Ai Solution Specialist jobs at Cyberark in Mexico, Culiacán

Responsibilities:

• Serve as the primary point of contact for business applications within the Finance department.
• Build and maintain relationships with Finance team stakeholders, understand their needs, design solutions, and deliver them while providing top-quality service.
• Manage the design and analysis of various business processes, supporting applications, and interfaces; identify gaps and discover new automation opportunities.
• Oversee the analysis, optimization, and deployment of business processes, flows, and validations in IT systems such as ERP financial modules from requirement gathering to go-live phase.
• Provide technical support to end-users, resolving finance application-related issues promptly and efficiently.
• Develop and deliver training sessions and materials to ensure end-user proficiency in using finance applications.
• Track and manage incidents and service requests related to finance applications, ensuring timely resolution and communication with stakeholders.
• Offer technical guidance, coaching, and mentoring to teams, helping resolve any implementation process challenges.
• Coordinate and collaborate with IT teams, Finance teams, and external vendors to ensure alignment and integration of IT Finance applications and systems with the overall IT strategy and architecture.
• Identify and evaluate new technologies, trends, and opportunities that can enhance the IT Finance applications and systems.

• Bachelor’s degree in Finance, Accounting, Information Technology, Economics, Industrial Engineering, or a related field specializing in information systems – required.
• Advanced certifications such as CPA, CFA, or relevant IT certifications are an advantage.
• At least 2 years of experience in implementing ERP/Finance Applications.
• Hands-on experience as a Financial System Analyst, Implementer, or Consultant in one of the following: NetSuite, Oracle ERP/Fusion Cloud, SAP R3/4Hana, Microsoft Dynamics – required (NetSuite is an advantage).
• Knowledge of financial regulations and compliance standards.
• Extensive knowledge and hands-on experience with Project Management practices, methodologies, and frameworks.
• Deep understanding and hands-on experience with the following business processes and related enterprise-level application implementations: Accounting, Order to Cash, Procurement, Budget Planning Systems, Billing Systems/Modules, Commission, Integrations – an advantage.
• Strong project management skills, including planning, execution, monitoring, and reporting.
• Proficiency in using Jira and other tools for agile project management, collaboration, and documentation; capable of creating and managing Jira boards, workflows, issues, and reports, and integrating Jira with other applications and systems.
• Excellent communication, interpersonal, and leadership skills, with the ability to motivate, inspire, and influence others.
• Strong problem-solving, analytical, and critical thinking skills, capable of handling complex and ambiguous situations.
• Highly adaptable, flexible, and resilient, with the ability to work in a fast-paced and dynamic environment.

The salary range for this position is $95,000 – $140,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Key Responsibilities:

• Develop a deep understanding of CyberArk’s finance operating contexts, goals, and strategies.
• Partner with senior leaders and cross-functional teams, including AI transformation, IT, HR, legal, and operations to shape and execute the AI, automation, and data transformation of finance as part of CyberArk’s broader transformation.
• Infuse external best practices and methodologies for adopting AI/automation/data into the finance function, while adapting these best practices with a “what’s best for CyberArk” approach.
• Drive wide-spread adoption of AI and automation within the finance function, including leading ongoing user engagement and enablement
• Conduct analyses and develop insights/recommendations and action plans.
• Establish operating rhythm to guide AI roadmap, success metrics, and tracking.
• Maintain strong focus on implementation and change management to ensure strategies are successfully translated into execution.
• Identify initiative dependencies and risks and develop mitigation plans.

• Bachelor’s Degree and/or 10+ years of professional experience
• Experience in business process mapping and redesign of their focus business function, with a strong focus on pragmatic integration of AI/automation/data
• Experience and credibility in working with operational leaders to introduce new capabilities, increasing the efficiency and effectiveness of finance colleagues
• Knowledgeable in the ‘art-of-the-possible’ for AI/automation/data with a pragmatic understanding of the technologies’ risks and shortcomings, specifically as it relates to finance processes, operations and workflows.
• Skilled in strategic program/project management
• Ability to build relationships and inspire/influence/motivate/coach colleagues at all levels
• Experience with change management frameworks and internal communications
• Experience working with and translating between deeply technical and non-technical teams
• Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment
• Smart, Bold, and humble

The salary range for this position is $126,000 – $185,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Develop a deep understanding of CyberArk’s and their focus business functions’ (one or more of the following: HR, Legal, Finance, IT, B2B Software Product Development, Go-To-Market (Sales, Marketing, Customer Success, Solutions)) operating contexts, goals, and strategies (Note: Principals will be assigned to specific functional areas based on background expertise)
• Baseline the focus business functions’ current state of AI/automation/data maturity and capabilities
• Work with senior leaders, functional SMEs, and team members including IT and operations, to frame, structure, and execute on the AI/automation/data transformation of their focus business function(s) as part of the overall transformation of CyberArk
• Define, iterate, and execute on the functional transformation roadmap and priorities
• Infuse external best practices and methodologies for adopting AI/automation/data into their focus business functions, while adapting these best practices with a “what’s best for CyberArk” approach
• Drive wide-spread adoption of AI and automation within their focus business function(s), including support for ongoing user engagement and enablement, and providing technical guidance on potential implementation pathways
• Conduct analyses and develop insights/recommendations and action plans
• Establish operating rhythm to guide initiative governance, success metrics, and tracking
• Maintain strong focus on implementation and change management to ensure strategies are successfully translated into execution
• Identify initiative dependencies and risks and develop mitigation plans
• Build executive presentations to share insights/implications, provide progress updates, and escalate critical items

• Bachelor’s Degree and 7+ years of professional experience
• Experience leading AI/automation/data transformation initiatives in one or more of the following business functions: HR, Legal, Finance, IT, B2B Software Product
• Development, Go-To-Market (Sales, Marketing, Customer Success, Solutions), preferably in the context of high-growth B2B software organization, to drive measurable impact to business performance and customer experience
• Experience in business process mapping and redesign of their focus business function, with a strong focus on pragmatic integration of AI/automation/data
• Knowledgeable in the ‘art-of-the-possible’ for AI/automation/data with a pragmatic understanding of the technologies’ risks and shortcomings
• Energized by ambiguity and solving complex problems via left and right brain thinking
• Skilled in strategic program/project management
• Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
• Ability to build relationships and inspire/influence/motivate/coach colleagues at all levels
• Excellent verbal and written communications skills across all levels of the organization
• Experience with change management frameworks and internal communications
• Experience working with and translating between deeply technical and non-technical teams
• Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment
• Smart, bold but humble attitude to work collaboratively with fellow CyberArkers

Job Specifications:

• · Hybrid (3 days a week) with office locations in Newton, MA or Petah Tikva, Israel

The salary range for this position is $185,000 – $200,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Design and Develop AI Solutions: Build and implement AI-powered applications and workflows on the internal AI platform that solve business problems and improve efficiency.

• Fine-Tune LLMs: Customize and fine-tune large language models (e.g., GPT-style models) to address specific use cases and improve their performance for CyberArk’s needs.

• Knowledge Grounding & Retrieval: Develop and optimize retrieval-augmented generation (RAG) pipelines, incorporating efficient retrieval systems to ground LLM outputs in accurate, up-to-date internal data. Create and maintain indexes (e.g., embedding vectors, knowledge bases) that enable fast and relevant information retrieval for AI solutions.

• Collaborative Solution Building: Work closely with data scientists and the AI Machine Learning Engineer to integrate machine learning models into end-to-end solutions. Coordinate with the AI Platform Architect to ensure your solutions align with architectural standards for security, scalability, and governance, and with the AI Infrastructure Engineer to deploy, monitor, and maintain these AI solutions in production environments.

• Testing and Iteration: Rigorously test AI models and applications, validate their accuracy and effectiveness (including handling of edge cases), and iterate based on feedback and performance metrics.

• Monitor Performance: Monitor and evaluate the performance of deployed AI models and solutions, identifying areas for improvement and implementing necessary adjustments for accuracy, efficiency, and reliability.

• Education: Bachelor’s degree in computer science, engineering, or a related field.

• Experience: 3+ years of experience in software development or AI/ML engineering, with a track record of building or implementing AI-driven solutions.

• LLM & RAG Expertise: Demonstrated experience working with large language models and natural language processing, including fine-tuning models and applying retrieval-augmented generation techniques to ground AI outputs in relevant data.

• Analytical Skills: Strong ability to analyze complex data and model performance metrics, identifying and resolving issues to improve outcomes.

If several of the following apply to you, there’s a high chance that you’d be a fit for our team:

• You care about best practices and what it takes to write and maintain great code

• You care about managing technical debt

• You get end-to-end with solutions early to de-risk them

• Feedback loops – especially with real users – are a highly valued asset

• You love to quickly adopt new tools and languages

• You have curiosity about the AI landscape and continuously learn

The salary range for this position is $95,000 – $140,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

• Develop a deep understanding of CyberArk’s and their focus business functions’ (one or more of the following: HR, Legal, Finance, IT, B2B Software Product Development, Go-To-Market (Sales, Marketing, Customer Success, Solutions)) operating contexts, goals, and strategies (Note: Principals will be assigned to specific functional areas based on background expertise)
• Baseline the focus business functions’ current state of AI/automation/data maturity and capabilities
• Work with senior leaders, functional SMEs, and team members including IT and operations, to frame, structure, and execute on the AI/automation/data transformation of their focus business function(s) as part of the overall transformation of CyberArk
• Define, iterate, and execute on the functional transformation roadmap and priorities
• Infuse external best practices and methodologies for adopting AI/automation/data into their focus business functions, while adapting these best practices with a “what’s best for CyberArk” approach
• Drive wide-spread adoption of AI and automation within their focus business function(s), including support for ongoing user engagement and enablement, and providing technical guidance on potential implementation pathways
• Conduct analyses and develop insights/recommendations and action plans
• Establish operating rhythm to guide initiative governance, success metrics, and tracking
• Maintain strong focus on implementation and change management to ensure strategies are successfully translated into execution
• Identify initiative dependencies and risks and develop mitigation plans
• Build executive presentations to share insights/implications, provide progress updates, and escalate critical items

• Bachelor’s Degree and 7+ years of professional experience
• Experience leading AI/automation/data transformation initiatives in one or more of the following business functions: HR, Legal, Finance, IT, B2B Software Product
• Development, Go-To-Market (Sales, Marketing, Customer Success, Solutions), preferably in the context of high-growth B2B software organization, to drive measurable impact to business performance and customer experience
• Experience in business process mapping and redesign of their focus business function, with a strong focus on pragmatic integration of AI/automation/data
• Knowledgeable in the ‘art-of-the-possible’ for AI/automation/data with a pragmatic understanding of the technologies’ risks and shortcomings
• Energized by ambiguity and solving complex problems via left and right brain thinking
• Skilled in strategic program/project management
• Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
• Ability to build relationships and inspire/influence/motivate/coach colleagues at all levels
• Excellent verbal and written communications skills across all levels of the organization
• Experience with change management frameworks and internal communications
• Experience working with and translating between deeply technical and non-technical teams
• Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment
• Smart, bold but humble attitude to work collaboratively with fellow CyberArkers

Job Specifications:

• · Hybrid (3 days a week) with office locations in Newton, MA or Petah Tikva, Israel

The salary range for this position is $185,000 – $200,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

great at:

• Leading products/services that are serving multiple other products/services relying on them in addition to providing exceptional service to customers
• Collaborating in a cross-functional environment, partnering up with other Product Managers, R&D and other departmental leaders to align and execute product strategies
• Performing product and market research on the on-going basis, methodically discovering most important incremental improvements and identifying new opportunities, driving product strategy and business decisions
• Thinking ahead while monitoring their assumptions, innovating and improving the product to ensure product growth and best fit to market needs
• High level of analytical and quantitative skills - ability to use information/data and various metrics to develop an informed and factual business cases and product decisions
• Learning fast new technologically complex domains, thriving in a dynamic environment, able to quickly adapt & adjust to changing demands
• Collecting, prioritizing and internally communicating product requirements, defining product features, managing and communicating product roadmap and future releases
• Establishing robust SaaS product management practices and contributing knowledge and expertise for building a winning SaaS platform
• Able to excite and inspire others to achieve business and product goals, high energy, enthusiastic about building products/services
• Working closely with product owners/functional analysts, UX experts and R&D to continuously deliver high-quality value to customers
• Constantly engaging with enterprise-scale customers to ensure high level of satisfaction with our product offering, delivering roadmap to individual customers or at events
• Focusing on internal customers (R&D teams consuming platform services, professional services and other stakeholders) as well as on external customers
• Collaborating with sales, professional services, business development, product marketing, and other stakeholders on a daily basis

• Proactive, highly motivated, enthusiastic individual with a serious work ethic
• 3-5 years of experience in product management or other relevant experience
• Experience with leading SaaS products – a must
• Experience with leading a SaaS platform – a serious advantage
• Experience with AI technologies and data analysis – an advantage
• Proven technical skills and self-learning ability, capable of thoroughly understanding the functional and technical aspects of a complex system
• Experienced and knowledgeable in working with large global enterprises
• Proven ability to succeed in a cross-functional team environment
• Excellent written and verbal communication and presentation skills (mainly in English)
• Pragmatic Marketing methodology knowledge & certification – an advantage
• Experience in information security – an advantage
• BSc in computer-science/engineering, or 3-5 years hands-on experience in software development – an advantage

As an Enterprise Account Executive supporting MIS, you’ll be part of an extremely motivated, dedicated, and experienced team that protects many of the largest organizations in the world.

You will manage sales activities for potential in a defined territory and set of target accounts. Wield proven expertise in building relationships at the C-Level and technical teams, and sell complex solutions to large, complicated customer environments.

Solution Identification and Scoping:

• Partner with customers and internal teams to understand business needs and identify opportunities for AI-driven solutions.
• Define project goals, success criteria, and scope for AI projects.
• Planning and monitoring the potential impact of AI solutions on business outcomes.
• Communicate the value proposition of AI solutions to clients and internal decision-makers.
• Drive adoption of AI applications at an enterprise level.

Project Management:

• Lead end-to-end AI projects from conception to completion.
• Collaborate with the business stakeholders and IT, Legal, and Information Security teams to ensure seamless execution.
• Monitor project progress, manage risks, and adjust strategies as needed.
• Act as a liaison between technical teams and business stakeholders.

Tool Ownership, Support & Training:

• Serve as an operational owner of enterprise AI tools — including onboarding, configuration, permission management, and usage monitoring.
• Provide second-line support and troubleshooting for users encountering issues with AI tools.
• Maintain documentation, how-to guides, and Facilitate user training sessions and promote awareness of AI capabilities, best practices, and responsible use.
• Escalate unresolved technical issues to the appropriate internal or vendor support channels.

Technical Expertise:

• Stay updated on the latest AI technologies, trends, and best practices.
• Hands-on technical implementation of AI solutions in different areas of the business.

Compliance and Governance:

• Collaborate with data governance, legal, security and compliance teams to ensure that AI solutions adoption and implementation comply with regulations and industry standards.
• Experience in roles such as AI solution specialist and AI project delivery.
• Bachelor’s degree in computer science, Information Systems, or a related field.
• Familiarity with generative AI platforms and enterprise tools (ChatGPT, MS Copilot).
• Practical experience in implementing and supporting AI solutions in business environments.
• Knowledge in prompt engineering, LLM capabilities, low-code/no-code GenAI platforms, and AI/ML concepts.

Soft Skills:

• Global Collaborator: Proven ability to collaborate effectively with geographically dispersed teams in a fast-paced environment.
• Communication Expert: Skilled in explaining technical concepts clearly to both technical and non-technical audiences.
• Problem Solver: Capacity to approach challenges with creative solutions and adapt quickly to evolving requirements.
• Multitasking Master: Demonstrated ability to manage multiple data workloads concurrently while delivering results efficiently.
• Promote responsible AI use by ensuring compliance with policies related to privacy, security, and data ethics

• Experience in roles such as AI solution specialist and AI project delivery.
• Bachelor’s degree in computer science, Information Systems, or a related field.
• Familiarity with generative AI platforms and enterprise tools (ChatGPT, MS Copilot).
• Practical experience in implementing and supporting AI solutions in business environments.
• Knowledge in prompt engineering, LLM capabilities, low-code/no-code GenAI platforms, and AI/ML concepts.

Soft Skills:

• Global Collaborator: Proven ability to collaborate effectively with geographically dispersed teams in a fast-paced environment.
• Communication Expert: Skilled in explaining technical concepts clearly to both technical and non-technical audiences.
• Problem Solver: Capacity to approach challenges with creative solutions and adapt quickly to evolving requirements.
• Multitasking Master: Demonstrated ability to manage multiple data workloads concurrently while delivering results efficiently.

The salary range for this position is $83,000 – $127,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.