Servicenow-itom-manager jobs at Ey in India

Requisition Id : 1610827

The opportunity : Manager-National-TAX-TAX - GCR - ACR - Mumbai

TAX - GCR - ACR :

Your key responsibilities

Technical Excellence

Relevant experience with accounting background

Skills and attributes

To qualify for the role you must have
Qualification

Commerce background with relevant experience

5-10 yrs

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Technical Excellence

• EY Consulting – Life Sciences Sector Coordinator / Operations Lead Level: Assistant Director | Reports to: Partner – National Life Science Leader Sector Practice Location: [Insert Region] | Practice: ________________________________________ Role Purpose Drive operational excellence and enable profitable growth of EY’s Life Sciences sector across Consulting service lines. This role serves as the strategic and operational anchor, ensuring robust financial performance, coordinated execution of sector strategy, and effective go-to-market alignment across Pharma, MedTech, Biotech, and HealthTech subsectors. ________________________________________ Key Responsibilities 1. Sector Performance & Health
• Manage sector P&L analytics — revenue, margin, pipeline, and utilization across service lines.
• Own forecasting cadence, variance analysis, and sector health reporting.
• Deliver monthly dashboards and insights for leadership decision-making. 2. Strategy Execution & Governance
• Support execution of sector strategic priorities and annual growth plan.
• Coordinate cross-service line initiatives and track strategic KPIs.
• Manage leadership governance – calls, reviews, reporting cadence. 3. Business Development & Market Activation
• Partner with BD and Marketing to run sector campaigns, client targeting, and pursuit analytics.
• Track pipeline health, win rates, and account performance.
• Support development of sector thought leadership and POVs. 4. Research & Insights
• Conduct market benchmarking using IQVIA, EvaluatePharma, Scrip, and other databases.
• Generate actionable insights on market trends, competitor movements, and growth areas.
• Produce executive-ready sector reports and dashboards. 5. Alliances & Ecosystem Coordination
• Manage sector alignment with EY alliances (SAP, Microsoft, ServiceNow, AWS, Google).
• Track joint pipeline, co-sell activity, and alliance-led revenue contribution. ________________________________________ Key Metrics / Success Indicators Dimension Success Indicators Financial Health Revenue growth %, Margin improvement %, Forecast accuracy Market Activation Pipeline coverage (3×), Win rate %, New logo acquisition Strategy Execution % completion of sector initiatives, Cross-SL collaboration index Operational Discipline Timeliness of reporting, Stakeholder satisfaction, Governance adherence Sector Eminence # of client insights / POVs delivered, Thought leadership engagement ________________________________________ Qualifications & Experience
• 8–12 years in consulting operations, sector management, or business performance roles.
• Prior experience in Life Sciences sector (Pharma, MedTech, Biotech, HealthTech) preferred.
• Proven ability in financial forecasting, business analytics, and strategic program execution.
• Strong knowledge of analytics tools (Excel, Power BI/Tableau) and CRM platforms (Salesforce).
• Education: Bachelor’s in Life Sciences / Business / Engineering; MBA preferred. ________________________________________ Core Competencies
• Commercial and strategic acumen
• Analytical rigor and data-driven decision-making
• Program and stakeholder management
• Cross-functional collaboration in a matrix environment
• Strong communication and executive presence ________________________________________

Qualification

• Bachelor of Science in Physics
• Bachelor of Science in Chemistry
• Bachelor of Business Administration
• Master of Business Administration
• MBA

Experience

• Business Analysis (3+ years)
• Project Management (6+ years)

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Job Summary:

The MS Transition Lead is responsible for the safe landing of the deal on the ground management, implementation and planning of Deals transitions, ensuring that they run effectively leading transition for Managed Services deals for one of the following portfolios:

• Risk and Fin Crime,
• Grants & Learning Managed Services,
• Tech, Cyber and Point Solutions,
• TFO, GCR, Payroll & Mobility,
• ESG and Sustainability,
• Finance Managed Services .

Essential Functions of the Job:

• The Transition Execution Manager would be required to drive client-focused and contextually aligned conversations to build strong relationships with Client teams, and thereby bring about valuable business & project outcomes & capabilities for the client as well as the organization
• Will be accountable for managing transition (planned) costs and transition tools revenue alongside managing /reporting margin impact during the Transition journey.
• Leverage global insights by constantly innovating through internal/external intelligence. The Transition Lead should understand Market / Industry realities, opportunities and threats and build an awareness of the domain, products, and service lines within the industry.
• Lead & manage the Transformation program set up through to delivery of the new capabilities, realization of outcomes/benefits, and closure for strategic deals
• Take on personal responsibility to mentor team on Transition skills of the future to drive digital led solutions. The TL must embrace a diverse team, should lead by example, and strive towards creating leaders who are equally keen to acquire new skills and to stay abreast with the changing world.
• Lead Strategic/ Functional development initiatives aligned with functional imperatives and collaborate with cross-functional teams to drive strategic initiatives to closure
• TL’s will be expected to display a thorough understanding of AI and position those credibly during client interactions and drive implementation of digital solutions during transitions
• Bring in thought leadership, ability to deal with ambiguity, assertiveness, be bold and confident.
• Analytical/Decision Making Responsibilities:
• Analyze transition requirements and develop comprehensive strategies.
• Make decisions on the best approach to implement transition plans.
• Evaluate and select appropriate methodologies and frameworks for transitions.
• Ensure compliance with industry standards and best practices.

Supervision Responsibilities:

• Act independently with minimal supervision.
• Provide guidance and mentorship to junior team members.
• Assign work and review performance of team members as needed.
• Assign work for their particular portfolio team which would consist of 10-14 people
• Knowledge and Skills Requirements:
• Good knowledge of transition strategies, planning, and implementation.
• Good understanding of standard, industrial methodologies and frameworks.
• Strong communication and interpersonal skills.
• Ability to work effectively with clients and internal teams.
• Good analytical and problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.

Education:

• Bachelor’s degree in Business Administration, Management, or a related field. A master’s degree is preferred.

Experience:

• Minimum of 12 years of experience in transition strategy and planning or a related field.
• Proven track record of day to day management of successful transitions.
• Experience working with Managed Services technologies and solutions.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives.

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS - Risk - Process & Controls :

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Technical Excellence

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Technology – Data and Decision Science – Data Engineering – Manager

In this role, you will design and build analytics solutions that deliver significant business value. You will collaborate with other data and analytics professionals, management, and stakeholders to ensure that business requirements are translated into effective technical solutions. Key responsibilities include:

• Understanding and analyzing business requirements to translate them into technical requirements.
• Designing, building, and operating scalable data architecture and modeling solutions.
• Staying up to date with the latest trends and emerging technologies to maintain a competitive edge.

Key Responsibilities:

As a Data Engineering Manager, you will play a crucial role in managing and delivering complex technical initiatives. Your time will be spent across various responsibilities, including:

• Leading workstream delivery and ensuring quality in all processes.
• Engaging with clients on a daily basis, actively participating in working sessions, and identifying opportunities for additional services.
• Implementing resource plans and budgets while managing engagement economics.

This role offers the opportunity to work in a dynamic environment where you will face challenges that require innovative solutions. You will learn and grow as you guide others and interpret internal and external issues to recommend quality solutions. Travel may be required regularly based on client needs.

Skills and attributes for success:

To thrive in this role, you should possess a blend of technical and interpersonal skills. The following attributes will make a significant impact:

• Lead the design and development of scalable data engineering solutions using Databricks on cloud platforms (e.g., AWS, Azure, GCP).
• Oversee the architecture of complex cloud analytics solutions, ensuring alignment with business objectives and best practices.
• Manage and mentor a team of data engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Collaborate with clients to understand their analytics needs and deliver tailored solutions that drive business value.
• Ensure the quality, integrity, and security of data throughout the data lifecycle, implementing best practices in data governance.
• Drive end-to-end data pipeline development, including data ingestion, transformation, and storage, leveraging Databricks and other cloud services.
• Communicate effectively with stakeholders, including technical and non-technical audiences, to convey complex data concepts and project progress.
• Manage client relationships and expectations, ensuring high levels of satisfaction and engagement.
• Stay abreast of the latest trends and technologies in data engineering, cloud computing, and analytics.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, with the ability to convey complex information clearly.
• Proven experience in managing and delivering projects effectively.
• Ability to build and manage relationships with clients and stakeholders.

To qualify for the role, you must have:

• Bachelor’s degree in computer science, Engineering, or a related field required; Master’s degree preferred.
• Typically, no less than 4 - 6 years relevant experience in data engineering, with a focus on cloud data solutions and analytics.
• Proven expertise in Databricks and experience with Spark for big data processing.
• Strong background in data architecture and design, with experience in building complex cloud analytics solutions.
• Experience in leading and managing teams, with a focus on mentoring and developing talent.
• Strong programming skills in languages such as Python, Scala, or SQL.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with a focus on client management.

Required Expertise for Managerial Role:

• Strategic Leadership: Ability to align data engineering initiatives with organizational goals and drive strategic vision.
• Project Management: Experience in managing multiple projects and teams, ensuring timely delivery and adherence to project scope.
• Stakeholder Engagement: Proficiency in engaging with various stakeholders, including executives, to understand their needs and present solutions effectively.
• Change Management: Skills in guiding clients through change processes related to data transformation and technology adoption.
• Risk Management: Ability to identify potential risks in data projects and develop mitigation strategies.
• Technical Leadership: Experience in leading technical discussions and making architectural decisions that impact project outcomes.
• Documentation and Reporting: Proficiency in creating comprehensive documentation and reports to communicate project progress and outcomes to clients.

Large-Scale Implementation Programs:

1. Enterprise Data Lake Implementation: Led the design and deployment of a cloud-based data lake solution for a Fortune 500 retail client, integrating data from multiple sources (e.g., ERPs, POS systems, e-commerce platforms) to enable advanced analytics and reporting capabilities.
2. Real-Time Analytics Platform: Managed the development of a real-time analytics platform using Databricks for a financial services organization, enabling real-time fraud detection and risk assessment through streaming data ingestion and processing.
3. Data Warehouse Modernization: Oversaw the modernization of a legacy data warehouse to a cloud-native architecture for a healthcare provider, implementing ETL processes with Databricks and improving data accessibility for analytics and reporting.

Ideally, you’ll also have:

• Experience with advanced data analytics tools and techniques.
• Familiarity with machine learning concepts and applications.
• Knowledge of industry trends and best practices in data engineering.
• Familiarity with cloud platforms (AWS, Azure, GCP) and their data services.
• Knowledge of data governance and compliance standards.
• Experience with machine learning frameworks and tools.

ASU - FAAS - Financial&AccountingAdv :

1) Ensuring their accounts comply with the requisite audit standards

2) Providing a robust and clear perspective to audit committees and

3) Providing critical information for stakeholders.

Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS) , IFRS & US GAAP conversion , IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc.

CA CS or MBA

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Your client responsibilities:

• Need to work as a team member in different phases of various ongoing SAP Implementation Projects and contribute effectively.
• Interface and communicate with the onsite coordinators.
• Completion of assigned tasks on time and regular status reporting to the manager/lead.

We are looking for the candidates with the following: (Qualifications)

CA/ICWA (ICMA)/MBA Finance in a reputed institution with a sound industry/domain experience and SAP relevant experience with 11+years.

Mandatory skills:

• Experience should be in End-to-end Implementation, Rollout, Support, upgrade, enhancements in the below areas.
• SAP Finance – FI- New General Ledger & Profit Center Accounting, FI-Accounts Payable, FI-Bank accounting and FI-Asset Accounting.
• Exposure on SAP Simple Finance – GL Accounting, Asset Accounting and CO – Overhead Cost Controlling & Profitability Analysis.
• SAP Finance – Taxation and Withholding Taxes.
• SAP Finance – Closing activities, Validations and Substitutions & Reporting.
• Controlling- CO-Cost element accounting CO-Cost Center Accounting and CO-Internal Orders.
• Knowledge on CO-PA & Product Costing (Planning and cost object controlling).
• FI integration with MM, SD, HR & PS.
• Excellent business communication skills.

Preferred skills:

• Knowledge of SAP – BPC (Consolidation), Special purpose ledger, SOX, US GAAP, Various of Exits, Background on the Technical and Functional upgrade, Report painter, Report writer etc.
• Experience on FIORI APPS, BO-DS, BW, HANA and other reporting tools.
• Prior client facing consulting experience.
• SAP Finance/Controlling Certification is a plus.