Practice Leader Observability jobs at Elastic

As the Principal Product Manager for OpenTelemetry Instrumentation, you will lead the most fundamental part of our customer's journey: the first mile. You will be responsible for crafting a world-class developer experience for instrumenting applications, services, and infrastructure using OpenTelemetry. Your role is to make data collection so seamless that it feels like magic, enabling our customers to unlock the full power of our observability platform.

• Own the Vision & Strategy: Define and evangelize the product vision, strategy, and roadmap for our entire OpenTelemetry instrumentation experience, ensuring it aligns with our broader observability goals and the evolving OTel landscape.
• Champion the Developer: Live in the shoes of our users. Engage deeply with developers, SREs, and platform engineers through interviews, community channels, and analytics to understand their struggles and build solutions they love.
• Lead in the Open: Be an active and influential member of the OpenTelemetry community. Participate in SIGs (Special Interest Groups), contribute to specifications, and build relationships to ensure our platform is the best place to send OTel data.
• Drive Execution: Work hand-in-hand with our brilliant engineering, design, and developer relations teams to translate user needs into clear requirements, scope compelling features, and drive them from inception to a successful launch.
• Define Success: Establish and analyze Key Performance Indicators focused on instrumentation adoption, time-to-value, ease-of-use, and data quality to ensure your product is delivering real impact.
• Enable the Ecosystem: Collaborate with marketing, sales, and solution architects to craft differentiated messaging and technical content that clearly articulates the value of using OpenTelemetry with our platform.
• Be the Expert: Serve as the internal and external spokesperson for our OpenTelemetry Instrumentation strategy, presenting at conferences, webinars, and customer meetings.

• An OTel Enthusiast: You are passionate about OpenTelemetry and a true believer in open standards. You don't just know what OTel is; you've used it, you understand its components (APIs, SDKs, Collector, OTLP), and you have strong opinions about its future.
• A Technical Product Leader: You have 3+ years of product management experience, ideally with a highly technical, API-driven, or developer-focused product. You are comfortable diving deep into architecture diagrams and code samples with engineers.
• A Former Practitioner (or have the approach): You have hands-on experience in the observability world. Maybe you were an SRE, a DevOps Engineer, a Software Developer, or a Solutions Architect who spent years instrumenting and monitoring complex, distributed systems.
• Customer-Obsessed: You think in terms of user journeys and experiences, not just features. You have a consistent track record of turning customer insights into a successful product roadmap.
• An Outstanding Communicator: You can effortlessly shift from a high-level strategic discussion with executives to a deeply technical debate with engineers. Your written communication is clear, concise, and compelling.
• A Community-Minded Collaborator: You thrive with working with cross-functional teams and understand the nuances of contributing to and working with open-source communities.

• You have experience contributing directly to an open-source project (especially OpenTelemetry) or have deep familiarity with the Elastic Stack, Datadog, or other major observability vendors.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$159,800—$252,800 USD

$191,900—$303,500 USD

In this role, you'll become the evangelist for Elastic Observability's technical capabilities. You'll set up the infrastructure for product demos, build hands-on workshops, create compelling videos, write insightful blogs, and share your expertise through webinars, ElasticON presentations, and industry conferences. Your work will directly influence how we engage with our community and prospects.

• Maintain and improve demo environments to effectively showcase compelling use cases as new product features are released.
• Develop impactful demos and demo scripts that showcase use cases and workflows that empower the field to deliver differentiated demos and successful POCs.
• Streamline automation and processes to ensure demo maintenance is efficient, reliable, and scalable.
• Provide timely training and update content to enable the field team with the latest product capabilities.
• Develop technical pitch presentations to enable and activate solution architects and other technical resource
• Author technical blogs that highlight Elastic’s technology and platform, driving thought leadership and engagement.
• Deliver technical enablement sessions, including demo recordings and webinars, to educate and encourage.
• Influence the product roadmap by providing market and customer insights that shape priorities.
• Measure and track demo usage and adoption to continuously improve efficiency and impact.
• Represent Elastic at industry events, showcasing our products and engaging with the community.
• Assist in technical benchmarking for competitive intelligence content and evaluation

• Extensive experience in observability, developer tools, or cloud-related domains, with a strong ability to engage technical audiences such as SOC analyst, Threat analyst, Security engineer, Security architect
• Shown ability to build compelling content across various formats, including blog posts, presentations, and videos, that resonates with both technical and non-technical audiences.
• Broad software development expertise, particularly in Python, Go, and shell scripting, with a focus on automating demo environments and workflows.
• Hands-on experience with technologies like Kubernetes, Docker, and Terraform, enabling you to craft and deliver robust demos and proof of concepts.
• Strong familiarity with deploying and operating workloads in cloud environments, specifically within AWS, Google Cloud, or Azure.
• Excellent communication skills, with the ability to clearly explain sophisticated technical concepts to non-experts through blogs, videos, customer discussions, and webinars.
• Comfortable growing in a multi-functional role, collaborating successfully with a highly distributed and diverse team.

• Practitioner-level knowledge and experience in the observability or monitoring domain.
• Previous experience as a Technical Marketing Engineer or Pre-Sales Engineer, particularly with cloud technologies.
• Hands-on experience implementing one or more of Elastic’s solutions in real-world customer environments.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$135,700—$214,700 USD

$163,100—$258,100 USD

The Partner Solutions Architect is a high-priority role that will have a sizeable, immediate impact on Elastic and our entire partner ecosystem. In this role, you will be responsible for the technical management, activation and enablement of our partner relationship in EMEA.

This is a PreSales role that carries a sales target so candidates should have previous PreSales experience within the software sector. You will be required to travel approximately 30% of the time.

• Acting as a strategic technical leader in the field: You are a self-starter. You lead the lifecycle of agreements from business case, planning and governance, technical architecture, solution build, business modeling, and ensure the business case is delivered to the end customer through partners.
• Translating technical capabilities into business benefits: You are instrumental in showing how Elastic’s offerings can be tailored to address the specific needs of the partner’s customer base, thereby making the solutions more relatable and easier to sell. Support partners in developing proactive proposals in key accounts for growing Elastic Cloud with partners.
• Architecting custom solutions: By co-creating tailored solutions that integrate Elastic’s technology within the partner’s offerings or customer environments, Partner Solution Architects ensure that partners are not just enabled but are fully equipped to solve unique customer challenges, which in turn, stimulates active selling.
• Co-Leading design wins: You work collaboratively on design wins, meaning you assist in developing the technical blueprint for industry-specific solutions that partners can use in their go-to-market strategies, effectively boosting activation.
• Driving technical advocacy and earning trust: You foster a deeper technical rapport with the partner, aiding their ability to comprehend and advocate for Elastic solutions, which is a key component for partner activation. Build trusted relationships with senior technical individuals.
• Supporting co-marketing efforts: You provide the technical backbone to marketing campaigns, ensuring that the partner’s messaging accurately reflects the capabilities and benefits of Elastic’s offerings, which is important for an effective activation campaign.
• Authoring customer-facing publications: You stay on top of market trends around cloud and industry best practices, building deep relationships with technical leaders inside and outside of the company, contributing to publications, white papers, blogs, and sales collateral.
• Build community to drive growth: Develop a focused and structured network of Solutions Architects who can pinpoint opportunities based on the synergies between Elastic and partners.

• 8+ years experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
• 5+ years of experience working with multinational customers in support of technology sales.
• An understanding of AI and semantic search and vector technologies, with a focus on RAG, vector search, and NLP.
• Professional experience architecting/operating solutions built on AWS, Google Cloud or MSFT Azure.
• Excellent communication and presentation skills, able to engage both technical and non-technical audiences. We think of it like this, “You may be speaking to a developer in the morning, an architect in the afternoon and an executive buyer in the evening.”
• Adept at getting things done in an environment with ambiguity but also lots of opportunity.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, solve a problem, or outpace competitors.
• Ability to inspire teams to work on not just what’s urgent, but what’s most relevant.
• Ability to travel to all countries in the Middle Eastern region.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Leadership Qualities:

• PASSION: Passionate about Customer Success
• BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
• URGENCY: Ability to move fast and drive business value and results
• TEAM PLAYER: A team player that everyone enjoys working with and has a generous heart
• TRUST: Trust the company’s core values
• ADAPTABLE: Excels in high levels of uncertainty and change

• Complete Elastic training and internalize Elastic’s outcome-based services sales and delivery methodology.
• Lead and grow the team of consultants for a specific technology practice/Region - responsible for managing, assisting, and mentoring consultants to meet their goals, performance, development, and other related needs
• Coach, motivate, and train Elastic Professional Services team members and consultants to improve their knowledge, delivery quality, and efficiency by establishing strategic practice plans and operational practices (e.g., people, skill sets, processes, policies, and coaching) for existing and new services team members
• Responsible for team enablement and annual skills assessment and development
• Participate in resource planning and consistently evaluate the resource needs of the practice to align with the organization’s strategic goals.
• Be an essential part of developing a strategy to grow the team through hiring and mentoring in anticipation of approaching delivery capacity or limited required skill sets.
• Contribute to enhancing our delivery methodology, services practice, and industry Point of Views
• Define standardization and compliance to global delivery practices
• Partner with other Elastic Services leaders to ensure effective management, identification, and scheduling resource assignments and staffing levels for reporting consultants
• Effectively partner with cross-functional leaders across Elastic to drive and contribute to key strategic Initiatives.

• 8+ years of consulting practice leadership experience including people management, practice strategy, and administrative experience
• 4+ years of consulting experience
• Experience with managing large teams and giving and receiving constructive feedback
• Demonstrated the ability with establishing and leading high growth practices
• Highly collaborative and excels in a complex, matrixed environment
• Professional Services Automation (PSA) experience
• Bachelor’s degree in information technology or computer science or equivalent experience
• MBA is a plus
• Team player with strong interpersonal skills
• Ability to thrive in a fast-paced, unpredictable environment

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$199,700—$315,900 USD

$239,800—$379,300 USD

• Maintain and evolve the current Beats platform, Elastic Agent, and Fleet Server, all written in Go.
• Design and build features for macOS, Windows, and Linux.
• Work with our support team to help customers.
• Engage with our community, understand their needs, and help them use our products.
• Collaborate with other engineering teams to ship enterprise-ready software.

• Production experience using Go for systems development.
• System-level knowledge of either Linux, Windows, and/or macOS.
• Experience participating in technical conversations.
• Operational experience with monitoring systems.
• Excellent verbal and written communication, strong problem solving, and ability to debug and fix sophisticated issues.
• Ability to work in a distributed team throughout the world.
• Bonus: Hands-on experience with Docker and Kubernetes.
• Bonus: Experience collecting data on the edge and shipping to a central place.
• Bonus: Production experience with cross-platform development and packaging.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$110,900—$175,500 USD

$133,200—$210,700 USD

Leadership Qualities:

• PASSION: Passionate about Customer Success
• BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
• URGENCY: Ability to move fast and drive business value and results
• TEAM PLAYER: A team player that everyone enjoys working with and has a generous heart
• TRUST: Trust the company’s core values
• ADAPTABLE: Excels in high levels of uncertainty and change

• Complete Elastic training and internalize Elastic’s outcome-based services sales and delivery methodology.
• Lead and grow the team of consultants for a specific technology practice/Region - responsible for managing, assisting, and mentoring consultants to meet their goals, performance, development, and other related needs
• Coach, motivate, and train Elastic Professional Services team members and consultants to improve their knowledge, delivery quality, and efficiency by establishing strategic practice plans and operational practices (e.g., people, skill sets, processes, policies, and coaching) for existing and new services team members
• Responsible for team enablement and annual skills assessment and development
• Participate in resource planning and consistently evaluate the resource needs of the practice to align with the organization’s strategic goals.
• Be an essential part of developing a strategy to grow the team through hiring and mentoring in anticipation of approaching delivery capacity or limited required skill sets.
• Contribute to enhancing our delivery methodology, services practice, and industry Point of Views
• Define standardization and compliance to global delivery practices
• Partner with other Elastic Services leaders to ensure effective management, identification, and scheduling resource assignments and staffing levels for reporting consultants
• Effectively partner with cross-functional leaders across Elastic to drive and contribute to key strategic Initiatives.

• 8+ years of consulting practice leadership experience including people management, practice strategy, and administrative experience
• 4+ years of consulting experience
• Experience with managing large teams and giving and receiving constructive feedback
• Demonstrated the ability with establishing and leading high growth practices
• Highly collaborative and excels in a complex, matrixed environment
• Professional Services Automation (PSA) experience
• Bachelor’s degree in information technology or computer science or equivalent experience
• MBA is a plus
• Team player with strong interpersonal skills
• Ability to thrive in a fast-paced, unpredictable environment

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$199,700—$315,900 USD

$239,800—$379,300 USD