Vice President Creative Asset Specialist Media Services jobs at Citi Group in United States, New York

Lead and Oversee:

Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively

Oversee and co-ordinate all account owner activity across Markets Operations. Includes but not limited to:

Understand and maintain Operations chart of accounts

Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements

Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes

Ensure well defined and documented processes are in place for reserve calculations across Markets Operations. Identify opportunities to reduce aged exceptions to reduce reserves

Review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies

Partnership with other functions to support a strong end to end control environment:

Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards

Partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting

Work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring

Drive progress on areas of improvement:

Work with Technology and internal partners to build a standard mechanism to accrue for and then pay/receive interest between internal desks/accounts across all products in Markets

Implement best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls

Promote development and retention of account and reconciliation SME’s across the group

Strengthen issue management processes, ensure emerging risks are correctly escalated with the appropriate level of urgency

Lead and oversee Markets Operations’ involvement in firm-wide programs related to accounting and book and records matters (e.g. Strategic Ledger). Represent Markets Operations at firmwide governance forums such as the Enterprise Design Authority.

10+ years relevant experience

Industry expertise in financial accounting and the operational aspects of books and records management and account management

Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable.

Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.

Well-versed in reviewing the dimensions of franchise risk.

Strong Leadership skills-Operates as a leader.

Serves as a point of escalation for key issues or time sensitive decisions.

Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.

Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.

Able to manage issues associated with operational risk capital, in partnership with the business, Finance and the Risk organization.

Acts as a role model for managing people, coaching, and serving as a mentor.

Excellent Communications skills verbal & written. Active listening skills.

Qualifications:

Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

What you’ll do:

• Leverage a strong understanding of the business to drive strategy, key stakeholders and business capability and create solution roadmaps across various business portfolios that breaks down silos to provide a best-in-class product experience.

• Fulfilling a product role driving Key Fund Service Programs focused on Simplification and move to common initiatives

• Work with Programme Sponsor to develop business cases, budget initiatives, and conduct cost benefit analysis is in line with business objectives.

• Work as Product, Program Manager / Owner and Execution lead. Leading in planning, directing and coordination of day-to-day activities of running a programme or portfolio of programmes within Fund Services.

• Partner with product management teams and product delivery executives to ensure roadmaps and implementation strategies are aligned to technology and business investments.

• Develop business cases, budget initiatives, and conduct cost benefit analysis is in line with business objectives.

• Work closely with all technical partners to align strategic technical investments to the target state business architecture or justify any deviations.

• Collaborate with stakeholders across product, operations, and technology to define, prioritize, and implement product enhancements and new product offerings.

• Develop and maintain comprehensive program execution plans, including timelines, resource allocation, and risk management strategies.

• Lead efforts to establish, formalize and communicate business solutions and educate business stakeholders particularly the client teams on value and importance of proposed solutions.

• Manage the product lifecycle from conception through launch, ongoing maintenance, and eventual retirement

• Present regular updates to clients and senior management on program status, key deliverables, risks, and realized business benefits.

• Ensure all product-related activities comply with relevant regulatory requirements and internal policies.

• Develop and communicate the product strategy & governance principles aimed at optimizing straight-through processing and guaranteeing the timeliness, completeness, accuracy, and internal consistency of financial reporting, business processing, and overall client experience success.

What we’ll need from you:

• Self-motivated, independent, multi-tasker, willing and able to take ownership of various parts of an initiative. Ability to effectively deliver under time pressure, clarifying ambiguity as needed to deliver against expectations

• At least 5 years relevant project/program management experience, preferred experience in running large programs of work for Securities Services

• At least 5-10 years’ experience preferred in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity

• Work closely with Product owners to develop and drive product roadmaps that are inclusive of business operations and technology future change needs that have a keen eye on client experience.

• Track of record in standardizing and driving procedures and policies across program and project management practice

• Ability to effectively deliver under time pressure, clarifying ambiguity as needed to deliver against expectations

• Ability to coordinate and tie break in complex and siloed organizations through Influence and develop strong relationships by driving value added change.

• Self-motivated, independent, multi-tasker, willing and able to take ownership of various parts of an initiative.

Qualifications:

• 5 years of experience minimum.

• Should demonstrate a commitment to quality and attention to detail

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders

• Critical thinking and problem-solving skills

• Understanding of Technology and Program Execution

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree

Anticipated Posting Close Date:

Capital optimization is a critical area for Citigroup and represents a significant challenge facing the financial services industry. As a firm, our ability to effectively lead in this area will be a significant determinant of our future competitiveness. It also helps satisfy a regulatory requirement for enhanced connection between strategic planning and capital planning.

Services Capital Allocation and Management, Lead Analyst, will play a critical role in Services’ capital and balance sheet strategy by supporting capital investment at the transaction and client level to align decision-making tools, such as the pro-forma pricing calculator and Citi-wide client returns analytics, with risk and capital related balance sheet platforms and actualized capital requirements and financials. The successful candidate will report to Head of Services BSCM and, over time, become a Capital & Balance Sheet SME, supporting various asset businesses with Services, including TTS Trade and Working Capital Solutions organization and Commercial Cards.

Key responsibilities:

• Analyze client pricing and advise on modeling assumptions of transaction returns to support deal-level decision making with Trade & Working Capital Solutions Product and Sales managers

• Partner with Client Analytics to drive enhancements to client level RWA, Capital, Tangible Common Equity (TCE) and Liquidity metric calculations in the deal level pricing RoRC Calculator and CIW platform

• Ensure enhancements to the RoRC Calculator and Client Returns methodology are made in line with expectations before release, such as enhanced calculations, functionality and usability

• Identify inconsistencies in client financials/TCE, Services RWA, and other Services capital metrics (GSST/CECL); escalate systemic issues and create Data Concerns, identify root causes, and influence automated solutions

• Optimize eligible new client originations and manage Treasury’s FAS 133 SOFR Cash Flow Hedge program for TTS Trade, in order to help the business realize up to $10MM+ in revenue from reduced liquidity costs

• Explore opportunities amongst the Trade and Working Capital Solutions product pillars that can be leveraged to enhance capital and Return on Tangible Common Equity (RoTCE)

• Partner with RWA controllers to ensure validity of Top Side Adjustments (TSAs) and take action, where applicable, to reduce or systemically remediate excess capital (e.g. Corporate Guarantees and Collateral)

• Liaise with Regulatory Policy and Capital Group (RCPG), Capital Interpretive & Analytics Team (CIAT) and Confirmation of Basel Classification Review and Analysis (COBRA) on RWA and capital actions requiring regulatory interpretation to support capital mitigation opportunities

• Provide capital training and develop education initiatives globally, utilizing our partners, for the Services organization to increase knowledge on everything related to RoTCE and capital. Maintain up to date materials and news articles on our dedicated SharePoint for Services

• Support on enhancing self-service data tools and encourage wider use among the organization to self-serve data requirements and utilize dashboards

Key Competencies:

• Wholesale Credit Orientation: Experience working with Risk / Treasury / Finance and Technology / Operations partners in product management or risk capacity; exposure to RWA, TCE, capital and liquidity measures a plus

• Portfolio Management: Understand how TTS’s exposure to client and counterparties combines into the global portfolio and fits into the portfolio’s lifecycle

• Proven Data / Analytical skills: Experience turning complex information into actionable recommendations

• Analytical Problem Solver: Ability to leverage automated technology solutions to answer business problems, innovation mind set and intellectual curiosity

• Partnership and Collaboration Skills: Ability to partner well with a range of stakeholders in the firm to drive objectives to delivery, strong interpersonal skills to identify and resolve conflict to mitigate roadblocks

• Design and Delineating: Proven ability to collaborate with managers in creating and presenting effective presentations for seniors

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, Computer Science, Math, Financial Engineering, Physics, or related field; advanced degree is a plus

• 6+ years relevant experience in the Financial Services / Banking industry

• Understanding of Risk / Treasury / Corporate Banking functions; exposure to modelling concepts (PD, LGD) helpful

• Proven analytical skills for developing data analysis and quantitative strategies

• Highly proficient in Excel, macros, and databases

• Advanced PowerPoint presentation skills a plus

• Excellent interpersonal, influencing, facilitation, and partnering skills with key stakeholders and senior management

• A demonstrated history of delivering on initiatives

• Ability to work under pressure in a highly professional environment

• Passion, integrity, positive attitude, mission-driven, and self-directed

Anticipated Posting Close Date:

Responsibilities:

• Provide first point of contact service for Clients in the Derivative Confirmation process.
• Ensuring all issues/breaks are raised and resolved appropriately, in a timely and risk-conscious manner
• Regular communication with Internal Clients and Stakeholders, including Legal, Compliance, Trading Desk, and other Middle Office groups globally.
• Ability to produce timely accurate reporting statements for the group on a daily/weekly/monthly basis to ensure appropriate oversight of client accounts.
• Enhance our client experience by identifying process improvements to increase the automation and accuracy of the trade confirmation generation
• Provide an enhanced level of client service to our platinum level clients to ensure their own key metric SLA’s are being met on a consistent basis.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 0-2 experience in a related Derivative Confirmations role, including any of Equity, Rates or Credit Derivative products
• Proven experience in creating and implementing processes that result in improved business performance
• Effective verbal and written communication and analytical skills

• Bachelor’s/Universitydegree or equivalent experience

Anticipated Posting Close Date:

Asset-Backed Securitization & Financing (“ABS&F”) structures and executes Asset-Backed Securitizations (ABS) and lending facilities across a wide range of consumer and commercial asset classes including automobile and equipment loans, leases, and floorplan, consumer and commercial credit cards, industrial transportation assets (aviation, rail and containers), student loans, personal loans, SME loans, solar loan and leases, home improvement loans, handset receivables, digital infrastructure and other esoteric asset classes.

ABS&F offers our clients the ability to monetize stable, recurring asset cash flows through bankruptcy-remote vehicles. Transactions are executed both in the capital markets (where Citi places the financings with institutional investors) and lending facilities funded through Citi’s commercial paper conduits and balance sheet.

ABS&F offers a unique perspective as an underwriter of capital markets transactions, as well as credit analyst for lending transactions. ABS&F also advises clients on balance sheet management, transaction execution and often provides secured financing and advice in conjunction with event driven transactions including M&As and restructurings.

Citi is a market leader in both traditional and non-traditional ABS asset classes and is consistently a top ranked practitioner in the market.

Associate/Analyst Responsibilities and Opportunities:

• Learn about fixed income markets, corporate capital structures and securitization markets

• Associates/Analysts will work in deal teams to structure and originate transactions for our clients and will be responsible to:

  • Develop rating agency materials and presentations to support the transaction’s ratings

  • Review structuring models and prepare transaction analytics

  • Work with transaction parties (issuer, lawyers and accountants) to develop offering documents

  • Develop materials for the sales and syndication process

  • Respond to investor inquiries and aggregate investor feedback

  • Coordinate meetings and execute administrative requirements

• In a lending capacity Associates/Analysts will be responsible to:

  • Review performance and risk of assets

  • Assess pricing and benchmark to comparable transactions

  • Analyze risk-weighted returns and regulatory capital

  • Work with colleagues to develop credit materials and facilitate the approval process

  • Facilitate transaction execution with our operations team

  • Monitor transactions on an ongoing basis

• Analysts/Associates will work to prepare ABS market update materials and pitch books for current and prospective clients

• Participate in client discussions

• Collaborate with senior ABS bankers and other internal parties on regular way and strategic transactions

• Analyze market trends and relative value of ABS products

• Develop advanced Excel, PowerPoint and ABS modelling skills

Key Skills & Experience:

• Detail-oriented, organized and able to work as part of a team

• Excellent written and verbal communication skills

• Strong quantitative skills; familiarity with Microsoft Excel required

• Analysts/Associates in the group will gain a deep understanding of market dynamics, including the drivers of spread movements and investor sentiment, as well as invaluable technical skills

• 1-2 years of relevant experience for Analyst level and 3-4 years for Associate level

• Bachelor’s degree in finance or closely related areas of Business Administration Master's degree in Business Administration preferred

• Experience in evaluating financing transactions and structures

• Experience creating financial analyses

• Ability to work with teams and track business development (collect research, analyze industry trends)

• Series 79, 7 and 63 licenses (can be obtained upon hire)

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Role and Responsibilities include, but are not limited to:

• Define and drive the strategic agenda for the Services Marketing organization’s MarTech roadmap, mobilizing key partners across the end-to-end ecosystem inclusive of near term & long-term priorities for critical domains e.g. campaign management & workflow, content management, channel management & delivery, audience management, etc.
• Design and deliver prioritized MarTech stack capabilities and infrastructure strategies roadmap for the e Services Marketing organization aligned with the Services business priorities, the initiatives of the Marketing Innovation and Content team within the centralized Marketing and Content organization, and firm-wide policies, and global regulations.
• They must also be able to secure necessary resources and processes to successfully deliver on plan. Responsible to deliver Adobe content stack, enabling dynamic, personalized digital content, and testing capabilities. In addition, build next generation offer management infrastructure to enable real-time, always on, customer level promotional offers.

• Responsible for managing the oversight of the marketing platform capabilities and infrastructure that spans traditional and non-digital marketing needs.

• Track and manage the multi-year and multi million investment for MarTech Book of Work.
• Ensure the proper control and operational models are designed, socialized and adopted upon migration to new capabilities and establish automated reporting and analytics to deliver robust insights on transformation KPIs
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Skills and Competencies

• 15+ years of experience with leading digital transformation and integration of MarTech projects including Seismic, Workfront, Adobe AEM, Offer management tools, Pega, Salesforce marketing cloud, etc.
• 8-10+ years of managerial experience with high performing Marketing Technology solution teams
• Experience with marketing technology architecture, backend systems, data dependencies, and front-end interfaces that are required to implement and execute digital marketing campaigns

• Analytical and conceptual thinker with ability to operate in “white space” with experience in both building strategy and executing it with demonstrable results and outcomes

• Customer-centric and tech-savvy product leader that has driven technical and operational teams to solutions that focus on delivering outstanding experiences supported by agile and efficient operational processes.
• Executive leadership skills and demonstrated success in conveying complex concepts, solutions, and relevant business impacts to leadership audiences to gain support and sponsorship for projects.
• Strong interpersonal skills and demonstrated success in building collaborative relationships with the ability to influence the development and execution of key strategies/initiatives
• Expert knowledge of the industry and direct competitors' products/services to drive to the commercial objectives of the business, as well as thorough understanding of strategic direction of the function within the business

• Act as a change management champion, educating the greater marketing organization on how to leverage new capabilities to drive their strategy.

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

Key Activities include:

• Coordinating interactions with regulators and internal stakeholder, including but not limited to: assisting in providing oversight for supervisory engagement; coordinating and managing events related to examinations and continuous monitoring, including working with businesses and functions in negotiating scope and timing of reviews, monitoring requested data aggregation and coordinating and attending regulatory meetings with control functions and business unit personnel; and collaborating with Business Heads to provide guidance on regulatory matters and continually enhancing the framework to identify, assess, control, and monitor regulatory communication.

• Leading and mentoring team members through exam and interaction process by providing expertise on how to best engage with the regulators as well as insight into Services products.

• Providing regular updates to management (including preparing business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, review with the area under examination the materials requested to ensure completeness and responsiveness of submissions, and the timely escalation and resolution of potential issues.

• Communicating extensively (orally and in writing) and developing effective relationships with regulators.

• Establishing and developing effective relationships with Citigroup senior management, front line, second line (including independent risk, finance, HR, and Legal), Internal Audit to obtain information / documentation to respond to regulatory requests proactively and on time with quality.

• Analyzing, digesting and summarizing information/documentation responsive to regulatory requests.

• Identifying mitigating facts and circumstances (as applicable) to respond to potential issues identified during regulatory engagement, including the various stages of the exam management lifecycle.

• Monitoring the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution.

• Maintaining the centralized repository where documents are stored and previous regulatory and supervisory findings, reports and similar documents.

• Stewarding the drafting of the firm’s Response Letters and coordinating involvement of relevant internal stakeholders such as Technology and Internal Audit on the development of Corrective Action Plans and associated target dates.

• Additional duties as assigned.

• Domestic and international travel may be required (20%)

Qualifications:

• Minimum eight (8) years of relevant experience

• Knowledge of the regulatory engagement process or internal audit

• Experience leading teams of direct reports and indirect stakeholders

• Experience with or previous exposure to internal control functions and regulators within the region, and in particular banking regulators

• Must be a self-starter, flexible, innovative and adaptive

• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

• Strong written and verbal communication and interpersonal skills

• Ability to both work collaboratively and independently; ability to navigate a complex organization

Education:

• Bachelor's Degree required.

Anticipated Posting Close Date: