Analyst Customer Technical Training Fresh Graduate - Intake jobs at Dell in Malaysia

As a Senior Business Intelligence Analyst, you will evaluate business data to produce meaningful insights and metrics, identifying trends that improve business performance. You will encourage best practices and knowledge sharing within the organization, and as a trusted advisor to the business you will also end users to determine information requirements.
•Deep dive and correlate data, formulate conclusions and provide summary overviews to business leadership
•Supervise trends and elevate issues accruing due to data variances
•Interact with customers to set expectations regarding report availability and SLAs
•Generate reports and recommendations based on analysis and proactively communicate status to the customer
•Exercise considerable judgment and take initiative in assignments to resolve problems and make recommendations and resolutionsEssential Requirements

• Good technical capabilities and presentation skills
• Ability to build reports and perform analytics
• 2 to 5 years of related experience in a professional role
• Fresh Degree or Master who graduated within 1 year

•Bachelor's degree or an advanced degree

Application closing date:17 December 2025

You will:

• Support the coordination and execution of external training-related events, webinars, and workshops for partners and customers

• Ensure effective delivery of training and solutions to support the highest competence given the level of knowledge and skills required.

• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions

• Partners with the business and subject matter experts to assess and customize training based on current and future needs

Essential Requirements

• Bachelor's Degree in Business Administration, Marketing or a related field

• Productivity and excellent communications skills

• Critical thinking and problem-solving skills

• Apply analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information

Desirable Requirements

• Extend capabilities by working closely with senior staff/experts within and outside the internal organization

• Regularly interact with colleagues generally up to senior level management

As a Senior Business Operations Analyst, you will collaborate with our customers to define business requirements while providing solutions and tools that strengthen business processes. You will define objectives based on end-user needs and identify the organization's strengths, finding ways to maximize opportunities and improve business processes.
•Conduct preliminary studies of alternative business solutions and brainstorm with the team
•Assist on large projects and suggest innovative ideas
•Understand business implications of solutions and identify best practices, communicating them to drive knowledge management initiatives
•Be responsible for large parts of projects when required• Fresh graduate to 3 years of experience
•Solid grasp of business processes and systems capabilities
•Proficiency in knowledge management applications and tools
•Decent experience with change management and networking with other teams
•Basic project management skills
•Bachelor’s degree or Master's degree who graduated within 1 year.

Application closing date:17 November 2025

What you’ll achieve

As a
You will:

Essential Requirements

As a Services Project/Program Management Analyst, you will assist in the management of projects and provide support for the execution of a project plan, prioritizing interdependent activities to ensure completion on schedule.
You will:

• Coordinate project plans by monitoring schedules and ensuring quality in all deliveries

• Guarantee the successful completion of required achievements and system-based project closure

• Handle a variety of customer issues through multiple communications channels

• Act as a point of contact for project schedule

• Ensure quality and performance measurements are met and provide feedback to management

Essential Requirements

• Ability to communicate clearly and multi-task in a dynamic environment

• Customer service skills

• Strong technical aptitude

• Capability to manage and prioritize time and resources to meet project requirements

• This role requires supporting ANZ (Australia and New Zealand) working hours

Desirable Requirements

• Bachelor's degree

As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
•Resolve customer-reported issues while working closely with other multi-functional teams
•Provide feedback to Engineering for improving product quality and reliability
•Determine priority levels while negotiating and setting expectations with customers
•Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect
•Drive operational excellence through quality closures and proper escalation of issues•2 to 5 years of related experience and proficient in spoken and written
•First-rate customer focus, phone etiquette and work ethic
•Ability to work under pressure with calmness and composure
•Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
•Ability to take on shift work, holidays, weekends and on-call responsibilities
•Bachelor’s degree

Application closing date:31 December 2025

Undergraduate Intern, Logistic

you will evaluate business data toYou will encourage best practices and knowledge sharing within the organization, and as a trusted advisor to the business you will also end users to determine information requirements.
You will:

• Analyze data, formulate conclusions, and provide summary analysis and interpretation to business leadership

• Consult with business to identify new reports needed to support business requirements. Follow industry trends and discuss them with the internal business team

• Simplify and standardize reports at regular intervals, define and influence metrics definitions from a global perspective

• Design, run and implement reporting to support the business and collaborate with other groups to provide feedback and help in process improvement. Exposure to automation technologies (e.g., robotics, AI in logistics)

• Provide guidance to the business users on how to consume the data when making decisions.

Essential Requirements

• Internship Duration: Feb 2026 onwards, for a duration 4-6 months

• Ability to collaborate in a team environment with proven expertise in reporting

• Excellent technical aptitude and presentation skills

• Good understanding of specific data intelligence and experience with business processesIn depth knowledge of statical modeling software – PowerBI tools.

• Ability to convert data into operational dashboards which is easily consumed by business.

Desirable Requirements

• Graduates with Statistical Operations background encouraged to apply.Knowledge of statistical modelling tools is an advantage.

• Fluency inJapanese Language is a plus point/ added advantage.

31 December 2025