Sr. Product Mgr - Technical Shipping jobs at Ebay in United States, Bellevue

What You Will Accomplish:

• Lead the vision, strategy, and execution for eBay’s shipping platforms, specifically Tracking Platform - carrier integrations, shipping buyer and seller post-purchase experiences, notification systems, APIs, and more.

• Take full ownership of the shipping product ecosystem, ensuring a seamless and high-impact experience for all stakeholders.

• Foster deep collaboration with Engineering, Operations, and Business leadership within Shipping, as well as cross-functional teams internal and external to eBay.

• Strengthen product management rigor through data-driven roadmap development, A/B testing, defining success metrics, making strategic trade-offs, and launching innovative, high-impact features.

• Partner with senior leaders across eBay’s management team to integrate shipping strategy with core product and technology initiatives.

• Define product requirements, establish roadmaps, and prioritize initiatives in collaboration with key internal and external partners.

• Set clear product and backlog priorities, balancing immediate results with long-term investments in scalable technology platforms.

What You Will Bring:

• 8 + years of experience in technical product management with a strong track record of driving impact to large scale applications

• Deep understanding of marketplace ecosystems, with the ability to identify and unlock opportunities through data-driven analysis and user experience research.

• Detail-oriented approach with strong analytical abilities, including proficiency in SQL. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth.

• Background in consumer-facing applications, social media, or eCommerce technologies; prior shipping experience is not required.

• Strong ability to influence, collaborate, and communicate effectively across teams and senior leadership.

The base pay range for this position is expected in the range below:

You will lead a global team of product managers to define and develop solutions spanning carrier integrations, delivery experience, tracking, label solutions, reverse logistics, international logistics, and cost optimization. You’ll collaborate closely with Commercial, Regional, Engineering, Design, Product Marketing, Analytics, Operations, Legal, Policy, and other teams —while serving as a counterpart for the Shipping commercial organization—to translate our shipping strategy into elegant and highly scalable solutions.

Create Product Strategy

• Own the end-to-end product vision across the global shipping experience—from domestic to international delivery, from shipping labels to return logistics.

• Define and evolve a data-driven, customer-informed product strategy that supports the eBay business and delights both buyers and sellers.Leverage data and research to prioritize high-impact opportunities and continuously improve product performance, adoption, and customer satisfaction.

• Drive customer-centric innovation for both buyers and sellers, solving for speed, cost, reliability, and trust in the delivery experience.

• Serve as the product voice in executive forums, representing progress, risks, and strategic trade-offs to leadership.

Design a Multi-Year Roadmap and Deliver Outcomes

• Develop a multi-year roadmap to drive shipping consistency, scalability, and operational efficiency.

• Collaborate with senior stakeholders to ensure product plans align with business goals, carrier network partnerships, and evolving regulatory requirements.

• Translate strategy into a well-sequenced roadmap that drives measurable impact.

Obsess Over User Experience and Service Quality

• Advocate for the voice of the customer—sellers and buyers alike—across all shipping touchpoints.

• Embed user research and analytics into the development process.

• Partner closely with design and operations teams to refine and elevate every step of the shipping journey, from fulfillment and tracking to delivery and returns.

Pioneer AI in logistics:

• Conceptualize and launch innovative AI/ML driven models to dramatically improve the accuracy of our delivery promises and optimize shipping costs.

• You will be at the nexus of technology, logistics, and data science, shaping a product portfolio that delivers reliability, speed, and efficiency at a global scale.

Break Down Silos & Drive Cross-Functional Collaboration

• Be the unifying force across eBay’s shipping ecosystem. Establish strong relationships with teams across product domains (e.g., Listings, Checkout, Post-Sale), design, operations, trust, analytics, customer service, and global markets.

• Enable seamless collaboration to unlock value across eBay’s vast global network.

Empower Teams to Prioritize & Deliver with Speed

• Establish clear product development processes that foster execution velocity, transparency, and accountability. Instill a culture of hypothesis-driven experimentation, rapid iteration, and strong program coordination.

• Proactively identify and unblock delivery challenges through partnership with engineering and program management.

Build & Inspire a High-Performing Product Organization

• Hire, lead, and grow a world-class team of product managers.

• Set a high bar for excellence, mentorship, and inclusivity. Foster a culture of innovation, collaboration, and outcome-orientation.

• Champion product thinking at all levels and help evolve the broader eBay product discipline.

• 15+ years of product management experience, with at least 5 years at the leadership level leading platform-scale products.

• Deep experience in eCommerce, shipping/logistics, supply chain tech, or marketplace businesses strongly preferred.

• Proven ability to deliver customer-loved, data-informed products in complex, highly scaled environments.

• Relentless customer empathy—and commitment to building intuitive, reliable, and efficient experiences.

• Strong technical acumen and ability to partner effectively with engineering and operations to bring scalable solutions to market.

• Demonstrated excellence in cross-functional collaboration—especially with engineering, operations, design, analytics, marketing, legal, and finance.

• A strategic thinker who can balance speed, cost, quality, and scalability in complex trade-off decisions.

• Deep understanding of the product development lifecycle, with experience in Agile/Scrum methodologies.

• Track record of building, leading, and mentoring world-class product teams.

• Strong executive presence and communication skills, with the ability to influence at all levels of the organization.

• 10+ years of people management experience, with a passion for coaching and growing high-performing, diverse teams.

• Comfort operating at both strategic and tactical levels; able to switch seamlessly between big-picture vision and detailed execution.

The base pay range for this position is expected in the range below:

About the team and the role:

As a Product Manager, you’ll own the end-to-end strategy, roadmap, and execution of AI/ML-driven capabilities that estimate item weight and dimensions, predict package sizes, and recommend optimal shipping services leveraging working knowledge of LLMs, classification and regression models. You'll work cross-functionally with engineering, design, data science, and other product teams to develop scalable solutions that remove complexity from sellers and reduce costs across the shipping journey.

:

• Define and drive the product vision and strategy for Shipping Cost Management, aligned with eBay’s broader shipping strategy.

• Partner with engineers, data scientists, designers, and fellow PMs to deliver AI-powered solutions that predict item/package characteristics and recommend shipping options.

• Develop features that help sellers seamlessly adopt accurate shipping settings by automating weight/dimension entry and suggesting optimal carriers and costs.

• Establish clear product metrics, set hypotheses, and run A/B experiments to measure impact on seller adoption, cost savings, and buyer conversion.

• Collaborate with international teams to scale capabilities globally and ensure alignment with logistics partners and marketplace policies.

• Communicate product vision, progress, and findings clearly to partners and executives.

What you will bring:

• 12+ years of product management experience, ideally in ecommerce, or AI/ML-driven products.

• Strong analytical approach; able to define and track success metrics using data.

• Experience working with AI/ML technologies, LLMs and Regression Models and data science teams is required.

• Solid understanding of solving business problems using AI and ability to connect data science outcomes in meeting business goals

• Excellent communication and stakeholder management skills

• Passion for simplifying complex systems and delivering delightful customer experiences.

The base pay range for this position is expected in the range below:

eBay is looking for an experienced Product Manager to implement and shape our shipping tools product strategy. Developing a platform to support and delight users from many distinct markets carries with it many challenges. Ideally you have previously developed global product strategies that enable and drive innovation and created a positive impact on your customers. You will work closely with our regional and global business leaders, product and domain leads to identify and build core capabilities, improve utility of features common to multiple key partners, and also solve for local conditions critical to market success.

What you will accomplish:

• Defining the product vision and roadmap for international shipping, aligning with eBay’s overall goals.

• Working with engineering, business, operations, legal, and finance teams across different international locations to drive E2E execution

• Understanding the needs of sellers and buyers involved in cross-border trade and developing solutions to address those needs.

• Creating and managing the product roadmap, prioritizing features, and making trade-offs based on customer impact and business value.

• Overseeing the end-to-end delivery of product features, from ideation and design to development and launch.

• Tracking key metrics, analyzing data, and identifying areas for improvement in international shipping performance.

• Finding opportunities to innovate and improve the customer experience in international shipping, including exploring new technologies and business models.

• Ensuring that products and services align with relevant international laws and regulations.

What you will bring:

• 7+ years of strong product management experience

• Experience in international shipping and logistics an advantage

• Strong analytical and problem solving skills.

• Excellent communication and collaboration skills.

• Experience with cross functional teams and international stakeholders.

The base pay range for this position is expected in the range below:

What you will bring:

Minimum Requirements: Master’s degree, or foreign equivalent, in Business Administration, Management, or a closely related field plus 18 months of experience in the job offered or a related occupation.

Special Skill Requirements:

1. A/B Testing: 18 months

2. SQL: 18 months

3. Data Analytics: 18 months

4. Market Research: 18 months

5. Customer Research: 18 months

6. Stakeholder Management: 18 months

7. Product Road mapping: 18 months

8. Product Strategy: 18 months

9. User Experience Design: 18 months

10. Agile Methodology: 18 months

11. Stakeholder Management: 18 months

12. Product Lifecycle Management: 18 months

13. Automotive Data Standards: 18 months

Salary: $118,414.00-238,200.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

What you will accomplish:

• Drive Strategy & Execution: Lead the vision, strategy, and execution for eBay’s shipping platforms, specifically eBay intermediated shipping programs in which eBay provides a simplified shipping experience to sellers to enable both domestic and international shipping.

• Own the End-to-End Experience: Take full ownership of the shipping product ecosystem, ensuring a seamless and high-impact experience for all partners.

• Build Strong Partnerships: Foster deep collaboration with Engineering, Operations, and Business leadership within Shipping, as well as cross-functional teams internal and external to eBay.

• Innovate & Elevate Product Management: Strengthen product management rigor through data-driven roadmap development, A/B testing, defining success metrics, making strategic trade-offs, and launching innovative, high-impact features.

• Align with Executive Leadership: Partner with senior leaders across eBay’s management team to integrate shipping strategy with core product and technology initiatives.

• Manage Internal & External Stakeholders: Define product requirements, establish roadmaps, and prioritize initiatives in collaboration with key internal and external partners.

• Balance Short- & Long-Term Priorities: Set clear product and backlog priorities, balancing immediate results with long-term investments in scalable technology platforms.

What you will bring:

• Proven Expertise: 7+ years of experience in technical product management with a strong track record of driving impact to large scale applications

• Strategic Product Thinking: Deep understanding of marketplace ecosystems, with the ability to identify and unlock opportunities through data-driven analysis and user experience research.

• Analytical & Data-Driven Approach: Detail-oriented mentality with strong analytical abilities, including proficiency in SQL. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth.

• Industry Experience: Background in consumer-facing applications, social media, or eCommerce technologies; prior shipping experience is not required.

• Strong Leadership & Communication: Strong ability to influence, collaborate, and communicate effectively across teams and senior leadership.

The base pay range for this position is expected in the range below:

What you will accomplish:

• Drive Strategy & Execution: Lead the vision, strategy, and execution for eBay’s shipping platforms, specifically eBay intermediated shipping programs in which eBay provides a simplified shipping experience to sellers to enable both domestic and international shipping.

• Own the End-to-End Experience: Take full ownership of the shipping product ecosystem, ensuring a seamless and high-impact experience for all partners.

• Build Strong Partnerships: Foster deep collaboration with Engineering, Operations, and Business leadership within Shipping, as well as cross-functional teams internal and external to eBay.

• Innovate & Elevate Product Management: Strengthen product management rigor through data-driven roadmap development, A/B testing, defining success metrics, making strategic trade-offs, and launching innovative, high-impact features.

• Align with Executive Leadership: Partner with senior leaders across eBay’s management team to integrate shipping strategy with core product and technology initiatives.

• Manage Internal & External Stakeholders: Define product requirements, establish roadmaps, and prioritize initiatives in collaboration with key internal and external partners.

• Balance Short- & Long-Term Priorities: Set clear product and backlog priorities, balancing immediate results with long-term investments in scalable technology platforms.

What you will bring:

• Proven Expertise: 7+ years of experience in technical product management with a strong track record of driving impact to large scale applications

• Strategic Product Thinking: Deep understanding of marketplace ecosystems, with the ability to identify and unlock opportunities through data-driven analysis and user experience research.

• Analytical & Data-Driven Approach: Detail-oriented mentality with strong analytical abilities, including proficiency in SQL. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth.

• Industry Experience: Background in consumer-facing applications, social media, or eCommerce technologies; prior shipping experience is not required.

• Strong Leadership & Communication: Strong ability to influence, collaborate, and communicate effectively across teams and senior leadership.

The base pay range for this position is expected in the range below: