Channel Account Manager – North Central jobs at Cyberark in Mexico, Culiacán

What you need to succeed:

• Hire, train and develop team members to align with company values, growth and business objectives
• Manage and motivate the direct team by correlating performance expectations to business goals – including guiding account planning, proposal development, consistent performance feedback, etc.
• Build a network of customer executive relationships (independently and along other team members) to grow programs leading to expansion opportunities and execute customer negotiations accordingly
• Work with local Value-Added Resellers: transfer knowledge and motivate their management and account executives; perform mutual marketing events
• Participate in quarterly review sessions with key partners and tech alliances in the region, where appropriate
• Perform biweekly meetings with the corresponding territory Solution Engineers, Customer Success and Professional Services Lead to assess the status of all existing accounts and expedite the rollout and upsale/cross-sale processes
• Work as a liaison for the team between Research & Development and Project Management, if needed in larger key accounts
• Be directly involved and influential in top opportunities, focusing sales efforts on large key accounts with the team

• Bachelor’s degree, Computer Science major, Certified Information Systems Security Professional certification or Master of Business Administration is preferred
• 5+ years of experience as an enterprise software sales executive in the region and a manager of teams, information security/network architecture experience is required
• Demonstrated ability to cultivate, qualify and close enterprise software agreements with the Fortune 1000
• Expert negotiation skills
• Proven ability to call on Fortune 500 C-Suite executives across multiple buying centers
• Strong verbal and written communication skills internally across various levels of the company and externally with customers/partners
• Above average organizational and planning skills
• Ability to accurately forecast up on behalf of the team/district
• Advanced proficiency in critical thinking and problem-solving
• Highly effective presentation skills
• Excellent analytical skills to translate market trends and sales data
• Experience working with the top Global Systems Integrators is preferred
• Sales engineering, programming and/or technical implementation/support experience is a plus
• Ability to travel at a rate of 30-40%

The salary range for this position is $150,000 – $250,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

As a Data Analyst at CyberArk, you’ll join the AI Solutions group, contributing to the development of intelligent identity security capabilities. This role sits at the intersection of data, product, and AI - giving you the opportunity to apply analytical thinking and technical skills to help shape real-world solutions. You’ll work alongside senior analysts, data scientists, engineers, and product managers to explore data, derive insights, and contribute to productizing AI-driven features that improve the performance, usability, and intelligence of our offerings. This is an ideal opportunity to kick-start your career in product analytics with mentorship, responsibility, and meaningful impact from day one

• Analyze product usage and behavioral data to support the design and improvement of AI-powered features.
• Work closely with product managers and engineers to translate insights into productized solutions that enhance functionality and user experience.
• Build and maintain dashboards, KPIs, and reports that drive product decision-making.
• Contribute to the development and validation of success metrics for new capabilities.
• Collaborate with data scientists on experiments, A/B tests, and model monitoring efforts.
• Ensure data quality and support scalable pipelines by working with data engineering teams.
• Communicate findings through clear presentations and visualizations that influence roadmap decisions.
• Develop a deep understanding of product workflows and user behavior to guide analytical priorities.

• 3 years of experience in an analytics role.
• Bachelor’s degree in Industrie Engineering, Information Systems, or related discipline.
• Proficiency in Python for data manipulation, analysis, and basic scripting is required.
• Strong SQL skills and experience querying structured data sources.
• Familiarity with BI tools such as Tableau, Looker, or Power BI.
• Analytical mindset with a keen interest in connecting data to user experience and product performance.
• Excellent communication skills-able to explain complex ideas clearly to technical and non-technical audiences.
• Comfortable working collaboratively in cross-functional teams.

• Experience with cloud-based ML infrastructure (e.g., AWS SageMaker, GCP Vertex AI) and big data tools (e.g., Spark, Airflow).
• Understanding of A/B testing, experimentation frameworks, or product metrics design.
• Interest or experience in cybersecurity, AI/ML, or identity security.

Responsibilities:

• Help guide and contribute to feature design and implementation to bring the product to the next level.
• Participate in continuous and iterative engineering cycles with emphasis on code quality, supportability, scalability and performance.
• Develop and review unit test cases to ensure comprehensive unit testing.
• Diagnose and fix product issues found internally or in the field.
• Interface with Support to handle customer escalation issues.
• Mentor junior members of the team in their assigned tasks and their technical skills development.

Requirements:

• 6-9 years in enterprise scale application development and hands-on software development experience, with the most recent experience preferably in cloud/SaaS environment.
• BS in Computer Science or equivalent combination of technical education and work experience.
• Expertise with C#, ASP.NET MVC, Micro-services.
• Hands-on experience with SAML, OIDC, OAuth concepts.
• Experience with JavaScript, CSS, HTML.
• Familiarity with general software development release lifecycle, source code management and defect management methodologies.
• Proficient understanding of SQL and relationship databases.
• Working experience with Azure and/or AWS a plus.
• Working experience with Active Directory and/or LDAP a plus.
• Knowledge and experience with authentication standards such as SAML, WS-Fed, OpenId or OAuth a plus.
• Solid understanding of security and networking implementation and best practices.
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills.
• Excellent analytical and troubleshooting skills.
• Excellent oral and written communication skills

Responsibilities

• Strategic Planning: Support CyberArk's SE Center of Excellence management team in developing, implementing, and maintaining a corporate evaluation strategy that aligns with company business goals. Define key performance indicators (KPIs) to measure the success and efficiency of evaluations.
• Collaboration and Coordination: Work closely with Solutions Engineers, Product Management, Product Marketing, GTM (Go-To-Market) teams, and business owners to ensure that evaluation processes, tools, and resources align with the needs of these stakeholders and our overarching sales strategy.
• Evaluation Program Design: Develop and maintain standardized evaluation processes, playbooks, and success criteria to ensure consistency, quality, and scalability across all customer evaluations.
• Evaluation Environment Management: Oversee the readiness and reliability of evaluation environments, ensuring they reflect current product capabilities, security standards, and customer requirements. Coordinate with cross-functional technical teams to troubleshoot and optimize customer evaluation setups.
• Training and Enablement: Partner with SE Enablement and Education Services teams to train sales and presales staff on running effective evaluations, including defining success metrics, setting expectations with customers, and delivering impactful results presentations.
• Continuous Improvement: Gather and analyze feedback from completed evaluations to identify trends, process gaps, and opportunities for improvement. Update evaluation resources and methodologies based on product enhancements, competitive intelligence, and market trends.
• Technical Expertise: Build a solid technical understanding of CyberArk’s latest portfolio and solution offerings to effectively design, support, and adapt evaluation processes.

• 5+ years in a field-facing Presales, Technical Account Management, or Evaluation program role for a (SaaS) software vendor.
• A bachelor’s degree in computer science or a related discipline is preferred.
• Strong knowledge of software evaluation methodologies, proof-of-concept best practices, and success measurement techniques.
• Solid understanding of IT concepts, cloud platforms, IT security, and AI.
• Experience with tools and platforms used for managing evaluations, lab environments, or customer success tracking.
• Strong ability to collaborate and communicate with cross-functional teams in a dynamic, fast-paced environment.
• Strategic thinker with a passion for hands-on execution and customer engagement.
• Flexibility to adapt processes based on customer needs, market conditions, and corporate priorities.
• Clear communicator — both verbal and written — with the ability to simplify complex technical concepts.
• Certifications in cloud technologies (AWS Certified Cloud Practitioner or similar) and/or IT Security (e.g., CompTIA Security+, CISSP, etc.) are a plus.

The salary range for this position is $119,000 – $175,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

We are seeking proven sales performers to expand our customer base in the Identity and Security portfolio within Taiwan. This is a role for someone who is great at both nurturing and growing within install-based accounts and hungry for new business success. You will manage and drive the full sales cycle of deals in your specific territory through direct approach and sell through with distributors. This is a great opportunity for a strong account manager with a proven track record of high value solution selling in a Software-as-a-Service environment. You will contribute to our exponential business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of the CyberArk family.

• Ability to manage existing enterprise customers to continuously upsell and cross-sell into those accounts
• Driving new business in existing and new accounts with continuous development of long-term pipeline to increase CyberArk's share of wallet
• Establish a professional and trusted relationship with customers and prospects, from the C-level to the Operational level, developing a core understanding of the unique business needs of the customer within their business vertical
• In-depth knowledge of customer's business model, organizational structures, business processes and financial structure
• Demonstrate the ability to leverage CyberArk's portfolio of products and services to change the playing field against our competition
• Know strengths and weaknesses of key competitors and using this knowledge to your advantage during a sales cycle.
• Work with key business partners in the wider eco-system of distribution and SI to formulate the right plan for the territory

• At least 10 years as an enterprise software sales within the software vendor space in Taiwan
• Familiar and experience in selling subscription & cloud business, security experience is higher preferred
• Track record of success in identifying, cultivating and closing deals with enterprise accounts
• Demonstrated ability to coordinate, navigate and motivate the range of internal and external influencers in enterprises to select and implement information security solutions
• Having strong customer centricity and success oriented sales mentality
• Organised, efficient and able to maintain high level of production while also demonstrating process and administrative excellence - experience using a CRM system, preferably Salesforce

Responsibilities

• Strategic Planning: Support CyberArk's SE Center of Excellence management team in developing, implementing, and maintaining a corporate evaluation strategy that aligns with company business goals. Define key performance indicators (KPIs) to measure the success and efficiency of evaluations.
• Collaboration and Coordination: Work closely with Solutions Engineers, Product Management, Product Marketing, GTM (Go-To-Market) teams, and business owners to ensure that evaluation processes, tools, and resources align with the needs of these stakeholders and our overarching sales strategy.
• Evaluation Program Design: Develop and maintain standardized evaluation processes, playbooks, and success criteria to ensure consistency, quality, and scalability across all customer evaluations.
• Evaluation Environment Management: Oversee the readiness and reliability of evaluation environments, ensuring they reflect current product capabilities, security standards, and customer requirements. Coordinate with cross-functional technical teams to troubleshoot and optimize customer evaluation setups.
• Training and Enablement: Partner with SE Enablement and Education Services teams to train sales and presales staff on running effective evaluations, including defining success metrics, setting expectations with customers, and delivering impactful results presentations.
• Continuous Improvement: Gather and analyze feedback from completed evaluations to identify trends, process gaps, and opportunities for improvement. Update evaluation resources and methodologies based on product enhancements, competitive intelligence, and market trends.
• Technical Expertise: Build a solid technical understanding of CyberArk’s latest portfolio and solution offerings to effectively design, support, and adapt evaluation processes.

• 5+ years in a field-facing Presales, Technical Account Management, or Evaluation program role for a (SaaS) software vendor.
• A bachelor’s degree in computer science or a related discipline is preferred.
• Strong knowledge of software evaluation methodologies, proof-of-concept best practices, and success measurement techniques.
• Solid understanding of IT concepts, cloud platforms, IT security, and AI.
• Experience with tools and platforms used for managing evaluations, lab environments, or customer success tracking.
• Strong ability to collaborate and communicate with cross-functional teams in a dynamic, fast-paced environment.
• Strategic thinker with a passion for hands-on execution and customer engagement.
• Flexibility to adapt processes based on customer needs, market conditions, and corporate priorities.
• Clear communicator — both verbal and written — with the ability to simplify complex technical concepts.
• Certifications in cloud technologies (AWS Certified Cloud Practitioner or similar) and/or IT Security (e.g., CompTIA Security+, CISSP, etc.) are a plus.

The salary range for this position is $119,000 – $175,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

As a Senior Enterprise Account Executive supporting MIS, you’ll be part of an extremely motivated, dedicated, and experienced team that protects many of the largest organizations in the world.

You will manage sales activities for potential in a defined territory and set of target accounts. Wield proven expertise in building relationships at the C-Level and technical teams, and sell complex solutions to large, complicated customer environments.

Key Result Areas:

• Prospecting and winning new accounts targeted at large enterprises
• Collaborate with other team members in CyberArk’s Sales, Support, and Services teams to foster a strong sense of community and information sharing
• Execute sales cycles following the CyberArk Playbook
• Win against the competition selling the value of CyberArk’s platform
• Educate C-Level and technical teams, resulting in sponsorship on Machine Identity Security projects
• Build relationships with executive decision makers
• Build trust and credibility at multiple levels in target named accounts
• Represent CyberArk at local and/or industry events (as needed)
• Maintain accurate Salesforce CRM information
• Build and execute territory plans with Quarterly and Annual Business Reviews (QBRs)
• Build and advance near-term and long-term qualified pipeline
• Selling into various stakeholders: IT side and Business side
• C-level engagements, positioning and proposal
• Quarterbacking the extended team on opportunities including pre-sales, partners, executive management, and customer success
• Management of all contact activity, prospecting, pipeline development, forecasting, negotiating, pricing, and closing and executing contracts
• Perform consistently scheduled meetings with the territory Sales Engineers and Professional Services Engineers to assess the status of all existing accounts, and to expedite the roll-out and up-sale/cross-sale processes
• Collaborate with and engage the right CyberArk technical experts to provide an accurate and compelling story on our products’ strengths and capabilities to win deals.
• Cultivate and manage relationships with partners and alliances
• Travel as necessary to client locations

• Bachelor’s degree or equivalent work experience (5 years cybersecurity B2B enterprise sales)
• Experience selling SaaS/Subscription/Cloud software solutions
• History of quota attainment and overachievement
• Experience leveraging Partners to build business is a plus
• Value sales experience selling Cloud Native or SaaS products
• Effectiveness in building relationships within client and prospect companies at the CXO and technical level
• Demonstrated ability to adapt and evolve and onboard new ideas
• Use of modern selling tools
• Experience in cultivating and controlling complex sales cycles, selling across multiple stakeholders within enterprise organizations
• Discovery skills, asking insightful questions
• Adaptability to a changing environment
• Privileged Access Management or Identity Access Management or CodeSign experience a plus
• Ability to craft and articulate compelling business propositions
• Outstanding presentation, written and verbal communication skills
• Experience selling with Advisory, Channel Partners, and Ecosystem Partners preferred
• Demonstrated commitment to continued learning and self-improvement
• Sales success in startup or midmarket environment
• Cybersecurity experience

The salary range for this position is $105,000 – $145,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.