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The Service Process Coordinator performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.Responsibilities:
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This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Schedule Monday to Friday 8:30 am to 5:00 pm CST
Operations - CoreFull timeOfallon Missouri United States$50,900.00 - $66,400.00Please see the requirements listed above.For complementary skills, please see above and/or contact the recruiter.
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The objective of the ERMTP is to develop consistent and comprehensive enterprise-wide awareness and competency in risk and controls policy knowledge and to provide employees with the knowledge and skills to carry out risk management and control responsibilities relevant to their roles. The ERMTP is anchored to enterprise-wide policies and standards supporting the four pillars of Citi’s Enterprise Risk Management Framework: Culture and Conduct, Risk Governance, Risk Management (including Level 0 / Level 1 Risk Categories) and Enterprise Risk & Controls Programs. The ERMTP is designed to provide all Citi employees with access to learning modules to help them understand how they contribute towards Citi’s risk management strategy through adhering to the relevant policies which apply to their roles.
ERMTP is a cumulative training curriculum developed and deployed at five levels of complexity:
The Training Content Program Manager role is a risk management subject matter expert responsible for driving the development and delivery of training programscovering
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This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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The objective of the ERMTP is to develop consistent and comprehensive enterprise-wide awareness and competency in risk and controls policy knowledge and to provide employees with the knowledge and skills to carry out risk management and control responsibilities relevant to their roles. The ERMTP is anchored to enterprise-wide policies and standards supporting the four pillars of Citi’s Enterprise Risk Management Framework: Culture and Conduct, Risk Governance, Risk Management (including Level 0 / Level 1 Risk Categories) and Enterprise Risk & Controls Programs. The ERMTP is designed to provide all Citi employees with access to learning modules to help them understand how they contribute towards Citi’s risk management strategy through adhering to the relevant policies which apply to their roles.
ERMTP is a cumulative training curriculum developed and deployed at five levels of complexity:
The Training Content Program Manager role is a risk management subject matter expert responsible for driving the development and delivery of training programscovering
Key Responsibilities:
Skills/Competencies:
Qualifications:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Anticipated Posting Close Date:

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Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Schedule Monday to Friday 8:00 am to 4:30 pm CST
Operations SupportFull timeSan Antonio Texas United States$70,720.00 - $106,080.00Please see the requirements listed above.For complementary skills, please see above and/or contact the recruiter.
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The SVP Operational Risk Stress Testing manages the execution of stress tests for operational risk. These stress tests including enterprise stress tests, such as CCAR and DFAST and stress tests for entities across the globe where Citi has a presence. The role requires a balance of quantitative and analytics skills, leadership /management skills, and written and verbal communication skills. The quantitative and analytical skills are needed to understand the models, interpret results and contribute to the model development agenda. The SVP Operational Risk Stress Testing must work cross-functionally to manage the process and building consensus and support for recommendations. Below is more detail on the responsibilities:
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Job description
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