Digital Product Management Analyst - Chatbot jobs at Citi Group in United States, San Antonio
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Company (1)
Job type
Job categories
Job title (1)
United States
State
San Antonio
17 jobs found
21.07.2025
CG
Citi Group KYC Operations Lead Analyst - C13 Hybrid United States, Texas, San Antonio
Dimension all Financial Crimes identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML/KYC and Sanctions policy gaps. Support the impact...
Provide guidance and subject matter expertise related to policy and regulatory requirements up to senior management across the businesses and support functions. Act as an SME for AML/KYC and Sanctions...
Define and monitor key success metrics to measure overall Financial Crimes (FC) program health. Develop and maintain dashboards and scorecards to report out on FC program health. Identify data needs...
Help execute control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA). Assist in the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality...
Develop detailed understanding of Citi's voice and/or chat applications and platforms to be able to provide operational assistance, support and insight into processes, functional expertise, best practices, and customer experience....
Help assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. Help drive controls enhancements focused on increasing efficiency and reducing risk. Help assist in the...
Responsible for building new products and services, working with data to continually optimize the chatbot / messaging Citi environments. Develop relationships within the organization to turn pain points into prioritized...
Dimension all Financial Crimes identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML/KYC and Sanctions policy gaps. Support the impact...
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