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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The role requires basic commercial awareness, need to have good understanding on CVA or counterparty credit risk, and it requires developed communication and diplomacy skills are required in order to guide, influence and convince others
What you’ll do:
What we’ll need from you:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
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This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:
Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads
Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.
Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.
Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management
Responsible for EMEA rollouts of modernized strategic payment platforms
Drive stability and resiliency across EMEA payment flows
Additional Responsibilities:
Establishes strategic plans for function.
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
Influences and negotiates with senior leaders (across functions); may communicate with external parties
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Performs other duties and functions as assigned
Own and lead disaster recovery plans.
Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.
Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.
Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning
Develop positive relationship with the infrastructure & other functional support teams to drive efficiency
Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff
Ensure development plans are in place for staff
Qualifications:
Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.
Experience of senior stakeholder management
Quality orientation with a strong eye for detail
Process driven approach with an appreciation of industry best practice
Detailed-oriented, with strong analytical skills
Develops and maintains effective and positive working relationship with peers, stakeholders and management
Pro-active, organized, thorough and energetic
Excellent communicator, presenting to senior management level stakeholders
Manager of managers in a diverse distributed environment
Demonstrable track record of impactful organizational improvement
Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers
Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Education:
Bachelor’s/University degree/ Master’s degree preferred and managerial experience
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The role includes overseeing the obligations of the Senior Managers and Certification Regime (SMCR), which set standards of professional conduct for all individuals working in UK financial services, designed to enhance accountability and improve conduct within financial services firms and ensure that certain individuals in financial firms are competent and fit for their roles.
What you’ll do:
What we’ll need from you:
Knowledge/ Experience:
Competencies:
What we can offer you:
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Time Type:
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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
:
Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Support Portfolio Manager in Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve Client experience by simplifying the implied support burdens currently borne by clients and coverage staff
Identification of governance mechanisms / controls to prevent recurrence of issues
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Ensure timely completion of projects within the CPSO book of work.
Support Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure ongoing and timely feedback and coaching of and AVP, Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
Travel (less than 10%)
:
Demonstratable financial services experience, including 10-12 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Excellent and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.
High awareness and adherence to the control environment
Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Proven culture carrier. Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
:
BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject
Take the next step in your career, apply for this role at Citi today
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Product Management and DevelopmentProduct Strategy and Planning
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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The Valuation Control Group (VCG) is a cornerstone of Citi Controllers. VCG is responsible for the independent valuation control of Citi’s traded inventory, as well as other areas where fair value principles need to be applied, such as PRA/ECB Prudent Valuation requirements. The group is organised into global product aligned teams and specialised functions such as Reporting, Valuation Methodology & International, and Design & Execution.
The key responsibilities of the group are to perform the independent price verification for traded inventory, calculate valuation adjustments, ensure appropriate valuation governance, and conduct new trade reviews.
The responsibilities of the team are to:
The individual will be responsible for delivering valuation projects to address regulatory findings from Citi’s regulators, responding to new and emerging valuation practices and contributing to VCG’s delivery of strategic group-wide transformation initiatives.
What you’ll do
Cross-Asset Methodology:
Developing cross-asset valuation methodologies/models and responding to new and emerging valuation practices.
Ensuring VCG’s compliance with critical firmwide policies, including model risk management policy and associated controls.
This individual must be able to understand how to implement strong and effective governance.
Flexibility & Adaptability:
The priorities of this individual will be set by Global Head of Valuation Policy, which may include regulatory obligations, so there will be crucial deadlines that will need to be achieved.
Adaptability to changing circumstances is critical, as the prioritisation of responsibilities will need to evolve with changing circumstances.
What we’ll need from you
Drives Value for Clients
Work as a Partner
Champions Progress
Lives Citi Values
Delivers Results
Product Technical Knowledge
Control Mind-set
Strong Influencing and Presenting Skills
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Time Type:
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About Citi
Citi Futures & OTC Clearing Technology supports a rapidly growing business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, you would build-out and maintain our next generation OTC clearing platforms. You would manage complex projects that will involve everything from incorporating a new functionality within the existing ecosystem, to analyzing new requirements, documenting solutions, managing implementation and testing systems, ensuring that they are fit for purpose. You would regularly work with a range of high-profile stakeholders.
About the Role
You will be responsible for:
You will also be:
Essential Skills:
Time Type:
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Implement Enhanced Testing and Recovery:
Oversee the implementation and execution of Production Swing testing for critical applications, ensuring applications run from their alternate site for a minimum of 5 days.
Implement and oversee Data Recovery testing, ensuring applications can recover critical data from backup solutions within the defined Impact Tolerance (ITOL).
Drive the onboarding of critical applications to the One-Touch Recovery orchestration solution.
Minimize the Recovery Time Actual (TRTA) for critical applications.
Design and Architecture:
Champion resilient application design by advocating for and integrating resiliency principles into architectures, and promoting the use of established resiliency patterns.
Leverage cloud-native services and features to enhance application resiliency. This includes services for auto-scaling, load balancing, and disaster recovery.
Explore and implement chaos engineering practices to proactively identify and address system weaknesses under stress.
Proactive Vulnerability Management:
Proactively identify vulnerabilities through regular architecture reviews, comprehensive scenario testing, and foundational testing.
Document and demonstrate mitigation efforts for all discovered vulnerabilities. This includes developing remediation plans, implementing necessary changes, and validating the effectiveness of mitigations.
Ensure that all identified vulnerabilities have remediation plans scheduled.
Operational Resilience Adherence:
Ensure that all critical applications adhere to operational resilience testing and recovery requirements.
Collaborate with relevant stakeholders to define and maintain appropriate impact tolerances for critical business services.
Performance Measurement and Reporting:
Monitor and report on key resilience metrics, including the number of applications executing production swing tests, the number of applications on One-ouch Recovery, recovery times and adherence to operational resilience requirements.
Provide regular updates to senior management on the status of resilience initiatives and key performance indicators.
Key Qualifications:
Relevant professional software engineering experience - and in particular in SRE roles
Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing systems
Strong communication skills and ability to work effectively across multiple business and technical team
Experience in Java, .NET, Maven, Gradle, Jenkins, Helm, Puppet, Chef, Ansible, Kubernetes, AWS, Splunk, Prometheus
BS degree in computer science or equivalent field
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
These jobs might be a good fit

Share
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The role requires basic commercial awareness, need to have good understanding on CVA or counterparty credit risk, and it requires developed communication and diplomacy skills are required in order to guide, influence and convince others
What you’ll do:
What we’ll need from you:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Other Relevant Skills
These jobs might be a good fit