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This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:
Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads
Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.
Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.
Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management
Responsible for EMEA rollouts of modernized strategic payment platforms
Drive stability and resiliency across EMEA payment flows
Additional Responsibilities:
Establishes strategic plans for function.
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
Influences and negotiates with senior leaders (across functions); may communicate with external parties
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Performs other duties and functions as assigned
Own and lead disaster recovery plans.
Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.
Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.
Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning
Develop positive relationship with the infrastructure & other functional support teams to drive efficiency
Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff
Ensure development plans are in place for staff
Qualifications:
Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.
Experience of senior stakeholder management
Quality orientation with a strong eye for detail
Process driven approach with an appreciation of industry best practice
Detailed-oriented, with strong analytical skills
Develops and maintains effective and positive working relationship with peers, stakeholders and management
Pro-active, organized, thorough and energetic
Excellent communicator, presenting to senior management level stakeholders
Manager of managers in a diverse distributed environment
Demonstrable track record of impactful organizational improvement
Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers
Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Education:
Bachelor’s/University degree/ Master’s degree preferred and managerial experience
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
These jobs might be a good fit

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This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:
Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads
Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.
Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.
Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management
Responsible for EMEA rollouts of modernized strategic payment platforms
Drive stability and resiliency across EMEA payment flows
Additional Responsibilities:
Establishes strategic plans for function.
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
Influences and negotiates with senior leaders (across functions); may communicate with external parties
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Performs other duties and functions as assigned
Own and lead disaster recovery plans.
Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.
Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.
Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning
Develop positive relationship with the infrastructure & other functional support teams to drive efficiency
Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff
Ensure development plans are in place for staff
Qualifications:
Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.
Experience of senior stakeholder management
Quality orientation with a strong eye for detail
Process driven approach with an appreciation of industry best practice
Detailed-oriented, with strong analytical skills
Develops and maintains effective and positive working relationship with peers, stakeholders and management
Pro-active, organized, thorough and energetic
Excellent communicator, presenting to senior management level stakeholders
Manager of managers in a diverse distributed environment
Demonstrable track record of impactful organizational improvement
Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers
Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Education:
Bachelor’s/University degree/ Master’s degree preferred and managerial experience
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
These jobs might be a good fit

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This role will be based out of the London, UK office.
Strategy and Process
Business Reviews
Risk & Controls
Qualifications:
Education:
Time Type:
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About Citi
Citi Futures & OTC Clearing Technology supports a rapidly growing business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, you would build-out and maintain our next generation OTC clearing platforms. You would manage complex projects that will involve everything from incorporating a new functionality within the existing ecosystem, to analyzing new requirements, documenting solutions, managing implementation and testing systems, ensuring that they are fit for purpose. You would regularly work with a range of high-profile stakeholders.
About the Role
You will be responsible for:
You will also be:
Essential Skills:
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Implement Enhanced Testing and Recovery:
Oversee the implementation and execution of Production Swing testing for critical applications, ensuring applications run from their alternate site for a minimum of 5 days.
Implement and oversee Data Recovery testing, ensuring applications can recover critical data from backup solutions within the defined Impact Tolerance (ITOL).
Drive the onboarding of critical applications to the One-Touch Recovery orchestration solution.
Minimize the Recovery Time Actual (TRTA) for critical applications.
Design and Architecture:
Champion resilient application design by advocating for and integrating resiliency principles into architectures, and promoting the use of established resiliency patterns.
Leverage cloud-native services and features to enhance application resiliency. This includes services for auto-scaling, load balancing, and disaster recovery.
Explore and implement chaos engineering practices to proactively identify and address system weaknesses under stress.
Proactive Vulnerability Management:
Proactively identify vulnerabilities through regular architecture reviews, comprehensive scenario testing, and foundational testing.
Document and demonstrate mitigation efforts for all discovered vulnerabilities. This includes developing remediation plans, implementing necessary changes, and validating the effectiveness of mitigations.
Ensure that all identified vulnerabilities have remediation plans scheduled.
Operational Resilience Adherence:
Ensure that all critical applications adhere to operational resilience testing and recovery requirements.
Collaborate with relevant stakeholders to define and maintain appropriate impact tolerances for critical business services.
Performance Measurement and Reporting:
Monitor and report on key resilience metrics, including the number of applications executing production swing tests, the number of applications on One-ouch Recovery, recovery times and adherence to operational resilience requirements.
Provide regular updates to senior management on the status of resilience initiatives and key performance indicators.
Key Qualifications:
Relevant professional software engineering experience - and in particular in SRE roles
Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing systems
Strong communication skills and ability to work effectively across multiple business and technical team
Experience in Java, .NET, Maven, Gradle, Jenkins, Helm, Puppet, Chef, Ansible, Kubernetes, AWS, Splunk, Prometheus
BS degree in computer science or equivalent field
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
These jobs might be a good fit

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Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Time Type:
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Role Overview
The Global Head of Public Sector Group (PSG) is responsible for the global leadership of banking teams that serve central, state, and local governments, public asset managers, state owned enterprises, and development organizations. The role requires extensive engagement internally and externally, developing and maintaining senior client relationships by understanding clients’ needs and delivering the best of Citi. The role has combined direct management responsibility and oversight for of more than 100 bankers globally and requires the integration of shared corporate bankers in every network country, CCO’s as senior PS bankers with the global PS banking team for an effective coverage model. relationships. This role is a member of the Corporate Bank Executive Committee and reports directly to the co-heads of Citi’s Corporate Bank.
Job Description
This global leadership role encompasses strategic business development, client relationship management, and thought leadership within the public sector. The individual will be responsible for the following:
Knowledge/Experience:
Skills:
Qualifications:
Education:
The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
• Honesty, integrity and reputation
• Financial soundness
• Competence and capability
In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.
This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.
Institutional BankingCorporate Banking
Time Type:
These jobs might be a good fit

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This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:
Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads
Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.
Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.
Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management
Responsible for EMEA rollouts of modernized strategic payment platforms
Drive stability and resiliency across EMEA payment flows
Additional Responsibilities:
Establishes strategic plans for function.
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
Influences and negotiates with senior leaders (across functions); may communicate with external parties
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Performs other duties and functions as assigned
Own and lead disaster recovery plans.
Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.
Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.
Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning
Develop positive relationship with the infrastructure & other functional support teams to drive efficiency
Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff
Ensure development plans are in place for staff
Qualifications:
Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.
Experience of senior stakeholder management
Quality orientation with a strong eye for detail
Process driven approach with an appreciation of industry best practice
Detailed-oriented, with strong analytical skills
Develops and maintains effective and positive working relationship with peers, stakeholders and management
Pro-active, organized, thorough and energetic
Excellent communicator, presenting to senior management level stakeholders
Manager of managers in a diverse distributed environment
Demonstrable track record of impactful organizational improvement
Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers
Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Education:
Bachelor’s/University degree/ Master’s degree preferred and managerial experience
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
These jobs might be a good fit