Government Public Sector - Service Support Desk Analyst jobs at Ey in United States, Arlington

Our Government & Public Sector Assurance practice is growing exponentially, and as a manager, you'll play a key role in that growth. Together with our substantial investments in technology, knowledge, and learning resources on behalf of our audit professionals, this commitment will enable us to deliver quality assurance services to our clients and their stakeholders. While interacting with our clients, you'll develop your career by communicating and providing expertise around data integrity that can provide improved insight within the accounting, finance, governance, and regulatory space.

Your key responsibilities

The nature of this role means that you will be recognized as a primary day-to-day contact for our clients. That means you'll develop your knowledge by learning about current issues, profession, and business developments relevant to the client's industry, so we'll look to you to build relationships and manage teams.

Skills and attributes for success

• Develop and maintain strong, productive working relationships with audit client personnel, assess audit clients' satisfaction and proactively maintain contact with the audit client throughout the year
• Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
• Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to client situations
• Develop people through effectively delegating audit tasks and providing guidance to assurance staff
• Provide performance feedback, training and performance reviews for assurance staff
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Foster an efficient, innovative and team-oriented work environment
• Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
• Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
• Develop an understanding of EY's service lines and actively seek/encourage assurance team members to contribute ideas and identify opportunities to apply the firm's services

To qualify for the role you must have

• A bachelor's degree an approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience, with approximately 2 years of audit experience with a public accounting firm
• A degree in Accounting, Finance, or related field
• U.S. CPA license
• Must be able to obtain and maintain a secret clearance or higher.
• Excellent project management skills; advanced written and verbal communication skills
• Dedication to teamwork and leadership
• Integrity within a processional environment
• The EY Government and Public Sector Practice's staffing model is to assign resources to projects aligned to the office within the metropolitan area you have been hired; however, in certain circumstances, travel may be required within and/or beyond your geographic region based on client and project needs. For roles within the federal practice, the flexibility to travel up to approximately 30% is preferred. Within the state, local and education practice, the flexibility to travel up to approximately 80% is preferred.

Ideally you'll also have

• CGFM and/or CDFM

What we look for

We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for accounting and audit experience — we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.

As a Tax Manager in our U.S. Tax Practice, you will help our clients identify and solve complex U.S. and international tax issues as well as assist them in pursuing and successfully aligning all of the different areas of taxation into a benefit-driven strategy.

Skills and attributes for success

• Strong understanding of U.S. tax concepts, including corporate federal and state income tax compliance, as well as income tax provision preparation and review.
• Experience in preparing and reviewing U.S. corporate and partnership tax returns for multinational clients, including income tax provisions for public and private companies.
• Proficient in conducting federal and state tax research, analyzing cross-border tax issues, and drafting technical memos.
• Ability to develop and deliver innovative tax planning ideas and solutions that meet or exceed client expectations.
• Strong analytical skills to assess clients' tax situations and provide practical recommendations.
• Capacity to make informed decisions in complex tax matters and develop implementation plans.
• Excellent relationship-building skills to establish and maintain long-term client partnerships.
• Commitment to continuous professional development and knowledge sharing to enhance service delivery.
• Ability to identify and pursue opportunities for tax planning and special services.
• Proficient in leveraging technology to enhance productivity.
• Effective communication skills to foster open dialogue and supervise team members.
• Willingness to participate in recruiting efforts and contribute to a collaborative, team-oriented culture that supports professional growth.

To qualify for the role you must have

• An undergraduate degree in a related field and a minimum of 3 years of experience in US Tax
• Completion of US CPA or US Enrolled Agent or other related experience or certification relevant to this area of specialization
• A commitment to learning in a tax technology environment
• Strong project management, analytical and organizational skills
• Ability to work within tight deadlines
• Process oriented with excellent documentation skills
• Excellent verbal and written communication skills

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The salary range for this job in British Columbia is $92,000 to $144,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Your key responsibilities

As a member of our Technology Risk (IT Audit) team, you will serve as a key resource in delivering quality client services on financial statement audits, attestation engagements and IT control projects. You will conduct research as needed, assist in the testing of IT general and application controls, prepare for and potentially lead client meetings, establish relationships with client personnel at the appropriate levels, and deepen sector and client knowledge.

Some key capabilities you should be prepared to bring to client-facing and internal teams include:

• Demonstrate working knowledge and aptitude in our key capabilities for example, IT general and application controls, risk management, information security, and information assurance
• Take a practical approach to solving issues and gaining client agreement
• Collaborate among team members; promote an inclusive working environment

To qualify for the role, you must have the following

• Bachelor's degree in Business, Accounting, Finance, Information Systems, Information Technology or closely related field
• Must have an active Top Secret SCI clearance
• 3+ years of relevant experience in information assurance, information security, risk management, IT and application controls, leading standards (e.g., COSO, ERM, FISCAM, FISMA, NIST), IT technologies (e.g., Windows, UNIX, Oracle, Mainframe, SAP), preparing written or verbal materials, and assisting with presenting project results to clients
• Participated in relevant audit/control testing engagement (e.g., CFO Act/FISCAM, OMB Circular A-123 internal control over financial reporting/Systems (ICOFR/ICOFS) assessments, audit readiness (DOD FIAR), ATC-320 SOC-1 Examinations (SSAE-18), and FISMA security reviews/implementations
• Possess an understanding of IT technical security controls (e.g. NIST 800 series requirements, DOD Security Technical Implementation Guides (STIGS)), FIPS guidance, and Federal IT audit/examination methodologies (e.g. GAO FISCAM, Financial Audit Manual (FAM), and NIST RMF Assessment and Authorization)
• Experience in completing Control testing over financial system controls compliance, IT general and application controls, and information assurance controls in areas of information assurance, access control, change control, segregation of duties and disaster recovery
• The Government and Public Sector Practice’s staffing model is to assign resources to projects aligned to the office within the metropolitan area you have been hired; however, in certain circumstances, travel may be required within and/or beyond your geographic region based on client and project needs. For roles within the federal practice, the flexibility to travel up to approximately 30% is preferred. Within the state, local and education practice, the flexibility to travel up to approximately 80% is preferred
• Candidate MUST be comfortable working in-person/onsite as needed

Ideally, you’ll also have

• Experience working on large, complex engagements within the Government and Public Sector.
• Worked in a Big Four, global management consulting firm or blue-chip company, preferably with a government and public sector focus
• Strong analytical and problem-solving skills
• Ability to collaborate with clients and identify engagement follow-on opportunities
• Excellent verbal and written communication skills
• Preferred Certification
• Certified Information Systems Auditor (CISA)
• Certified Information Systems Security Professional (CISSP)

Our Government & Public Sector-Financial Accounting Advisory Services (GPS-FAAS) team is growing exponentially, and as a Senior Manager you'll play a key role in that growth. Working across all Federal GPS sector service lines, you'll develop your career by communicating creative, strategic goals both internally and externally. It's all about listening to and understanding our clients to give them a truly exceptional experience in a field where there really are no off-the-shelf recommendations.

Your key responsibilities

The nature of this role means no two projects will be the same. That means you'll need to think on your feet and challenge existing practices to develop answers to complex issues. You'll also be collaborating with colleagues across multiple service lines, so we'll look to you to build relationships and identify opportunities for our clients to benefit from our knowledge in other areas. Regular travel will be required as you will be meeting with key clients, some of those being the most respected in their fields.

Skills and attributes for success

• Develop and maintain strong, productive working relationships with audit client personnel, assess audit clients' satisfaction and proactively maintain contact with the audit client throughout the year
• Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
• Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to client situations
• Develop people through effectively delegating audit tasks and providing guidance to assurance staff
• Provide performance feedback, training and performance reviews for assurance staff
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Foster an efficient, innovative and team-oriented work environment
• Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
• Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
• Foster an efficient, innovative and team-oriented work environment
• Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
• Develop an understanding of EY's service lines and actively seek/encourage assurance team members to contribute ideas and identify opportunities to apply the firm's services

To qualify for the role you must have

• A bachelor's degree in accounting, finance or business discipline, supported by 7 years of progressive post baccalaureate work experience with Federal US GAAP
• U.S. CPA license in your work state
• Excellent project management skills

• Excellent communication and negotiation skills and a collaborative approach to management
• A proven record of excellence when managing, mentoring and improving a team of high-performing colleagues

• Dedication to teamwork and leadership
• Integrity within a professional environment
• The ability to obtain and maintain a security clearance
• Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.

Ideally you’ll also have

• CGFM and/or CDFM

What we look for

We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for accounting and audit experience — we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.

Responsibilities

• The successful candidate will work with GPS engagement teams, supporting functions, and EY’s Client Technology and Global Information Security organizations to develop and maintain a security and compliance program across all environments, platforms and applications used or desired for use by GPS. Responsibilities include:
• Strategy, Governance and Risk Management
• Development and execution of a multi‑year cybersecurity strategy and investment roadmap aligned to business objectives and federal contract requirements.
• Development, management and maintenance of the GPS IT security risk management policy and/or procedural documentation mapped to NIST SP 800-37 (RMF), NIST SP 800‑53, NIST SP 800‑171, NIST SP 800‑161 (C‑SCRM), and NIST SP 800‑218 (SSDF)
• Ownership of the enterprise risk assessment (ERA), business impact analysis (BIA), and security metrics; present posture and material risk to the COO on a recurring cadence.

Defense Industrial Base Compliance (Classified & Unclassified)

• Manage GPS compliance with DFARS 252.204-7012, 252.204-7020, and 252.204-7021. This includes:
  • Leading DFARS/CMMC readiness and ongoing compliance.
  • Serving as the Affirming Official (AO) and maintaining an accurate SPRS self‑assessment score with defensible Plans of Action and Milestones (POAMs).
  • Achieving and maintaining CMMC certification at level 2.
  • Overseeing management and maintenance of POAMs.
• Ensure systems operated for the government are designed properly and assessed against the appropriate requirements such as FedRAMP, Cloud Computing Security Requirements Guide, IRS 1075, and MARS-E.
• Ensure safeguarding and incident reporting obligations for CUI (e.g., DFARS 252.204‑7012 72‑hour reporting) are met; coordinate with DC3/DIBNet and affected customers when necessary.
• Oversee NISPOM compliance for classified systems; partner with FSO to achieve and maintain Authorizations to Operate (ATOs).
• Ensure proper handling of export‑controlled data (ITAR/EAR).
• Prepare for and lead Program through contractually required assessments and customer audits; keep evidence, policies, configurations, and logs audit‑ready.
• Respond to government inspections or audits in coordination with EY Information Security and Risk Management.

Secure Cloud, Identity & Enterprise Platforms

• Own security architecture and controls for Azure Government (Azure Gov) and Microsoft 365 GCC High tenants, including Conditional Access, PIM/PAM, encryption, logging/retention, and data governance for CUI.
• Implement Zero Trust principles across identity, endpoints, networks, and workloads; drive continuous verification and least‑privilege.
• Deploy and operate EDR/XDR, SIEM/SOAR, DLP, CASB/SSE/SASE, MDM, key management/HSM, and vulnerability/configuration management at scale.
• Oversee user authorization process and ongoing attestation of user authorization and access.
• Assist to resolve GPS practitioners’ access or other issues with Enclave environments.
• Ongoing development, coordination and sustainment of Information Security Continuous Monitoring (ISCM) Program across all applications within the environment.

DevSecOps & Secure SDLC

• Establish a software security program aligned to NIST SSDF (SP 800‑218) and EO 14028 expectations; integrate security into SDLC across GitHub and Azure DevOps.
• Govern AppSec tooling and policy: SAST (e.g., Checkmarx), DAST (e.g., Qualys/AppScan), SCA/OSS (e.g., Mend), IaC/container/K8s scanning, and Wiz/Wiz Code; enforce build‑time gates and remediation SLAs.
• Require SBOM generation, artifact signing/provenance (e.g., SLSA targets), and secrets management across all repositories and pipelines.

Detection, Response & Resilience

• Develop, manage and maintain GPS incident response program.
• Lead SOC and CSIRT functions: 24×7 monitoring, threat intelligence, purple/red‑team exercises, and executive tabletop drills.
• Maintain and test the Incident Response Plan and Cyber Crisis Playbook, including regulatory/customer communications and forensics preservation.

Effective Business Integration

• Ensure development of fit-for-purpose solutions that support the business activities.
• Manage integration of Firm applications into the GPS Enclave environment.
• Understand and facilitate communication of EY’s IT disaster recovery and business continuity plans to GPS clients, potential clients and engagement teams (including engagement team responsibilities).
• Augment existing Client Security Assurance reviews of data protection requirements contained in RFPs/RFQs to adequately respond, and assist in development of GPS client security and data protection (confidentiality) plans.
• Monitor regulatory or other developments in INFOSEC principles, regulatory requirements and leading practices.

Leadership, Team and Budget

• Role model a leadership style that brings infrastructure, application and cybersecurity professionals together to collaborate constructively on the design, implementation and operation of controls.
• Build and mentor a high‑performing organization spanning Policy/GRC, AppSec/DevSecOps, Security Engineering/Architecture, SOC/IR, and Third‑Party & Supply‑Chain Risk.
• Own the cybersecurity budget and vendor portfolio; rationalize tools and services for value, performance, and compliance.
• Participate in purchasing and enhancement of third-party tools for GPS.
• Augment and potentially streamline existing Vendor Supplier Risk Assurance Program during evaluation of subcontractor compliance with applicable cybersecurity and data protection clauses.
• Drive a security‑first culture: ongoing training, phishing simulations, secure coding education, and leadership engagement including data protection and awareness and role-based training programs.
• Coordinate and respond to annual (or more frequent) independent risk assessments and cyber security reviews.

Qualifications:

• 12+ years of progressive cybersecurity leadership, including 5+ years at the enterprise or business‑unit executive level.
• 5+ years FISMA related experience
• Bachelor’s degree in IT-related field or bachelor’s degree in non-IT related field with a total of 10 years of information security experience
• Master’s degree preferred
• Ability to obtain and maintain Top Secret clearance
• US citizenship required
• Clearance: The ability to obtain and maintain top secret required
• Thorough knowledge and understanding of:

• • FAR 52.204-21 Basic Safeguarding of Covered Contractor Information Systems
  • DFARS 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting
  • NIST SP 800-171, Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations
  • NIST SP 800-53, Security and Privacy Controls for Federal Information Systems and Organizations
  • GSAM 552.239-70, Information Technology Security Plan and Security Authorization, 552.239-71, Security Requirements for Unclassified Information Technology Resources and similar clauses in agency FAR supplements
  • FISMA
• Specialized knowledge and experience with the implementation of the NIST Special Publication (SP) 800 family of publications, particularly those associated with the Risk Management Framework
• Proven experience in the Defense Industrial Base with DFARS/CMMC and NIST SP 800‑171 implementation and audits (including POA&M and SPRS management).
• Experience with FEDRAMP compliance authorization and monitoring
• Deep expertise securing Azure Government and Microsoft 365 GCC High environments
• Experience working with other Government cloud communities, including AWS
• Experience working with classified environments, achieving/maintaining ATOs, overseeing classified systems under NISPOM and DoD RMF, and working understanding of SCIF operations
• Knowledge and experience with vulnerability scanning execution, assessment, and analysis
• Knowledge and experience of networks, including LAN and WAN
• Knowledge and experience with application security, database security, and network security
• Experience with evaluating system, network, or infrastructure security controls against requirements such as FISMA, FIPS, and NIST guidelines
• Hands‑on leadership of DevSecOps and software security programs covering GitHub/Azure DevOps/Jenkins with SAST/DAST/SCA, IaC/container security, SBOMs, and supply‑chain controls.
• Demonstrated analytical, problem-solving, organizational, interpersonal and communication skills required.
• The ability to collaborate effectively with diverse stakeholders, including client-facing, legal, finance and contracting teams, executives, engineers, customers and assessors on a wide variety of tasks, as needed.
• Ability to foster professionalism and demonstrate integrity and confidentiality in all actions.
• Ability to demonstrate flexibility when required, sense urgency, organize and prioritize work, and achieve against tight deadlines.
• The ability to interpret and communicate regulatory requirements related to cybersecurity and data protection.
• Possession of excellent written/verbal communications skills.
• Possession of excellent analytical skills, including strict attention to detail.
• Ability to assess and weigh current and evolving security threats in an operational environment
• Possession of Information Systems Security Professional certification (CISSP)
• Certifications such as CISSP, CISM, CCISO, CCSP, CRISC, CISA, PMP, and relevant GIAC credentials preferred

Government & Public Sector Assurance-Senior

Our Government & Public Sector Assurance practice is growing exponentially, and as a senior, you'll play a key role in that growth. Together with our substantial investments in technology, knowledge, and learning resources on behalf of our audit professionals, this commitment will enable us to deliver quality assurance services to our clients and their stakeholders. While interacting with our clients, you'll develop your career by communicating and providing expertise around data integrity that can provide improved insight within the accounting, finance, governance, and regulatory space. It's all about understanding the business processes and data flow to provide a truly exceptional experience for our clients.

Your key responsibilities

The nature of this role means that you will be recognized as a primary day-to-day contact for our clients. That means you'll develop your knowledge by learning about current issues, profession, and business developments relevant to the client's industry, so we'll look to you to build relationships and expertise with team members.

Skills and attributes for success

• Develop and maintain productive working relationships with audit client personnel, assess audit clients' satisfaction and proactively maintain contact with the audit client throughout the year
• Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
• Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to client situations
• Develop people through effectively delegating audit tasks and providing guidance to assurance staff
• Provide performance feedback, training and performance reviews for assurance staff
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Use technology to continually learn, share knowledge with assurance team members and enhance service delivery

To qualify for the role you must have

• A bachelor's degree an approximately 2 years of related work experience; or a graduate degree and approximately 1-2 years of related work experience
• A degree in Accounting, Finance, or related field
• Sufficient course work to achieve CPA certification upon passing the examination
• Excellent project management skills
• Advanced written and verbal communication skills
• Dedication to teamwork and leadership
• Integrity within a processional environment
• Must be able to obtain and maintain a secret clearance or higher

Ideally you'll also have

• CPA licensure in your work state
• CGFM and/or CDFM

What we look for

We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for accounting and audit experience — we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.

Your key responsibilities

As a member of our Technology Risk (IT Audit) team, you will serve as a key resource in delivering quality client services on financial statement audits, attestation engagements and IT control projects. You will conduct research as needed, assist in the testing of IT general and application controls, prepare for and potentially lead client meetings, establish relationships with client personnel at the appropriate levels, and deepen sector and client knowledge.

Some key capabilities you should be prepared to bring to client-facing and internal teams include:

• Demonstrate working knowledge and aptitude in our key capabilities for example, IT general and application controls, risk management, information security, and information assurance
• Take a practical approach to solving issues and gaining client agreement
• Collaborate among team members; promote an inclusive working environment

To qualify for the role you must have

• Bachelor's degree in Business, Accounting, Finance, Information Systems, Information Technology or closely related field.
• 2+ years of relevant experience in information assurance, information security, risk management, IT and application controls.
• Experience preparing written or verbal materials, and assisting with presenting project results to clients.
• Must have anactive Top-Secret (TS) SCI clearance
• The Government and Public Sector Practice’s staffing model is to assign resources to projects aligned to the office within the metropolitan area you have been hired; however, in certain circumstances, travel may be required within and/or beyond your geographic region based on client and project needs. For roles within the federal practice, the flexibility to travel up to approximately 30% is preferred. Within the state, local and education practice, the flexibility to travel up to approximately 80% is preferred
• Candidate MUST be comfortable working in-person/onsite as needed

Ideally, you'll also have

• Strong analytical and problem-solving skills
• Ability to collaborate with clients and team members
• Demonstrated interest in government and public sector
• Excellent verbal and written communication skills