Capability Manager Instructional Design & Knowledge Management jobs at Citi Group in United States, Jacksonville
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United States
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Jacksonville
256 jobs found
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CG
Citi Group Vice President Manager Citi Travel Product Digital Experienc... United States, Florida, Jacksonville
Design and deliver a seamless and rewarding customer experience for Citi Travel clients. Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value. Defines...
Writes technical/procedural content to assist front line staff (contact center, branch) with job performance. Adheres to defined Knowledge Management writing standards and instructional design best practices to optimize the end-user...
Lead a team of Instructional Designers and Knowledge Management writers in the development of performance-based learning solutions. Assess design and development staff capability, identifying and coaching to skill strengths and...
Act as a trusted advisor to the Managing Director, providing strategic insights, business planning, and execution support across risk decisioning and modeling functions. Lead business planning activities, including strategy development,...
Develops training programs and learning materials using a variety of learning methodologies designed for classroom and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for...
Lead AML KYC related projects and is expected to act as a strong partner with our Compliance, Technology, and Operations teams. Responsible for driving business requirements and data mapping initiatives...
effectively and efficiently managing data that is subject to Privacy requirements globally. effectively and efficiently managing records, ensuring that we both retain and dispose of data and documents as required....
Design and deliver a seamless and rewarding customer experience for Citi Travel clients. Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value. Defines...
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