Optimization Services - Senior Software Tester jobs at Ey in India, Kochi

Job Summary:

The Mobility Virtual Talent Hub (VTH) team requires a Process Optimization and Innovation Specialist resource that supports the further enhancement of Global Mobility’s processes optimizing its service delivery and operations. The successful candidate will:

Maintain and enhance established process automations,Be involved in end-to-end process deployments, i.e., contribute to the design and development of solution prototypes, participate in user acceptance testing before go-live and drive post deployment stabilization.

Purpose of the Job:

• Lead the maintenance, creation, implementation, and support of existing low code/no code solutions, such as Power Apps, for in-house process enhancements and support tools.
• Design and manage workflows using Power Automate/Power Apps and SharePoint sites, ensuring efficient process automation.
• Collaborate with Mobility and Digital Talent stakeholders to co-design and manage internal reporting systems, ensuring the automated creation and timely delivery of operational, governance, and data integrity reports as well as bespoke
• dashboards.
• Support the testing and deployment of new features within our existing tools, e.g., the Global Mobility Tool (AssignmentPro), to fully leverage our capabilities.
• Ensure documentation of all technology solutions embedded in the end-to-end process delivery.
• Support the Mobility team in broadening their skills through training on the job activities, starting from operating/maintaining established solutions to proactively suggesting/pursuing further automation opportunities.
• Mentor and provide direction to junior team members, fostering a collaborative and supportive environment that encourages knowledge sharing and professional growth.
• Ensure that project and initiative deliverables are met on time and manage stakeholder expectations throughout the process, addressing any roadblocks or challenges promptly.
  

Knowledge and Skills Requirements:

• Advanced proficiency in SQL, Power BI, and the Microsoft Power Platform (Power Automate, Power Apps, Power BI) and SharePoint technologies.
• Strong analytical skills with a process-oriented mindset and a proven track record of process optimization and innovation.
• Superb organizational and communication abilities, with the capability to work independently in a dynamic environment.
• Proactive approach to problem-solving,
• Ability to work across diverse teams and time zones and adapt to new challenges, ensuring the continuous improvement of our processes and technology solutions.
• Exceptional communication skills, with the ability to articulate ideas clearly and interact effectively with all levels of organization.
• First experience guiding and mentoring junior team members.
• Proficiency in Power Automate, Power Apps, Power BI, and SharePoint
• Fluent in English
  

Other Requirements:

• Due to the global nature of the role, willingness to work flexibly to manage deadlines and team objectives may be required.
• Ability and willingness to adjust to new and changing priorities based on business requirements.
• A willingness to share and document knowledge and best practices within the team, contributing to a culture of continuous learning and improvement.
• Have continuous growth and learning mindset with a willingness leverage the library of firmwide courses and badges available online (to all employees).

Education:

• Educated to degree level is required.

Experience:

• 3+ years of relevant experience in the mandated skill sets with an overall of 7+ years in the industry
• International experience either during studies or work related (preferred, not required)

Certification Requirements:

• Professional certifications and/or master’s studies in a related discipline is preferred, not required.
• Active membership to related professional bodies or industry groups is preferred, not required.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Required Skills:

• Proven experience as a Power BI Developer with a strong portfolio of reports/dashboards and data models.
• Proficiency in SQL and experience with Snowflake as a data source.
• Experience with migrating reports from any source to Snowflake. Teradata is preferrable.
• Familiarity with SSRS and the process of migrating SSRS reports to Power BI.
• Strong analytical and problem solving skills.\
• Proficiency in Python for data processing and automation tasks.
• Good knowledge in GEN AI based automation.
• Excellent communication and collaboration skills.

Key Responsibilities:

• Analyse existing Power BI reports/paginated reports and SSRS reports to understand data sources and report structures.
• Collaborate with stakeholders to gather requirements for the migration process.
• Repoint all existing Power BI reports/paginated reports to the new Snowflake data source/parameterize the connection properties.
• Migrate SSRS reports to Power BI, ensuring all functionalities are preserved.
• Optimize Power BI reports for performance and usability.
• Implement Row level security/object level security wherever applicable.
• Configure the gateways/connections to support new data sources.
• Automate/accelerate the migration process using GEN AI.
• Develop and maintain documentation related to the migration process and new report functionalities.
• Utilize Python for data manipulation and transformation as needed during the migration process.
• Provide support and training to end-users on the new reporting solutions.

Job Summary:

The Global Deals Hub provides support to the firm’s small and medium sized deals – saving time, driving efficiency and ensuring client servers have access to a broad range of well received and accurate materials to leverage in their pursuit efforts. This role actively supports our pursuit innovation strategy and contributes directly to the products and services to make pursuit efforts more effective.

Essential Functions of the Job:

• Is responsible for executing pursuit excellence across their domain (Service Line, Region, Sector).
• Acts as a brand ambassador to ensure that pursuit self-help strategy meets the needs of pursuit teams they work with.
• Work with PRC Leadership to increase awareness and adoption of EY’s pursuit self-help products and services with domain teams and requestors.
• Shares knowledge, best practices, and lessons learned with colleagues, and support presentations and training on pursuit excellence.
• Actively contribute content and expertise to in-scope RFPs and proposals, ensuring high-quality responses including quality reviews of team members and applying leading practices and lessons learned.
• Assist with pursuit content processes (outreach, harvesting and curation) to ensure materials align with business priorities and can be used effectively by pursuit teams and SMR networks
• Contributes to and maintains EY’s curated global library of best practice pursuit content, PRC tools, and enablers, as well as providing high-touch pursuit support
• Support PRC leadership to build relationships with stakeholders, co-deliver practical solutions and actively promote the value and impact of the PRC
• Works with PRC leadership and others to deliver initiatives and on day-to-day delivery
• Ensure inputs to KPI's/metrics are updated and without error
• Identify and share opportunities for continuous improvement, including ways to innovate, optimize, and enhance EY’s pursuit self-help resources.

Supervision Responsibilities:

This role has no supervisory responsibilities and no direct reports.

Essential

• Act as brand ambassador, promoting the PRC in various forums
• Collaboration & Relationship Building: Ability to engage effectively with pursuit teams to understand needs and deliver practical support
• Content Management: Skilled in curating, maintaining, and updating pursuit content, tools, and enablers so they remain accurate, relevant, and easy to access
• Teamwork and collaboration: Works collaboratively, supports projects, supports colleagues and contributes to overall team success
• Foundational knowledge of AI; uses tools with guidance to build proficiency and confidence
• Execution and delivery: Work with leadership to help produce high-quality, brand-aligned pursuit materials (e.g., proposals, RFP responses, templates) with accuracy and attention to detail
• Problem solving & Analytical thinking: Identifies gaps or issues in pursuit support, suggests practical solutions
• Adaptability and continuous improvement: Adapts and readily adopts new tools/processes, seeks ways to improve efficiency and share lessons learned
• Project management execution skills, delivering projects, and working with virtual teams across geographies
• Communication & Presentation Skills: Communicates clearly in writing and verbally to support pursuit teams and contribute to deliverables

Desirable

• SharePoint skills
• Marketing communications, editorial/proof-reading skills
• Excellent project management and time management skills

Other Requirements:

• From time to time, internal and external obligations may require working after normal business hours.

Education:

• University/Bachelors’ degree, Masters Degree Preferred (MBA)

Experience:

• 2-5 years’ experience with significant recent experience in a sales/bid/pursuit/pre-sales capacity
• Experience working in a cross-border, multi-cultural environment
• Knowledge of the bid process, content management, basic SharePoint

Your key responsibilities

• Design branding materials, such as brochures, placemats, illustrations, layouts, infographics, on-screen presentations, proposals and social media collaterals
• Adhere to EY brand guidelines, meet and exceed defined expectations in terms of aesthetics, quality, turnaround time and efficiency
• Stay up to date with latest design trends, socialize the same to peers
• Prioritize deadlines and effectively manage multiple creative projects parallelly
• Communicate effectively with customers while understanding design briefs and sharing ideas
• Provide unique and innovative design solutions to customers and convince them to make the right design choices
• Be responsive to customers on calls and emails
• Be a part and contribute towards various organizational initiatives

Skills and attributes for success

• A user-centric mindset with creative, innovative, and analytical approach
• Flawless typography skills and keen sense of balance and intuition when it comes to layout
• Excellent communication (comprehension, verbal and written) and interpersonal skills with the ability to communicate and persuade
• Exceptional attention to detail
• Ability to interact effectively and positively in a fast-paced environment

To qualify for the role, you must have

• Bachelor’s degree or college diploma (preferably in Graphic Design or related discipline)*
• Proficiency in Microsoft PowerPoint, Word, Excel, Adobe Illustrator, Adobe Photoshop, Adobe InDesign and Adobe Document Cloud (Interactive Media)
• Strong visual design capability
• 1-4 years of relevant experience

Ideally, you’ll also have

• Preferable knowledge of Adobe After effects, Premier Pro and motion graphics skills

Technologies and Tools

• Microsoft PowerPoint, Word, Excel, Adobe Illustrator, Adobe Photoshop, Adobe InDesign and Adobe Document Cloud (Interactive Media)

What we look for

• Passion to tell stories through the power of visuals
• Creative problem-solving mindset with a flexible can-do attitude
• Self-starter with the ability to understand and translate verbal ideas into impactful, cohesive outputs
• Hands-on experience in developing brochures, newsletters, flyers, banners, business presentations, animated presentations, and various types of marketing collaterals
• Experience working with global clients
• Confidence, maturity, and ability to build strong client relationships
• A strong team player who is comfortable working collaboratively with others

What we offer

EY GDS is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to creative consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Job Description:

This role requires a proactive individual who can conduct comprehensive assessments, develop data quality policies, and implement effective solutions to enhance data integrity across various domains.

Responsibilities:

• Conduct current state assessments of client environments across all domains of data governance and data management.
• Perform initial data quality assessments using open-source tools and demonstrate proficiency with advanced data quality tools.
• Develop data quality rules, define data quality issues resolution, and create policies and processes to address these issues.
• Design and implement data quality issue resolution strategies, including defining Key Performance Indicators (KPIs) and experience in implementing data quality KPIs.
• Lead full-scale implementation and configuration of leading data quality tools, with a focus on Informatica Data Quality.
• Collaborate with cross-functional teams to ensure data quality standards are met and maintained.
• Prepare and deliver compelling presentations to stakeholders, showcasing findings and recommendations.
• Support business development initiatives and contribute to the delivery of projects globally.

Must have skills:

• Relevant experience in Informatica Data quality or similar tools.
• Strong understanding of data management, data quality, and governance principles.
• Proven experience in implementing data quality rules, business glossaries, data quality profiling, and publishing Data Quality results dashboards.
• Ability to articulate and propose technology solutions to meet business requirements.
• Ability to handle all required activities with minimal support.

Good To have:

• Good understanding of Data Management and Governance frameworks and leading practices such as DAMA, CMMI, or NDMO.
• Familiarity with related Data Governance and Management tools and technologies such as EDC, AXON, Microsoft Purview and Collibra.

Responsibilities:

• Design and develop AI and Generative AI based custom solutions for our service delivery teams
• Work with other team members to implement and deploy generative AI systems into production.
• Monitor and manage generative AI systems in production to ensure that they are meeting performance and reliability requirements.
• Develop and implement best practices for building, deploying, and managing generative AI systems.
• Stay up-to-date on the latest research and developments in generative AI and apply new knowledge to our work.
• Collaborate with other engineers, scientists, and product managers to develop and deliver innovative generative AI solutions.

Qualifications:

• Bachelors or master’s degree in computer science, Artificial Intelligence, or a related field.
• 2+ years of experience in generative AI.
• 3+ years of experience in AI based software development

Preferred Skills and Experience:

• Strong experience in designing, building, and deploying scalable machine learning models in cloud platforms such as Azure or GCP
• Experience with a variety of generative AI models and techniques.
• Experience with deep learning models such as GANs, diffusion models, and transformers.
• Experience with prompt engineering and machine learning optimization
• Experience with computer vision and natural language processing.
• Experience with reinforcement learning.
• Experience with distributed computing and scalable systems.
• Excellent communication and interpersonal skills.