clients on customs compliance issues and potential duty savings strategies
  • Performing customs compliance work for clients and reviewing work completed by team members
  • Developing and delivering quality planning ideas with timely and responsive services and high-quality work products
  • Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
  • Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time

To qualify for the role, you must have

  • A bachelor’s degree in accounting, business, finance, international relations or a related field
  • Approximately 3 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
  • Experience in a client service environment
  • Excellent organizational skills, strong motivation, and a positive attitude
  • Proficiency in a technology-enabled environment
  • Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you’ll also have

  • JD, CPA or a U.S. Customs broker license
  • Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $81,700 to $135,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $98,100 to $153,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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08.10.2025
EY

EY Business Tax Services- Passthrough Transactions Group Analyt... United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

Tax Services Senior - National Tax – Passthrough Transactions Group/Modeling

Our National Tax Department (NTD) serves high-profile, national and multinational clients, providing a range of domestic and international transactional tax planning services and tax-related advisory services. The combination of knowledge and experience forms the basis of our ability to assist clients in meeting their business objectives. We believe that by managing our clients’ tax obligations responsibly and proactively we can make a critical difference, and you’ll be at the heart of this mission.

What to expect

Your typical day will involve working in small groups on fast-paced projects with internal or external clients. You’ll be heavily involved in formal deliverables, developing financial models, researching industry and company financial information and speaking to your findings. On top of this you’ll be exposed to companies across various industries and located around the world, learning new things every day. We’ll look to you to get familiar with tax policies and implications and build your knowledge around research tools and resources so you can speak articulately about a business or industry efficiently and effectively.

Your key responsibilities

  • Provide tax advisory services to clients on all aspects of joint venture and partnership tax matters, including acquisition, formation, operation, restructuring and disposition issues.
  • Prepare detailed financial models to quantify the various transactional outcomes involved in a particular deal structure and/or industry segment
  • Demonstrate an understanding of increasingly complex tax concepts and strong technical partnership tax skills, and effectively apply tax knowledge to client situations
  • Provide high-quality and 'time-sensitive' service to support our clients’ critical business needs
  • Build on technical competence by taking advantage of learning from nationally recognized tax professionals
  • Help to develop and guide staff and other junior tax professionals by providing effective performance feedback and ensuring team responsibilities are consistent with skills and developmental goals
  • Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products

To qualify for the role you must have

  • A bachelor's degree in Accounting, Finance, Economics, Operations Research, Financial Engineering, Statistics or related field and a minimum of three years related work experience; or a graduate degree in the above fields, Tax or Law and approximately more than two years of related work experience
  • Strong quantitative skills with an emphasis on accounting and corporate finance
  • Expert MS Excel skills with the ability to build flexible financial models from scratch
  • Exposure to federal income taxation
  • Willing and able to learn and work independently with minimal supervision
  • Excellent interpersonal skills to work as part of a team and interact effectively with clients
  • Demonstrated analytical and problem-solving skills
  • Effective organization and time management skills with the ability to work under pressure in a deal-driven environment

Ideally, you’ll also have

  • A CPA certification – Needed for advancement
  • Experience with modeling tax transactions
  • Experience with partnership taxation
  • Experience in a client-serving role

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $119,500 to $197,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $143,300 to $224,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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08.10.2025
EY

EY Indirect Tax -- Sales & Use Senior United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

Handling tax in such a large, sophisticated organization takes more than just a technical understanding of current tax practices. As a Sales and Use Tax Senior, we’ll look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of the most engaging colleagues around, as well as plenty of opportunities to progress your career.

Our tax function is constantly evolving, and it’s here you’ll find everything you need to grow as we do. It’s all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs.

Your key responsibilities

It’s fair to say there’s no average day for a Sales and Use Tax Senior – so you’re likely to spend your time on a diverse array of projects, responsibilities and tasks. Whatever you’re working on, our clients will turn to you for up-to-the-minute tax advice they can always rely on. To make that happen, you’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

  • Analyzing an evolving portfolio of complex tax operations to provide meaningful business insights
  • Identifying potential opportunities and risks and communicating these to our clients
  • Learning and researching current market trends, to maintain your credibility as a trusted advisor
  • Developing clear, intelligent plans and approaches to improve our clients’ tax activities
  • Researching our clients’ business operations and building long-lasting relationships to tailor your advice to their specific needs
  • Supervising a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential

To qualify for the role, you must have

  • A bachelor’s degree in Accounting, Finance, Business or a related discipline
  • Professional knowledge in a broad range of sales and use tax processes, concepts and tools
  • A proven record of excellence in a professional services or tax organization
  • Technical writing and research experience in a tax context
  • The ability to prioritize when working on multiple complex projects
  • Strong influencing skills, and the confidence to question existing processes
  • Willingness to travel as needed, and working in a balanced hybrid environment

Ideally, you’ll also have

  • An achieved or partially achieved CPA qualification, certification as a member of the Institute for Professionals in Taxation, CMI designation, or the ability to sit for a state bar

What we look for

We’re interested in people with initiative who are not afraid to speak up, with a genuine desire to make things better across the business. You’ll need strong software skills and the ability to handle complex data from multiple sources. If you’re ready to further build on your reputation as a professional advisor, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $81,700 to $135,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $98,100 to $153,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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08.10.2025
EY

EY Income Tax -- Senior Open Location United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

As a State Income Tax Senior, we'll look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of the most engaging colleagues around, as well as plenty of opportunities to progress your career.

The State Income Tax Senior will provide a variety of tax consulting, planning, and compliance services to a diverse range of clients operating in various sectors. Our Tax practice is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs.

Your key responsibilities

The State Income Tax Senior will oversee state-level tax projects, including compliance and related research. You will also be responsible for managing, preparing, administering, and directing multiple state tax compliance and advisory services for clients.

Skills and attributes for success

  • Executing state income tax compliance responsibilities.
  • Monitoring and analyzing changes in state income tax laws and regulations and determine impact to the client.
  • Providing complex tax research, planning and consulting services to diverse clients, including federal and state tax regulations.
  • Assisting with various tax planning, research, and special projects.
  • Preparing and reviewing quarterly and annual state income tax provisions.
  • Modeling various state income tax benefits and consequences using Microsoft Excel, PowerBI or Alteryx.
  • Writing tax technical memos to succinctly articulate issues, conclusions, and the analysis with respect to various state tax issues.
  • Developing and working with staff to create a team environment.

To qualify for the role, you must have

  • A bachelor's degree in Accounting, Finance, Business or a related discipline; or, a Juris Doctor from an accredited law school and an LLM in taxation or related education.
  • Approximately three years of related work experience.
  • High level of proficiency in state income tax code, regulations, and procedures
  • A proven record of excellence in a professional services or tax organization
  • Technical writing and research experience in a tax context
  • The ability to analyze client data, technical guidance, and make recommendations to engagement teams.
  • The ability to prioritize when working on multiple complex projects.
  • Strong influencing skills, and the confidence to question existing processes.
  • Willingness to travel as needed and working in a balanced hybrid environment.

Ideally, you'll also have

  • An achieved or partially achieved CPA qualification, certification as a member of the Institute for Professionals in Taxation or possess the ability to sit for or be a member of a state bar

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $81,700 to $135,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $98,100 to $153,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


Expand
07.10.2025
EY

EY FY26 - FSO Assurance Technology Risk Senior Dallas/Atlanta United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

You will help our clients evaluate and enhance their business. You will be part of our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.

Your key responsibilities

Everything you will be involved in comes down to providing excellent customer service and helping ensure your teams do the same. Whether it is; managing multiple client teams, leading IT internal audit engagements, external audit integration, or SOC reporting as well as assisting with business development activities across financial services’ sectors, you will build strong relations ships and become a trusted advisor to your clients.

Skills and attributes for success

  • Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues
  • Working with the team/client to create plans for accomplishing engagement objectives. Making sure the strategy complies with professional standards and addresses the inherent risks
  • Briefing the team on the client’s IT environment and industry IT trends
  • Maintaining relationships with client management, managing expectations around work products, timing, and deliverables billing
  • Demonstrating a thorough understanding of complex information systems and the client’s business/industry
  • Demonstrating excellent project management skills, inspiring teamwork and responsibility with team members. Using current technology/tools to enhance the effectiveness of deliverables and services

To qualify for the role you must have

  • A bachelor’s degree and at least 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience
  • A degree in business, accounting, finance, computer science, information systems or a related discipline
  • Approximately 5 years of experience working as an IT auditor or IT risk advisor for a public accounting firm, professional services firm or financial services company, or comparable experience as an advisor to a financial services company
  • Solid experience leading IT internal audit, external audit, service organization control reporting and/or IT internal controls engagements and assisting with business development activities within financial services
  • Experience with internal audit risk assessments, SOX/internal controls, Service Organization Control (SOC) reporting, tools and enablers in the financial services sector
  • Strong project management skills
  • Advanced written and verbal communication skills and presentation skills
  • Excellent leadership, teamwork and client service skills.
  • Willingness to travel to meet client obligations

Ideally, you’ll also have

  • CA, CGEIT, CIA, CISA, CISM, CISSP, CMA, CPA and CRISC certification is desired; non-certified hires are required to become certified within 1 year from the date of hire. Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials or experience may be more relevant than the listed certifications and therefore may be acceptable substitutes with written consent of EY's Americas IT Risk & Assurance leadership

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $87,800 to $160,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $105,400 to $182,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


Expand
07.10.2025
EY

EY Indirect Tax -- Global Trade Advisory Manager United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

As a Manager in our Global Trade practice, you will use your experience and technical knowledge to bring value to clients and manage risks related to global trade matters.. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies. You will work with our global trade colleagues in other countries and regions to deliver advice that meets client needs.

Your key responsibilities

You’ll spend much of your time presenting the full suite of EY global trade services to prospective clients; developing new client relationships and advising current clients on global trade advisory needs. You’ll also be r responsible to develop and execute strategies to manage duty costs by utilizing free-trade agreements, special programs, and transactional structuring; while proactively managing the risks of global trade, improving international trade compliance and increasing the operational effectiveness of supply chains.

Skills and attributes for success

  • Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
  • The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
  • Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
  • Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential

To qualify for the role you must have

  • JD, CPA or a U.S. Customs broker license
  • Approximately 7 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
  • Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
  • Travel is likely to be required; percentage will depend on location, skill set and individual projects

Ideally, you’ll also have

  • Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business
  • Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
  • Foreign language capabilities encouraged

What we look for

We’re interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You’ll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you’re ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $105,100 to $192,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $126,100 to $218,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


Expand
Limitless High-tech career opportunities - Expoint
Description:

Your key responsibilities

  • Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.
  • Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.
  • Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed, outage impact analysis.
  • Support the Service Owner with the technical knowledge and service design.
  • Develop new integrations and customer specific features.

Skills and attributes for success

  • Degree in Computer Science or relevant work experience.
  • English language skills - excellent written and verbal communication.
  • Minimum 8 years of experience in Audio\Video, MS Teams, Windows, Azure.
  • Technical experience in a large diverse audio & video environment.
  • Knowledge and proven experience in the use of ITIL within and operational organization IT Infrastructure Library (ITIL) service management (Foundation / intermediate lifecycle certifications – an advantage)
  • Experience in a customer service role and business management role - nice to have.
  • Strong teamwork and collaboration skills.
  • Strong customer orientation and able to manage customer expectations.
  • Initiates, builds, and maintains productive customer relationships.
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

To qualify for the role, you must have

  • A successful candidate will be an expert in design & configuration of conferencing room and support
  • Experience with Video and Audio end point and infrastructure devices. (codec, touch panel, control panel, cameras, speakers, mics, WPD,DSP, etc)
  • Knowledge in MS Teams and Teams meeting room devices
  • Hands on experience with Trio/Poly CCX and related audio conference devices
  • Experience in Microsoft surface hub devices
  • Knowledge in windows and other OS Skills
  • Good knowledge in Azure, Intune, Policies, PMP (ProPortal), Poly Lens, monitoring tools
  • General networking skills required (TCP/IP, SNMP, etc.)
  • Add on knowledge M365
  • Strong communication skills and ability to collaborate with clients, business consultants and Project Managers

Ideally, you’ll also have

  • Deploying MTR (Windows & Android), Surface hub, Trios, and other meeting room devices (Hp/Poly, Crestron, Logitech, Jabra, CISCO)
  • Handling Meeting room device projects around the globe from starting to delivery
  • Periodical firmware and OS upgrades for devices, if necessary, Vendor management in case of hardware issues
  • Provide Guidance to OSTS for the submission of request form requesting for Windows Login & Microsoft TEAMs Account creation,
  • Escalating to relevant teams internally in case of a delay in Account Readiness, Password Resets etc.,
  • Liaising with the local Contact / Location for MTR’s Installation and providing guidance remotely on the Package Installation / Re-Installation on the MTR Device,
  • Ensuring MTR’s Deployment is successful by cross-checking MTR’s registration on Teams Admin Console and testing a video call through it,
  • Custodian of Knowledge Articles related to MTR’s deployment and advanced support, responsible for keeping the KBs always updated,
  • Maintain MTR’s Inventory (for each location) in terms of IP Address, Windows & Skype Login details etc.,
  • Experience with Utelogy as a monitoring platform for AV devices

What we look for

What we offer

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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