Technical Content Analyst jobs at Ey in United Kingdom, London

Our Government & Public Sector-Financial Accounting Advisory Services (GPS-FAAS) team is growing exponentially, and as a senior, you'll play a key role in that growth. Working across all Federal GPS sector service lines and interacting with our clients, you'll develop your career by communicating and providing expertise around data integrity that can provide improved insight within the accounting, finance, governance, and regulatory space. It's all about understanding the business processes and data flow to provide a truly exceptional experience for our clients.

Your key responsibilities

The nature of this role means that you will be recognized as a primary day-to-day contact for our clients. That means you'll need to understand how our client's data integrity and quality allow for more reliable reporting.  You'll also develop your knowledge by learning about current issues, profession, and business developments relevant to the client's industry, so we'll look to you to build relationships and expertise with team members.

Skills and attributes for success

• Consulting with clients on data integrity, and improving data quality
• Engaging clients and providing authoritative advice and professionalism throughout transactions
• Constantly developing your understanding of current market trends and processes and sharing your knowledge to develop junior colleagues
• Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible

To qualify for the role you must have

• Bachelor’s degree in Accounting, Finance, or a related business discipline
• At least 3 years of progressive, post-baccalaureate work experience applying Federal US GAAP and GASB standards
• Pursing a CPA certification
• Experience with any of the following: preparation or auditing of Federal financial statements, operations research, advanced data analytics knowledge, exploratory data mining and data visualization
• Strong technical writing skills and
• A deep understanding of the objectives of Federal financial management, as well as commonly used terminology, processes and tools
• A proven record of excellence when managing, mentoring and improving a team of high-performing colleagues
• The confidence to assess risk and provide well thought out solutions
• Must be able to obtain and maintain a secret clearance or higher
• The EY Government and Public Sector Practice's staffing model is to assign resources to projects aligned to the office within the metropolitan area you have been hired; however, in certain circumstances, travel may be required within and/or beyond your geographic region based on client and project needs.  For roles within the federal practice, the flexibility to travel up to approximately 30% is preferred. Within the state, local and education practice, the flexibility to travel up to approximately 80% is preferred.

Ideally you'll also have

• US CPA licensure in your work state
• CGFM and/or CDFM

What we look for

We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for technical accounting experience — we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.

Knowledge and experience with:

• Conducting data-driven analysis of emerging fraud and APP scam attacks, providing actionable recommendations to mitigate risks while balancing customer impact.
• Developing, testing, implementing, and monitoring fraud detection and prevention strategies, ensuring effectiveness and efficiency.
• Performing risk assessments of new and existing products/services to identify inherent and residual fraud risks within the product and recommending remediating actions.
• Collaborating with wide range of stakeholders to manage priorities and deliver high-quality fraud management solutions.
• Serving as a subject-matter expert on third-party fraud, APP scams, and money mules, acting as the primary contact for related queries and guidance.

Skills and attributes for success:

• Proven experience in fraud, including knowledge of systems and controls used to detect and prevent fraud and APP scams.
• Demonstrate ability to implement improvements in fraud detection systems, such as –Feedzai/FeatureSpace/BioCatch/ Falcon/NICE Actimize etc.
• Proficient in using data analytics tools and technologies such as Python, SQL and Power BI to identify trends and develop recommendations.
• Strong problem solving, communication skills, capable of data storytelling and explaining fraud risks & controls to non-experts.
  

What we look for:

We’re interested in professionals with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the energy and ability to take initiative and seek out opportunities to build or improve our current relationships and solutions.

What we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

What we offer

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Apply now.

: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.

Your key responsibilities

• Provide deep analytical insight and understanding of the specific domain, with responsibility for the execution of strategic and complex initiatives in accordance with the IIP.
  
• Engage with and challenge senior domain stakeholders to provide commercial and provocative perspectives on the issues, challenges, and opportunities facing the domain.
  
• Drive development and co-creation of insights beyond publicly available information, taking advantage of EY’s proprietary knowledge.
  
• Ensure an outcome-focused approach to creating and activating external thought leadership by championing the EY Insights model.
  
• Develop a credible internal brand to become recognized within EY as a subject matter expert to the business.
  Drive full adoption of common Insights methodologies and templates across all products to ensure deliverables adhere to quality standards.
  
• Collaborate with colleagues to proactively alert stakeholders regarding changes among key clients and competitors.
  
• Drive greater connectivity within the domain and across other parts of EY by using strong relationships to share information and convene groups around a common issue.
  
• Take a proactive approach to identifying materials, credentials, and other information relevant within and across domains.
  
• Identify cross-sector Point of View (POV) sharing opportunities and collaborate with other domain teams on issues that cut across EY’s business activities.
  
• Act as a role model within Insights and the domain, championing the use of insight methodologies and positively influencing change.
  
• Operate agilely to work across topics, as needed, and pivot to support priorities in other domains.
  
• May lead a team of analysts with responsibility for performance and resource management and coaching.
  

Skills and attributes for success

• 10+ years of experience in analysis and research specifically related to Infrastructure development, construction, or related fields such as transportation, energy, or real estate financing & investments.
  
• In-depth understanding of key concepts related to infrastructure project development and construction, such as the infrastructure project lifecycle, decarbonization strategies, multilateral infrastructure finance, project delivery methods, and public-private partnerships (P3s).
  
• An understanding of the “big picture” and intersections with other sectors including Energy, Financial Services, Private Equity, Telecoms.
  
• Strong communication and networking skills to effectively communicate insights and recommendations to senior clients and engage with other stakeholders.
  
• Deep project management skills, including the ability to scope and deliver a project from ideation through to activation.
  

It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow.

As you do, we’ll support you in developing your ServiceNow, consultancy, analytical skills – along with relationships that help shape your career.

Your key responsibilities

Here, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.

As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities.

As a key part of the team you will:

• Be empowered to lead a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform and products suite including; IRM.
• Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes
• Develop and contribute technically and functionally to solutions and sales
• Lead and support the development team within our customers to allow them to reach potential and ensure they delivery outstanding outcomes and quality experiences
• Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way
• Providing and setting the assurance standards throughout the development lifecycle
• Meet and mange deadlines individually, as part of and / or as the leader of a team
• Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders
• Participate in knowledge sharing and good practice development, working with the UK, EMEA and Global teams
• Coach and develop others, acting as a positive role model for our people and clients

Skills and Attributes for Success

• An open, inclusive growth mindset with a passion for collaboration
• A good communicator with the confidence to engage at different levels
• As a leader you’ll be able to build great relationships and create impact with first and last impressions
• You’ll understand there are always ‘naysayers’ and be resilient in the face of challenges – collaborating, seeking support, persuading, and influencing, as well as taking on board genuine concerns
• Self-starting, able to work independently and as part of a team
• Able to adapt and vary approaches, to suit client requirements and cultural considerations
• Our clients are UK and Globally based, so you’ll need to be flexible to travel as and when the work requires

To qualify for the role, you must have

• Previous experience of ServiceNow
• ServiceNow IRM knowledge
• A proven track record of implementing ServiceNow, delivering to deadline and milestones
• ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules (ideally GRC and / or HR)
• Demonstrable evidence of delivering real and sustainable ServiceNow solutions
• Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding

Ideally, you’ll also have

• Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes
• Experience of Financial Services across Banking, Insurance or Wealth Asset Management
• Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow.

As you do, we’ll support you in developing your ServiceNow, consultancy, analytical skills – along with relationships that help shape your career.

Your key responsibilities

Here, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.

As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities.

As a key part of the team you will:

• Be empowered to lead a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform and products suite including; IRM.
• Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes
• Develop and contribute technically and functionally to solutions and sales
• Lead and support the development team within our customers to allow them to reach potential and ensure they delivery outstanding outcomes and quality experiences
• Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way
• Providing and setting the assurance standards throughout the development lifecycle
• Meet and mange deadlines individually, as part of and / or as the leader of a team
• Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders
• Participate in knowledge sharing and good practice development, working with the UK, EMEA and Global teams
• Coach and develop others, acting as a positive role model for our people and clients

Skills and Attributes for Success

• An open, inclusive growth mindset with a passion for collaboration
• A good communicator with the confidence to engage at different levels
• As a leader you’ll be able to build great relationships and create impact with first and last impressions
• You’ll understand there are always ‘naysayers’ and be resilient in the face of challenges – collaborating, seeking support, persuading, and influencing, as well as taking on board genuine concerns
• Self-starting, able to work independently and as part of a team
• Able to adapt and vary approaches, to suit client requirements and cultural considerations
• Our clients are UK and Globally based, so you’ll need to be flexible to travel as and when the work requires

To qualify for the role, you must have

• Previous experience of ServiceNow
• ServiceNow IRM knowledge
• A proven track record of implementing ServiceNow, delivering to deadline and milestones
• ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules (ideally GRC and / or HR)
• Demonstrable evidence of delivering real and sustainable ServiceNow solutions
• Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding

Ideally, you’ll also have

• Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes
• Experience of Financial Services across Banking, Insurance or Wealth Asset Management
• Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Your key responsibilities
You will be required to design and deliver complex Dynamics 365 F&O projects for our clients. This will include solution architecture, deployments, and delivery, as well as managing commercial and customer expectations in partnership with a member of the Project Management team or acting as project Lead.

Your Responsibilities:

• Support incident management for the support team, ensuring robust troubleshooting and root cause analysis.
• Ability to support and resolve incidents effectively for the support team
• This role is joint Application Management Service (support) team and project implementation
• Collaborate with functional consultants for design clarifications.
• Adhere to project timelines, ensuring no deadlines are missed, and take ownership of assigned tasks.
• Ability to estimate, design, customize, and develop customer-specific requirements.
• Work closely with Functional Consultants to design MS Dynamics 365 F&O technical solutions.
• Review and create functional and technical design documents (TDD) with high quality and set standards.
• Experience with system upgrades, Life Cycle Services (LCS), code deployment, code merging and system optimizations.
• In-depth knowledge of System Administration, Security Roles, and AI-based predictive analytics for identifying system issues.
• Delivering/participating in client workshop
• Proactively analyse and gather business needs in collaboration with business leaders.
• Ensure high-quality documentation is created and managed according to project standards.
• Adhere to SDLC and Agile methodologies while preparing Technical Design Documents.
• Guide and mentor junior developers effectively.
• Proactive and continuous learning on the latest Microsoft release
• Periodic help and contributing on the pre-sales technical questions and response

Skills and attributes for success

• Deep technical expertise in Dynamics 365 for Finance & Operations.
• Familiarity with Dataverse and Microsoft Power Platform is advantageous.
• Strong technical requirements gathering skills with demonstrable experience.
• Proficient in using tools like X++, C#, Visual Studio, and version control systems.
• Practical experience with Continuous Integration and Continuous Delivery (CI/CD) methodologies, ideally using Azure DevOps.
• Knowledge on GitHub for the code repository
• Capable of operating independently and transitioning into a more scope-based development model.
• Knowledge of D365 FO concepts such as Extensions, COC, OData/Logic Apps integrations, and AI-powered tools.
• Understanding of D365FO and Power Platform's role within broader digital ecosystems.
• Knowledge of Microsoft Azure, including Azure AI services and tools such as Azure Cognitive Services, Logic Apps, and Azure Functions Excellent presentation and communication skills in English, both written and verbal.
• Results-oriented with a client-centric attitude and strong interpersonal skills.
• Strong time management skills and a passion for learning and development.
• Solid understanding of software engineering practices in enterprise environments with D365FO.
• A genuine interest in D365FO and the Power Platform, with awareness of their strengths, limitations, and how they fit into broader digital ecosystems.
• Knowledge of other Microsoft services such as Azure and AI is a strong advantage.
• Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate

Ideally, you’ll also have

• Knowledge of Microsoft Azure and AI in the context of project deployments.

What we offer
EY offers an opportunity to help clients solve business problems through technology consulting on complex projects in medium to large enterprises. We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

As a Manager in our payment’s technology team, you will leverage your technical & functional payment skills as part of the delivery of transformation for our Financial Services clients – you will lead teams supporting the delivery of payments strategy, architecture and design and end to end implementation management. As a manager, you can expect significant people leadership responsibilities and will face off to senior members of client teams.

To quality for the role you must have

• Experience of working as payments technical business analyst, either as a consultant or working in a leading organisation, proven experience of developing new solutions to respond to the evolving technology landscape in payments
• Familiar with payments messaging standards such as ISO 20022, ISO 8583, SWIFT
• Strong understanding of payment systems, processing and industry trends (e.g. ISO 20022, digital payments, payment gateways)
• Understanding of UK A2A schemes including Faster Payments, BACS, CHAPS and Open banking
• Proficient in technical documentation and modelling tools (e.g. UML, BPMN)
• Good knowledge of the payments value chain including pre-processing, clearing and settlement processing, network regulations and compliance
• Familiarity with agile methodologies and tools, (e.g. Scrum, Jira)
• Experience with API integrations and payment technologies
• Proven track record of working on multiple projects and change initiatives in a fast-paced and complex environment including liaising with external third party companies as necessary
• Experience in leading teams to deliver quality outputs within agreed timelines

Ideally, you will also have

• Knowledge of the regulatory environment and payment frameworks
• You will be naturally curious and will no doubt have explored many other domains such as AI, Gen AI, and Distributed Ledger Technology
• Prior Consulting experience

What we look for

You will have:

• Strong interpersonal and consulting skills, including the ability to influence senior client stakeholders
• Excellent written skills, with the ability to deliver concise documentation

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development. With FlexEY, you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers, and promotions. Plus, we offer:

• Support, coaching, and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Whenever you join, however long you stay, the