Global Consumer Frit Insights Manager jobs at Ebay in France

based in our Paris office, with a hybrid way of working (3 days in our Paris office and 2 days remote).

What you will accomplish:

• Guides development of the French/Italian (FRIT) learning and research plan, becoming an encouraging leader to the FRIT business, ensuring consumer-centric plans. Brings a point of view, provides transparency and puts the customer voice in context, connecting the dots and inspiring action.

• Drives action and impact from the insights generated with senior management serves as thought partner and consultant to the FRIT LT team. Translates insights into action and solutions to business problems and critical issues. ​

• Authors executive level reports and make informed recommendations to key senior business partners that lead to action.

• Builds positive relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery. Gathers diverse ideas across an org and aligns on a mutually agreed upon direction.​​

• Monthly reporting on consumer metrics

What you will bring:

• Approximately 8-10 years of related work experience in research and insights with a particular focus on consumer and/or retail.

• Have led insights projects in France and understand French consumers.

• Has strong research and insights technical skills: Demonstrable experience designing, planning and leading primary and secondary, qualitative and quantitative research using sophisticated methodologies (e.g. Semiotics, Conjoint….) and the latest research techniques (e.g. agile, AI, etc.)

• A confirmed ability to distill actionable insights from sophisticated data and explain findings in a compelling manner. Has the ability to guide the strategic direction of the market with actionable insights and deeply rooted consumer centricity.

• Able to work on complex business issues and on projects that are related to central business needs (e.g., insights to influence a central initiative). Possesses strong business insight. Understanding company strategy and priorities and running insights work with this in mind. ​

• Can lead multiple projects of longer-term duration and supports multiple internal business partners, with effective prioritization of efforts and resources.​

• Can respectfully challenge or defend decisions and implementation. Proactively raises issues that the business needs to act upon and brings relevant insights to guide decision-making.

What You Will Accomplish

• focus on Arts and Antiques.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to improve services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What You Will Bring

• Demonstrated ability in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Arts and Antiques. A very good knowledge of the Arts and Antiques industry and regulation is a prerequisite.

• First-hand experience buying or selling on eBay or competitor platforms.

• Shown success in running complex projects and driving business growth.

• Excellent communication, relationship-building, and presentation skills.

• Data-driven approach with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Proficient in both French and English (oral and written).

What you will accomplish:

• Drive strategy development, execution, and continuous optimization for the Collectibles category.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to enhance services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What you will bring

• Proven experience in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Trading Cards (Pokémon required).

• First-hand experience buying or selling trading cards on eBay or competitor platforms.

• Proven success in managing complex projects and driving business growth.

• Data-driven mindset with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Fluent in both French and English (oral and written).

What you will accomplish:

• Drive strategy development, execution, and continuous optimization for the Collectibles category.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to enhance services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What you will bring

• Proven experience in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Trading Cards (Pokémon required).

• First-hand experience buying or selling trading cards on eBay or competitor platforms.

• Proven success in managing complex projects and driving business growth.

• Data-driven mindset with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Fluent in both French and English (oral and written).

We are seeking a Programming & Producing Project Manager for a to join our rapidly growing program. This person will work closely with the Programming & Production Lead and Collectibles Marketing lead. You will implement our programming and content strategy, focusing most significantly on implementing the programming, and creating an appealing content to generate traffic. You will also develop social media content to engage/expand our communities. This role requires a good understanding of different buyer needs across categories such as trading cards, collectibles, arts & antiques and fashion, the ability to identify trends and cultural events. You will analyze the results of each of our campaigns to get as much insight as possible to grow our business.

What will you accomplish:

• Build a calendar of events and live selling franchises

• Support our sellers to produce high-end content

• Develop social media content with our agency to engage and attract new sellers & buyers

• Monitor media strategy with our agency

• Collaborate with top sellers, agencies, and internal teams (based in EU and US)

What You Will Bring:

• A first experience in programming and/or producing and/or social media

• Ideally: experience dealing with creative agencies + “hands-on” profile

• Creativity & Agility

• Organized, with strong project management skills

• Strong interest in collectibles/Live shopping/streaming/e-commerce

• Fluent in English and French

What You Will Accomplish

• Lead new sellers through the full onboarding process, including setup, training, and launch readiness.

• Serve as the primary point of contact and account owner for the first 6 months and beyond, ensuring continued growth, engagement, and happiness.

• Accompany sellers through key moments in their lifecycle, supporting performance, troubleshooting issues, and finding opportunities.

• Be a subject matter authority (SME) on platform tools, workflows, integrations, and problem resolution.

• Collaborate with internal teams (product, support, operations) to advocate for seller needs and improve their overall experience.

• Track key performance indicators and implement scalable, data-driven improvements to streamline onboarding and post-onboarding support.

• Develop onboarding and account success resources, guides, and processes to ensure consistency and impact.

• Gather seller feedback and insights to help evolve strategies and inform product or operational improvements.

What You Will Bring

• 2-4+ years in onboarding, account management, customer success, or seller enablement roles.

• Comfortable with tools, integrations, and tech workflows - able to guide sellers and resolve setup or operational issues.

• Shown experience supporting and scaling seller or customer programs from onboarding through account growth.

• Data-driven approach with strong analytical skills and a focus on process optimization.

• Background in e-commerce, marketplaces, or project-based environments.

• Excellent communication and relationship-building skills.

• Proficient in both French and English language (written and oral).