Evaluation Experience Manager jobs at Cyberark in Mexico, Culiacán

What you need to succeed:

• Hire, train and develop team members to align with company values, growth and business objectives
• Manage and motivate the direct team by correlating performance expectations to business goals – including guiding account planning, proposal development, consistent performance feedback, etc.
• Build a network of customer executive relationships (independently and along other team members) to grow programs leading to expansion opportunities and execute customer negotiations accordingly
• Work with local Value-Added Resellers: transfer knowledge and motivate their management and account executives; perform mutual marketing events
• Participate in quarterly review sessions with key partners and tech alliances in the region, where appropriate
• Perform biweekly meetings with the corresponding territory Solution Engineers, Customer Success and Professional Services Lead to assess the status of all existing accounts and expedite the rollout and upsale/cross-sale processes
• Work as a liaison for the team between Research & Development and Project Management, if needed in larger key accounts
• Be directly involved and influential in top opportunities, focusing sales efforts on large key accounts with the team

• Bachelor’s degree, Computer Science major, Certified Information Systems Security Professional certification or Master of Business Administration is preferred
• 5+ years of experience as an enterprise software sales executive in the region and a manager of teams, information security/network architecture experience is required
• Demonstrated ability to cultivate, qualify and close enterprise software agreements with the Fortune 1000
• Expert negotiation skills
• Proven ability to call on Fortune 500 C-Suite executives across multiple buying centers
• Strong verbal and written communication skills internally across various levels of the company and externally with customers/partners
• Above average organizational and planning skills
• Ability to accurately forecast up on behalf of the team/district
• Advanced proficiency in critical thinking and problem-solving
• Highly effective presentation skills
• Excellent analytical skills to translate market trends and sales data
• Experience working with the top Global Systems Integrators is preferred
• Sales engineering, programming and/or technical implementation/support experience is a plus
• Ability to travel at a rate of 30-40%

The salary range for this position is $150,000 – $250,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Help guide and contribute to feature design and implementation to bring the product to the next level.
• Participate in continuous and iterative engineering cycles with emphasis on code quality, supportability, scalability and performance.
• Develop and review unit test cases to ensure comprehensive unit testing.
• Diagnose and fix product issues found internally or in the field.
• Interface with Support to handle customer escalation issues.
• Mentor junior members of the team in their assigned tasks and their technical skills development.

Requirements:

• 6-9 years in enterprise scale application development and hands-on software development experience, with the most recent experience preferably in cloud/SaaS environment.
• BS in Computer Science or equivalent combination of technical education and work experience.
• Expertise with C#, ASP.NET MVC, Micro-services.
• Hands-on experience with SAML, OIDC, OAuth concepts.
• Experience with JavaScript, CSS, HTML.
• Familiarity with general software development release lifecycle, source code management and defect management methodologies.
• Proficient understanding of SQL and relationship databases.
• Working experience with Azure and/or AWS a plus.
• Working experience with Active Directory and/or LDAP a plus.
• Knowledge and experience with authentication standards such as SAML, WS-Fed, OpenId or OAuth a plus.
• Solid understanding of security and networking implementation and best practices.
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills.
• Excellent analytical and troubleshooting skills.
• Excellent oral and written communication skills

Responsibilities

• Strategic Planning: Support CyberArk's SE Center of Excellence management team in developing, implementing, and maintaining a corporate evaluation strategy that aligns with company business goals. Define key performance indicators (KPIs) to measure the success and efficiency of evaluations.
• Collaboration and Coordination: Work closely with Solutions Engineers, Product Management, Product Marketing, GTM (Go-To-Market) teams, and business owners to ensure that evaluation processes, tools, and resources align with the needs of these stakeholders and our overarching sales strategy.
• Evaluation Program Design: Develop and maintain standardized evaluation processes, playbooks, and success criteria to ensure consistency, quality, and scalability across all customer evaluations.
• Evaluation Environment Management: Oversee the readiness and reliability of evaluation environments, ensuring they reflect current product capabilities, security standards, and customer requirements. Coordinate with cross-functional technical teams to troubleshoot and optimize customer evaluation setups.
• Training and Enablement: Partner with SE Enablement and Education Services teams to train sales and presales staff on running effective evaluations, including defining success metrics, setting expectations with customers, and delivering impactful results presentations.
• Continuous Improvement: Gather and analyze feedback from completed evaluations to identify trends, process gaps, and opportunities for improvement. Update evaluation resources and methodologies based on product enhancements, competitive intelligence, and market trends.
• Technical Expertise: Build a solid technical understanding of CyberArk’s latest portfolio and solution offerings to effectively design, support, and adapt evaluation processes.

• 5+ years in a field-facing Presales, Technical Account Management, or Evaluation program role for a (SaaS) software vendor.
• A bachelor’s degree in computer science or a related discipline is preferred.
• Strong knowledge of software evaluation methodologies, proof-of-concept best practices, and success measurement techniques.
• Solid understanding of IT concepts, cloud platforms, IT security, and AI.
• Experience with tools and platforms used for managing evaluations, lab environments, or customer success tracking.
• Strong ability to collaborate and communicate with cross-functional teams in a dynamic, fast-paced environment.
• Strategic thinker with a passion for hands-on execution and customer engagement.
• Flexibility to adapt processes based on customer needs, market conditions, and corporate priorities.
• Clear communicator — both verbal and written — with the ability to simplify complex technical concepts.
• Certifications in cloud technologies (AWS Certified Cloud Practitioner or similar) and/or IT Security (e.g., CompTIA Security+, CISSP, etc.) are a plus.

The salary range for this position is $119,000 – $175,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

What you need to succeed:

• Hire, train and develop team members to align with company values, growth and business objectives
• Manage and motivate the direct team by correlating performance expectations to business goals – including guiding account planning, proposal development, consistent performance feedback, etc.
• Build a network of customer executive relationships (independently and along other team members) to grow programs leading to expansion opportunities and execute customer negotiations accordingly
• Work with local Value-Added Resellers: transfer knowledge and motivate their management and account executives; perform mutual marketing events
• Participate in quarterly review sessions with key partners and tech alliances in the region, where appropriate
• Perform biweekly meetings with the corresponding territory Solution Engineers, Customer Success and Professional Services Lead to assess the status of all existing accounts and expedite the rollout and upsale/cross-sale processes
• Work as a liaison for the team between Research & Development and Project Management, if needed in larger key accounts
• Be directly involved and influential in top opportunities, focusing sales efforts on large key accounts with the team

• Bachelor’s degree, Computer Science major, Certified Information Systems Security Professional certification or Master of Business Administration is preferred
• 5+ years of experience as an enterprise software sales executive in the region and a manager of teams, information security/network architecture experience is required
• Demonstrated ability to cultivate, qualify and close enterprise software agreements with the Fortune 1000
• Expert negotiation skills
• Proven ability to call on Fortune 500 C-Suite executives across multiple buying centers
• Strong verbal and written communication skills internally across various levels of the company and externally with customers/partners
• Above average organizational and planning skills
• Ability to accurately forecast up on behalf of the team/district
• Advanced proficiency in critical thinking and problem-solving
• Highly effective presentation skills
• Excellent analytical skills to translate market trends and sales data
• Experience working with the top Global Systems Integrators is preferred
• Sales engineering, programming and/or technical implementation/support experience is a plus
• Ability to travel at a rate of 30-40%

The salary range for this position is $150,000 – $250,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Create and execute go-to-market plan with channel partners
• Assist channel partners in delivering CyberArk’s solutions to joint customers/prospects in conjunction with CyberArk field sales and services teams
• Work with cross functional team of Technical (SE) and Marketing resources to develop and execute technical enablement and channel marketing campaigns that drive incremental revenue for CyberArk and our partners
• Present CyberArk solutions at partner speaking engagements (including newly acquired Machine Identity and IGA technologies)
• Develop and deliver custom sales presentations and demonstrations
• Recruit, qualify, on-board and launch new partnerships
• Demonstrate a “whatever-it-takes” attitude to ensure CyberArk’s partners are knowledgeable, driven, and successful at delivering our solutions to joint customers and prospects

• Self-starter, creative problem solver, critical thinker, exhibit high sense of urgency
• 8+ years experience building and managing value added partnerships in the North Central Territory
• Must have a strong technical aptitude and balanced business acumen
• Must be motivated by driving indirect revenue with a record of quota over-achievement
• Ability to recruit, manage, and grow partnerships that deliver value added services in Information Security, Identity & Access Management, Privileged Access Security, Machine Identity, and Identity Governance and Administration
• Must have experience in a hybrid sales environment of direct and indirect sales, excel at team building and have a proven track record of leadership
• Demonstrate excellent presentation and written communication skills
• Must be a strategic thinker and tactical implementer
• Exceptional relationship and interpersonal skills
• Bachelor's degree required, with advanced degrees desired
• Desire to travel is required (approximately 50%)

The salary range for this position is $98,000 – $137,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

About this role

The Field Operations Manager - global is a critical role to deliver our next phase of growth in the global region. In this role, you will partner closely with multiple of the Regional Vice Presidents throughout the global regions, with responsibilities spanning planning, forecasting, segmentation, territory planning, and reporting of business performance. You will be a critical part to our operational rigor and success of the global Sales organization. You will report to the Field Operations Sr. Director – global and work closely with the global sales management team, field professionals, and other colleagues in the Global Revenue Operations team.

Key Responsibilities

• Lead global territory design and alignment processes in partnership with regional sales leaders.
• Support annual planning cycles with data-driven insights, capacity modeling, and segmentation strategies.
• Collaborate with Finance and Strategy teams to ensure alignment with corporate objectives.
• Apply a data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance.
• Support the global forecast rhythm, including weekly forecast rollups, trend analysis, and executive reporting.
• Partner with regional operations and analytics teams to ensure forecast accuracy and pipeline health.
• Drive adoption and optimization of forecasting tools (e.g., Clari, Salesforce).
• Support analysis and insights for forecast calls, pipeline generation calls, and business reviews in partnership with multiple Sales VP’s in the global regions.
• Prepare and deliver weekly insights packages for regional leadership, highlighting performance trends, risks, and recommended actions.
• Monitor KPIs across pipeline velocity, sales productivity, and conversion rates.
• Support business reviews and executive updates with tailored analytics.
• Proactively identify key business trends, discuss them with the global Sales Leadership team, and create action plans to implement changes in our GTM structure in order to ensure we hit revenue targets.
• Analyze performance of global programs and provide actionable insights to improve execution.
• Track sales compensation effectiveness and productivity metrics across segments and regions.
• Partner with Enablement and Program Leads to align operational metrics with program goals.
• Engage with the Analytics and Biz Apps teams to define requirements for automation and dashboard creation.
• Drive continuous improvement in reporting infrastructure and self-service analytics.
• Ensure data integrity and consistency across global dashboards.
• Act as an advocate on behalf of the global sales organization; ensure field feedback is captured and acted upon to ensure continuous improvement.

• 7+ years of experience in Sales Operations, Revenue Operations, or Business Analytics.
• Proven success in global field operations or GTM strategy roles.
• Strong proficiency in Salesforce, Tableau, Excel, and Clari.
• Experience with territory planning, forecasting, and pipeline analytics.
• Excellent communication and stakeholder management skills.
• Ability to synthesize complex data into clear insights and recommendations.
• 5-10 years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics).
• Strong Microsoft Excel skills are required. Confidence and experience working in Salesforce.com and Tableau. Experience in Clari is preferred but not required.
• Deep and broad understanding of Sales strategy and operations.
• Experience interacting with first and second line leaders within a Sales organization.
• Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact.
• Excellent verbal and written communications skills, including presentation skills to all levels within the organization.
• Strong project management skills and drive for ownership and results.
• Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment.
• A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization

The salary range for this position is $84,000 – $124,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Collaborate on planning, executing, and tracking key initiatives including driving worldwide certifications and regulatory programs across various regions
• Partner with Go to Market teams to gather data and build business cases that help prioritize key initiatives including certifications, regulatory compliance and product-related requests.
• Once prioritized, collaborate with all cross-functional teams (Product, Engineering, Compliance, Legal, Marketing, Sales, Customer Success etc.) to manage the End-End lifecycle (Initiation to Delivery/Launch) of the programs e.g. driving various compliance frameworks and achieve/maintain certifications.
• Collaborate with all internal teams to ensure transparency and program deliverables are met within committed timelines.
• Establish and maintain effective program management processes, including governance, templates, and metrics.
• Build program dashboards to ensure transparency and continuous communication.
• Serve as primary point of contact for communicating program timeline with customers, partners and regulatory bodies and gather feedback to share the information, back with internal teams.
• Understand the regulatory requirements to articulate it better across all teams.
• Program Manage the overall progress, provide regular status updates to stakeholders and share progress up to the Senior Executive level.
• Conduct analyses for insights and recommendations in strategy, operational planning, leveraging a blend of business and technical understanding to drive data-informed decisions.
• Develop, architect and maintain program plans, schedules, and flow diagrams for seamless team integration.
• Identify and mitigate program risks, ensuring successful delivery.
• Facilitate communication and collaboration among cross-functional teams.
• Ensure program deliverables meet quality standards, deadlines, and budget.
• Infuse external best practices into the organization for continuous improvement.

• Bachelor’s Degree and 10+ years of professional experience in Program Management
• Public Sector & Managing Compliance Certifications such as FedRAMP, ISO 27001, SOC 2, HIPAA, GDPR, CMMC, or NIST 800-53 experience is preferred
• Knowledge of global regulatory environments (e.g., EU, APAC, U.S. federal/state).
• Experience influencing product and go-to-market roadmaps to align with regulatory timelines or emerging compliance trends.
• Ability to translate technical requirements into business risk implications.
• Skilled in Program Management methodologies and tools
• Experience managing cross-functional projects in technology companies.
• Strong leadership and organizational skills and ability to manage multiple concurrent programs
• In-depth knowledge and experience with Agile (or similar) methodologies, displaying the ability to adapt and thrive in iterative project environments.
• Experience with change management frameworks and internal communications
• Excellent verbal and written communication skills
• Ability to build relationships and work effectively with colleagues at all levels.
• Familiarity with B2B SaaS environments
• Demonstrate a smart, bold and humble attitude embracing collaboration when working with fellow CyberArkers

The salary range for this position is $135,000 – $185,000/year, plus discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.