Mena Employee Relations Coordinator - Senior Associate jobs at Ey in India, Kochi

Role TypeWeb Publishing Specialist

Your key responsibilities

• Create a webpage based on all information provided/ add proper components/modules - as specified in the word document received from stakeholder/editor
• Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites
• Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages
• Collaborate with stakeholders, designers and approvers to ensure content is published on time
• Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Office software
• Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of their marketing purpose
• Good with image selection with respective to the content
• Must have experience and be comfortable working closely with global teams
• Be professional, confident and enthusiastic; adapt to flexible work timings; demonstrate exceptional work ethics and customer focus
• Familiar with different content management systems
• Possess a basic understanding of HTML
• Demonstrate exceptional project coordination skills

Skills and attributes for success

• Experience working within a complex web environment with global and local branches
• Understands website best practices (image sizing, link placements, responsive design)
• Familiar working in content management and digital asset management systems, ideally Adobe Experience Manager
• Good with Photoshop and image manipulation
• An eye for presentation and attention to detail
• Possess a mindset to learn things and undertake add-on responsibilities

To qualify for the role, you must have

• Understanding of AEM tool and complete understanding of diagnosing, repairing, maintaining, and upgrading all pages while ensuring its optimal performance

Ideally, you’ll also have

• Understanding of HTML
• Experience with visual asset management

Technologies and Tools

• AEM tool
• Basic understanding of Sprinklr
• Brightcove

What we look for

• Bachelor’s or master’s degree
• Minimum 2 years of work experience in using AEM

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

Role Type-Social Media Content

The Supervising Associate — Social Media Content will help drive cohesive, inspiring and sustainable content strategies that elevate the social media presence and reputation of EY leaders. With your exceptional storytelling skills and strong understanding of the digital/social media landscape, you create compelling, engaging and on-brand content that reflects the unique and consistent voice and personality of the leaders. A creative problem solver, you are comfortable advising leaders in situations of ambiguous direction, multiple strategic goals and diverse points of view.

Your key responsibilities

• Drive the content strategy to build and amplify the social media presence of executive leaders
• Manage and maintain the content calendar for executive leadership group
• Create impactful content across multiple formats such as blogs, articles, posts, talk tracks, podcast scripts, video scripts, etc.
• Ensure that the content is of top-notch quality, consistent and aligned with EY’s purpose and editorial strategy
• Provide recommendations based on the performance of the social media profile and emerging narratives and trends
• Repurpose content to meet the needs of diverse audience and platforms
• Provide copywriting support for high-visibility EY programs and campaigns
• Collaborate with design teams to ensure that content and design complement each other
• Suggest improvements to the tone and structure of the content
• Ensure the content is compliant with EY legal and social media guidelines

Skills and attributes for success

This role requires exceptional writing skills; experience in creating well-researched business content that promotes the brand; and the ability to build strong, trusted relationships with stakeholders.

Key skills required to excel in this role:

• Adept in creating engaging, inspiring and persuasive B2B content
• Proven record in managing high-profile social accounts for leaders
• Deft in devising an engaging narrative technique to communicate impactful business stories as well as personal, motivational stories
• Good understanding of content strategy principles and processes
• Deft in writing, editing and has a way with words
• Experience across a range of digital, social and integrated media
• Strong conflict resolution, negotiation, influencing and persuasion abilities
• Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization

To qualify for the role, you must have

• Bachelor’s or master’s degree, preferably in English literature or mass communication
• Strong knowledge of content strategy and development and be well-versed with online reputation management skills within the modern digital landscape
• Up-to-date understanding of social platforms (Twitter, LinkedIn, Instagram, YouTube, Facebook, Pinterest etc.)
• Sharp knowledge of SEO principles
• At least 8-9 years of relevant experience

Ideally, you’ll also have

• Creative agency, advertising or Big Four experience
• Understanding of measurement and analytics of social media and website content

Technologies and tools

• Proficiency in Microsoft Word, Microsoft Excel, Adobe Acrobat/PDF-XChange
• Experience with social media management systems (e.g., Sprinklr, Hootsuite)

What we look for

• Passion to tell stories that inspire action and build engagement
• Excellent interpersonal and written communication skills
• Ability to understand and articulate complex business ideas in an engaging, audience-friendly style
• Hands-on experience creating content for ads, brochures, magazines, flyers, websites, videos, blogs and social media
• Growth mindset who loves to collaborate, ideate and deliver breakthrough work
• An intuitive understanding of behavioral and digital trends
• Experience working with global clients
• Creative problem-solving mindset with a flexible can-do attitude
• Strong organizational and project management skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As a Supervising Associate, you will collaborate with business, reporting, and other teams to understand business requirements and perform data analysis. Get involved and Lead in project transitions from different teams, do enhancements and modification post transition when needed. You will work in more than one project with back end data architects and systems engineers to construct data objects necessary for supporting business requirements. You will also apply specialized knowledge to support the organization’s vision and direction, serving as your team's subject matter expert. Additionally, you will:

Roles & Responsibilities

• Develop and implement custom Microsoft 365 solutions in Power Platform using Power Apps, Power Automate, Power Bi dashboards
• Develop and implement MS SharePoint based workflow & storage solutions
• Train and fine-tune the solutions for optimal performance
• Perform testing and debugging as well as assist with (UAT) User acceptance testing
• Identify and troubleshoot technical issues related to the MS solutions developed
• Propose solutions to fix loopholes and bugs identified
• Create user guides or documentation to guide users on the tools

Requirements

• Bachelor’s degree in computer science, Software Engineering, or related field
• Experience with Microsoft 365 products (Teams, SharePoint, Power Apps, Power Automate, Power BI, Dataverse, SQL).
• Proficiency in AI-assisted development practices as part of the solution development toolkit.
• A portfolio showcasing relevant projects
• Ability to understand business requirements and translate them into technical implementation and create technical documentation
• Familiarity with machine learning, artificial intelligence and natural language processing (NLP) concepts
• Knowledge of other programming languages/technology from Microsoft Tech Stack and/or Python
• Customer engagement skills to uncover the value of tech-enabled solutions.

Ideally, also have

• Microsoft Certifications relevant to the role.
• Experience with relational databases
• Experience with Chatbot (Power Virtual agent) or knowledge of Python
• Basic HTML
• Understanding of integration technologies, APIs, and protocols
• Experience developing/managing chatbot using virtual agent will be an asset

Your key responsibilities as a Tax Manager will be reviewing, managing, and coordinating tax compliance and provision work for clients. You will participate in the recommendation and implementation of tax strategies that are aligned with clients' business objectives, correspond with legal counsel and tax authorities on client issues, participate in reorganization planning, research compliance and planning issues, and review individual, corporate and trust tax returns. You'll also lead and team with talented and innovative professionals dedicated to client service.

Skills and attributes for success

• Execution of a variety of corporate, personal, trust and partnership assignments including planning, compliance, provisioning and controversy matters;
• Provide timely and high-quality services and work products that exceed client expectations;
• Coaching and mentoring more junior staff to execute assignments with accuracy and completeness;
• Enhance technical skills by remaining up-to-date on trends, new legislative developments and tax authority decisions, and apply them to complex situations relevant to the client;
• Identify opportunities for providing tax planning and other special services and contribute to thought leadership materials;
• Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.
• While proficiency in a language other than French is not a requirement for this role, some English communications with stakeholders outside of Quebec may be required from time to time.

To qualify for the role you must have

• An undergraduate degree in accounting or a related field and a minimum of 3 years of Canadian Corporate tax experience;
• An accounting designation CPA or other related experience or certification relevant to an area of specialization;
• Ideally have completed the CPA Canada Fundamental Tax Course or Master's degree in taxation;
• Excellent supervisory, analytical, and leadership ability;
• A commitment to learning in a tax technology environment;
• Strong project management and organizational skills;
• Ability to work with tight deadlines;
• Process oriented with excellent documentation skills;
• Excellent verbal and written communication skills;
• Maturity, proactive attitude, commitment, and a highly motivated and driven team player.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Strategizing for an ever-changing world

In terms of role, as an MBA Summer Intern you will have the opportunity to participate in Strategic Projects which will allow you to put into practice your management, critical thinking, and communication skills, having a high exposure to the client and to C-level positions.

This Intern position is aimed at experienced professionals who are in the first year of their MBA program. To apply it is strictly necessary to have a proficiency level of Spanish as well as a fluent level in English.

EY exists to shape the future with confidence. We help our clients, people and society create longterm value to generate value in the marketplace.

Your key responsibilities

• Employ tools and techniques used to understand and analyze how to collect, update, store and exchange data
• Define and employ data modelling and design standards, tools, best practices, and related development methodologies
• Design, review, and maintain data models
• Perform data analysis activities to capture data requirements and represent them in data models visualization
• Manage the life cycle of the data model from requirements to design to implementation to maintenance
• Work closely with data engineers to create optimal physical data models of datasets
• Identify areas where data can be used to improve business activities

Skills and attributes for success

• Experience: 3 to 8 years
• Data modelling (relevant knowledge): Minimum 3 years
• Experience in data modeling tools including but not limited to Erwin Data Modeler, ER Studio, Toad, etc.
• Strong knowledge in SQL
• Basic ETL skills to ensure implementation meets the documented specifications for ETL processes including data translation/mapping and transformation
• Good data warehouse knowledge
• Optional visualization skills
• Knowledge in data quality (DQ) and data profiling techniques and tools

To qualify for the role, you must have

• Be a computer science graduate or equivalent with 3 to 8 years of industry experience
• Have working experience in an Agile-based delivery methodology (preferable)
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Strong analytical skills and enjoy solving complex technical problems
• Proficiency in software development best practices
• Excellent debugging and optimization skills
• Experience in enterprise-grade solution implementations and converting business problems/challenges to technical solutions considering security, performance, scalability, etc.
• Excellent communicator (written and verbal, formal and informal)
• Participate in all aspects of the solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Client management skills