Principal Electrical Reliability Engineer jobs at Dell in United States, Austin

Technical Inside Sales Representative (Thai Speaking)

As a Junior Technical Inside Sales Representative, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.
•Act as a technical resource to help the sales organization meet, if not exceed, its goals
•Stay up to date on new products, technology trends and services offerings
•Make outbound calls as part of managing the sales cycle, and respond to field sales, resellers and end customer inquiries
•Focus on Dell Technologies products and services and be able to identify how these products and services align to customer needs
• Explain technical, industry and market facts to position Dell Technologies against an alternative solution•Experience working in a sales environment and in a technical role that shows knowledge of multi-platform hardware and software solutions
•Good analytical, decision-making and organizational skills and a drive for results
•Clear communication skills, both verbal and written in Thai & English.
•Solid customer relationship skills with the ability to build and manage relationships
•Bachelor’s degree in computer science
•Previous relevant experience

Application closing date:30 March 2026

What you’ll achieve

As an Inside Sales Account Executive 3, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding.

You will:

• Gain new accounts and seek opportunities in your account territory
• Manage small- to medium-sized accounts in a full cycle sales capacity
• Stay informed of industry trends to help resolve specific market challenges
• Recommend business solutions supported with data
• Work with customers and partners to devise new and innovative solutions to business opportunities
• Identify, evaluate, and recommend alternative business solutions to customers and partners
• Use in-depth knowledge of company technology, products and services to become a trusted business advisor for customers and partners

Essential Requirements

• Ability to articulate the value proposition of our product/service offerings
• Potential to use multiple sales tools simultaneously to complete sales transactions
• Ability to establish relationships with customers and partners
• Maintain all sales systems for management accountability and compliance
• Desire to win, using your sales skills to achieve all assigned sales goals

• Bachelor’s degree
• 4 or more years of sales experience including technology

Our Electrical Engineering team puts the spark into the full hardware development lifecycle, from concept to production. It takes experts in system architecture definition, design, analysis, prototyping, sourcing & the debugging and validation of layouts or routes to deliver state-of-the-art products for a changing world. We work closely with designers, cross-functional teams within Dell Technologies and suppliers to make sure electronic designs meet a range of requirements, including schedule, feature set, functionality and quality, as well as industry standards.

You will:

• Partner with Dell internal platform and graphics development engineering teams to manage onboard and add-in graphics program deliverables

• Lead/guide graphics technology providers and ODM partners on debug and resolution of hardware, software, and firmware issues with graphics controller cards

• Work with multiple internal teams including product quality, platform engineering, product marketing, program management, regulatory engineering, and other teams to debug/ resolve issues

• Support the commodity-level internal core teams with product issue management and resolution and engineering guidance on issue triage and program schedule

• Manage resources at external suppliers including AMD, nVidia, Intel, and platform ODM partners to facilitate debug and resolution of issues and delivery of graphics controllers on Time-To-Market schedules

• Subject matter expert in graphics controllers, graphics drivers & firmware, and OS application interaction with graphics devices

Essential Requirements

• Strong technical leadership capabilities

• Proactive attitude to issue resolution and engagement with peer and global teams and suppliers to quickly resolve issues

• Self-starter mentality, able to quickly recognize and triage issues.

• High level focus on customer experience and customer satisfaction.

• 5+ years industry experience with a Bachelor’s Degree or 3+ years’ experience with a Master’s Degree (Dell experience is a plus) in Engineering/Computer Science degree

Desirable Requirements

• Understanding of and familiarity with the ODM development model

In this position as, you will drive the strategic user experience vision for client products. In this senior role, you will focus on front-end concept development, cross-portfolio design strategy, and long-term innovation initiatives across hardware and software ecosystems. You will lead multidisciplinary teams, champion advanced research practices, and represent Dell’s UX direction at the executive level to influence future product roadmaps and investment.

You will:

• Define and lead the strategic UX vision for Dell’s next generation of client products
• Drive front-end concept incubation: identifying, prototyping, and validating opportunities before formal development
• Establish and scale design frameworks, standards, and methodologies that guide cross-functional teams globally
• Partner with product, engineering, and business leaders to shape portfolio strategy and align experience goals with business outcomes; Present design strategies and concept directions to executive leadership to guide priorities and investment
• Champion advanced Human Factors and behavioral research approaches to ensure strategic insights inform concept and portfolio planning

• 12+ years of experience in a consumer product UX role, with a track record of leadership on large-scale programs or portfolios
• Proven expertise in front-end innovation, strategic design direction, and concept incubation for consumer-facing hardware/software ecosystems
• A portfolio that demonstrates strategic impact on both shipped products and long-term design roadmaps
• Proficiency with qualitative and quantitative research methods, prototyping tools, and design frameworks
• Excellent leadership and communication skills, including the ability to influence executive-level decisions through design strategies and research insights

Desirable Requirements

• Graduate degree in applied behavioral sciences, product development, human factors/ergonomics, or a closely related field

As a
You will:

• Design and lead the effort on automation, continuous integration/continuous delivery processes and tools to make our services simpler and more robust

• Mentor team members in design collaboration, code reviews, development tools and processes

• Take part in the full software development life cycle including development, test, continuous delivery and support

• Be an active member of an agile team, collaboratively realizing features through development, test and delivery

Essential Requirements:

• 9+ years’ experience in software development

• Strong problem-solving and analytical skills

• Strong Windows deployment knowledge in the following areas:

  • Windows System Image Manager

  • Understanding of unattend.xml files

  • Understanding of phases of Windows deployment process (WindowsPE, Specialize, AuditMode, OOBE, etc.)

  • Understanding of Windows Pre-installation Environment (WinPE)

  • Able to debug issues experienced during OS deployment

• Strong Windows Debugger knowledge, ie. How to collect necessary files that can be used in Windows Debugger

• Strong Scripting knowledge: Batch file, PowerShell, Python, VBscript

Desirable Requirements:

• Bachelor’s or Master’s degree in computer science or related field

• Experience with DISM, Atlassian products (JIRA, Confluence)

You will:

• Create best in class electrical architecture for specialty mobile platforms

• Architect and influence future mobile product design by providing technical expertise and engineering leadership; strong focus on the front-end design cycle

• Collaborate with technology providers to identify and scope new technology innovation opportunities. Assess concepts, risks, and ensure readiness for implementation

Essential Requirements

• BS in Electrical Engineering and 4-6 years of experience

• Strong aptitude to assess and optimize products by making the proper feature tradeoffs between mechanical, electrical, power, thermal, firmware, and BIOS

• Experience with ECAD and electrical simulation tools (Cadence OrCAD/Allegro/Sigrity/Power SI/Power DC, Mentor HyperLynx), ability to create basic schematics, PCB floor planning and layouts, production schematic proposals, and convey ideas through ECAD

• Driven self-motivated individual that is willing to solve complex problems

• Must possess strong communication and soft skills, both verbal and written; high degree of efficacy to navigate and relate to multiple audience levels

Desirable Requirements

• MS Electrical Engineering

• 6-8 yearsElectronics Design

As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding.
•Gain new accounts and seek opportunities in your account territory
•Manage small- to medium-sized accounts
•Stay informed of industry trends to help resolve specific market challenges
•Recommend business solutions supported with data•Ability to articulate the value proposition of our product/service offerings
•Potential to use multiple sales tools simultaneously to complete sales transactions
•Ability to establish relationships with customers and partners
•2-4 years relevant experience