Services Controls Assessment Officer Vice President jobs at Citi Group in United Kingdom, Belfast

This role will require interaction with business management teams and support partners (Tech, ICRM, Control, Middle Office etc) - timely escalation and remediation of issues, continued drive towards efficiency and closure of any control gaps. Members of the team are required to escalate, investigate and remediate any issues identified through the control processes.

What you'll do:

• Liaise with front office contacts while establishing and maintaining solid relationships with our internal partners in the business
• Proactively identify opportunities to optimize and streamline processes, propose solutions and lead implementation of improvements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Collaborating with various businesses across Markets to deliver on organizational objectives
• Working as part of a global team to monitor controls, provide oversight and escalate issues in a timely manner
• Developing communication and similar material for presentation to a wide variety of audiences from stakeholders, peers and management.
• Assisting in special projects/tech enhancements
• Act as the main point of contact for time sensitive issues

What you'll bring:

• Undergraduate degree required
• Strong influence management and relationship skills
• Significant relevant work experience in Business Risk & Controls
• Knowledge of global markets traded products including downstream processing practices and related control principles a positive
• Leadership skills in bringing together processes that include different businesses, regions and support functions
• Demonstrated expertise of Microsoft Office product suite and proficiency in Microsoft Excel and PowerPoint preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication and interpersonal skills

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

• Complete assigned Quality Control (QC) reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies

• Analyze processes and controls to credibly challenge proposed changes and risk management

• Provide advice on control design and effectiveness

• Lead review meetings and conduct control walkthrough meetings as needed

• Complete QC analysis, controls testing, QC checklists and maintain trackers

• Manage stakeholder and other business/function QC participation as part of assigned reviews

• Assist with the analysis of feedback themes and trends

• Assist with the presentation of themes and trends and training

• Assist with the maintenance of templates and procedure documents

• Contribute to process change and improvement

What we'll need from you:

• Audit, testing, or other quality assurance/control experience preferably from within the financial services industry

• Knowledge of risk and controls concepts e.g. Risk identification and measurement, risk management and control design.

• Consistently demonstrates clear and concise written and verbal communication skills

• Effective organizational influencing skills required

• Excellent problem-solving skills

• Ability to see the big picture with high attention to critical details

• Highly organized with demonstrated capability of managing oneself to tight deadlines

Education:

• Bachelor's/University degree preferred

• Audit related qualification preferred

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Secial discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Duties: Responsible for development of the unexpected credit loss models, risk-weighted asset calculation used in determining the capital requirement or capital adequacy ratio for Citi's entire retail credit. Conduct model development and validation testing techniques covering risk models, including but not limited to linear regression models, logistic regression, generalized additive models, decision and regression trees, information gain and related segmentation statistical tools. Document, and ensure communication of key risks. Develop advanced retail Basel risk parameter models (PD, LGD, EAD) as well as segmentation models. Develop methodologies, algorithms and diagnostic tools for testing model robustness, stability and performance. Perform reliability analysis and quality control of modeling data and model results. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements: Master’s degree, or foreign equivalent, in Finance, Mathematics, or a related field, and three (3) years of experience in the job offered, or in a related occupation in the financial services industry. Three (3) years of experience must include: Developing methodologies, algorithms and diagnostic tools for testing model robustness, stability and performance utilizing modeling techniques including ‘Statistical’ and ‘Machine Learning’ techniques and statistical/modeling programs; Performing statistical analysis, modeling techniques, and numerical implementations using Python, R, Java, SAS, and Oracle SQL; Performing risk management, model analysis and delivering on all phases of model development, from design through training, testing, validation, and implementation; and maintaining and developing technical documentation for models, model validation, project plans and processes using validation testing techniques covering risk models, including linear regression models, logistic regression, generalized additive models, decision and regression trees, information gain and related segmentation statistical tools. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID #25821682. EO Employer.

Wage Range: $138,100.00 to $160,000.00

Anticipated Posting Close Date:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This role will focus on end-to-end operational process improvements, helping us eliminate friction, reduce manual effort, and scale what works. You’ll also help translate ideas into clear visuals and proposals, supporting leadership’s decision-making.

What you’ll do

This role is ideal for someone who thrives at simplifying complex processes, delivering scalable solutions, and bringing structure to fast-moving, high-impact work.

• Processing Automation & AI: Own the pipeline for process improvement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI
• Innovation Intake & Governance: Launch and manage a clear intake process to prioritize, track, and scale innovation opportunities
• Simplification: Rethink how our team operates, eliminating handoffs and duplications
• Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities
• Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress and highlight the impact
• Stakeholder Alignment: Collaborate across teams to ensure change is practical and tied to measurable results

What we’ll need from you

• Experience leading operational transformation, automation, or innovation efforts
• Familiarity with process design, AI use cases or workflow tools
• Strong problem-solving mindset: able to identify root causes and design practical solutions
• Excellent communication and PowerPoint storytelling skills: able to clearly show impact and next steps
• Strategic thinker who also executes

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Serves as a senior compliance risk analyst for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes related to monitoring and fostering awareness of sanctions regulatory requirements that Citi must comply with; assessing related sanctions risk exposure, overseeing the quality of sanctions control processes and setting global standards to manage and mitigate those sanctions risks and protect the franchise. In addition, provides support for the collation of potential breaches of sanctions from across the firm and work with contacts in the Business and Compliance to ensure consistent and effective application and implementation of, and controls to evidence adherence to, relevant sanctions related global standards, policies and procedures.

Responsibilities:

• Analyzing comparative data, preparing and presenting regional and global reports related to sanctions risk assessments, and monitoring of sanctions related issues and escalations with senior management and global partners.
• Supporting a specialized team of Independent Compliance Risk (ICRM) officers responsible for program execution activities.
• Contributing to the design and maintenance of a comprehensive written ICRM Sanctions Framework (standards and policies).
• Partnering with functional partners and key stakeholders – regionally and globally, as applicable, to ensure potential risks are identified during due diligence, or escalated on an ad hoc basis, are appropriately vetted and addressed. Identifying and escalating to the Chief Sanctions Officer material risks and significant instances of not adherence to the Framework by accountable front line units; directs investigations in coordination with GIU, CSIS, Legal, HR, or as appropriate.
• Monitoring adherence to Citi’s Global Sanctions Policy and relevant procedures; staying current on key Sanctions regulatory changes, key enforcement actions and related industry trends.
• Overseeing adherence to procedures and processes, to ensure compliance with policies ensuring that front line units meet required standards.
• Interacting with relevant teams to raise awareness of Sanctions trends, emerging issues, remedial actions or enhancements to the program.
• Supporting efforts in connection Internal Audit and functional regulators in Program exams and evaluations; tracks and challenges remedial actions from the front line units.
• Drafting and editing sanctions-related reference materials; support the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participate in sanctions training programs.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Preferably expertise of AML and Sanctions regulations, risks and typologies
• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint) Knowledge in area of focus

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree preferred

Additional responsibilities and requirements include:

• Monitoring and analysing regulatory developments and assessing their impact on the business.
• Assisting in the development, enhancement and implementation of compliance frameworks policies and procedures.
• Managing and prioritising multiple concurrent tasks ensuring deadlines are met without compromising quality or accuracy.
• Maintaining accurate documentation of compliance decisions risk assessment and advisory activities.
• Experience performing investigations of potential breaches of policy/regulation is desirable.
• Proven ability to understand complex business systems, processes and products.
• Demonstrated ability to manage multiple priorities and delivering a fast-paced dynamic environment.
• Knowledge of compliance tools and systems for example transaction monitoring and regulatory reporting tools.
• Excellent written and oral communication skills, delivers clear messaging in a constructive manner and ensures messaging is understood.
• A strong understanding of financial regulations and compliance frameworks is required, and a good understanding of contemporary UK Sanctions regulation is recommendable.
• Proven track record in managing stakeholder relationships across various departments and liaising with regulators and Sanctions enforcement bodies is also desirable.

Time Type: