Inside Sales Representative - Italian Speaker jobs at Dell in Morocco, Casablanca

As an Inside Sales Representative, you will be responsible for building business with existing customers, and you will also develop relationships with new clients.

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach. Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture Code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in English, written and spoken

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skillswritten and spokenin French & English

• Good understanding of computer and technology environment

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in Italian,written and spoken

• Good understanding of computer and technology environment

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

As an Inside Sales Representative, you will be responsible for building business with existing customers, and you will also develop relationships with new clients.

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach. Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture Code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in French and English

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

Application closing date:28 November 2025

You will

• Attain targeted sales goals for assigned account set. Develop, implement, and follow up on plans to ensure best in class performance for the programs under their responsibility

• Work with the sales team, sales management, and support services sales specialists on account planning activity

• Proactively identify customer needs/requirements and recommend/quoting appropriate Dell Services. Stay up-to-date with all new services offerings and solutions, including market and competition trends

• Act as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives

• Focus on delivering a positive customer experience according to Dell standards and ethics through engaging with the customer directly, whilst building a relationship

Essential Requirements

• Graduated less than 12 months ago with a bachelor’s degree or equivalent

• Excellent verbal and written communication skills in English & French

• Good knowledge of IT service offerings, critical thinking, and problem-solving skills

• Ability to prioritize and stay organized in day-to-day activities

• Ability to follow processes, policies, and practices to ensure consistency and compliance

Desirable Requirements

• Ability to communicate well with senior-level team members

• Collaboration and Data management skills

As an Inside Sales Representative, you will be responsible for building business with existing customers, you will also develop relationships with new clients.

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in French and English written and spoken

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Lead the effort on UEFI Firmware Design & Development, Triage, and solution development for DELL Core BIOS.Adopt or develop CI/CD processes and tools to make our development & delivery simpler and more robust.

• Mentor team members in design collaboration, code reviews, development tools and processes.

• Take part in the full software development life cycle including development, test, continuous delivery, and field issues.

• Be an active member of an agile team, collaboratively realizing features through design development, test and delivery

Essential Requirements

• 14+ years of UEFI development experience is a must. Strong problem-solving and analytical skills

• Agility to adapt to technologies and processes quickly Strong programming and debugging experience in C.

• Strong desire to work as a team and design & develop with a customer focus.

• Never give up attitude.

Desirable Requirements

• Bachelor’s or master’s degree in computer science or related field. Experience in various debug methods like Arium / HDT/DCI etc…