Senior Solutions Architect jobs at Cloudinary in United Kingdom, London

At Cloudinary, you'll play a pivotal role in shaping the future of digital media delivery. You'll have the opportunity to drive significant impact on customer outcomes and influence how global brands approach media at scale—all while collaborating with a talented, distributed team that values innovation, collaboration, and technical excellence. The bulk of the work will be in the post sales part of the customer journey with occasional engagements in Pre-Sales.Responsibilities:Lead architectural discussions: design sessions, implement custom solutions, and solution reviews to ensure the optimal application of Cloudinary’s offerings in customer environments tailored to diverse customer use cases across web, mobile, eComm, digital publishing & more.Engage Enterprise Clients: Lead technical discussions in customer workshops and discovery sessions, translating business needs into scalable architectures.Be a Technical Authority: Define and advocate for architectural best practices focusing on performance, maintainability, and scalability.Communicate ROI: Develop and present business cases demonstrating the value and impact of your solutions to stakeholders with varying technical backgrounds.Elevate the Practice: Mentor junior architects, share reusable components, and influence solution design standards within the team.Own What You Build: Act as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.Collaborate Globally & Cross Functionally: Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team. Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with the support and product teams. Partner closely with Sales, Customer Success, Support, Partners, Product Management, and Engineering to ensure customer feedback and insights influence the product roadmap and enhance the customer experience.Thought Leadership & Knowledge Sharing: Represent Cloudinary at industry conferences, webinars, and customer events, sharing insights and best practices with a broad audience. Write in-depth knowledge articles, white papers, blogs and best practice guides to support customers and internal teams, contributing to Cloudinary’s repository of resources. Act as an industry thought leader by identifying emerging trends and developing relevant strategies to address them, positioning Cloudinary as an innovative leader in the space. Stay current with industry trends and Cloudinary’s evolving solutions to provide informed and forward-thinking guidance & configuration enhancements.About you:8+ years of experience in solution architecture, technical consulting, or enterprise application development with a focus on post-sales Customer Success settingHands-On Development Skills: Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js, or Python). You’re comfortable rolling up your sleeves to debug APIs, create sample apps, or build reusable integrations. You have experience building custom solutions from scratch Cloud-native media expertise: Proficiency with image/video management, CDN performance tuning, or media API integrations.Business & Technical Balance: Ability to distill complex technical solutions into clear, value-based messaging for non-technical audiences.Enterprise Experience: Comfortable working with global brands and navigating complex decision-making environments.Subject Matter Expertise: Demonstrated expertise in at least one domain relevant to Cloudinary and our customers (e.g., Digital Asset Management, web performance, eCommerce platforms, mobile-first delivery).Documentation Skills: Proficient in capturing architecture, support models, and long-term maintenance plans.Ability to travel 2-3 times per quarter. Bonus Points:Familiarity with platforms like Adobe Experience Manager, Contentful, Salesforce Commerce Cloud, or Shopify Plus.Experience working across multiple markets and languages within EMEA.Prior experience in technical pre-sales or post-sales implementation roles.A Master’s of Business or Technology#LI-BP1

At Cloudinary, you'll play a pivotal role in shaping the future of digital media delivery. You'll have the opportunity to drive significant impact on customer outcomes and influence how global brands approach media at scale—all while collaborating with a talented, distributed team that values innovation, collaboration, and technical excellence.Responsibilities:Architect and Deliver: Design and implement custom Cloudinary solutions tailored to diverse customer use cases across web, mobile, eCommerce, digital publishing, and more.Engage Enterprise Clients: Lead technical discussions in customer workshops and discovery sessions, translating business needs into scalable architectures.Be a Technical Authority: Define and advocate for architectural best practices focusing on performance, maintainability, and scalability.Communicate ROI: Develop and present business cases demonstrating the value and impact of your solutions to stakeholders with varying technical backgrounds.Elevate the Practice: Mentor junior architects, share reusable components, and influence solution design standards within the team.Own What You Build: Act as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.Collaborate Globally: Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team.About you:8+ years of experience in solution architecture, technical consulting, or enterprise application development.Cloud-native media expertise: Proficiency with image/video management, CDN performance tuning, or media API integrations.Hands-On Development Skills: Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js, or Python). You’re comfortable rolling up your sleeves to debug APIs, create sample apps, or build reusable integrations.Business & Technical Balance: Ability to distill complex technical solutions into clear, value-based messaging for non-technical audiences.Enterprise Experience: Comfortable working with global brands and navigating complex decision-making environments.Subject Matter Expertise: Demonstrated expertise in at least one domain relevant to Cloudinary and our customers (e.g., Digital Asset Management, web performance, eCommerce platforms, mobile-first delivery).Documentation Skills: Proficient in capturing architecture, support models, and long-term maintenance plans.Bonus Points:Familiarity with platforms like Adobe Experience Manager, Contentful, Salesforce Commerce Cloud, or Shopify Plus.Experience working across multiple markets and languages within EMEA.Prior experience in technical pre-sales or post-sales implementation roles.A Master’s of Business or Technology#LI-BP1

Cloudinary is looking for a Sr Director of Product Marketing to join our team to drive the success of our API-first Video product line. You will own and lead product marketing efforts for our analyst-recognized video offerings and are expected to bring innovative ideas and creative strategies to accelerate Cloudinary’s growth in the video space. You, as the expert, will collaborate with cross-functional teams to generate market awareness and revenue for our Video Platform and Video APIs. Come join us here at Cloudinary.Responsibilities:Lead product marketing for the Cloudinary Video product linePosition Cloudinary as a clearly differentiated Video vendor to customers, prospects, analystsBring deep industry insights and subject expertise in the Video space to the product and marketing teamsCraft compelling product messaging and stories for key use cases, industries, personas, and market segments Work with the corporate marketing, demand gen, CSM, and growth teams to drive awareness, campaigns, opportunities, and upsell/cross-sell for Video with prospects and current customersCreate value-based content and sales enablement in the form of presentations, web content, blogs, datasheets, brochures, customer case studies, demos, videos, and training materialsLaunch new innovations to market with impactful storytelling and coordinate launch activities across teamsAdvise product roadmap in close partnership with product management and product strategy teamsRepresent Cloudinary at thought leadership, demand generation, and company events as a Video SMEAdvise self-serve teams on strategies for positioning, messaging, and packaging/pricing to optimize Video PLG motion Analyze the market and key competitors to articulate differentiatorsWork with the PR and AR teams to brief media and analystsDrive win/loss analysis for Video to understand why we win or lose.About You:12+ years of product marketing experience (can include product management experience) 5+ years experience in the video space preferred Must have experience with SaaSExcellent writing and presentation skillsExperience with multiple business buyer personas, including technical buyersProven creativity and messaging skillsHighly analytical, data-driven approachComfortable with both high-level strategy and hands-on work.

Cloudinary is looking for a Sr Director of Product Marketing to join our team to drive the success of our API-first Video product line. You will own and lead product marketing efforts for our analyst-recognized video offerings and are expected to bring innovative ideas and creative strategies to accelerate Cloudinary’s growth in the video space. You, as the expert, will collaborate with cross-functional teams to generate market awareness and revenue for our Video Platform and Video APIs. Come join us here at Cloudinary.Responsibilities:Lead product marketing for the Cloudinary Video product linePosition Cloudinary as a clearly differentiated Video vendor to customers, prospects, analystsBring deep industry insights and subject expertise in the Video space to the product and marketing teamsCraft compelling product messaging and stories for key use cases, industries, personas, and market segments Work with the corporate marketing, demand gen, CSM, and growth teams to drive awareness, campaigns, opportunities, and upsell/cross-sell for Video with prospects and current customersCreate value-based content and sales enablement in the form of presentations, web content, blogs, datasheets, brochures, customer case studies, demos, videos, and training materialsLaunch new innovations to market with impactful storytelling and coordinate launch activities across teamsAdvise product roadmap in close partnership with product management and product strategy teamsRepresent Cloudinary at thought leadership, demand generation, and company events as a Video SMEAdvise self-serve teams on strategies for positioning, messaging, and packaging/pricing to optimize Video PLG motion Analyze the market and key competitors to articulate differentiatorsWork with the PR and AR teams to brief media and analystsDrive win/loss analysis for Video to understand why we win or lose.About You:12+ years of product marketing experience (can include product management experience) 5+ years experience in the video space preferred Must have experience with SaaSExcellent writing and presentation skillsExperience with multiple business buyer personas, including technical buyersProven creativity and messaging skillsHighly analytical, data-driven approachComfortable with both high-level strategy and hands-on work.

Cloudinary is passionate about building valuable partnerships that create joint wins for us, our partners, prospects, and our shared customers. To continue to drive the growth of our ecosystem, we’re looking for a Strategic Technology Partnerships Sr./Director, who will set and execute the direction for our strategic partnership with AWS. This role will define and lead key initiatives and program changes to increase the program value to both AWS and Cloudinary.This is a senior level position. In this role, you will have full accountability for the direction and results for Cloudinary’s AWS partnership. The right candidate will hold a mix of solid AWS partner program activity understanding and relationships, as well as a proven ability to build and execute against a multi-year strategy that drives results. Develop long-term strategic vision and goals for our AWS program, owning the strategic plan with aligned support across CloudinaryConstantly expand Cloudinary mind share inside of AWS and help establish GTM activities across North America, EMEA, and APAC.Promote Cloudinary-AWS partnership advantages with shared customer wins to foster strong, long-term relationships with AWS sales and technical teams.Drive Quarterly Business Reviews and other ongoing executive engagements with AWS, measuring performance against growth targetsCollaborate with Cloudinary Product Marketing to create the required collateral for AWS to support GTM initiativesCollaborate with Cloudinary Channels & Alliance organization to help build preferences for Cloudinary offerings inside AWS and AWS’ partner ecosystemProactively identify, prioritize and expand sales & marketing activities with relevant AWS verticals and competencies Recruit executive sponsors and key executive supporters within AWS and Cloudinary to create a strong alignment structure.Maintain a collaborative technical relationship with AWS that helps optimize and foster support for Cloudinary’s roadmap capabilitiesCollaborate with cross-functional teams, including Channels & Alliances, Sales, Marketing, and Product, to develop and implement enablement programs and joint marketing campaigns that drive sales opportunitiesWork collaboratively with AWS and Cloudinary teams to define strategic accounts and joint account planning targets, to support proactive business development.Oversee the management of the AWS co-sell program, ensuring timely registration and handling of co-sell activities.Track, analyze, and report on key performance metrics and pipeline activities for internal stakeholders, including executive leadership, to drive data-driven decision-making and optimize AWS performance.About you:10+ years in business development, strategic alliances and/or partner management for a cloud based service provider 4+ years leading partnership activities for a SaaS provider with AWS or GCPExperience leading an AWS Strategic investment program with a cloud based service provider Experience selling Cloud infrastructure services such as Storage, CDN or compute services Demonstrated track record of successful quota attainment in a sales and alliances role, tracking all types of measurements including sell through, sell to and sell with (partner influence)Experience selling and marketing via cloud marketplacesAdvanced understanding of AWS, including its products, services, organizational structure, and go-to-market strategies.Excellent relationship-building and communication skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic startup environment.Willingness to travel as required to meet with partners and attend industry events#LI-BP1