Customer Service Sr Analyst C12 Hybrid jobs at Citi Group in United States, Tampa
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United States
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Tampa
638 jobs found
24.06.2024
CG
Citi Group Customer Service Sr Analyst C12 Hybrid United States, Florida, Tampa
Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps. Liaise with internal and external cross-functional partners...
Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps. Liaise with internal and external cross-functional partners...
Workflow coordination. Metrics reporting & analysis. Identify errors and put corrective actions in place to avoid future problems. Act as first point of escalation for operational and/or customer issues. Coordinate...
Helps to define and ongoing management of target data architecture for risk information. Liaises with other Citi risk organizations to identify and maintain appropriate alignment, specifically with Citi Data Standards....
Helps to define and ongoing management of target data architecture for risk information. Liaises with other Citi risk organizations to identify and maintain appropriate alignment, specifically with Citi Data Standards....
Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks....
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT. Consult with users and clients to solve complex system issues/problems through in-depth...
Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps. Liaise with internal and external cross-functional partners...
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