דרושים Governance Framework Officer - Vp ב-Citi Group ב-United Kingdom, Belfast

Responsibilities:

• Manage a small team of internal audit professionals that performs moderately complex global markets related (products as well as cross function) audits
• Complete assigned audits within budgeted timeframes, and budgeted costs
• Monitor, assess, and recommend solutions to emerging risks
• Contribute to the development of audit processes improvements, including the development of automated routines to help focus audit testing
• Draft audit reports, and present issues to the business while discussing practical cross-functional solutions
• Recommend appropriate and pragmatic solutions to risk and control issues
• Apply understanding of internal audit standards, policies, and local regulations to provide timely audit assurance
• Develop internal audit staff, and provide coaching to team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

• 6 - 10 years experience with JIRA, Confluence & Agile

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

This role will require interaction with business management teams and support partners (Tech, ICRM, Control, Middle Office etc) - timely escalation and remediation of issues, continued drive towards efficiency and closure of any control gaps. Members of the team are required to escalate, investigate and remediate any issues identified through the control processes.

What you'll do:

• Liaise with front office contacts while establishing and maintaining solid relationships with our internal partners in the business
• Proactively identify opportunities to optimize and streamline processes, propose solutions and lead implementation of improvements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Collaborating with various businesses across Markets to deliver on organizational objectives
• Working as part of a global team to monitor controls, provide oversight and escalate issues in a timely manner
• Developing communication and similar material for presentation to a wide variety of audiences from stakeholders, peers and management.
• Assisting in special projects/tech enhancements
• Act as the main point of contact for time sensitive issues

What you'll bring:

• Undergraduate degree required
• Strong influence management and relationship skills
• Significant relevant work experience in Business Risk & Controls
• Knowledge of global markets traded products including downstream processing practices and related control principles a positive
• Leadership skills in bringing together processes that include different businesses, regions and support functions
• Demonstrated expertise of Microsoft Office product suite and proficiency in Microsoft Excel and PowerPoint preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication and interpersonal skills

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

• Complete assigned Quality Control (QC) reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies

• Analyze processes and controls to credibly challenge proposed changes and risk management

• Provide advice on control design and effectiveness

• Lead review meetings and conduct control walkthrough meetings as needed

• Complete QC analysis, controls testing, QC checklists and maintain trackers

• Manage stakeholder and other business/function QC participation as part of assigned reviews

• Assist with the analysis of feedback themes and trends

• Assist with the presentation of themes and trends and training

• Assist with the maintenance of templates and procedure documents

• Contribute to process change and improvement

What we'll need from you:

• Audit, testing, or other quality assurance/control experience preferably from within the financial services industry

• Knowledge of risk and controls concepts e.g. Risk identification and measurement, risk management and control design.

• Consistently demonstrates clear and concise written and verbal communication skills

• Effective organizational influencing skills required

• Excellent problem-solving skills

• Ability to see the big picture with high attention to critical details

• Highly organized with demonstrated capability of managing oneself to tight deadlines

Education:

• Bachelor's/University degree preferred

• Audit related qualification preferred

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Secial discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This role will focus on end-to-end operational process improvements, helping us eliminate friction, reduce manual effort, and scale what works. You’ll also help translate ideas into clear visuals and proposals, supporting leadership’s decision-making.

What you’ll do

This role is ideal for someone who thrives at simplifying complex processes, delivering scalable solutions, and bringing structure to fast-moving, high-impact work.

• Processing Automation & AI: Own the pipeline for process improvement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI
• Innovation Intake & Governance: Launch and manage a clear intake process to prioritize, track, and scale innovation opportunities
• Simplification: Rethink how our team operates, eliminating handoffs and duplications
• Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities
• Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress and highlight the impact
• Stakeholder Alignment: Collaborate across teams to ensure change is practical and tied to measurable results

What we’ll need from you

• Experience leading operational transformation, automation, or innovation efforts
• Familiarity with process design, AI use cases or workflow tools
• Strong problem-solving mindset: able to identify root causes and design practical solutions
• Excellent communication and PowerPoint storytelling skills: able to clearly show impact and next steps
• Strategic thinker who also executes

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

The Software Engineer role leads and participates in solving business problems by building robust, high-performance large-scale enterprise applications. You will leverage your deep technical knowledge to design and code scalable and easily maintainable solutions as well as mentor other more junior engineers as needed. You will promote a culture of technical excellence and continuous improvements within the team.

Responsibilities

• Develop and engineer solutions within multiple agile software delivery teams, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes.
• Engage in the full software development lifecycle (SDLC), including planning, development, testing, and deployment ensuring adherence to best practices in CI/CDpipelines
• Foster relationships with end users and stakeholders and influence product design evolution and delivery strategies

Required Qualifications

• Experience as a Software Engineer/Developer using Java and/or Python
• Clear understanding of Data Structures and Object-Oriented Principles
• Experience building horizontally scalable software using Cloud-native development or Container Orchestration tools such as Kubernetes
• Spring Framework including Core, Integration, Batch, JDBC, Hibernate.
• Databases - RDBMS preferably Oracle, NoSQL preferably MongoDB.
• Familiarity with Linux environment including scripting skills.
• SDLC/Dev Ops - Git/BitBucket, CI/CD pipeline frameworks such as Jenkins, SonarQube, JIRA, Any secure coding toolkits.
• Experience using Generative AI tools such as CoPilot
• Demonstrated clear and concise written and verbal communication skills
• Demonstrated leadership, project and stakeholder management skills

Education

• Bachelor’s degree/University degree in software or computer engineering

Time Type: