Transaction Manager -account Specialist jobs at Citi Group in United States, Tampa

Responsibilities:

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Direct hands-on experience in audit and risk management, with technical expertise in financial models.
• Strong understanding of relevant regulations (e.g., SR 11-7, SR 15-18, OCC 11-12) and model development/validation processes in areas such as market risk, credit risk, loss forecasting, AML, Basel, CCAR, or CECL.
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Demonstrated successful experience in business, functional and people management
• Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree in a quantitative field (e.g., Statistics, Economics, Mathematics, Finance) preferred.

Anticipated Posting Close Date:

What you will be doing:

• Oversee risks, controls, and regulatory initiatives related to Operational Risk Management (ORM), utilizing Agile, Waterfall, and Design Thinking methodologies for optimal outcomes.
• Manage a diverse portfolio including MRAs, Strategic Projects, Consent Order RBCMs, Data Use Cases, and process improvement projects.
• Provide servant leadership and mentorship to a cross-functional team comprising subject matter experts, project/program managers, business analysts, and process improvement specialists.
• Inspire and empower the team by fostering a collaborative environment, providing a clear vision, setting success-oriented objectives, removing obstacles, and promoting continuous learning opportunities.
• Cultivate a supportive atmosphere that fosters professional development and career growth among team members. Identify and implement areas of improvement and simplification within ORM and the broader Risk Organization, by identifying opportunities to build user-friendly, purpose-built automated solutions that enable effective business outcome delivery and high solution adoption rates.
• Govern a portfolio of implemented solutions, tracking adoption metrics to maximize reuse and optimize resources.

What we need from you:

• Proven track record of success combining experience in program and project management, with a focus on Agile, Waterfall, and Design Thinking methodologies.
• Demonstrated leadership and team management abilities with a proven track record in steering cross-functional teams using a servant leadership style.
• In-depth understanding of operational risk management, data governance, and business process analysis.
• Practical application of Agile, Waterfall, and Design Thinking frameworks. Exceptional communication, critical thinking, and problem-solving abilities with the aptitude to inspire, lead, and influence diverse partners. • A hands-on, servant leadership approach, with a willingness to actively participate in tasks and the capacity to motivate others to contribute and grow.
• Passionate about fostering a learning environment and promoting professional growth.
• Collaborative and inspiring approach when working with sponsors and stakeholders, effectively managing their expectations.
• Excellent organizational skills, with the ability to manage a diverse portfolio.
• Proficiency in tracking, analyzing, and interpreting adoption metrics.
• Experience with workflow design, implementation, and best practices for user-centered design.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience.

Anticipated Posting Close Date:

The Tax EUC/ITeSS Risk & Controls (R&C) Specialist provides strategic oversight, guidance and support related toEnd User Computing (EUC) and IT Enabled Smart Solutions (ITeSS)policy compliance, execution and maintenanceacross the Citi Tax function globally.The individual should possess an in-depth understanding of EUCs/ITeSS use cases and Operational Risk management, with a good understanding of the financial industry.This role will have responsibility for supporting all aspects, phases and strategy related to the EUC/ITeSS Framework and end-to-end EUC/ITeSS lifecycle. The role requires a broad and comprehensive understanding of the different policies, systems, and practices relevant to the function, as well as practical experience with multiple business cycles. This role is global in nature and will support and partner with the EUC/ITeSS Champion, Accountable Business Owners (ABOs) and various cross functional stakeholders including Finance, Technology, Risk, Independent Compliance Risk Management, and Internal Audit. Excellent communication skills are required to influence a wide range of audiences.

Responsibilities

Included, but not limited to:

• Ensure awareness of the “End User Computing” (EUC), and “IT -enabled Smart” (ITeSS) Policy and Standards; communicate recent policy changes and program updates to all Tax stakeholders.
• Responsible for supporting Accountable Business Owners (ABOs) and EUC/ITeSS Owners with adherence to the EUC & ITeSS Policies
• Monitor EUC/ITeSS Compliance metrics and ensure stakeholders meet requirements, follow up with EUC/ITeSS stakeholders to ensure compliance reviews are performed; including working with users on reported issues
• Perform oversight of adoption of the EUC/ITeSS Process Risk Control and Monitoring (PRCMs) requirements and provide information to support monitoring of EUC/ITeSS controls in alignment with the Managers Control Assessment (MCA) PRCMs
• Assess and review all EUC/ITeSS Exceptions submitted to ensure the exceptions are complete, aligned with their business’ initiatives and goals for EUC/ITeSS, and follow up with Steering Committee members or delegates to review and obtain approvals.
• Perform Quality Assurance Testing & Reviews. Review sample selections of EUC and Non-EUCs to validate the business meets the EUC Standards’ requirements.
• Lead Business and Function level engagement on EUC/ITeSS Tool implementation and enhancements, testing, and training
• Attend all EUC/ITeSS Champion trainings conducted by the EUC/ITeSS Governance Team.
• Monitor High & Critical & Medium Risk EUCs retirement plan creation and completeness
• Medium Risk EUC Survey Coordination: The EUC Champions are required to review and attest to the accuracy of the MR EUC risk assessment classification to ensure adherence to the consent order regulatory requirement.
• Provide SME (including technical) support to EUC/ITeSS owners (queries & troubleshooting)
• Support EUC/ITeSS related Issue Management (Identification, wording review, specific training, closure review)

Support ITeSS Use Case Migration/Registration

• Partner effectively across the firm with key teams to drive the tools and capabilities including EUC/ITeSS Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities supporting the EUC and ITeSS Lifecycle.

• Point-of-Contact and Coordinator for a wide range of EUC/ITeSS related initiatives, projects and deliverables, especially those related to Regulator requests/requirements as well as internal First, Second and Third Lines of Defense challenges and audits
• Administer First Line of Defense Credible challenge of EUC/ITeSS use cases
• Assist with Tax Function level engagement on tooling implementation and enhancements, testing, and training.
• Identify and evaluate issues, including assessing root cause analysis to support the development of effective Corrective Action Plans (CAPs), Risk Exceptions and corresponding timelines
• Support the validation and closing of issues and CAPs, validation of supporting documentation used for closure and engaging risk partners across all three lines of defense
• Assist with the execution of Transformation related deliverables, including reviewing and assessing supporting documentation and engaging risk partners across all the lines of defense
• Engage in additional R&C strategic initiatives, including collaboration with key stakeholders and risk partners across all the lines of defense
• Provide risk and control guidance in accordance with Enterprise Risk Management Framework
• This is a global role that will work with senior Tax leaders and their teams across all jurisdictions as well as interface with other businesses and functions as well all lines of defense

Qualifications

• Strong understanding of the Enterprise Risk Management Framework and of the EUC/ITeSS Governance Framework for Citi.
• Extensive knowledge of , and experience with, Citi’s End User Computing andIT Enabled Smart Solutions (ITeSS)Policies, Standards and Procedures, as well as EUC Governance Programs and related support & guidance teams
• Demonstrated excellence at working with colleagues and stakeholders to both guide and ensure EUC/ITeSS policy compliance and best practices.
• Desire and Ability to be point of contact for stakeholders – identifying and understanding needs in order to drive decision- making/resolution in a collaborative approach which includes vetting/troubleshooting
• Ability to partner with stakeholders to validate draft action plans in support of regulatoryrequirements/commitmentsor initiatives
• Proficiency at measuring policy adherence and remedial action follow through associated with Policy adherence.
• Robust understanding of an effective control environment, including control design and operating effectiveness
• Strong problem-solving skills; comfortable tackling complex problems by breaking down into manageable portions
• Ability to work in a fast-paced, dynamic, and global environment, including strong communication, facilitation, and consensus-building skills
• Detailed oriented, including strong organization and project management skills to meet strict deadlines
• Strong Excel, Dashboard and SharePoint creation capabilities desired

Anticipated Posting Close Date:

Responsibilities:

• Identify stakeholders and key organizations to build and manage relationships with
• Gather, synthesize and distill detailed information to deliver crisp and succinct executive-level communication
• Simultaneously manage multiple projects including delivery and management level communications
• Develop content for relevant governance forums
• Lead the facilitation, coordination, and arbitration of cross-functional complex problems within / across programs and with Senior Management
• Liaise between the Enterprise Chief Data Office, Federated Chief Data Office and other key partners in the Functions and Lines of Business to progress the Data Transformation agenda
• Lead work streams focusing on broad range of Data initiatives including data requirements, issues management, Data Quality rules, lineage, and taxonomy
• Develop business requirements, process mapping of current and future state processes, communication applications of new processes and facilitating the change management program to move to the new process

Qualifications:

• 8+ years of experience, Banking or Finance industry preferred. Prior strategy consulting experience with a focus on change management and program delivery preferred
• Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them.
• Working knowledge of Citi’s Data Operating Model

• Bachelor's/University degree,Master's degree preferred

Anticipated Posting Close Date:

This role requires a pragmatic, proactive professional with a thorough understanding of the business covered by the team and its products and services. This role also requires a thorough understanding of the contractual terms and legal implications of Citi’s documentation. Excellent communication and diplomacy skills are required as this role also advises Citi businesses in discussions on the various contractual provisions, including on the risks of modifying or amending such terms and provisions

Responsibilities:

• Reviews, drafts, and negotiates contracts and required documentation for the relevant Citi business
• Conducts business negotiations of high complexity in a timely, thorough, and efficient manner
• Collaborates with the firm's institutional clients and their internal/external counsel as well as Citi’s first line, legal, second line and other internal constituents during negotiations
• Acts as a subject matter expert to address queries from Citi businesses and clients regarding the contractual documentation and escalates to senior attorneys as required
• Engages with unresponsive customers, maintaining detailed records of the negotiations
• Develop and implement of projects relating to implementation of regulation, process improvements or development of new products and services
• Stays abreast of new and changing regulatory and legal issues and industry initiatives and ensures compliance with regulatory requirements
• Advises the Risk function and business partners on risks and associated documentation requirements based on product and relevant jurisdiction(s)
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services
• Transaction Management and/or contractual and documentation negotiation experience in a large institutional setting.
• Proven record of completing complex documentation within very tight time deadlines
• Ability to manage complex documentation with organization and detail
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• In-depth knowledge of legal customs and practices
• Knowledge and understanding of the financial services industry
• Experience with complex corporate structures including hedge funds, structures involving third party lenders, Special Purpose Vehicles, mutual funds and the like

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

You will be a member of Prime Finance team and work closely with stakeholders to support a rapidly growing Prime Finance business.

Responsibilities:

• Provide legal and regulatory advice to stakeholders in Prime Finance business covering prime brokerage, margin lending, and other forms of securities financing transactions.
• Provide legal advice and support platform and product development, collaborate with stakeholders to provide advice on regulatory and legal implications and issues.

Qualifications:

• Knowledge of U.S. margin regulation and customer protection laws will be a plus (such as portfolio margin rules, Regulation T, Regulation U, Regulation X, Rule 15c3-3, FINRA 4210 Rule, UCC Articles 8 and 9, Bankruptcy Code safe harbors, Rule 15a-6).
• Knowledge of ISDA infrastructure will be a plus.

Anticipated Posting Close Date:

Key Responsibilities:

• Partner with CPSO Strategy Leads, SMEs, and key stakeholders to translate strategic objectives into executable plans.

• Lead the end-to-end planning and execution of strategic initiatives, optimizing resources, timelines, and execution quality.

• Support the execution of regulatory remediation projects, ensuring adherence to regulatory expectations and timelines.

• Develop detailed project roadmaps, milestones, and success metrics.

• Identify and proactively manage risks, issues, and dependencies to safeguard delivery outcomes.

• Build and maintain strong partnerships across functional, business, and product teams.

• Implement initiative level governance solutions to ensure consistent reporting, escalation, and decision-making processes.

• Prepare executive-level updates and reports that communicate progress, risks, and opportunities clearly and effectively.

• Foster a culture of accountability, transparency, and continuous improvement in execution practices.

• Act as a champion for change management and help teams adapt to new processes, structures, or technologies as needed

Qualifications:

• 12+ years of relevant experience in program execution, strategy delivery, regulatory remediation, or related fields.

• Proficient knowledge of Wholesale Credit Risk would be advantageous.

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

• Proven success leading complex, cross-functional initiatives in large, matrixed organizations.

• Deep knowledge of regulatory environments, particularly in financial services.

• Strong strategic thinking and problem-solving skills, combined with an execution-driven mindset.

• Exceptional interpersonal, communication, and influencing skills at all levels of an organization.

• Experience with project management methodologies (e.g., Agile, Waterfall, hybrid).

• Relevant certifications (e.g., PMP, PRINCE2, Agile certifications) are a plus.

We offer:

• Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls.

• Cooperation with a high quality, international, multicultural and global team.

• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.

• Management supporting balanced and agile work (flexible working hours, home office).

• Attractive benefits package (Benefit System, medical care, pension plan etc.).

• A chance to make a difference with various affinity networks and charity initiatives.

Time Type:

Transaction Management (TM ) will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities:

• Perform leadership role relevant to the development of the team supporting loan origination and lifecycle management which includes syndicated and bilateral loans in the ICG Spread Products business pillar covering but not limited to commercial real estate, asset backed securities, credit financing, residential finance, transportation and affordable housing type transactions.
• Assess processes, standards, procedures, controls, and training, specifically for the Spread Products TM team to identify areas of improvement.
• Leads the facilitation and coordination of cross-functional/regional topics within/across Transaction Management.
• Assists team with the identification and drive to the resolution of issues.
• Lead projects to enhance performance and efficiency.
• Works with stakeholders to ensure initiatives meet business goals.
• Produce and provide training and support to transaction management staff and business constituents as applicable.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via KPIs and metrics.
• Work with lines of business, transaction management, and loan operations to improve operational metrics and risk and control reviews.
• Constantly improve processes, controls and efficiencies within the group and in the front to back across loan lifecycle.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Individual must have excellent communication, organizational and interpersonal skills.
• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Tableau or visualization tool familiarity.
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail.
• Developed analytical and problem-solving abilities.
• Client relationship and solution skills.

Additional non-core qualifications which will be considered are:

• Experience and strong knowledge in the Spread Products space.
• Strong knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, etc.
• Proven ability to collaborate with team members, senior management and other business constituents as part of a working group.
• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems.
• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders.
• Comprehensive understanding and awareness of appropriate corporate and regulatory policies in relation to Lending.
• Deep knowledge of operational processes supporting Wholesale lending.
• Ability to work in an environment where priorities are frequently changing.
• Proven experience in driving organizational change and operational transformation.

Anticipated Posting Close Date: