Vp Private Banker Lead Team jobs at Citi Group in Singapore, Singapore

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Incumbent will be part of Fund Operations Change senior leadership team and will interact closely with global client change and on-boarding Funds leads, and multiple stakeholders across Operations, Technology, Product, CitiService and client relationship organization.
Excellent communication skills are required as role involves daily client interactions/escalations.Responsibilities:

• Day-to-day leadership, management & support of client change teams in region, ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee’s lifecycle are performed in appropriate standard.
• Coordination, execution and reporting of APAC client change delivery delivery projects across Funds Operations area
• Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements.
  As first remit - implementation of global Funds Change standards, processes and frameworks in region - for client change delivery
• Capacity management and dynamic prioritization of resources in region and in cooperation with global leads
• Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
• Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
• Ensuring wider Change function APAC sites’ compliance with applicable laws, regulations and Citi policies.
• Active engagement in regional strategy initiatives and their promotion within stakeholders's group

Qualifications/requirements:

• 10+ years of experience on significant client change programs, preferably within Fund Operations/Investor Services space
• 10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change/project teams
• 5+ years of experience in working directly with bank clients on projects/change programs
• Working experience and/or expertise around local/APAC landscape, environment, and specifics
• Stakeholders’ management skills, ability to build long-term relationships
• Track record of delivering process standardization, efficiency and org design in project/change areas
• Continuous improvement and transformation-related skillset and mindset with proven track record of the same
• Excellent communication skills (oral & written), executive presence

Education:

• Bachelor’s/University degree, Master’s degree preferred
• project management certification - nice to have
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Managerial Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Engineering Lead Responsibilities:

• Working with the team to define the architecture, design, development, code review, testing and maintenance of applications.

• Design and implement scalable applications and services with a solid focus on quality, continuous integration, and deployment.

• Write testable code following clean coding and SOLID design principles.

• Perform code reviews and contribute to overall quality, maintainability and testability of software developed.

• Be willing and able to adapt to changes in priorities and requirements.

• Be a self-starter and plan/schedule own work for tasks and projects, implement functionality without direct supervision.

• Work closely with clients and stakeholders to define feature requirements and deliver a product that materially impacts the business and improves the end user experience.

• Work closely with teams to form good working culture and continuously adapt to different working environment.

Qualifications:

• At least 15 years of "hands-on" software development experience.

• Strong "hands-on" experience in Java 8, Core Java, Spring, Hibernate and restful web services including its data interchange format/definition such as XML, JSON.

• Strong "hands-on" experience in distributed caching technologies like Apache Ignite or similar.

• Familiar with different persistent storage technologies such as RDMS (Sybase, SQL Server or Oracle) and NoSQL.

• Solid experience working with source code management tools – Git or Bitbucket.

• Good understanding of clean coding principles.

• Good understanding of code quality measurements using tools like Sonar and able to implement design and implement unit, integration, and functional tests.

• Must demonstrate strong familiarity of design patterns.

• Strong knowledge of Equity Derivatives products & product lifecycle is a MUST.

• A team-player who is comfortable working in a team that deals with ambiguity and problem solving

• Experience managing global technology teams

• Good written and verbal communication skills. Consistently demonstrates clear and concise written and verbal communication

• Strong experience working with OpenShift / Kubernetes or other cloud platforms

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

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Citi Rates Technology is looking for a Senior Software Engineer in the Rates Derivatives Pricing Technology team. The individual in this role will work on a suite of existing pricing, market data, and risk application and also contribute to the design and development of Strategic Pricing & Market data platform. The individual will work with other technology team members based in Singapore, Canada and London. This is a hands-on role and requires someone with a strong development background.
Responsibilities:

• Work with Front office Trading to understand the requirements and convert them in to concrete deliverables.
• Serve as a mentor and coach mid-level developers.
• Provide expertise in application programming and ensure application design adheres to the overall architecture blueprint.
• Implement new functionalities by writing good quality code and automated tests.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws.

Qualifications:

• 8-12 years of Java experience in writing solid APIs.
• Java 17, Asynchronous programming, microservices architecture and patterns, low latency systems design and implementation.
• Frameworks Springboot/Quarkus
• Experience working with MongoDB, AngularJS
• Experience working with messaging middleware platforms like Solace, Kafka, FIX messages etc.
• Experience using container platforms like Kubernetes, OpenShift etc.
• A polyglot programmer who can adapt to different programming languages.
• Strong understanding of automated testing techniques.
• Solid understanding of Agile methodologies and Continuous Integration.
• Nice to Have: Experience working as a technologist in the front office space across any of the derivative asset class, Team leadership experience, Full Stack Development.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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The Asset Servicing Group Manager is accountable for management of complex/critical/large professional disciplinary areas.

Leads and directs a team of Event Capture operational teams. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.

What you will do

• This role will require the leadership of an Operational group processing Event Capture activities for EMEA markets related to Corporate Actions events (mandatory and Voluntary) within custody operations.

• These activities include revisions of Event announcements, communications and notifications for Corporate Action events and implementation of best-in-class activities, aligned to global standards.
• Drives regional alignment, developing organizational strategies, and builds credibility and trust with regional partners and management.
• Implement best-in class Event Capture processes globally and provide effective communication to senior audience with Global remit.
• Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, with a global scope to implement enhanced solutions related to Event Capture.
• Drive implementation and results on Event Capture Global standardization initiatives and multiple high priority visible projects, and appropriately leverages and allocates necessary resources.
• Demonstrates an in-depth understanding of how Event Capture area integrates within the overall function to achieve objectives.
• Drive productivity and efficiencies commitments for the function.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we'll need from you:

• 10+ years of experience

• Senior level experience in a related role with commensurate experience in people management, project management and system transformation implementations within Custody Operations

• Experience in management within Custody Asset Servicing.
• Demonstrated success dealing with Senior stakeholders
• Ability to exhibit strong leadership and influential communication skills with a senior level audience
• Full comprehensive understanding and implementation of opportunities within Event Capture processes

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career” By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Client Service Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• Actively manage the day-to-day servicing and processing activities to ensure that the staff is delivering a high level of service and complying with corporate and regulatory policies and procedures.
• Interface daily with Banking teams to ensure escalated issues addressed and client service requirements are being exceeded.
• Coach and provide ongoing feedback to staff, identify training needs, and prepare developmental and training plans.
• Regularly review processes to ensure maximum efficiencies while delivering superior service quality.
• Contribute to and drive tactical and strategic initiatives.
• Establish effective working relationships with operational and technology partners to jointly identify and resolve on-going issues.
• Regularly review internal control and regulatory requirements and self-test results to ensure that effective controls are in place.
• Work closely with the Global and Regional Market Managers to ensure that business initiatives are appropriately supported by Service.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience
• Leadership skills: Takes ownership, readily takes charge and makes decisions, able to motivate people toward a common goal, implement change and get results.
• People Management Skills: able to constructively coach and motivate staff
• In-depth knowledge of client onboarding requirements, including KYC and AML
• Excellent verbal and written communication skills
• US: Licenses 7, 66, 9 & 10 or equivalent

Education:

• Bachelor's/University degree, Master's degree preferred

Time Type:

The Application Support Lead Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Olympus is built on Big data platform and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka. Our team interfaces with a vast client base and works in close partnership with Operations, Development and other technology counterparts running the application production platform, providing quick resolutions and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed.

• Skills: UNIX/Linux · UNIX/Linux/Windows · Advanced Scripting, automation, debugging · OS / Administration Certifications preferred SQL/ORACLE/SYBASE · Advanced Query writing and debugging · Data Analytics and Reporting Abilities · Programming Languages – Desirable SHELL SCRIPTING · Perl scripting · C or C++ familiarization · C#, .Net, Java, HTML5 familiarization Minimum 4-5 years’ hands-on experience in above skills
• Competencies · Strong social, positive, can-do attitude to quickly learn and take own initiative to deliver innovative and productive solutions · Ability to communicate well at all levels · Good interpersonal skills · Ability to work under stress and time constraints · Maintains good relationships with colleagues and builds strong professional networks.

Hadoop/Big Data Platform Skill Set:

• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Very good knowledge on analyzing the bottlenecks on the cluster - performance tuning, effective resource usage, capacity planning, investigating.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.

• Good SQL experience in any of the RDBMS.
• Focus on Sybase / Oracle / MSSQL databases

• Autosys / CONTROL-M or other schedulers will be of added advantage.

• Knowledge / working experience of ITRS Active Console/other monitoring tools

• PowerShell, UNIX shell scripting, Python, Java will be of added advantage.

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