Jobs at Elastic in Japan, Tokyo

• Effectively manage the day to day operations of workplace services including meeting room management, pantry & office supplies, employee lunch programs, vendor management, employee health and safety standards, compliance and procedures.
• Develop positive relationships with key-stakeholders and colleagues across APJ region to coordinate and deliver virtual or in-person events and activities in partnership with local teams and the Elastic Cares, Talent Brand and DEI teams.
• Be a champion for crafting a great Elastic Experience for our employees through onboarding and offboarding our Elasticians based in the Tokyo office.
• Collaborate closely with the building management for maintenance works including fire hose reel, fire extinguishers, fire alarm, HVAC etc.
• Manage and coordinate ad hoc projects like Service Now updates, office move, branding as needed.
• Source and handle relationship with local vendors for events or other requirements.
• Record maintenance and asset management.
• Handle Audits and ensuring all are compliances are met.
• Processing all invoices and ensure to follow up till payments are made.
• Liaison with STPI, Police, Customs, Fire force and other local government authorities like Municipal Corporation, State government secretariat, state owned and power providers etc.
• Partner with other functions, Internal Events and within the Workplaces team to deliver "Elastic experience" in ways that bring together the people experience elements between space / design, events, wellbeing and workplace services.
• Learn and understand about our flexible workplace services to support and champion high-growth productive environments that benefit all employees.
• Maintain an active awareness and understanding of workplace experience trends and innovations that will be key to keeping our employee experience - virtual and in-office - fresh and relevant.
• Remotely support South Korea team.

• 2+ years dynamic customer service and hospitality experience in a workplace / facilities management industry (with IT and ITES industries).
• Ability to build effective work relationships at all levels.
• Excellent written / verbal communication skills, both in English and Japanese.
• Strong problem solving, planning and troubleshooting and analytical skills.
• Effective listener and communicator, able to influence actions and outcomes.
• Proficiency with MS Word, Excel, PowerPoint, and GSuite required; Concur and ServiceNow a plus.
• Excellent follow-up and follow through with ability to stay on top of and anticipate competing and changing priorities.
• Excellent Listening and social skills and ability to communicate with discretion, diplomacy and tact.
• Positive demeanour, open-minded and empathic personality to support employee needs.
• A sense of humour and willingness to 'roll with the punches!'

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

You will develop and foster a wide range of technical, analytical, and sales skills that will lay the foundation for your future. Our goal is to set you up for success as an SDR while providing opportunities for you to grow and advance your career at Elastic.

As an SDR organization we spend most of our time working to help Elastic users make the most of our offerings. Your responsibilities will include:

• Collaborate with sales, marketing and our partner team to develop new strategies to build our sales pipeline and grow our business
• Balance the reactive work of responding to interested users with a creative and proactive approach to identify new opportunities
• Use Salesforce, Marketo, LinkedIn, and other prospecting tools to research accounts, identify key contacts and craft targeted messaging
• Learn our technology and optimally communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help

There isn’t a cookie-cutter mold for who we hire, but there are some common qualities each member of our hard-working team possesses:

• 1-2 years of sales experience
• Open to feedback, genuinely curious and constantly looking for ways to learn and improve
• Genuine love of technology, with the ability to learn and communicate complex technical concepts. Don’t worry, we’ll give you a lot of resources!
• Not afraid to pick up the phone - this is the path to success!
• Hitting your monthly targets by being results oriented and focused on achieving, through self-discipline, creativity and passion
• Wanting to be a part of something bigger than yourself
• Ability to converse well in both English and Japanese

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

• Build a marketing plan to increase awareness, drive user engagement, generate leads and opportunities and accelerate the pipeline for Japan
• Collaborate with local sales, technical, and product resources on campaigns, including specific account-based marketing programs for key accounts
• Report out on a regular basis to the local sales team and the supporting marketing team on campaign performance and conversion
• Effectively manage budgets and track performance of activities to evaluate the attribution and ROI of programs
• Understand Elastic’s products and use cases, regional customer stories and the regional market and competitor trends
• Work with partner marketing and business development on channel programs
• Use Marketo, Salesforce, Google Analytics, Splash and other sales and marketing tools effectively

• 10 years of experience in marketing with focus on field marketing roles
• Fluent in Japanese and English
• Experience working in the B2B Enterprise tech/software space, preferably in open source, big data, analytics, and security
• Ability to drive demand generation campaigns based on regional strategies and leveraging emails, virtual and online programs, and social media
• Familiarity with CRM systems preferably SFDC & Marketo
• Strong attention to details and logistics capability to run great programs
• Excellent organisational and project management skills, an ability to collaborate with cross-functional virtual teams to deliver programs, manage multiple projects simultaneously, work on tight deadlines and keep all programs on schedule and on budget, including working with third party vendors and contractors
• Comfort with marketing metrics to derive actionable insights and environments

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

• Driving awareness and demand for Elastic solutions within a specified set of accounts by developing and executing a territory strategy/partner plan to expand and nurture these accounts.
• Acting as a champion for our cutting-edge technologies including GenAI, Vector Search, Security, and Observability.
• Identifying and capitalizing on opportunities within existing accounts through your original strategies, incoming leads, personal efforts, contacts, and partnerships with regional players.
• Identifying and qualifying new opportunities across white space account by leveraging your creativity, inbound lead flows, personal prospecting efforts, contacts, existing accounts, and partnerships.
• Crafting and implementing a strategic prospecting strategy for daily execution to gain introductions, solve business challenges, and effectively position Elastic's technology.
• Collaborating cross-functionally with our sales development, marketing, partner, product and customer service teams to yield unparalleled results.
• Engaging with customers to uncover new business opportunities, steering them through the sales process and finalizing complex deals.
• Crafting a solid business plan utilizing tools such as Salesforce, Clari, Outreach.

• 3+ years’ sales experience within the software industry.
• Proven and also consistent track record of excelling in sales of SaaS subscriptions and deploying a sales approach that has led to the successful growth and management of both existing and new customers as well as new use cases.
• Reliable forecasting abilities, with a consistent track record of success in weekly, monthly, and quarterly projections.
• A passion for initiating and cultivating customer relationships, along with the ability to work harmoniously within a diverse team to attain extraordinary outcomes.
• Technological proficiency, strong business insight, and supreme communication skills including written, oral, negotiation and presentation abilities
• We are looking for fluent Japanese and English
• Currently living in Tokyo or Kanto metro area

• Experience working within an Open Source model

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Elastic, the Search Analytics company, is seeking a dynamic security focused Enterprise Account Executive. As an integral part of our growth strategy, you will play a key role in expanding our security footprint within key strategic accounts.

• Drive the adoption of Elastic's security solutions within new Enterprise accounts and deepen our engagement with existing Strategic accounts.
• Position yourself as a trusted advisor, assisting users and customers in harnessing the full power of Elastic's SIEM and Endpoint products.
• Identify and develop new use cases, showcasing how Elastic’s solutions enable users to work more efficiently and intelligently.
• Collaborate closely with various Elastic business functions to ensure an exceptional customer experience.
• Proactively identify new business opportunities within customers, successfully navigating complex sales cycles.
• Develop a comprehensive business plan leveraging community, customer, and partner ecosystems to drive significant growth within your territory.

• A proven track record in Security sales, particularly in complex accounts, evidenced by quota over achievement and strong customer references.
• Experience working with and navigating cyber security teams within enterprise size organisations.
• In-depth understanding and experience in selling solutions related to Security, in various cloud motions, including the public cloud marketplace across the 3 large hyperscalers.
• Adept at building relationships and establishing credibility with both developers and executives.
• Consistent and accurate sales forecasting skills using SFDC.
• Enthusiasm for the Open Source model and a deep appreciation for the community relying on our solutions.
• Prior experience selling into the Enterprise accounts.

• Experience in selling within an Open Source model.
• Experience in Search, Observability, APM

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

• Executive Relationships
• Sales Management. Working with internal and external field sales teams to take joint sales plays, programs and industry solutions to specific market segments for execution.
• Market Development. Work with the specified partners’ business development, marketing, and solution architects, to craft and promote mutually-beneficial business models, solution offerings and messaging that drive new opportunities in the market.
• Business Cadence . Execute, manage and deliver Japan pipeline and revenue growth cadence tied to the specified partners’ strategies and initiatives.
• Strategy. Help shape and evolve Elastic’s partner strategy, while implementing plans and execution in the Japan region.
• Partner Ecosystem . Drive execution in concert with the local ecosystem resources; working in tight collaboration with partner sales functions leading Cloud, SIs, VARs, OEM, MSPs, Distributors and Technology Partnerships.
• Communication. High-quality, effective and timely internal & external communication to coordinate functions, manage activity execution, resolve conflict, share results, and be a spokesperson for joint value propositions of Elastic’s partner ecosystem, strategy & programs.
• Educate. Ensure partners’ stakeholders understand Elastic’s value proposition and how our technology fits into their overall GTM strategy and portfolio.

• 8 + years in Partner Sales or Partner Management roles.
• Extensive external industry network with 10+ years of SaaS based solutions and/or open source technologies.
• Executive presence including executive selling, communication and business development skills.
• Proven performance, personally leading to measurable revenue results through strategic partnerships.
• Operational excellence including the ability to use data, systems and processes effectively to plan, execute and measure performance and initiatives; shared language and a disciplined approach to pipeline generation and sales process
• Analytical, organizational, and project management skills; data-driven approach to make fast, critical decisions and take calculated risks, with direct impact to investment decisions, revenue growth, and the success of teams around you.
• The ability to build and maintain positive working relationships while delivering results in a complex, matrixed global organization.
• Tolerance for ambiguity and the ability to focus and execute in a changing environment, as well as the ability to “get things done” in a cross-functional environment.
• Leadership, strong drive and character qualities that match the Elastic values
• Accountability and a bias for action
• High energy, a great attitude, a collaborative approach and a learning mindset
• Willingness to travel (up to 20%)

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customer’s goals and objectives, and articulate how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organisations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of professional development opportunities provided by Elastic.

• A track record of success in a technical pre sales role with experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel up to 20% of the time within region, as well as occasionally internationally.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic