Service Delivery Manager jobs at Ey in Poland

A Service Delivery Manager in the tech industry is a highly sought-after position by employers as they are responsible for providing excellent customer service and managing projects efficiently. The Service Delivery Manager in the EY office in Poland is an essential role in the organization, responsible for setting policy standards and working with internal teams and external clients to ensure outstanding customer service is delivered. The Service Delivery Manager will work with teams to develop, manage, and sustain the EY operations, products and services across departments such as IT, customer experience, engineering, sales, marketing and finance. They will have the ability to interpret customer needs and act as a liaison between EY departments, customer service teams and clients. The Service Deliver Manager will be expected to develop solutions that require an understanding of various nuances such as the organization, team, organization goals and target customers to give the best experience to their TECHTEAM clients. The Service Delivery Manager must also be able to accurately communicate design, development, and customer information to ensure the successful completion of each project. The Service Delivery Manager will be responsible for staying up-to-date on the latest technologies and customer service best practices, and fostering relationships with other teams. As the leader in tip-of-the-spear services that EY provides, the Service Delivery Manager will be at the forefront of customer service delivery for the entire organization. Overall, the Service Delivery Manager at Ey in Poland is a key hire as they are the leader in identifying and implementing solutions that maximize customer service delivery, meeting the critical needs of our current and future clients. If you have strong customer service and project management experience, Expoint is the perfect place to showcase your skills.