Tax Expense Support Associate jobs at Ey in Philippines, Taguig

Consulting Support Services - Consultant

We support end-to-end engagement lifecycle and project management activities that are essential to every engagement, region and competencies. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key responsibilities

• CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication

• Provide support to consulting technical team members

• Assist with matters related to fees and billings, invoicing, budgets

• Ensure proper and efficient team communications

• Perform non-technical, planning and organizational tasks for the account

• Ensure that all required documentation is filed and archived

• Support efforts to develop and maintain client relationships

• Reporting and preparing Dashboards for client team including senior leadership

• One-time tasks, ad hoc reporting, etc.

• Assist with conducting comprehensive market research and providing insights

Skills and attributes for success

• Task Specific

• Strong communication skills (verbal and written) in English

• Strong attention to detail even when dealing with routine tasks

• Ability to meet tight deadlines

• Ability to ensure that work is of a consistently high standard

• Ability to multi-task projects and assignments in order of priority

• Team player with willing and enthusiastic approach

• Excellent interpersonal skills, internally and externally

• Ability to plan ahead and anticipate potential problems before they arise

• Personal Attributes

• Professional, confident and outgoing

• Robust and resilient disposition

• Ability to function as part of a team

• Organized and self-disciplined

• Calm and capable of juggling conflicting demands on time and of prioritizing effectively

• High degree of accuracy

• Can thrive in an agile environment

• Confident to deal with senior level contacts, internally and externally

• Can adapt to flexible work schedules, to meet the dynamic business needs

To qualify for the role you must have

• A Bachelor’s degree, preferably B.Com/BBA/Economics Graduates
• IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power BI, Power Apps etc.), data visualization applications, and windows based PC
• Applied skills in work or internship experience
• Achievements in scholastic or co-curricular activities are an advantage

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

As a global leader in assurance, tax, strategy & transactions and Consulting services, we’re using the finance products, expertise and systems we’ve developed to build aetter working world. That starts with a culture that believes in giving you the training, opportunities andfreedom to make things better.Whenever you join, however long you stay, the

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Senior Associate (Senior) Organizational Development

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction

• Leverage experience in Organization Design, Workforce Planning, Leadership & Culture and Talent Management to deliver workforce transformation projects for global clients in collaboration with various parts of the GDS organization and other EY member firms
• Provide support in capturing industry thought leadership, organisation / process metrics benchmarking to create outstanding deliverables
• Follow a robust internal review process to ensure high quality deliverables and excellent feedback from the client and global project counterparts
• Build strong relations and drive effective communication with client and project team counterparts across global locations.
• Support development of thought leadership, collateral, tools, techniques, methodologies to broaden capability offerings within the practice and enhance GDS awareness across the firm.

Skills and attributes for success:

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines

• 3-5+ years of relevant experience
• Minimum 2 years of experience in Organization design, Workforce planning, and Talent management
• Experience of working in a consulting environment on global client projects
• Experience in developing PoVs, sales proposals under Organization Design and Talent Management areas
• Excellent communication skills, and the ability to advise, challenge and influence clients

• Experience in consulting for global Organizations, across industry in the areas of
o Organization Design
o Workforce planning and restructuring
o Talent Management
o Leadership and Culture Assessment
• Experience in providing solutions to clients in Organization design and driving decision making on talent management and planning
• Experience in determining Key People Metrics by analysing data sets & identifying trends
• Preferred experience in project management, tracking, benefits reporting and stakeholder management
• Preferred experience in Organizational change management and training
• Working knowledge of HR systems and other cloud/ ERP technologies

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Supervising AssociateTalent

To manage and influence the direction and deployment of the core technical learning curriculum in Assurance Oceania. The role requires high energy and enthusiasm and is an excellent opportunity to broaden experiences in the firm and interact with Assurance Leadership on a regular basis. This role reports to the Oceania Assurance Learning Business Partner.

• Lead the successful deployment of the technical curriculum for all ranks within the Advisory Assurance practice i.e. non-audit competencies
• Manage key stakeholder relationships
• Project manage a significant technical learning course portfolio
• Lead and support the Facilitator pool for relevant courses and their experience
• Support flagship learning events such as CCaSS School of Kermitments
• Actively support the deployment of graduate technical learning journey
• Deployment related administration including LMS, billings and invite management
• Support the Assurance L&D coordinator team• Ability to build, develop and positively influence internal client relationships across competencies and teams
• Strong communication (written and oral) skills
• Strong project and time management skills and the ability to implement organisational frameworks as required. In addition, the ability to plan and deliver work in line with cost and time constraints
• Intermediate Excel experience preferred to create required learning reports and execute metrics analysis
• Flexibility and adaptability in terms of dealing with evolving outcomes, timelines, dependencies and stakeholders
• Maintaining a team focus and demonstrating effective team behaviours
• Experience with Success Factors is beneficial

• Take the lead in project planning for the training, development and execution for relevant technical courses
• Work with the project co-ordinators, technical learning SMEs, and other specialist content developers to ensure all materials are delivered within the expected timeframe. This includes Leader Guides, Participant Materials and Train the Trainer/Briefing sessions.
• Assist in developing L&D budget forecasts
• Leverage from existing material and relationships
• Encourage process improvements and exploration of new ideas to manage the co-ordination and communication of learning
• Regular review of program data and metrics including making recommendations based on findings

• Develop relationships that will enable the agreement of content and development of curriculum
• Work with key stakeholders and specialist areas to ensure programs are developed within agreed timeframes
• Serve as an advisor and arbitrator when issues or concerns arise from key stakeholders and business units / offices
• Work with the key stakeholders and Assurance Learning BP team to address and meet the needs of the business

• Adapt existing material and information from business contacts to create material and resources
• Present with clarity and impact to stakeholders, participants and facilitators
• Adopt innovative, creative styles and adult learning theory in content development
• Promote People priorities and strategic priorities of the Assurance practice

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as variations in scope requests, Change Request Notes, Prime Sub Memos, etc.
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLAs
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client, e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding payroll delivery, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other ad hoc requests as they come up

Requirements:
• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Experience Level: 8–10 years
Employment Type: Full-Time

• Serve as the technical escalation point for complex ServiceNow production issues across modules such as Incident, Problem, Change, Knowledge, and Service Catalog.
• Lead hands-on troubleshooting and root cause analysis (RCA) to resolve high-impact incidents and prevent recurrence.
• Oversee performance tuning, job monitoring, and platform health checks.

• Take ownership of the ServiceNow incident and enhancement backlog, ensuring timely triaging, prioritization, and resolution.
• Identify patterns in recurring issues and drive problem management, technical debt reduction, and process improvements.
• Introduce automation opportunities, self-service options, and knowledge base enhancements to reduce ticket volumes.

• Foster an innovation-driven support culture, constantly seeking ways to improve speed, quality, and efficiency of service delivery.
• Recommend and implement operational best practices, including use of ServiceNow analytics, reporting dashboards, and performance KPIs.
• Contribute to EY’s broader Innovation and AI initiatives by proposing AI Ops, predictive monitoring, or self-healing solutions where possible.

• Act as the primary point of contact for client escalations, service performance reviews, and governance calls.
• Build strong relationships with client teams by delivering transparent communication, managing expectations, and demonstrating proactive service improvement.

• Lead and mentor a team of ServiceNow Support Analysts, Admins, and Developers.
• Conduct regular performance reviews, technical training sessions, and career development planning for the team.
• Encourage a culture of ownership, customer focus, and collaborative problem-solving.

• Ensure full adherence to ITIL processes—Incident, Problem, Change, and Request Management.
• Lead service reporting, including SLA/KPI tracking and monthly service dashboards.
• Provide leadership representation in Change Advisory Board (CAB) and Problem Management forums.

• 8–10 years of overall IT experience, with minimum 5 years in ServiceNow platform support, administration, or development roles.
• Strong hands-on troubleshooting skills in ServiceNow platform issues including performance, workflows, integrations, and user experience.
• Exposure to HR Service Delivery (HRSD) module is a plus.
• Proven experience managing ticket backlogs, client escalations, and service delivery metrics.
• Strong understanding and application of ITIL processes (ITIL Foundation certification required; ITIL Intermediate/Expert preferred).
• ServiceNow Certified System Administrator (CSA) – Required
• Advanced ServiceNow certifications (Implementation Specialist, HRSD, ITSM) – Preferred
• Excellent communication and stakeholder management skills, with ability to work with global clients and distributed teams.

• Be part of EY’s Global Elite ServiceNow Partner practice, delivering value to global clients.
• Lead in a dynamic, fast-growing environment where your technical decisions and leadership make a real impact.
• Work with a high-performing team, committed to innovation, continuous learning, and operational excellence.
• Access to ServiceNow training, certifications, and EY leadership development programs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This leadership role has multiple dimensions and is a combination of the following:
• Lead and significantly scale up the AI & Data practice of GDS Philippines
• Lead and manage end-to-end AI & Data projects for clients, including problem definition, data acquisition, model development, validation, deployment and monitoring
• Work with client and internal teams to solution/architect complex /large transformative deals in technology
• Own and anchor key accounts in the region and grow the GDS involvement in large numbers for GDS Consulting.
• Demonstrate thought leadership by active participation in AI & Data forums locally and even globally
• Represent GDS AI & Data team to various stakeholders in the country (e.g. community, educational partners, etc.)
• Collaborate with client facing and internal teams to prepare Point of Views, Position Papers

• Drive skilling programs in current team, including training programs, certifications & POCs.
• Coaching and Mentoring – Coaches Managers, Senior consultants, etc. within structured leadership training programs.
• Should be responsible for grooming next generation leaders, including women leaders
• Budget and Planning - Responsible for preparing budgetary outlay and its management during the budget cycle

• Demonstrate strong consulting experience, in-depth business knowledge in Data Engineering, AI and Automation areas of the business
• Ability to sell and deliver large scale consulting engagements with distributed delivery mindset.
• At least 12 years of experience in data engineering, analytics, or artificial intelligence related modelling in the industry
• A university degree or Master’s degree in statistics, mathematics, computer science, engineering, or a related field
• Proficiency in Python, R, SQL, and other data analysis tools and platforms
• High expertise in next generation technologies such as cloud, big data, AI/ML, etc.
• Strong knowledge of analytical modelling required for fields such as logistics & distribution, inventory management, stock policy, optimization, catalogue health etc.
• Experience in architecting and working on end-to-end analytics project lifecycle, including data acquisition, model development, validation, deployment and monitoring
• Proven leadership skills, having led medium to large scale data teams and practices
• Ability to manage clients and stakeholders effectively and build strong relationships
• Excellent presentation and stakeholder management skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

General spec plus
10+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

Specific duties/responsibilities:
• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as variations in scope requests, Change Request Notes, Prime Sub Memos, etc.
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLAs
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client, e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding payroll delivery, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other ad hoc requests as they come up

Requirements:
• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.