Insurance/claims Analyst jobs at Ey in Canada, Toronto

In the Assurance Digital and Innovation team, you will be joined by a team of multidisciplinary professionals in versatile roles, which includes data analytics, programming, automation, and data visualization. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Your Key Responsibilities

• Work within our Assurance Digital and Innovation team to design and develop complex Power BI reports, following industry standards
• Export, transform, validate, and output large and complex data sets for use in reports
• Collaborating with EY teams and clients to understand the relevant business problems and data needs to develop reports
• Ensure all solutions comply with the highest levels of security, privacy and data governance requirements
• Work on and manage mid-size projects, and ensure smooth service delivery on assigned products and engagements
• Maintain and develop positive, productive, and professional relationships with clients and stakeholders

Skills and attributes for success

• 3+ years of professional experience with dashboards and data visualization using Microsoft Power BI, including data model design. Deep understanding of writing SQL, and DAX functions
• Strong understanding of BI best practices, analysis, visualization, and latest BI trends
• Solid working knowledge of report and dashboard design and development tools and techniques
• Curiosity to learn the business methodology, data model and user personas.
• Experience following DevOps best practices, such as unit testing, branching, builds, deployment, regression testing, etc.
• The ability to provide excellent client service and manage and build strong relationships both internally and externally, coupled with a strong interest in further developing and integrating operations with technology skills

To qualify for the role you must have:

• An undergraduate degree in computer science, computer engineering, business or accounting, or another related field
• A minimum of three years’ work experience, with preference for experience at a Big 4, or top tier consulting firm with data analytics services, or a similar transformation change role
• A basic understanding of financial or accounting terminology
• Strong interest in BI design, data analytics, data transformation
• Strong project management and organizational skills with an ability to multitask
• Excellent communication skills with an ability to explain technical terms to a non-technical audience
• A critical and logical thinker who is able to work both independently and in a team environment
• Process driven individual with a strong attention to detail

This is an area that has seen substantial investment, focused on technology, knowledge and development for assurance professionals. You’ll see that reflected in your career, with plenty of opportunities to take on new responsibilities. That could mean developing a deep professional knowledge base in one area, or diversifying to audit in other markets such as wealth and asset management, banking, private equity and capital markets.

Your key responsibilities

Everything you’ll do will come back to providing exceptional audit activities for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

• Leading fieldwork, managing performance and keeping engagement leaders updated on audit engagements
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills
• Engaging clients and providing authoritative advice and professionalism throughout transactions
• Constantly developing your understanding of current market trends and processes and sharing your knowledge to develop junior colleagues
• Understanding our clients’ unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible

To qualify for the role you must have

• A bachelor’s degree in an accounting, finance or business discipline, supported by 5 to 8 years’ work experience as an auditor in a public accounting firm
• US CPA licensure in your work state
• Experience leading the planning, execution and reporting on audits in the Banking & Capital Markets sector
• Experience leading the planning, execution and reporting on audits of financial statements applying US GAAP
• Proven project management skills
• Excellent communication and negotiation skills and a collaborative approach to management
• The flexibility to constantly learn and adapt in a fast-paced environment
• The ability and willingness to travel and work in excess of standard hours when necessary
• Access to reliable transportation to/from the EY office and client sites. A driver’s license is strongly recommended as ride share and public transportation options may not be available in all locations

Ideally, you’ll also have

• Knowledge of current market issues in the Banking & Capital Markets sector in the US

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

• Strategic Advisory Services
  
  • We help clients to achieve their potential from development to disposition of assets and all steps in between, including oversight, governance, highest and best use and portfolio rationalization.
• Valuation Advisory Services
  
  • Our team has been involved with some of the largest and most challenging real estate valuations for the purposes of disposition, purchase price allocation of multi-billion dollar transactions, shareholder disputes, butterfly transactions, litigation and restructuring.
• Transaction Advisory Services
  
  • We provide an integrated service offering that supports the client through every step of the transaction process from strategy development through to transaction execution and closing.

Your key responsibilities:

As an Analyst or Associate (Manager) in our Strategy and Transactions (SaT) Real Estate practice, you will execute on high-impact commercial real estate investment and transaction mandates. You will collaborate with a dynamic national team to deliver strategic insights and drive value for our clients across Canada.

• Work on a variety of real estate engagements with a strong focus on investment analysis, transaction advisory, and capital markets.
• Conduct valuation of commercial real estate assets and portfolios to support investment decisions, due diligence, and transaction structuring.
• Build, review, and maintain complex financial models to assess investment returns, deal feasibility, and capital deployment strategies.
• Advise on real estate investment strategies for both public and private sector clients, including portfolio optimization and asset repositioning.
• Analyze market trends, comparable transactions, and economic indicators to support investment underwriting and deal execution.
• Source, compile, and interpret financial and industry data from databases, public filings, and proprietary sources to support investment theses and transaction rationale.
• Support buy-side and sell-side real estate due diligence, including financial, operational, and market assessments.
• Monitor and interpret Canadian commercial real estate market trends to identify investment opportunities and risks.
• Prepare client-ready presentations and investment memoranda for internal and external stakeholders.
• Contribute to business development efforts, including proposal writing, pitch preparation, and relationship management.

We are interested in candidates who have:

• Analyst: 2+ years of experience in commercial real estate, preferably with a focus on investment, capital markets, or transaction advisory.
• Associate/Manager: 5+ years of experience in commercial real estate, preferably with a focus on investment, capital markets, or transaction advisory.
• Undergraduate degree in finance, real estate, economics, or a related field.
• Progress toward or interest in obtaining an AACI, CFA, and/or CBV designation is an asset.
• Registration as a Real Estate Broker or Sales Representative is a plus
• Strong understanding of commercial real estate fundamentals, valuation methodologies, and investment drivers.
• Proven experience in financial modeling, investment analysis, and transaction support.
• Excellent project management skills and ability to manage multiple engagements under tight deadlines.
• Proficiency in Excel, PowerPoint, and financial databases.
• Collaborative mindset and ability to thrive in a team-oriented environment.
• Interest in working with a diverse client base across public and private sectors.

Skills and attributes for success

You are:

• Seeking a dynamic role with a mix of strategy, policy, commercial and financial advisory
• An analytical and creative thinker, who is self-motivated and intellectually curious
• Enthusiastic, personable, and collaborative with a strong work ethic
• Highly motivated to contribute to projects that shape critical national infrastructure with lasting societal impact
• Comfortable with ambiguity and flexibility in navigating and solving new problems and addressing diverse stakeholder needs
• Self-motivated and trusted to manage and deliver multiple assignments, with strong organizational and team coordination skills
• Able to competently undertake thoughtful quantitative and qualitative analysis, with a strong appetite to grow analytical and complex financial modelling capabilities
• Able to research and synthesize insights from financial, commercial, public policy, academic and industry sources for use in competitive analysis, industry analysis, financial
• and non-financial scenario analysis to inform decisions across the infrastructure lifecycle
• Able to prepare clearly written, high quality drafts of reports and presentations tailored for audience
• Interested in contributing to business development and supporting our “go-to-market” strategy

To qualify for the role, you must have

• Undergraduate degree in business, commerce, law, economics or engineering
• 2+ years of work experience in infrastructure related fields or relevant experience in commercial, financial, economic, strategic, and/or infrastructure policy analysis
• Strong analytical skills and attention to detail in producing high quality deliverables
• Strong interpersonal and presentation skills, adaptable to a range of audiences
• Demonstrated interest in supporting the development and delivery of critical infrastructure projects

Some or all of the following are considered desirable, but not mandatory:

• An MBA/Master’s degree/CFA/CBV
• Working knowledge of the infrastructure delivery lifecycle, with relevant experience in one or more of strategy and business case development, commissioning and
• procurement, transactions, asset management and disputes.
• Working knowledge of project option development and analysis in early planning stages to support government decision-making in strategic infrastructure investment
• Working knowledge of accounting concepts and principles (CPA not required)
• Working knowledge of debt financing and capital markets and/or project financing markets
• Working knowledge of capital project procurement models (DBB, DB, CMAR, IPD, PDB, P3, Alliance, etc.)

In the Assurance Digital and Innovation team, you will be joined by a team of multidisciplinary professionals in versatile roles, which includes data analytics, programming, automation, and data visualization. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Your Key Responsibilities

• Work within our Assurance Digital and Innovation team to design and develop complex Power BI reports, following industry standards
• Export, transform, validate, and output large and complex data sets for use in reports
• Collaborating with EY teams and clients to understand the relevant business problems and data needs to develop reports
• Ensure all solutions comply with the highest levels of security, privacy and data governance requirements
• Work on and manage large-size projects, and ensure smooth service delivery on assigned products and engagements
• Maintain and develop positive, productive, and professional relationships with clients and stakeholders

Skills and attributes for success

• 5+ years of professional experience with dashboards and data visualization using Microsoft Power BI, including data model design. Deep understanding of writing SQL, and DAX functions
• Strong understanding of BI best practices, analysis, visualization, and latest BI trends
• Solid working knowledge of report and dashboard design and development tools and techniques
• Curiosity to learn the business methodology, data model and user personas.
• Experience following DevOps best practices, such as unit testing, branching, builds, deployment, regression testing, etc.
• The ability to provide excellent client service and manage and build strong relationships both internally and externally, coupled with a strong interest in further developing and integrating operations with technology skills

To qualify for the role you must have:

• An undergraduate degree in computer science, computer engineering, business or accounting, or another related field
• A minimum of five years’ work experience, with preference for experience at a Big 4, or top tier consulting firm with data analytics services, or a similar transformation change role
• A basic understanding of financial or accounting terminology
• Strong interest in BI design, data analytics, data transformation
• Strong project management and organizational skills with an ability to multitask
• Excellent communication skills with an ability to explain technical terms to a non-technical audience
• A critical and logical thinker who is able to work both independently and in a team environment
• Process driven individual with a strong attention to detail

Claims Administration

• Routinely expected to gather and review detailed legal and factual information on professional liability claims against member firms; make recommendations to directors/partners on risk and exposure rating, required reserves, and reservation of rights and coverage issues; and to raise any additional questions which will assist in assessing claims. These decisions affect which reinsurers are notified of the claims, the path claims will follow, and the content of reports to the committees and reinsurers. This role requires excellent reading and writing skills, sound judgment, and the ability to understand and explain complex factual and legal material.
• Responsible for managing the claims reporting processes, including the creation of regular reports to the insurers’ claims committee and reinsurers using the insurance team’s claims management database system; for drafting narrative claims reports that are used to aid senior leadership in evaluating claims risk and costs, including narrative summaries of developments in all open claims files, summaries of settlements, judgments, or other decisions reached in cases during the reporting period; coverage issues raised and addressed by the team in a reporting period; and creating various statistical summary reports as requested by the LPG or insurance team leadership.
• Responsible for the insurance notification process, including: receiving all insurance notifications (through multiple email boxes) from member firms; entering all notifications into the claims management system (which requires interpretation of information received from individuals for whom English is not their first language and following up with questions where notifications are incomplete or unclear); reconciling notifications received; and carrying out the annual “sweep” process through which all member firms are contacted and requested to provide specific insurance notification confirmations, which the claims analyst processes, tracks, and follows up on.
• Responsible, on a bi-annual basis, for the creation and distribution of (at present) over 400 individualized narrative reports which summarize, at particular a point in time, the status of all reported claims. The report is prepared for the use of the captive insurer’s Claims Committee and EY’s reinsurers.
• Responsible for preparing separate reports to fronting insurers three times a year of all open claims matters.
• Responsible for the bi-annual independence process, which involves generating reports detailing the names of all parties that have commenced, and in some cases threatened, litigation against any global EY member firms; reviewing and revising the generated reports as necessary; providing the list to global independence and legal teams for inclusion in the conflicts checking process; and responding to inquiries from these teams concerning names included on the list.

Insurance Documentation

• The Associate is part of the team responsible for creating insurance policy documents that are issued to member firms worldwide and ensuring the proper implementation of coverage.
• Drafts policy documents, identifies potential issues arising from the insurance renewal for Legal Counsel, and reviews policies issued by insurers, all in accordance with local legal requirements.
• Manages the translation process, which includes coordinating, ordering, reviewing translation of the insurance documentation into multiple languages, and updating limits/deductibles/premiums in the translated documents (with support from external translators as required).
• Tracks the issuance of policies, as well as the tracking of any problems identified in the issued policy wording and assists in the resolution of these issues.
• Provides support in managing requests for certificates of insurance, including reviewing requests from EY member firms, communicating with local insurers and/or insurance brokers, as well as filing and tracking the issuance of the certificates.

Database Operations/Administration

• The Associate is a primary source of data input into the team’s claims management database system, which captures facts and financial transactions relating to claims matters. As such, they are required to have an excellent working knowledge of the system, to identify any processing or other issues with the system.
• Responsible for assisting other team members with database issues; creating insurance policy structures and records within the system; creating customized reports on claims and insurance policy data using system data. Attention to detail and a thorough understanding of the insurance programs is critical to ensuring that the policy structures and records created in the system are correct, since those structures drive all policy creation, as well as financial and claims reporting.

To qualify for the role, you must have

• Law Clerk diploma or university degree
• At least 4 years of experience working with professional liability or commercial litigation
• Ability to understand complex situations and subjects sufficient to enable their swift management
• Attention to detail and ability to produce high quality and succinct documents
• Excellent writing skills
• Deep technology skills, including the ability to fully leverage and utilize MS Office and SharePoint
• Experience assisting team members with technology challenges

Ideally, you’ll also have

• Excellent Excel skills
• Experience dealing with senior members of the business internally as well as managing relationships with external stakeholders

We are looking for accomplished, creative individuals who bring rigor, passion and practicality to our growing team across four areas of focus:

• Transformation Strategy: Helping client organizations conceive of and drive meaningful transformation across the enterprise, leading with industry expertise and the full breadth of EY capabilities
• Business Design: Evolving client engagement across all aspects of next generation marketing, sales and service
• Experience Design: Assisting our clients in reimagining, designing and deploying valuable human experiences
• Transformation Execution: Leading large, complex, programs that require specialized discipline and expertise

We currently are seeking Seniors & Managers with P&C experience in our Insurance Business Consulting Practice. Our team is focused on helping clients improve business performance and operational efficiency while managing risk. Our teams help clients by delivering assessment, transformation, and process efficiency solutions across the Property and Casualty (P&C) industry in both personal and commercial lines. We deliver value across the full spectrum of the business including strategic direction, customer and advisor engagement, operations, technology enablement, people and organization change, and program management and execution. Candidates for the role should have the following years experience in each rank:

• Senior: at least 4 years of relevant P&C insurance industry experience
• Manager: at least 8 years of consulting and relevant P&C insurance industry experience

Your key responsibilities

• As an experienced Senior or Manager, an important part of your role will be to actively establish, maintain and strengthen internal and external relationships.
• Lead large-scale client engagements or components thereof. Consistently delivering quality client services. Driving high-quality work products within expected timeframes and on budget. You'll monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business.
• Demonstrate a thorough understanding of complex strategy concepts.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with clients. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people (Manager). Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in consulting services capabilities andindustry knowledge.
• Support the generation of new business opportunities. Develop long-term client relationships and networks. Develop relationships with other EY team members across all practices to serve client needs.

Skills & Attributes for Success

• Strong interpersonal, communication, and presentation skills
• Strong analytical mindset in terms of taking abstract questions and issues and structuring them into manageable, specific work streams
• Demonstrated consistency in values, principles, and work ethic

To qualify for the role you must have

• A bachelor's degree in a relevant field
• Experience in Underwriting or Claims in either Personal or Commercial lines
• For a Senior a minimum of 4 years’ experience working in the P&C industry in an Underwriting or Claims role
• For a Manager a minimum of 8 years’ experience working in the P&C industry or with a professional services firm working within the Insurance sector

What we offer

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you