Uspb Head Digital Channels Ecosystems jobs at Citi Group in United States, Irving

• Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery.
• Have a deep understanding of the design approaches and technologies utilized in your area.
• Focus on the customer experience, the build and delivery processes and the problems to be solved.
• Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and/or technologies or your work may be vertically focused on a single product or feature set.
• Align dependent organizations and remove/mitigate all blocking issues.
• May work directly with external to Global Digital or external to Citi technology providers and customers.
• Work with limited guidance, seeking guidance as needed. The product and delivery strategy is defined; the design is not.
• Have a deep understanding of the business and technical requirements for the solutions being built.
• Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system.
• Recognize complex designs and propose simplified solutions by working with software design engineers, principals, and TPMs.
• Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience, maintainability.
• Identify blocking issues and manage their resolution, anticipate bottlenecks and adequately factor in contingency for unplanned delays. You identify, assess, track and mitigate issues and risks at multiple levels. Determine if success metrics are in place and if not, work to define them.
• Write documentation as required.
• Partner with industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings.
• Communicate roll up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate.
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels.
• Recognize discordant views and take part in constructive dialog to resolve them.
• Work across teams to optimize processes. Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives.
• Continuously assess development processes, test plans, and operations.
• Work with teams to improve concurrent project delivery.
• Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years in a program management position including time as a software developer,
• Significant experience managing complex business and/or transactional models.
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
• Experience delivering with an agile methodology

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

• Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery.
• Have a deep understanding of the design approaches and technologies utilized in your area.
• Focus on the customer experience, the build and delivery processes and the problems to be solved.
• Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and/or technologies or your work may be vertically focused on a single product or feature set.
• Align dependent organizations and remove/mitigate all blocking issues.
• May work directly with external to Global Digital or external to Citi technology providers and customers.
• Work with limited guidance, seeking guidance as needed. The product and delivery strategy is defined; the design is not.
• Have a deep understanding of the business and technical requirements for the solutions being built.
• Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system.
• Recognize complex designs and propose simplified solutions by working with software design engineers, principals, and TPMs.
• Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience, maintainability.
• Identify blocking issues and manage their resolution, anticipate bottlenecks and adequately factor in contingency for unplanned delays. You identify, assess, track and mitigate issues and risks at multiple levels. Determine if success metrics are in place and if not, work to define them.
• Write documentation as required.
• Partner with industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings.
• Communicate roll up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate.
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels.
• Recognize discordant views and take part in constructive dialog to resolve them.
• Work across teams to optimize processes. Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives.
• Continuously assess development processes, test plans, and operations.
• Work with teams to improve concurrent project delivery.
• Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years in a program management position including time as a software developer,
• Significant experience managing complex business and/or transactional models.
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
• Experience delivering with an agile methodology

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

Job Description

The Digital S/W Engineer Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Accountable for executing and driving mid-size feature application design and development efforts to completion, serving as a development lead on medium-scale projects and supporting the execution of larger efforts.
• Proficient at operating with considerable autonomy and discretion as you will significantly influence the way an application is designed and developed by providing subject specific expertise and an advanced level of understanding of application programming principles.
• Sought after due to ability to analyze and troubleshoot coding, application performance and design challenges.
• Capable of research in root cause of development and performance concerns as well as the resolution of defects.
• Have a deep understanding of the technical requirements for the solutions being built.
• Understand engineering needs including those required to build, maintain, and operate the system through all phases of its life.
• Proficient in information modeling, data structures and algorithms.
• Understand maintenance characteristics, runtime properties and dependencies that exist in support of your system’s software. These dependencies will include but not limited to: hardware, platform, operating system, performance and load requirements, as well as contingencies with upstream and downstream systems.
• Demonstrate an advanced understanding of supported main system flows and possess a comprehensive understanding of how the system and others (i.e. architecture or infrastructure) collectively integrate to contribute towards achieving business objectives. Using this expertise, assist with the development of standards for coding, testing, debugging and implementation. This will ensure application design adheres to the overall architecture blueprint.
• Participate in design discussions as a Development Lead and as such will play the part of a key decision maker in driving design decisions. This is evidenced by your knowledge of the application code details and your experience with the technology and teams engaged.
• Work with limited guidance, seeking guidance only as needed as the development and delivery strategy is defined; the design is not.
• Exhibit the ability to turn complex application design into a well written application.
• Partner with industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings.
• Participates in the full development life cycle, identify dependencies between agile and waterfall delivery, working within broadly defined parameters, including test plan execution and software quality needs
• Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services. This will require persuading and influencing others through strong and comprehensive communication and diplomacy skills.
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels.
• Recognize discordant views and take part in constructive dialog to resolve them.
• Work across teams to optimize processes.
• Regularly review metrics and proactively seek out new and improved mechanisms for visibility ensuring your program stays aligned with organization objectives.
• Continuously assess development processes, test plans, and operations.
• Work with teams to improve concurrent project delivery.
• Streamline and / or eliminate excess process in any area of architecture, build, delivery, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year.
• Share knowledge with the team in various forums (brown bags, engineering forums etc.) and demonstrate a higher level of knowledge through industry certifications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years in a product development/product management environment
• Strong analytical and quantitative skills; Data driven and results-oriented
• Experience delivering with an agile methodology
• Experience leading infrastructure programs
• Skilled at working with third party service providers
• Excellent written and oral communication skills
• Strong understanding of Python web frameworks such as Django, Flask, or FastAPI.
• Expertise in building RESTful APIs and microservices architecture.
• Proficiency in working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB).

Education:

• Bachelor’s/University degree or equivalent experience

Technical Skills:

• Experience in caching-based solution using cache such as Redis/Gemfire.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Solid understanding of software design patterns, algorithms, and data structures.
• Hands-on experience with containerization tools like Docker and orchestration tools like Kubernetes.
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Strong debugging and problem-solving skills.
• Excellent communication and collaboration skills.

Added Skills (Good to Have)

• Experience in Java based web development using SpringBoot framework.
• Knowledge on various Spring modules such as, and not limited to, Data, Web, ORM, Cloud, AOP, Batch.
• Strong understanding of unit test case development using Junit, Mockito.
• Experience in building Generative AI based solutions in Python.
• Knowledge on Prompt Engineering, various techniques to build prompts.
• Familiarity with Vector stores such as FAISS, PgVector, Pinecone.
• Exposure to AI-ML frameworks (e.g., LangChain, TensorFlow, PyTorch)

Anticipated Posting Close Date:

Requirements: Requires a Bachelor’s degree, or foreign equivalent, in Computer and Information Sciences, Computer Engineering, or related field and 2 years of progressive, post-baccalaureate experience as a Digital Analyst, Programmer, Business Analyst or related position involving implementation of third-party marketing tagging for the financial services industry. 2 years of experience must include: Tag Manager tools: Ensighten and Adobe Launch; Java script programming including Angular.js and React.js; Front-end software development; Debugging and testing processes; Business analytics; Adobe Analytics; and Agile and Waterfall methodologies. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #25859128. EO Employer.

Wage Range: $141,620 to $188,250

Anticipated Posting Close Date:

Requirements: Bachelor’s degree, or foreign equivalent, in Electronic Engineering, Computer Science, or a related field, and six (6) years of experience as a Software Developer, in the job offered, or in a related IT occupation. Six (6) years of experience must include: Developing online banking software applications using Native iOS applications, Native Android applications, Swift, JavaScript, Kony, HTML, and CCS frameworks to support front-end technology using the software development lifecycle; Troubleshooting, identifying, documenting, and implementing process and software improvements in iOS, Swift, Lua, HTML, and CSS, RESTful and SOAP APIs, APNS, and published applications; Developing software applications using iOS applications/ SDKs, RESTful and SOAP APIs, Kony published applications, and APNs; and Utilizing iOS applications, Native Android applications, and Java for building, testing, and deploying applications. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID #25849917. EO Employer.

Wage Range: $175,500.00 to $186,950.00

Anticipated Posting Close Date:

Duties: Implement new or revised application systems and programs in coordination with the Technology team. Oversee complete Software Development Life Cycle (SDLC) from requirement analysis, application design, coding, testing, and implementation. Coordinate with and leverage the skills of on-shore and off-shore team members to accomplish tasks and assignments. Utilize technology in mainframe applications to code and configure applications to meet business requirements as dictated by project requirements. Provide oversite for production deployments for monthly releases and off-release installations of new developed codes. Provide production support and data custodian responsibilities for the application being supported. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements: Bachelor’s degree, or foreign equivalent, in Mechanical Engineering, Computer Science, Management Information Systems, or a related field, and five (5) years of progressively responsible experience in the job offered or in a related IT occupation performing application development within the financial or IT industry. Five (5) years of experience must include: Developing mainframe technology, coding, and performing test validation using COBOL and COBOL CICS programming language, online transactional based CICS based mainframe applications, VSAM file system, and programming tools including DB2 table, Tablebase tables, Syncsort, IDCAMS, NDM (connect direct), SFTP, DYL280, and MQ; Conducting mainframe real-time connections with external vendors using dedicated lines, VPNs, and ISP local internet with TCP/IP and HTTPS encrypted protocols; Performing mainframe development activities using mainframe zOS API integrations with distributed webservices; Supporting DIT (Developer Unit Testing), SIT (System Integrated Testing), and UAT (User Acceptance Testing) phases of a project lifecycle, including post-implementation production validation, identifying issues, and providing solutions to defects assigned to the application; and Upgrading software versions, certificate updates, and other end-of-life and end-of-vendor support challenges both on the mainframe tech stack and server-based tech stack including Windows server and Linux server updates. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID # 25848339. EO Employer.

Wage Range: $152,100.00 to $186,950.00

Anticipated Posting Close Date:

The Digital Software Engineer Senior Manager, VP accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• Possess the ability to continuously build a network of talent inside and outside of the company.

• Create mechanisms to help onboard new talent to the organization and be able to mentor others.

• Effectively coach and give feedback to direct reports to help develop talent and support career development

• While managing the team you will be able to apply performance standards and identify resource needs for the team in order to set and balance goals across team to optimize performance against department goals and employee development. This will include the ability to describe strategic importance of vision inside and outside of the team and to set and articulate expectations around leadership behavior; including role model behavior that exemplifies Citi’s leadership principles.

• Design, implement, and deploy software components and solve difficult problems generating positive feedback.

• Have a solid understanding of development approaches (and how to best use them).

• Able to work independently and with your team to deliver software successfully.

• Deliver work that is consistently of a high quality (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporates best practices. Your team trusts your work.

• Code reviews tend to be rapid and uneventful; provide useful code reviews for changes submitted by others.

• Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve your team’s software, making it better and easier to maintain.

• Make improvements to your team’s development and testing processes.

• Have established good working relationships with team-mates and peers working on related software.

• Recognize discordant views and take part in constructive dialogue to resolve them.

• Able to confidently train new team-mates about your customers, what your team’s software does, how it is constructed, tested, operates, and how it fits into the bigger picture

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6 or more years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

• Proven experience in full-stack development and technical leadership

• 4 or more years hands on experience and strong proficiency in Angular, Java Spring Boot, OpenShift, and Apigee required.
• Ability to architect scalable and efficient solutions.
• Experience in cloud technologies, microservices architecture, AI and new technologies highly desirable

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date: