Senior Manager - Global Compliance Reporting jobs at Ey in United Kingdom, Newcastle Upon Tyne

Your people responsibilities:

• Enthusiastic Senior Manager with ability to create, support, sustain and lead effective teams
• Ensure delivery of quality work and take day to day leadership of delivery team
• Help people to develop through effectively supervising, coaching and mentoring staff
• Contribute to people initiatives, including retaining and training international tax professionals
• Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments

Your client responsibilities

• Build and maintain tax relationships with clients and provide exceptional levels of client service
• Negotiation skills, able to sustain opinion and handle challenges
• Business development skills - able to identify and convert opportunities to sell work by proactively managing existing clients and winning new clients.
• High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business driven approach taken
• Overall responsibility of quality of client service
• Manage possible leads from other areas of the practice
• Build networks and relationships internally and externally for the team to leverage from
• Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm

Skill and attributes for success

• Business development skills, able to identify and convert opportunities to sell work
• Effective time management, ability to remain calm when under pressure to meet deadlines
• Excellent communicator in a range of situations both written and oral

To qualify for the role you must have

• Significant experience in VAT from a professional services background or in-house team
• ATT / ACA / CA or CTA would be an advantage but are not a requirement
• The role would suit an existing Senior Manager but we are happy to discuss the opportunity with an experienced, ambitious Manager

Ideally, you’ll also have

• Project management skills, plan and prioritise work, meet deadlines, monitor own budget

Your key responsibilities

• Contract management
  
  • Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role.
  • Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes.
  • Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication.
  • Manage contract governance including adherence to agreed process and procedures
  • Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues
  • Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations
  • Setting clear objectives and expectations for junior team members including day-to-day responsibility for the management of offshore team members.

• Finance
  
  • Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts.
  • Billing fees according to agreed contract billing schedule.

• Quality and Risk Management
  • Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables.
  • Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues.
  • Maintaining the specified contractual framework and supporting agreements for all engagements.

• Detailed scoping and process assessments
  
  • Supporting a client understand full suite of compliance filings currently undertaken in countries
  • Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls

• Business development and proposal assistance
  
  • Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client pitches.
  • Support development of client business case for change
  • Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients.

• Compliance methodology
  
  • Sharing successful tools, techniques and approaches with other team members;
  • Project managing small business development projects.

Skills and attributes for success

• Strong client relationship management skills with ability to develop quality outputs to clients
• Negotiation skills, able to sustain opinion and handle challenges
• Process design skills
• Business development skills, able to identify and convert opportunities to sell work
• Effective time management, ability to remain calm when under pressure to meet deadlines
• Experience of coaching and developing more junior staff
• Ensure delivery of quality work and take day to day leadership of delivery team
• Change orientated with flexible approach
• Innovative mindset with a focus on problem solving
  

To qualify for the role, you must have:

• Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team
• An undergraduate or post-graduate degree
• ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome
• Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
• Experience in process and technology design is beneficial but not mandatory
• Proficient multi-tasking ability
• Ability to coach more junior team members and add value to the team
• Experience with managing teams across multiple jurisdictions

What we look for

• Excellent communicator in a range of situations both written and oral
• Enthusiastic and flexible attitude to work
• Individual with an understanding of tax regimes
• Ability to work across a range of projects and clients often with tight deadlines
• Strong commercial and negotiation skills

Requisition Id : 1640603

The opportunity : Consultant-AMI-TAX-TAX - GCR - Global Compliance & Reporting - Mumbai

AMI :

TAX - GCR - Global Compliance & Reporting :

Your key responsibilities

Technical Excellence

Knowledge on Direct tax and relevant tax updates

Skills and attributes

To qualify for the role you must have
Qualification

CA with 2 years experience on Direct tax and good communications skills

about 2 years post qualification experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

You will play a role in the organisation, coordination, responding, reporting and deployment of Leadership Development initiatives. Including creating resources and reports to support project initiatives, responding to stakeholder requests and supporting deployment of Leadership Development Programs.
• Supporting Leadership Development projects and initiatives with effective coordination.
• Creating resources, documents and reports.
• Track and communicate project milestones and timelines.
• Liaising with relevant stakeholders.
• Assist with the production/formatting of learning and project resources and reports.
• Collating and reporting on program and project data, including eliciting insights.
• Support the deployment and coordination of Leadership Development programs, including all associated program logistics, participant management, facilitation management, reporting etc.
• Attend and contribute to project/initiative meetings as required.
• Field and respond to participant enquiries received in Team mailboxes.
• Field and respond to enquiries regarding Leadership Development Projects and initiatives.
• Maintaining learning management System as required.
• Supporting the monthly finance process.

• Delivery on project objectives and timelines
• Learner engagement scores
• Completion rates
• Feedback scores
• Learner knowledge retention
• Learner satisfaction scores
• Accessibility of programs
• Client satisfaction and participant experience
• Additional activities and learning and development objectives should be set and reviewed with your Counsellor on a cycle basis as per LEAD

You will require the ability to manage competing demands, whilst ensuring program/project timelines remain on track. You will need to remain agile and adapt to changing requests, multiple stakeholders and last-minute requests for updates.

• Strong project management and time management skills
• Advanced Microsoft skills
• Relevant administrative and customer/client service experience
• Organizational and coordination skills
• Strong attention to detail and follow-up skills
• Ability to build, develop and positively influence stakeholder relationships
• Proactive approach to work
• Effective oral and written communication
• Ability to manage work and programs according to budgets and timelines
• Flexible and adaptable to change
• Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’
• Some understanding of adult learning principles and organisational and development strategies that build workforce capacity and a culture of learning.
• Advanced Microsoft skills
• Strong interpersonal skills to develop and manage relationships with key internal and external stakeholders.► LEAD CBS Global Rank Expectations at Senior Associate rank.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

Contract management

• • Support a number of global compliance contracts, some with client interface and some in a supervisory service delivery role
  • Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes
  • Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication
  • Help manage contract governance including adherence to agreed process and procedures
  • Help manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues
  • Provide guidance to juniors and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations
  • Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken

Quality and Risk Management

• • Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables
  • Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues
  • Providing support to help maintain the specified contractual framework and supporting agreements for all engagements

Detailed scoping and process assessments

• • Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls

Business development and proposal assistance

• • Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client presentations
  • Support development of client business case for change
  • Identify opportunities for additional EY services and / or extensions to EY outsourcing services for existing EY clients

Compliance methodology

• • Sharing successful tools, techniques and approaches with other team members;
  • Project managing small business development projects
    

Skills and attributes for success

• Strong client relationship management skills with ability to develop quality outputs to clients
• Negotiation skills, able to sustain opinion and handle challenges
• Business development skills, able to identify new opportunities to sell work
• Effective time management, ability to remain calm when under pressure to meet deadlines
• Some experience of coaching and developing more junior staff
• Change orientated with flexible approach
• Innovative mindset with a focus on problem solving
  

To qualify for the role, you must have:

• Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team
• ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome
• Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
• Experience of working on international projects
• Process and technology design skills
• An undergraduate or post-graduate degree

Ideally, you’ll also have

• Project management skills, plan and prioritize work, meet deadlines, monitor own budget
• Experience working on multi-jurisdictional projects
  

What we look for

• Excellent communicator in a range of situations both written and oral
• Enthusiastic and flexible attitude to work
• Strong project management skills
• Ability to work across a range of projects and clients often with tight deadlines
• Innovative mindset with a focus on problem solving

Opportunity Highlights:

• Join our established personal tax compliance department, working with diverse clients including individuals and trusts.
• Manage a client portfolio, ensuring deadlines and service standards are met.
• Nurture client relationships through effective communication.
• Mentor junior team members and contribute to a dynamic team environment.
• Option to pursue further professional qualifications.

Skills and Attributes for Success

• Demonstrate professional integrity and risk awareness.
• Well organised, accustomed to working to deadlines and targets.
• Strong communication and team working skills.
• Driven to adapt to new technologies as we move forward with Making Tax Digital.
• Proactive in identifying opportunities for growth.
• Flexibility to support other EY teams.
• Awareness of trust tax issues is advantageous but not essential.

To qualify for the role you must have

• At least three years of personal tax experience.
• Attained full or partial ATT qualifications.
• Eligibility to work in the U.K.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from experienced colleagues, with the opportunity to gain professional qualifications.
• Opportunities to develop new skills and progress your career.
• Opportunities to participate in broader EY initiatives such as ‘Corporate Social Responsibility’, often involving the local community.

Level 3Assistant Director

Currently 2 days per week in the office

Your key responsibilities

You will, as an EDD team Manager, establish, lead a team of EDD Analysts covering money laundering, terrorism and sanctions compliance to cover all financial crime client acceptance and continuance procedures for the UK&I Service Line. You will ensure the team are kept up to date with legal, regulatory and industry practice developments. Build strong working relationships with The Second Line of Defence Financial Crime Team, Engagement Partners and their teams to guide, direct and consult on EDD related matters. Deal with escalations and approvals whilst providing the necessary support to the business by acting as a Subject Matter Expert (SME). Responsibilities include:

• Act as an EDD Team Ambassador and a dedicated point of contact for high-risk new client onboarding.
• Working with the 2nd line financial crime team (UK&) to ensure all compliance requirements are met establishing good working relationships

• Assist in the review and maintenance of high-risk client on-boarding and monitoring procedures, assess engagement risk and update and amend as necessary
• Assist with stakeholder management within the business
• Provide training and technical guidance to both the wider Central CDD Team and the business to raise awareness.
• Support the Senior Manager, Central CDD, as required
• Identify and embedded operational efficiencies

Skills and attributes for success

• Experience in managing financial crime regulatory compliance at a similar level in a sophisticated business environment
• Strong technical experience preferably within an enhanced due diligence environment
• Strong communication skills, capable of dealing with a wide range of stakeholders all the way to a senior level
• Experience of managing and developing others
• Operational excellence skills in managing and improving quality, and effectively managing change into the team
• Ability to establish a high degree of credibility, respect and trust at all levels
• Ability to take risk-based decisions and provide substantiated arguments
• Experience of working with onboarding complex structures

To qualify for the role, you must have

• Previous experience in a similar role and a strong proven track record

• EDD, KYC and operational experience at Manager or similar level in a multi-service line business Leadership and supervisory experience
• Strong analytical skills and strong risk awareness.

• Ideally, a relevant Financial Crime, AML qualification

Who we seek

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.