Sr Marketing Operations Specialist jobs at Cyberark in Mexico, Culiacán

• Develop relationships with our Marketing stakeholders that will position IT as a trusted business partner. Understand the strategic objectives and business goals of Marketing, along with challenges and business needs.
• Lead design sessions and support the translation of Marketing business requirements to functional and technical design with a special view toward making a secure, consistent, balanced, scalable tech stack of Marketing technology and CyberArk internal IT tools.
• Lead highly complex E2E cross- projects that have a significant influence on enterprise processes and functions from initiation to launch.
• Develop consistent view of all Marketing data flows between and within systems and share that understanding as a peer to both business stakeholders and IT teams to shape and guide decisions about technology purchases, optimizations, system health and maintainability.
• Identify opportunities to standardize and simplify processes and system configurations. Develop consistent analytical methodology for reviewing proposals and guidance documents for business and IT stakeholders.
• Collaborate with other IT groups (Information Security, BI and more) to succeed in supporting cross-functional projects efficiently. Lead evaluation and review of proposed 3rd party solutions across discovery, PoC, Legal and security processes.
• Drive technology standardization, process innovation and simplification. Review and report on platform health and usage.

• Bachelor’s degree in fields of business or management, information technology, engineering, or operations.
• At least 10 years of experience in architecting, analyzing, defining, and implementing business applications solutions specifically in a multi-platform B2B Marketing world.
• Deep experience with Salesforce.com & Marketo and other top-of-the-line Marketing tools.
• Experience with ABM tools like Demandbase, ZoomInfo and others.
• Experience with SDR tools like Drift & Outreach.
• Excellent customer and partner/alliances management, and client engagement skills.
• Excellent project management skills and ability to lead or support complex projects and analysis.
• Ability to handle, prioritize, and meet deadlines for multiple requests with a high degree of accuracy and personal follow-through.
• Can easily work in multi-tasking arena with a strong “can do” and proactive approach. Comfortable in a dynamic and fast-changing environment.
• Experience working in global teams.
• Superb presentation, communication (written and verbal) skills, and interpersonal skills.
• Willing to embrace the CyberArk Core Values of Continuous Improvement, Customer First, Drive to Win, Trusted Expertise, Innovation, Smart but Humble, Focus on “We” and “Best for CyberArk”
• SFDC, Marketo or other similar certification(s) a requirement.

The salary range for this position is $119,000 – $175,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

About this role

The Field Operations Manager - global is a critical role to deliver our next phase of growth in the global region. In this role, you will partner closely with multiple of the Regional Vice Presidents throughout the global regions, with responsibilities spanning planning, forecasting, segmentation, territory planning, and reporting of business performance. You will be a critical part to our operational rigor and success of the global Sales organization. You will report to the Field Operations Sr. Director – global and work closely with the global sales management team, field professionals, and other colleagues in the Global Revenue Operations team.

Key Responsibilities

• Lead global territory design and alignment processes in partnership with regional sales leaders.
• Support annual planning cycles with data-driven insights, capacity modeling, and segmentation strategies.
• Collaborate with Finance and Strategy teams to ensure alignment with corporate objectives.
• Apply a data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance.
• Support the global forecast rhythm, including weekly forecast rollups, trend analysis, and executive reporting.
• Partner with regional operations and analytics teams to ensure forecast accuracy and pipeline health.
• Drive adoption and optimization of forecasting tools (e.g., Clari, Salesforce).
• Support analysis and insights for forecast calls, pipeline generation calls, and business reviews in partnership with multiple Sales VP’s in the global regions.
• Prepare and deliver weekly insights packages for regional leadership, highlighting performance trends, risks, and recommended actions.
• Monitor KPIs across pipeline velocity, sales productivity, and conversion rates.
• Support business reviews and executive updates with tailored analytics.
• Proactively identify key business trends, discuss them with the global Sales Leadership team, and create action plans to implement changes in our GTM structure in order to ensure we hit revenue targets.
• Analyze performance of global programs and provide actionable insights to improve execution.
• Track sales compensation effectiveness and productivity metrics across segments and regions.
• Partner with Enablement and Program Leads to align operational metrics with program goals.
• Engage with the Analytics and Biz Apps teams to define requirements for automation and dashboard creation.
• Drive continuous improvement in reporting infrastructure and self-service analytics.
• Ensure data integrity and consistency across global dashboards.
• Act as an advocate on behalf of the global sales organization; ensure field feedback is captured and acted upon to ensure continuous improvement.

• 7+ years of experience in Sales Operations, Revenue Operations, or Business Analytics.
• Proven success in global field operations or GTM strategy roles.
• Strong proficiency in Salesforce, Tableau, Excel, and Clari.
• Experience with territory planning, forecasting, and pipeline analytics.
• Excellent communication and stakeholder management skills.
• Ability to synthesize complex data into clear insights and recommendations.
• 5-10 years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics).
• Strong Microsoft Excel skills are required. Confidence and experience working in Salesforce.com and Tableau. Experience in Clari is preferred but not required.
• Deep and broad understanding of Sales strategy and operations.
• Experience interacting with first and second line leaders within a Sales organization.
• Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact.
• Excellent verbal and written communications skills, including presentation skills to all levels within the organization.
• Strong project management skills and drive for ownership and results.
• Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment.
• A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization

The salary range for this position is $84,000 – $124,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Serve as the primary point of contact for business applications within the Finance department.
• Build and maintain relationships with Finance team stakeholders, understand their needs, design solutions, and deliver them while providing top-quality service.
• Manage the design and analysis of various business processes, supporting applications, and interfaces; identify gaps and discover new automation opportunities.
• Oversee the analysis, optimization, and deployment of business processes, flows, and validations in IT systems such as ERP financial modules from requirement gathering to go-live phase.
• Provide technical support to end-users, resolving finance application-related issues promptly and efficiently.
• Develop and deliver training sessions and materials to ensure end-user proficiency in using finance applications.
• Track and manage incidents and service requests related to finance applications, ensuring timely resolution and communication with stakeholders.
• Offer technical guidance, coaching, and mentoring to teams, helping resolve any implementation process challenges.
• Coordinate and collaborate with IT teams, Finance teams, and external vendors to ensure alignment and integration of IT Finance applications and systems with the overall IT strategy and architecture.
• Identify and evaluate new technologies, trends, and opportunities that can enhance the IT Finance applications and systems.

• Bachelor’s degree in Finance, Accounting, Information Technology, Economics, Industrial Engineering, or a related field specializing in information systems – required.
• Advanced certifications such as CPA, CFA, or relevant IT certifications are an advantage.
• At least 2 years of experience in implementing ERP/Finance Applications.
• Hands-on experience as a Financial System Analyst, Implementer, or Consultant in one of the following: NetSuite, Oracle ERP/Fusion Cloud, SAP R3/4Hana, Microsoft Dynamics – required (NetSuite is an advantage).
• Knowledge of financial regulations and compliance standards.
• Extensive knowledge and hands-on experience with Project Management practices, methodologies, and frameworks.
• Deep understanding and hands-on experience with the following business processes and related enterprise-level application implementations: Accounting, Order to Cash, Procurement, Budget Planning Systems, Billing Systems/Modules, Commission, Integrations – an advantage.
• Strong project management skills, including planning, execution, monitoring, and reporting.
• Proficiency in using Jira and other tools for agile project management, collaboration, and documentation; capable of creating and managing Jira boards, workflows, issues, and reports, and integrating Jira with other applications and systems.
• Excellent communication, interpersonal, and leadership skills, with the ability to motivate, inspire, and influence others.
• Strong problem-solving, analytical, and critical thinking skills, capable of handling complex and ambiguous situations.
• Highly adaptable, flexible, and resilient, with the ability to work in a fast-paced and dynamic environment.

The salary range for this position is $95,000 – $140,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Collaborate with the SVP of Global Channels to develop and own the planning cadence for the Channel business
• Design the requisite operating rhythm to track performance compared to goal and drive shifts in strategy throughout the year
• Lead the analysis of market and partner ecosystem dynamics, and identify best practice research to identify and create recommendations on how to evolve our channel strategies
• Actively lead and project manage initiatives geared towards elevating partner programs and accelerate growth through new, partner-driven routes to market
• Partner with other functions such as HR, Finance, Legal and various other teams at to assist in addressing issues, building plans, and delivering programs
• Drive headcount and budget planning throughout the year

• 5+ years of experience in planning and operational roles relating to Channel or other related fields
• Broad functional understanding of planning cycles in high-growth business-to-business technology environment
• Strong project management skills and drive for ownership and results
• Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
• Familiar with SFDC and Data visualization tools (e.g., Tableau)
• Excellent verbal and written communications skills, including presentation skills to all levels within the organization
• Experience managing senior stakeholders within the organization
• Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment
• A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization

The salary range for this position is $100,000 – $138,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

What you will do:

• Develop and ship production code that delivers customer value.
• Work in a small agile team composed of engineers, product managers and UX designers for sprint-by-sprint delivery of features.
• Participate in backlog grooming, story-pointing, and other agile processes.
• Collaborate across the organization including customer success, sales engineering, product management, etc.

• Strong development experience with projects that demonstrate depth. Our

development stack is MEAN, but we value strong software fundamentals over specific

technologies.

• Strong understanding of a modern SaaS stack, including RESTful API principles, cloud

deployment technologies, service observability and more.

• Ability to optimize between the shortest path to shipping features into production and the long-term stability of the platform.
• Bias towards curiosity, ownership and getting stuff done - we understand that we don’t have all the answers and can only get them by asking the right questions.
• Excitement about career and growth opportunities at a fast-growing security startup.
• Bachelor’s degree in computer science or a related field
• Strong written, verbal and collaboration skills

Ability to work a hybrid schedule in the Newton, MA area.

The salary range for this position is $119K - $165K/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

As an Enterprise Account Executive supporting MIS, you’ll be part of an extremely motivated, dedicated, and experienced team that protects many of the largest organizations in the world.

You will manage sales activities for potential in a defined territory and set of target accounts. Wield proven expertise in building relationships at the C-Level and technical teams, and sell complex solutions to large, complicated customer environments.

Solution Identification and Scoping:

• Partner with customers and internal teams to understand business needs and identify opportunities for AI-driven solutions.
• Define project goals, success criteria, and scope for AI projects.
• Planning and monitoring the potential impact of AI solutions on business outcomes.
• Communicate the value proposition of AI solutions to clients and internal decision-makers.
• Drive adoption of AI applications at an enterprise level.

Project Management:

• Lead end-to-end AI projects from conception to completion.
• Collaborate with the business stakeholders and IT, Legal, and Information Security teams to ensure seamless execution.
• Monitor project progress, manage risks, and adjust strategies as needed.
• Act as a liaison between technical teams and business stakeholders.

Tool Ownership, Support & Training:

• Serve as an operational owner of enterprise AI tools — including onboarding, configuration, permission management, and usage monitoring.
• Provide second-line support and troubleshooting for users encountering issues with AI tools.
• Maintain documentation, how-to guides, and Facilitate user training sessions and promote awareness of AI capabilities, best practices, and responsible use.
• Escalate unresolved technical issues to the appropriate internal or vendor support channels.

Technical Expertise:

• Stay updated on the latest AI technologies, trends, and best practices.
• Hands-on technical implementation of AI solutions in different areas of the business.

Compliance and Governance:

• Collaborate with data governance, legal, security and compliance teams to ensure that AI solutions adoption and implementation comply with regulations and industry standards.
• Experience in roles such as AI solution specialist and AI project delivery.
• Bachelor’s degree in computer science, Information Systems, or a related field.
• Familiarity with generative AI platforms and enterprise tools (ChatGPT, MS Copilot).
• Practical experience in implementing and supporting AI solutions in business environments.
• Knowledge in prompt engineering, LLM capabilities, low-code/no-code GenAI platforms, and AI/ML concepts.

Soft Skills:

• Global Collaborator: Proven ability to collaborate effectively with geographically dispersed teams in a fast-paced environment.
• Communication Expert: Skilled in explaining technical concepts clearly to both technical and non-technical audiences.
• Problem Solver: Capacity to approach challenges with creative solutions and adapt quickly to evolving requirements.
• Multitasking Master: Demonstrated ability to manage multiple data workloads concurrently while delivering results efficiently.
• Promote responsible AI use by ensuring compliance with policies related to privacy, security, and data ethics

• Experience in roles such as AI solution specialist and AI project delivery.
• Bachelor’s degree in computer science, Information Systems, or a related field.
• Familiarity with generative AI platforms and enterprise tools (ChatGPT, MS Copilot).
• Practical experience in implementing and supporting AI solutions in business environments.
• Knowledge in prompt engineering, LLM capabilities, low-code/no-code GenAI platforms, and AI/ML concepts.

Soft Skills:

• Global Collaborator: Proven ability to collaborate effectively with geographically dispersed teams in a fast-paced environment.
• Communication Expert: Skilled in explaining technical concepts clearly to both technical and non-technical audiences.
• Problem Solver: Capacity to approach challenges with creative solutions and adapt quickly to evolving requirements.
• Multitasking Master: Demonstrated ability to manage multiple data workloads concurrently while delivering results efficiently.

The salary range for this position is $83,000 – $127,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

In this role, you will take ownership of our Atlassian suite infrastructure and application stack, with a focus on Jira and Confluence, and ensure high availability, performance, and scalability across our organization.

In addition, you will work closely with R&D, Security, and business stakeholders to implement solutions that align with evolving business needs, while also managing day-to-day operations, upgrades, and user support. This is a hybrid position local to our office in Newton, Massachusetts.

Key Responsibilities

• Own the implementation, configuration, and ongoing administration of Atlassian tools (primarily Jira and Confluence) across R&D and enterprise teams.
• Design and support infrastructure for Atlassian Data Center deployments, including scalability, performance optimization, and system upgrades.
• Act as the primary point of contact for application support, troubleshooting, and incident resolution related to Atlassian tools and other supported platforms.
• Collaborate with cross-functional teams to gather requirements, design workflows, and implement custom configurations, automations, and integrations.
• Manage access controls, user provisioning, and application security in compliance with IT and InfoSec policies.
• Coordinate with vendors and internal teams to plan and execute software upgrades, patching, and system migrations.
• Document processes, configurations, and best practices to ensure knowledge transfer and system sustainability.
• Support additional collaboration and productivity tools used by R&D teams as needed.

• 3–5+ years of experience in IT applications support or systems administration, preferably in a high-tech or R&D environment.
• Hands-on experience with Jira and Confluence administration (Cloud and/or Data Center).
• At least 3 years of experience with JIRA implementation and customization with emphasis on Atlassian data center products.
• Proven ability to manage implementation projects, system upgrades, and infrastructure support.
• Solid understanding of application lifecycle management, workflows, and permissions models.
• Strong troubleshooting and problem-solving skills, with an ability to analyse and resolve issues independently.
• Experience working in cross-functional teams and translating business requirements into technical solutions.
• Familiarity with security best practices and standards
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

The salary range for this position is $85,000 – $115,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.