Ux Designer jobs at Citi Group
Citi Group Tableau Report Designer & Developer – Vice President Hybrid United States, Delaware, Wilmington
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to lead and deliver transformational efforts across the firm.
The individual in this role will report to the Controls Reporting Automation Lead. The team is responsible for the management, oversight, and implementation of global projects that enhance Citi’s ability to proactively detect, measure and manage Operational Risk and other functions as needed. This role requires an individual with strong experience building BI solutions and a desire to work in a fast pace, agile and dynamic environment where priorities and expectations change.
Responsibilities:
The person in this role will be responsible for the design and development of Operational and Compliance Risk dashboards to support Regulatory and Executive-level reporting. They will be responsible for interfacing with business analysts to understand reporting requirements, identify data sources, scripting and coding within Tableau and interfacing with end-users and leadership to meet reporting objectives. Post build activities include: Data Management, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Support to End-Users when needed. They must be able to influence in/out of their direct span of control, including local management and senior leaders across multiple functional disciplines.
Additional Responsibilities Include:
- Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
- Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
- Provide data analysis, governance, end-to-end management, and oversight for Governance Committees in adherence to Citi’s Policies, Standards, and Procedures.
- Enable proactive management of the risk and control environment through comprehensive reporting and analysis
- Engage with cross-business and Line of Defense stakeholders to deliver on projects/initiatives and ensure reporting strategies are consistent
- Engage with Technology partners to manage SDLC process and oversee technology implementations
- Develop and Manage Adoption Strategies to ensure ROI with dashboard deployment
- Implement strong internal controls over reporting lifecycle to ensure accuracy, on-time delivery, and audit-readiness
- Support identification of potential areas of vulnerability to key stakeholders to help support implementing an appropriate measure to mitigate risk.
- Regularly review and update risk and controls reporting standards and procedures to ensure their effectiveness and compliance with regulatory requirements.
- Support regular updates to senior management and the Board, keeping them informed of risk and control status and to ensure their reporting expectations are met.
- Support compliance with governance standards and regulatory requirements related to committee operations.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Qualifications:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
- Advanced experience building Tableau dashboards
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Education:
Bachelor's/University degree, Master's degree preferred
Controls Governance & OversightGovernance Reporting & AnalysisFull timeWilmington Delaware United States$125,760.00 - $188,640.00
Anticipated Posting Close Date:
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Citi Group Assistant Vice President Instructional Designer United States, Florida, Jacksonville
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This role offers a hybrid work arrangement.
Key Responsibilities:
- Develops training programs and learning materials using a variety of learning methodologies designed for classroom and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
- Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
- Creates, deploys, and maintains eLearning solutions using tools such as dominKnow, Area 9, SymTrain, and Adobe Creative Suite. Solutions include WBTs, systems and business simulations, scenario and game-based learning, audio, video, and additional media, as needed.
- Participates in the program design process by conducting needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation
- Creates measurement strategy for client solutions to include the overall assessment approach.
- Reviews and tests learning products for quality and adherence to technical standards.
- Researches current industry best practices in learning as well as eLearning and applies in instructional solutions
Qualifications:
This position requires a bachelor’s degree, or comparable experience in eLearning, Instructional Design, or a related field and/or eLearning Technical Certifications from certified institutions and experience. Other qualifications include:
- 4 + years of InstructionalDesign/eLearning/multi-mediaexperience
- Experience with the following content authoring tools desired: dominKnow, Brainshark, Area9, Symtrain. Adobe, Articulate Studio, Camtasia, SnagIt, and Adobe Creative Cloud applications such as Photoshop, Illustrator, Dreamweaver, Premier Pro, After Effects, and Audition
- Knowledge of LMS systems, and creating compliant content that functions within an LMS
- Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, customanimations/interactions,custom graphics, etc.
- Instructional design – knowledge of adult learning principles, assessment, needs analysis, job task analysis
- Experience providing instructional design across modalities (i.e. face-to-face, hybrid and online courses)
- Visual design – knowledge and experience in how to craft the visual experience that works best with course content
- Experience design – knowledge and experience in creating user interfaces that facilitates the best learning experience
- Adult Education in a financial services and/or corporate setting a plus
Leadership Skills:
- Ability to establish and/or build trust with teams, colleagues, and leaders
- Effective written and oral communication skills
- Ability to influence peers, direct manager, and specific business partners
- Ability to network and partner with colleagues and business partners
- Demonstrate adaptability; work well in ambiguous situations
- Model personal development
- Ability to work in a matrix organization
- Work well in a team environment
- Possess effective listening skills
- Possess effective, solution-oriented problem-solving and negotiating skills
- Ability to stay customer-focused
- Ability to collaborate with peers, design, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes
Note that theLearning Design & DevelopmentSenior Analyst may work in an adaptive, self-managed, cross-functional Agile development team where additional duties may arise including, but not limited to:
- Support the intake of new learning request through consulting and needs analysis as well as implementation of final product (including building and influencing key relationships across HR, L&D and the business); measure business outcomes.
- Supporting design and development of training solutions using a variety of learning tools and modalities in partnership with business and learning partners
- Observing and/or facilitating created curricula in both classroom and virtual environments and collaborating with key partners to ensure learner success
Anticipated Posting Close Date:
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Citi Group UX Designer United States, Indiana
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Citi is looking for a UX Designer who’s passionate about turning complex, data-rich workflows into intuitive, elegant user experiences. You will be part of a collaborative, cross-functional team that designs everything from data dashboards to chatbot interfaces- with strong emphasis on usability, clarity, and storytelling through design. As a UX designer on the Technology Reference Data team, you will help shape how users interact with our data-driven products across web apps, dashboards, and conversational UIs. You will create user-centric designs that simplify complexity, making technical experiences feel seamless and accessible. You will work closely with product managers, engineers, and data specialists – Contributing to the full design lifecycle from concept to high-fidelity execution. You will join a team that values design thinking, creativity, and curiosity. We believe great design happens when smart people come together to tackle complex challenges and we are looking for someone who’s as excited about solving problems as they are about crafting beautiful, usable experiences.
Please note this is a hybrid role and the successful candidate will be required to attend the office 3 days per week.
What you'll do
- Craft thoughtful, user-centered experiences for web applications, dashboards, and chatbot systems with focus on responsiveness and clarity
- Translate intricate workflows and datasets into clean, intuitive visual interactions
- Build wireframes, mockups, user flows, and high fidelity designs in Figma
- Apply and extend design systems – knowing when to reuse and when to create
- Collaborate closely with developers to ensure smooth implementation of designs
- Conduct user research and usability testing to inform and validate design decisions.
What we need from you:
- Proven experience designing complex systems and data rich-interfaces.
- Mastery of Figma
- Strong understanding of interaction design and visual hierarchy
- Bachelors degree or equivalent experience in UX, HCI or a related field.
- Familiarity with chatbot UI patterns and conversational design principles is a plus
- Excellent communication and cross-functional collaboration skills
Time Type:
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Citi Group UX Designer Product Developer - C13 IRVING United States, Texas, Irving
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Responsibilities:
- The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
- This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
- Creates a product vision aligned to business priorities and corresponding road-map to delivery
- Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms
- Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
- Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives
- Manages and implements a wide variety of products and solutions
- Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing
- Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
- Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions
- Creates clear and specific project plans, business and technical requirements documents for product execution
- Interacts with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy
- Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience of creating wireframes, mockups, user stories, and workflows
- Intellectual curiosity, analytical and conceptual thinker
- Proactively seeks and develops new opportunities
- Attention to detail and process/analytic mindset
- Ability to build networks and relationships internally and externally
- Familiarity with product development methodologies
- Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools
- Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
- Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
- Ability to structure and break down problems, develop solutions, and to drive to results
- Process Management knowledge with a propensity for detail and comprehensiveness of content
- Ability to collaborate and clearly communicate with team members of an organization
- Project Management skills with experience leading large cross functional initiatives
- Generation of reports and presentations for management
Education:
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Anticipated Posting Close Date:
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Citi Group UX Designer - AVP United States, Florida, Tampa
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The UX Designer - AVP (individual contributor) is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.
User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
Responsibilities:
- Hold meetings with users, clients, product sponsors and technology to understand project requirements
- Perform UX research, define IA, user journeys, and create personas
- Identify metrics and data that can support decision-making
- Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
- Perform relevant testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use, and contribute to, the approved design system
- Adhere to, and improve design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Help to train and support junior team members
- Confidently challenge substandard work by other team members
- Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of relevant experience
- Strong attention to detail & analytical skills
- Experience delivering with an agile methodology
- Excellent communication and presentation skills
- Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
- Experience using design systems Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
Education:
- Bachelor’s degree/University degree or equivalent work experience
Anticipated Posting Close Date:
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to lead and deliver transformational efforts across the firm.
The individual in this role will report to the Controls Reporting Automation Lead. The team is responsible for the management, oversight, and implementation of global projects that enhance Citi’s ability to proactively detect, measure and manage Operational Risk and other functions as needed. This role requires an individual with strong experience building BI solutions and a desire to work in a fast pace, agile and dynamic environment where priorities and expectations change.
Responsibilities:
The person in this role will be responsible for the design and development of Operational and Compliance Risk dashboards to support Regulatory and Executive-level reporting. They will be responsible for interfacing with business analysts to understand reporting requirements, identify data sources, scripting and coding within Tableau and interfacing with end-users and leadership to meet reporting objectives. Post build activities include: Data Management, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Support to End-Users when needed. They must be able to influence in/out of their direct span of control, including local management and senior leaders across multiple functional disciplines.
Additional Responsibilities Include:
- Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
- Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
- Provide data analysis, governance, end-to-end management, and oversight for Governance Committees in adherence to Citi’s Policies, Standards, and Procedures.
- Enable proactive management of the risk and control environment through comprehensive reporting and analysis
- Engage with cross-business and Line of Defense stakeholders to deliver on projects/initiatives and ensure reporting strategies are consistent
- Engage with Technology partners to manage SDLC process and oversee technology implementations
- Develop and Manage Adoption Strategies to ensure ROI with dashboard deployment
- Implement strong internal controls over reporting lifecycle to ensure accuracy, on-time delivery, and audit-readiness
- Support identification of potential areas of vulnerability to key stakeholders to help support implementing an appropriate measure to mitigate risk.
- Regularly review and update risk and controls reporting standards and procedures to ensure their effectiveness and compliance with regulatory requirements.
- Support regular updates to senior management and the Board, keeping them informed of risk and control status and to ensure their reporting expectations are met.
- Support compliance with governance standards and regulatory requirements related to committee operations.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Qualifications:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
- Advanced experience building Tableau dashboards
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Education:
Bachelor's/University degree, Master's degree preferred
Controls Governance & OversightGovernance Reporting & AnalysisFull timeWilmington Delaware United States$125,760.00 - $188,640.00
Anticipated Posting Close Date:
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