Futures Derivatives Clearing Control Operations Analyst jobs at Citi Group in United Kingdom, London

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In this role, you are expected to:

• Effectively and proactively communicates with candidates, recruiters, and hiring managers regarding their status and questions within the recruitment lifecycle, especially related to progress of interview scheduling, offer letters, pre-employment and pre-offer checks, and onboarding;
• Schedules interviews between candidates and Citi employees of varying seniority levels;
• Generates employment agreement letters, including those that include complex terminologies and legal terms & conditions;
• Completes hiring transaction of candidates and processes recruitment-related invoice and payment requests within agreed turnaround time;
• Ensures 100% compliance with all applicable regulatory requirements and guidelines, including those pertaining to immigration and work authorization;
• Acts as a change agent–identifies process gaps, trends, or anomalies, and recommends improvements to existing practices; and
• Supports the Lateral and/or Campus Talent Acquisition Teams through ad-hoc support, including but not limited to:
  • Recruiting event participation and coordination
  • Site-specific reporting activities and forms completion
  • Supporting and managing ad-hoc projects together with HRSS Business Analysts and Recruiting Teams

As a successful candidate, you’d ideally have the following skills and exposure

• Willing to take on 6 - months project employment
• Has at least one (1) to three (3) years of experience in recruiting and/or staffing, preferably within the Banking or Financial Services industry;
• Thrives in a fast-paced environment, following a global service delivery model;
• Has good communication skills in English, both in oral and written forms;
• Is customer-focused and detail-oriented;
• Has effective interpersonal skills and with proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners;
• Is team-oriented, with the ability to flex in support of timelines and deliverables;
• Has the ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion;
• Has demonstrable proficiency in using HR systems and communication tools, preferably Workday Recruiting and Zoom, among others; and
• Is adept in using Microsoft Office Suite.

Take the next step in your career, apply for this role at Citi today

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About Citi

Citi Futures & OTC Clearing Technology supports a rapidly growing business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, you would build-out and maintain our next generation OTC clearing platforms. You would manage complex projects that will involve everything from incorporating a new functionality within the existing ecosystem, to analyzing new requirements, documenting solutions, managing implementation and testing systems, ensuring that they are fit for purpose. You would regularly work with a range of high-profile stakeholders.

About the Role

You will be responsible for:

• Business Analysis, producing project artifacts (such as Business Requirement and Test Strategy documentation) and implementing the defined solution
• You would drive multiple projects simultaneously requiring the ability to multi-task

You will also be:

• Owning business/ functional requirements and change requests, documenting solution and managing end to end project delivery
• Understanding Business priorities and working as a liaison between Business and Development teams
• Maintaining Book of Work and facilitating prioritization discussions with key business stakeholders
• Managing relationship with Business and taking ownership for providing regular project updates to key business and technology stakeholders
• Communicating key project risks, defining mitigation strategies and managing resolution
• Developing test strategies, documenting test scenarios and coordinating User Acceptance Testing across front to back tech stack
• Developing Project Plans and UAT Run-books
• Working with development and support teams to resolve production issues and identify root cause

Essential Skills:

• OTC and Exchange Trades Derivatives product knowledge
• BA/PM experience in Clearing will be a bonus
• Good working knowledge of the Regulatory space around the product
• Excellent interpersonal skills to manage stakeholder expectations
• Demonstrated experience writing requirements
• A proven track record of business analysis experience
• A team player attitude
• A strong desire to learn
• Practical experience in analysis, design and project managing end to end delivery
• Strong analytical/problem solving skills
• Flexibility to work with a global team, across geographies and time zones
• Understanding of the SDLC
• Familiarity with Agile, Scrum or Waterfall methodology
• Capital markets experience, or an interest in becoming a subject matter expert within our business

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The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde

Education:

• Bachelor’s/University degree or equivalent experience

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Responsibilities:

• Play a key role in the origination and execution of investment grade bonds and financing solutions for Corporates and Financial Institutions across Western Europe
• Be involved in idea generation and the pitching process, helping to win new business and developing Citi’s franchise by building and maintain client relationships at a junior level
• Be involved in transaction structuring and tailoring ofappropriate solutionsfor corporate and financial institution clients
• Prepare and review presentation materials, including market updates, pricing updates and pitch materials
• Manage internal processes and partner with Syndicate, Legal, Rating Advisory, Corporate and Investment Banking
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Relevant investment banking experience required (ideally sector investment banking, capital markets, leveraged finance or derivative solutions)
• Fluent English. French, German, Spanish or Italian speaker strongly preferred
• Credit and corporate financing analytical skills
• Demonstrate ability to interact with clients and internal stakeholders
• Financial modelling skills preferred
• Good judgement, maturity and poise to enable interaction at all levels
• Thoughtful analytical skills; able to develop, clearly present and draw conclusions
• Exceptional verbal and written communications skills

• Excellent organizational skills; ability to effectively manage and prioritize multiple tasks simultaneously
• Energetic, self-motivated and adaptable

Education:

• Bachelor’s degree/University degree or equivalent experience, or higher

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The Role

Citi has embarked on a multi-year Finance Transformation Strategic Ledger initiative to implement a new Oracle cloud enabled Global Financial Accounting and General Ledger platform that provides a daily ledger in every legal entity, linking ledger balances and contract level reconciliations to our daily settlement records and contractual commitments.

A Financial Solutions Lead Analyst is required on the program. The consultant will be responsible for providing SME input to the Oracle General Ledger solution during all phases of the program implementation. The consultant will have a good understanding of ERP suite of applications gained from previous implementations of Oracle ERP Cloud, (General Leger and/or Accounting Hub), EBS, or similar enterprise grade resource planning solutions e.g., SAP Business Suite or S/4 HANA.

What you will be doing

• Contributes to the design, roll-out and governance of financial solutions
• Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
• Product knowledge and best practice guidance on adoption of Oracle’s General Ledger platform
• Support functional lead in requirements gathering, fit gap analysis and solution design activities
• Prepare high quality business requirements and provide input and guidance on functional design documents
• Engage with technology teams on development of Citi solutions not met by Oracle out of the box capability
• Provide input to test preparation activities, training material development and process documentation as required
• Work closely with Finance and program cross functional teams to support testing and business readiness activities

By joining Citi London, you will not only be part of a business casual workplace, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Activities will include independently processing and closing loans within a complex loan operations environment
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
• Possible interaction with other counterparties around positions and outstanding balances/claims
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies. Often related, but not limited to loan documentation processes.
• Timely management and escalation of all requests and issues related to loan processing
• Has direct interaction with external customers to disseminate or explain information
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems
• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity
• Individuals at this level exhibit executional capabilities

What we’ll need from you

• Reasonable knowledge of the Business Processes, Systems and Tools used in the Loan Servicing Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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