Incident Response Senior Consultant jobs at Cyberark in United Kingdom

Responsibilities:

• Investigate and analyze incidents with EDR systems to respond to ongoing security incidents in real-time.
• Develop Incident Response initiatives that improve our ability to respond and remediate security incidents effectively.
• Tracing malware activity and patterns and understanding how to remove malware non-destructively.
• Recognize attacker Tools, Tactics, and Procedures (TTP) and Indicators of Compromise (IOC) and apply to future incident response events.
• Analyze binary files to determine the legitimacy and extract IOCs when possible
• Conducting forensic examinations on physical devices and performing analyses on live and collected memory.
• Create and refine detection and incident response playbooks.
• Collaborate with internal and customer teams to investigate and contain incidents.
• Produce high-quality written reports, presentations, and recommendations, to key stakeholders including customer leadership, and legal counsel.
• Establishing a collaborative environment for sharing data on machine timelines and suspicious events.
• Create operational metrics, key performance indicators (KPIs), and service level objectives to measure team competence.

• 4+ years’ experience working with incident investigations and containment procedures
• 4+ years’ experience with network, disk, memory, and cloud forensics
• Minimum 1 year of experience leading Incident Response investigations and performing the following: network/log forensics, malware analysis, disk forensics, and memory forensics.
• Excellent time and project management skills with strong written and verbal communication abilities, capable of creating clear documentation and conveying complex technical concepts concisely.
• Skilled in building and maintaining effective relationships with customers, managing expectations, and ensuring seamless collaboration to achieve shared objectives
• Experienced deploying software within customer environments using tools such as Intune, SCCM, GPO, AWS System Manager, Azure Automation, Ansible, Puppet, JAMF, and scripts.

Experienced with the following:

• EDRs such as CrowdStrike Falcon, SentinelOne, MDE
• Leading projects and debriefing customers
• Creating and modification of scripts
• Enterprise security architecture and security controls.
• Cloud incidents and forensic responses.
• Malware triage analysis and disk or memory forensics for Windows, macOS, or Linux
• Software deployment tools such as Intune, Jamf, Ansible, Puppet, SCCM, CPO, and AWS System Manager.

Preferred experience:

• Collection tools such as Splunk, Kibana, or ELK Stack
• Familiarity with collection tools like Splunk, Kibana, or the ELK Stack.

Preferred certifications:

• GCIH, GX-FA, GNFA, GREM, GCIA, CREST CPIA, CREST CFIA, CFCE, CEH, etc.

CyberArk is looking for a highly motivated, energetic, and focused Senior Solution Sales Specialist - Modern IGA based in the London or Amsterdam area.

For more information on the acquisition of Zilla Security, see:

Responsibilities:

• Work closely with CyberArk’s Solutions, Product Management and R&D teams in charge of the Modern IGA solution.
• Work with the regional sales teams specialized in selling CyberArk’s IAM and IGA solutions to establish and maintain customer relationships at the executive and business decision-making level including but not limited to CISO, CIO, and other executives responsible for in Identity and Access Management (IAM) and/or Identity Governance and Administration (IGA).
• Develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• Participate in architecture workshops positioning CyberArk’s Modern IGA solution in detail and work on customer designs in the presales stage.
• Partner closely with Subject Matter Experts, Solutions Engineers, and Professional Services to align the technology architecture to the customer's desired business outcomes.
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of Customer’s technology investment.
• Work with Channel Partners, Resellers and Systems Integrators to penetrate new accounts and extend the reach of CyberArk’s Modern IGA solution in the assigned geography.

• 10+ years prior sales experience in Identity and Access Management (IAM) and/or Identity Governance and Administration (IGA).
• In-depth knowledge on Identity Governance and Administration (IGA) best practices and technologies and other vendors and products in that space. An emphasis on vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
• Fluent English. Knowledge of an additional language is a plus.
• Excellent oral and written communications skills and capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Excellent (Modern) IGA architecture skills and capable of clearly presenting a complex design to CyberArk’s customers.
• Ability to travel within the assigned territory and other locations up to approximately 30% of the time.
• Bachelor’s degree or equivalent experience.

CyberArk is looking for a highly motivated, energetic, and focused Senior Solution Sales Specialist - Modern IGA based in the London or Amsterdam area.

For more information on the acquisition of Zilla Security, see:

Responsibilities:

• Work closely with CyberArk’s Solutions, Product Management and R&D teams in charge of the Modern IGA solution.
• Work with the regional sales teams specialized in selling CyberArk’s IAM and IGA solutions to establish and maintain customer relationships at the executive and business decision-making level including but not limited to CISO, CIO, and other executives responsible for in Identity and Access Management (IAM) and/or Identity Governance and Administration (IGA).
• Develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• Participate in architecture workshops positioning CyberArk’s Modern IGA solution in detail and work on customer designs in the presales stage.
• Partner closely with Subject Matter Experts, Solutions Engineers, and Professional Services to align the technology architecture to the customer's desired business outcomes.
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of Customer’s technology investment.
• Work with Channel Partners, Resellers and Systems Integrators to penetrate new accounts and extend the reach of CyberArk’s Modern IGA solution in the assigned geography.

• 10+ years prior sales experience in Identity and Access Management (IAM) and/or Identity Governance and Administration (IGA).
• In-depth knowledge on Identity Governance and Administration (IGA) best practices and technologies and other vendors and products in that space. An emphasis on vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
• Fluent English. Knowledge of an additional language is a plus.
• Excellent oral and written communications skills and capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Excellent (Modern) IGA architecture skills and capable of clearly presenting a complex design to CyberArk’s customers.
• Ability to travel within the assigned territory and other locations up to approximately 30% of the time.
• Bachelor’s degree or equivalent experience.

Responsibilities:

• Protect and Grow Annual Recurring Revenue (ARR) for the growing subscription and SaaS customer base by securing renewal contracts before expiration.
• Engage customers in conversations to understand budgets, key stakeholders, approval processes and timelines.
• Understand customer needs and demonstrate account management capabilities to bring renewal to closure.
• Responsible for managing quote to close process for all renewals within an assigned territory.
• Accurately, review, prepare and present renewal sales quotes, at least 90 days in advance of expiration.
• Accurate quarterly forecasting.
• Effectively defend against competitive pressures, within perpetual and SaaS environments, and uncover additional expansion opportunities.
• Partner closely with Customer Success to understand the health status of customers and drive adoption.
• Ownership of contract processes along with corresponding customer communications encompassing co-terming, upselling and multi-year options related to subscription renewals.
• Provide Management and Renewals Operation Team with regular and accurate updates on renewal contract statuses and customer escalation requests when needed.
• Proficiency in navigating and nurturing Distribution and Channel relationships.
• Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to navigate complex customer requests to bring renewals to closure.
• Meet and exceed annual and quarterly revenue goals.

• 2+ years of experience with software/subscription renewals - experience in SaaS environments a plus.
• Ability to effectively present to and communicate with customers at the executive level.
• Proficiency in contract negotiations and a consistent track record of quota achievement.
• Excellent organizational and time-management skills.
• Smart, bold but humble attitude and continuous improvement approach to align with CyberArk's values.
• Excellent customer management skills; including sales, account management, and customer service.
• Ability to identify areas of process improvement and efficiency.
• Proficiency in SFDC, CPQ, Microsoft Office Suite is preferred.
• Required language: German

Responsibilities:

• Protect and Grow Annual Recurring Revenue (ARR) for the growing subscription and SaaS customer base by securing renewal contracts before expiration.
• Engage customers in conversations to understand budgets, key stakeholders, approval processes and timelines.
• Understand customer needs and demonstrate account management capabilities to bring renewal to closure.
• Responsible for managing quote to close process for all renewals within an assigned territory.
• Accurately, review, prepare and present renewal sales quotes, at least 90 days in advance of expiration.
• Accurate quarterly forecasting.
• Effectively defend against competitive pressures, within perpetual and SaaS environments, and uncover additional expansion opportunities.
• Partner closely with Customer Success to understand the health status of customers and drive adoption.
• Ownership of contract processes along with corresponding customer communications encompassing co-terming, upselling and multi-year options related to subscription renewals.
• Provide Management and Renewals Operation Team with regular and accurate updates on renewal contract statuses and customer escalation requests when needed.
• Proficiency in navigating and nurturing Distribution and Channel relationships.
• Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to navigate complex customer requests to bring renewals to closure.
• Meet and exceed annual and quarterly revenue goals.

• 2+ years of experience with software/subscription renewals - experience in SaaS environments a plus.
• Ability to effectively present to and communicate with customers at the executive level.
• Proficiency in contract negotiations and a consistent track record of quota achievement.
• Excellent organizational and time-management skills.
• Smart, bold but humble attitude and continuous improvement approach to align with CyberArk's values.
• Excellent customer management skills; including sales, account management, and customer service.
• Ability to identify areas of process improvement and efficiency.
• Proficiency in SFDC, CPQ, Microsoft Office Suite is preferred.
• Required language: German

Responsibilities:

• Facilitate preparation and readiness for agile team events and ceremonies – PI/Release/Iteration planning, daily stand ups, iteration reviews, retrospectives, system demos and Inspect & Adapt workshops.
• Partner with teams and stakeholders to identify and remove impediments and coordinate with other teams to manage dependencies and risks.
• Work closely with other scrum masters and team members to implement agile methodologies and best practices.
• Coordinate with product owners and team leads on prioritizing and grooming requirements for development teams.
• Develop and present project metrics and status reports to stakeholders.
• Design and perform effective retrospectives for continuous improvement of processes and teams.

• CSM certification with multiple years of SAFe experience with cross-functional teams.
• Proven track-record of successfully managing complex projects and cross-functional teams.
• Strong written and verbal communication skills.
• Excellent leadership skills in managing distributed team members.
• Good interpersonal skills and ability to work under pressure.
• Proficient with Atlassian products – Jira and Confluence.