Gms-fdl-l2 Operations Specialist jobs at Ey in India, Bengaluru

-Consultant

JOB DESCRIPTION

Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers.

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 5 years professional experience in licensing industry with successful SAM Management / software
• licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Consultant
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creativethinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptionalperformance
• Strong presentation, communication, organization, multitasking, and timemanagement skills
• Strong networking abilities

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

SAM - Consultant

Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers.

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverables across assigned team members & ensuring
• 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 5 years professional experience in licensing industry with successful SAM Management / software
• licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Consultant
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptional performance
• Strong presentation, communication, organization, multitasking, and time management skills
• Strong networking abilities.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Global Managed Service – Identity and access Management – Staff

The Saviynt Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables.

Key Requirements / Responsibilities:

• Deploy Saviynt Identity Governance solution to meet customer requirements
• Experience in extending the SAVIYNT Object Model
• Experience in Lifecycle Events (JML processes)
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
• Knowledge of Web Services (REST/SOAP)
• Knowledge of Java/J2EE and SQL
• Provide Level 2 support for the system within agreed service levels
• Experience in designing and creating Attestation and Certification Campaigns
  • User Manager Campaigns
  • Service Account Campaigns
  • Entitlement Owner Campaign
  • Role Owner Campaign
  • Application Owner Campaign
  • Application Owner Metadata Campaign
  • Self-Attestation Campaign
  • Organization Owner Campaign
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Monitor IAM platform components & resource and provide IAM support to end users.
• Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in writing custom java code for at least one of the following - custom tasks, custom connectors, plugins, etc.
• Good to have an experience in working with different connectors like JDBC, Web-service connector, SCIM2.0 connector
• Strong communication skills, both verbal and written
• Must be able to thrive in a fast-paced, high-energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude

Qualifications:

Education:

• Bachelor's Degree required

Work Requirements:

• Willingness to travel as required
• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

JOB DESCRIPTION

licenses. The Associate Consultant will assist customers in understanding and controlling their software

licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution acrossthe project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverables across assigned team members & ensuring
• 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 1-5 years professional experience in licensing industry with successful SAM Management / software
• licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creativethinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptionalperformance
• Strong presentation, communication, organization, multitasking, and timemanagement skills
• Strong networking abilities.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

-Consultant

JOB DESCRIPTION

Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers.

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 5 years professional experience in licensing industry with successful SAM Management / software
• licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Consultant
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creativethinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptionalperformance
• Strong presentation, communication, organization, multitasking, and timemanagement skills
• Strong networking abilities

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

SAM - Consultant

Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers.

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverables across assigned team members & ensuring
• 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 5 years professional experience in licensing industry with successful SAM Management / software licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Consultant
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptional performance
• Strong presentation, communication, organization, multitasking, and time management skills
• Strong networking abilities.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Requisition Id : 1634901

Your key responsibilities

Technical Excellence

Skills and attributes

To qualify for the role you must have
Qualification

Graduation (computer science, Btech, etc)

Minimum 0-3 years relevant experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.