Supervising Associate - Hr Operations Specialist jobs at Ey in United Arab Emirates, Dubai

This is an excellent opportunity for someone who is wishing to broaden their HR experience, specifically within the operations area where you will obtain experience, exposure and knowledge across all areas of HR across the GCC (excl. KSA) cluster; the role will report to the GCC (excl. KSA) Operations Lead. You will be required to work across the cluster to ensure exceptional service delivery throughout the employee lifecycle. The role will also require you to work closely and partner with the key stakeholders across the Service Lines; you will also be required to collaborate with other Talent functions to ensure consistency of user experience, client satisfaction, timeliness and responsiveness of service, quality of service, efficiency of delivery etc.

Your key responsibilities

In this role you will support the HR Operations Lead on some of the below activities and lead on other areas:

• Provide Insights for the Talent Consultants and Talent Development - this would be via the HR Ops Lead
• Work with HR Enablement Leader and Performance Improvement Lead to improve efficiencies within Regional Talent Team–this would be via the HR Ops Lead
• Liaison with Managed Services/HR
• Act as an escalation point for Managed Services
• Partner with the business to provide HR expertise and insights in areas of focus
• Manage all HR Matters, according to its specialty, escalating to HR Operations Lead as needed for higher risk/ sensitive cases
• Provide guidance and management of involuntary separations including probation terminations and employee performance dismissals, advising on exit packages and legal implications
• Work with counsellors in handling of all performance management cases and probations up to and including dismissals
• Provide coaching and guidance to build counsellor capability in performance management and talent development

• Govern and manage disciplinary, PIP and grievance investigations and related policies, procedures, scripts and documentation through the ERCMS tool
• Manage employee grievances, claims, and disciplinary matters, delivering well-informed recommendations based on thorough investigations and its findings in compliance with EY policies and local regulations.
• Advise of any local legal update to the HR Operations Lead
• Provide legal updates to the business and Talent team

• Support Employee Relation cases
• Deliver Induction and WTEY for new joiners

Skills and attributes for success

• Enabling strong relationships with key stakeholders across the cluster from the Service Lines, Talent and other functions to ensure exceptional service delivery
• Pro-actively suggesting process improvements
• Employee Relations experience
• Good understanding of risk
• Knowledge of HR systems is preferred
• Experience in metrics reporting and analysis preferred
• Experience with Shared Services

To qualify for the role you must have

• Minimum of 4-5 years’ experience of working in HR operations within a professional services firm or a complex organization

• Sound knowledge of HR policies, processes and talent management practices within professional services or other industry preferred
• Display expertise and knowledge of contemporary HR and organizational development practices and a sound understanding of the SL businesses
• Strong project management skills ideally gained within an international/cross-border context
• An HR generalist profile as well as legal or ER expertise would be beneficial
• Exposure to the management of PIPs, grievances and disciplinaries
• Proven ability to influence at senior levels in the organization
• Exposure to the management of PIPs, grievances and disciplinaries
• A bachelor’s degree in human resources or a related discipline
• Experience in working within MENA region
• Experience of working ‘cross border’
• Experience of working with Shared Services
• Experience working within large scale projects
• Fluent in English
• Excellent communicator; English, both written and verbal
• Ability to challenge
• Negotiation skills
• Highly competent in the use of Excel, Word and PowerPoint

Ideally, you’ll also have

• A passion to pursue your CIPD in the future or already have this qualification
• Strong communication skills and the ability to articulate process and procedures clearly
• An enthusiastic, can do approach and be a strong team player

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Permanent Role

Your key responsibilities

• Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
• Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
• Track payment arrangements and escalate any delays or non-compliance internally and externally
• Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
• Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
• Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
• Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
• Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business

Skills and attributes for success

• Strong communication and interpersonal skills with the ability to influence internal and external stakeholders
• Proactive approach to problem-solving with a focus on outcomes and root cause resolution
• Strong organizational skills and the ability to manage multiple priorities effectively
• Attention to detail and comfort working with financial data and systems
• Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage
• Familiarity with collections processes, tools, and best practices
• Fluency in English is required; Arabic language skills are a plus

Ideally, you’ll also

• Have experience in a finance or client-facing role within a professional services or multinational environment
• Understand the invoicing and payment practices of government entities in the GCC
• Be confident in engaging cross-functional teams and proposing process improvements
• Have exposure to system rollouts or transformation initiatives involving financial operations
• Bring experience in continuous improvement initiatives and driving efficiency

Building a better working world

Requisition Id : 1650638

ASU - FAAS - Financial&AccountingAdv :

1) Ensuring their accounts comply with the requisite audit standards

2) Providing a robust and clear perspective to audit committees and

3) Providing critical information for stakeholders.

Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS), IFRS & US GAAP conversion, IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc.

Your key responsibilities

Technical Excellence

Your key responsibilities

Support the assessment and redesign of finance processes with a focus on enhancing CFO capabilities in areas like financial reporting, close, control, and automation.
Assist in developing digital finance solutions, including functional support around tech implementation, to streamline and automate critical CFO processes.
Contribute to implementation of SOX/Gaap compliance controls and process controls within finance systems.
Support data analytics initiatives by preparing, modelling, and visualizing financial data to enable CFOs to make strategic decisions.
Help capture reporting requirements, develop dashboards, and deliver insights using BI tools to support CFOs’ oversight and control functions.
Participate in enterprise finance transformation projects, including process automation, technology deployment, and strategic planning.
Support proposal development and contribute to the creation of new service offerings aligned with CFO priorities.
Collaborate with client teams and internal stakeholders to ensure the effective delivery of solutions that improve financial processes and controls.
Contribute to knowledge sharing, asset development, and best practices in digital finance, data analytics, and automation.

Skills and attributes

To qualify for the role you must have
Qualification

Skills and attributes for success

Must have strong knowledge of Finance processes & some accounting standards
Ability to prioritize work on multiple assignments & manage ambiguity
Strong verbal and communication skills
Clarity of thoughts and assertive
Effectiveness and creativity of written expression - logical, readability and conciseness
Ability to meet deadlines
Foundational analytics in areas such as Journal entry testing, Hire to Retire, Procure to Pay, Acquire to Retire Order to Cash, Record to Report, Production and Inventory
Visualization
Data extraction from Client ERPs
Design, review and rectify algorithms, systems and processes to analyze client data, as well as implement them in the appropriate tools and technologies
Hands on experience in analytics in financial reporting
Knowledge of databases, ETL, and hands on experience / theoretical knowledge in SQL
Experience in any of the visualization tools like Tableau, Spotfire, Qlikview, etc.
Knowledge and experience in ERP such as SAP and / or Oracle and data extraction
Proficiency in MS Office Suite (advanced Excel skills & Macros)

Good to have

Experience in NLP/ Web Scraping/ Log Analytics/ TensorFlow/ AI / Beautiful Soup
Experience in Iron Python/JavaScript

Bachelor’s degree in finance, Information Technology, or related fields.
2-6 years of experience in finance process improvement, functional support around tech implementation, data analytics, or automation within a consulting or corporate environment.
Knowledge of CFO-critical finance processes such as financial reporting, close, procure-to-pay, and inter-company accounting.
Familiarity with tech solutions like SAP, Hyperion, other similar platforms, and experience with financial controls, including SOX.
Proficiency in data visualization tools such as Power BI and data modelling such as Alteryx for financial reporting. Or any other ETL tool.
Strong analytical skills, with an understanding of financial data structures and processes.
Effective communicator with a team-oriented mindset, eager to support CFO-led initiatives.
Prior experience supporting digital finance transformation projects is a plus.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Your key responsibilities

• Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
• Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
• Track payment arrangements and escalate any delays or non-compliance internally and externally
• Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
• Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
• Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
• Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
• Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business

Skills and attributes for success

• Strong communication and interpersonal skills with the ability to influence internal and external stakeholders
• Proactive approach to problem-solving with a focus on outcomes and root cause resolution
• Strong organizational skills and the ability to manage multiple priorities effectively
• Attention to detail and comfort working with financial data and systems
• Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage
• Familiarity with collections processes, tools, and best practices
• Fluency in English is required; Arabic language skills are a plus

Ideally, you’ll also

• Have experience in a finance or client-facing role within a professional services or multinational environment
• Understand the invoicing and payment practices of government entities in the GCC
• Be confident in engaging cross-functional teams and proposing process improvements
• Have exposure to system rollouts or transformation initiatives involving financial operations
• Bring experience in continuous improvement initiatives and driving efficiency

Building a better working world

As part of a MENA team, you will be providing high quality services to clients across a range of industries. You will also lead a team looking after service delivery, co-ordination, issue resolution, and contract management of large-scale projects where you will need to manage and coordinate the delivery of tax services by EY teams in the region.

Your key responsibilities

You will combine strong technical skills with practical commercial, legislative and industry knowledge to lead a team in providing tax services. You will be responsible for a team to help manage our clients’ compliance and reporting needs. You will establish, maintain and strengthen valued internal and external relationships and ensure that the services delivered to clients is of the highest quality.

You will be responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate and drive performance-improvement solutions.

You will supervise high performing teams and build a positive learning culture, coaching and counseling junior team members to help them develop. You will also be responsible for ensuring adherence to our Tax Quality guidelines.

Skills and attributes for success

If you are an excellent communicator and detail oriented professional with a strong track record of management experience who is comfortable working across borders with a wide network of people and with large amount of data, you will be perfect for the role.

To qualify for the role you must have

• A bachelor's degree with strong academic credentials in accounting, business, finance, taxation or any related essential fields.

• MBA, Masters or another related advanced degree and/or professional qualifications e.g. CA, CPA, ACCA, CTA, ADIT or equivalent qualification.

• A very strong knowledge and minimum 4 years of experience in domestic and international tax rules/regulations, developments etc., ideally within a large professional services company or similar environment.

• A very strong background in tax accounting and tax auditing, ideally within a large professional services company or similar environment.

• A strong track record of managerial, organizational and project management experience.

Ideally, you will also have

• Experience of dealing with multinational clients and ability to work in multi-cultural environment.

• In-depth commercial, legislative and industry knowledge.

What we look for

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

You will normally operate on an everyday basis at our office, where you be become part of the tax department with approx. 50 specialists in corporation tax, transfer pricing, personal tax and law as well as VAT, customs and charges.In the long term, your duties will include the following:

• Responsibility for clients and large projects
• Leading and development of recommendations and implementations plans
• Development and delivery of transfer pricing and economic ideas
• Preparation of documentation and participation in advance transfer pricing agreements
• Transfer pricing audits
• Day to day replies to ongoing enquiries and advice on transfer pricing and international tax
• Coaching and counselling junior team members

To qualify for the role you must have

• Minimum of 3 years' experience in a similar role – either from another audit house or an in-house transfer pricing section
• An understanding of complex transfer pricing concepts and broad exposure to transfer pricing issues
• Strong organizational, analytical and verbal/written communication skills
• Professional and educational qualifications are Master of Science (MSc) in Business Administration and Commercial Law, Master of Science (MSc) in Business Administration and Auditing or Master of Laws

Ideally, you’ll also have

• Proficiency in Arabic
• Professional services experience

What we look for

As a person, you can safely say that you:

• are quality-conscious and service-minded
• enjoy working independently and productively but, at the same time, find it easy being part of a team
• are good at delegating tasks
• have professional ambitions on both your own and the company's behalf
• inspire confidence and are outgoing – and take responsibility for tasks.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

We are looking for a highly motivated and talented supervising associate to work across a variety of sectors and service lines within the MENA Marketing team. As a supervising associate you’ll provide strong support to the MENA Marketing Leader. You will help design, develop, and manage marketing initiatives for the MENA region, specifically managing events in the UAE and providing guidance to other markets, managing webinars (both internal and external), and supporting on content development – profiles, brochures, presentations, thought leadership and newsletters.

Success in this role will be the delivery of comprehensive, world-class marketing initiatives that deliver sustainable and measurable results.

Your key responsibilities

• Assist and manage digital events including internal and external webinars

• Manage physical events from start to finish, working with the business and provide branding support where needed

• Manage EY participation at external events and speaking opportunities in line with the BMC plan and budgets

• Creative writing and content editing of invitations and brochures

• Support content development of local thought leadership, newsletters, and presentations

• Assist with global thought leadership deployment and programs

• Lead on marketing plans and campaigns with internal and external comms

• Liaise effectively with the internal creative agency for creative design support

• Deploy CRM systems and effective use of marketing channels

• Develop and maintain a monthly activities calendar.

• Develop greater understanding of EY marketing protocols – BRET, Global SCORE, event contracts, procurement procedures, sponsorships, C-event tool, EY Visual

• Act as an ambassador of the MENA BMC team

Skills and attributes for success

Excellent English and Arabic writing skills

• Ability to synthesize a lot of detailed information into key messages through copy editing skills.

• Strong understanding of digital marketing strategy and platforms - how to engage audiences.

• Ability to prioritize workload and proactively manage stakeholder expectations.

• Ability to multi-task with good attention to detail even when working under pressure or on several projects simultaneously.

• Be a team player with a flexible can-do attitude.

• Excellent interpersonal, organizational, and time management skills.

• Be able to work under own initiative with minimal supervision; demonstrate reliability.

• Good knowledge and skills concerning business fundamentals and cross-cultural sensitivities.

• Develop knowledge of the business; actively find and participate in opportunities to learn.

Qualifications & Experience

• Bachelor’s degree (or equivalent area of study or experience)

• Must be a UAE national

• 2 to 4 years’ experience in content marketing and/or written communications.

• Experience in copy editing.

• Experience working in an agency or fast paced environment.

• Experience working and delivering engaging programs within a people organization.

• Proven ability to influence and build collaborative relationships with senior-level stakeholders.

• Experience working with multiple teams and alone