Svp - Cloud Security Reliability Engineer Sre jobs at Citi Group in Singapore, Singapore

Job Responsibilities:

• Engage with relevant stakeholders to identify business needs and requirements to best empower this Sales, designing best-in-class solutions and ensuring their successful implementation.
• Understand the Markets framework, and set it up for success, leveraging the interoperability between Markets, its constituent businesses and the broader Citi businesses where applicable.
• Partner with in-business sales technology leaders to create a systems standard that is stronger than the sum of its parts, focusing on areas of maximum impact.
• Collaborate with the second line in Risk and Operations to deliver solutions that can be deployed end to end.
• Work with Technology partners to manage the work slate and help directly guide technology resources on- and offshore while staying involved with in-business goals and aligning to those priorities.
• Oversee the procurement, organization, and distribution of client data within Markets and across to broader Citi, as relevant.
• Ensure strong marketing and communication strategy across the organization; analyze, report and track adoption metrics, and put in place initiatives to increase.
• Engage on efforts relevant to ensuring the integrity and quality of data / content across the platforms, and the necessary compliance with all data privacy and other regulatory mandates.
• Help develop forward-looking vision and strategy to build / maintain state-of-the-art distribution platforms into the future, staying current on relevant external developments in the CRM space.

Knowledge & Experience Requirements:

• Bachelor’s Degree a must; masters a plus.
• Technology and Analytics knowledge a plus.
• Track record of excellent performance in related role Strong ability to pull together Technology teams across the franchise to advance business goals.
• Prior experience as a critical partner/liaison bringing together Business & Technology teams.

Skill Requirements:

• Initiative and ability to structure and drive projects from idea to completion are a must.
• Strong critical thinking and analytical skills Strong interpersonal and relationship-building skills; must be comfortable interacting with all levels of the organization.
• Strong people management / team development skills.
• Effective communication and presentation skills.

Personal Qualities:

• A self-starter who takes ownership and accountability
• Able to work effectively under pressure in a fluid environment.
• Focused attention to detail and high standards for quality and accuracy in his/her work product.
• Collaborative, team-oriented, service-oriented

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Managerial Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Engineering Lead Responsibilities:

• Working with the team to define the architecture, design, development, code review, testing and maintenance of applications.

• Design and implement scalable applications and services with a solid focus on quality, continuous integration, and deployment.

• Write testable code following clean coding and SOLID design principles.

• Perform code reviews and contribute to overall quality, maintainability and testability of software developed.

• Be willing and able to adapt to changes in priorities and requirements.

• Be a self-starter and plan/schedule own work for tasks and projects, implement functionality without direct supervision.

• Work closely with clients and stakeholders to define feature requirements and deliver a product that materially impacts the business and improves the end user experience.

• Work closely with teams to form good working culture and continuously adapt to different working environment.

Qualifications:

• At least 15 years of "hands-on" software development experience.

• Strong "hands-on" experience in Java 8, Core Java, Spring, Hibernate and restful web services including its data interchange format/definition such as XML, JSON.

• Strong "hands-on" experience in distributed caching technologies like Apache Ignite or similar.

• Familiar with different persistent storage technologies such as RDMS (Sybase, SQL Server or Oracle) and NoSQL.

• Solid experience working with source code management tools – Git or Bitbucket.

• Good understanding of clean coding principles.

• Good understanding of code quality measurements using tools like Sonar and able to implement design and implement unit, integration, and functional tests.

• Must demonstrate strong familiarity of design patterns.

• Strong knowledge of Equity Derivatives products & product lifecycle is a MUST.

• A team-player who is comfortable working in a team that deals with ambiguity and problem solving

• Experience managing global technology teams

• Good written and verbal communication skills. Consistently demonstrates clear and concise written and verbal communication

• Strong experience working with OpenShift / Kubernetes or other cloud platforms

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Time Type:

Responsibilities:

• Creating, enhancing and implementing Employee Compliance controls by coordinating with Compliance Technology on the timely implementation of enhancements and proactively addressing potential issues.
• Gathering, reviewing, investigating and analyzing employee related information as well as responding to regulatory inquiries from each of the major regulatory bodies (e.g. FINRA, SEC, CFTC). The response process includes compiling all requested documentation, analyzing the results to identify potential issues, escalating potential risk issues to the appropriate coverage areas and providing input on potential corrective action plans designed to address issues that are identified.
• Participating in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments.
• Other responsibilities include: overseeing the monitoring to adherence to ICRM’s Risk Policies and relevant procedures; preparing, editing and maintaining Compliance program related materials; interacting and working with other areas within Citi, as necessary; and keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Interacting with global counterparts in regards to the governance of Employee Compliance controls portfolio.

Qualifications:

• Expertise of Compliance laws, rules, regulations, risks and typologies
• Ability to organize workflow, ideas and materials
• Experience with drafting Business Requirement Documentation (BRD)
• Excellent written, verbal and analytical skills
• Must be a self-starter, flexible, innovative and adaptive
• Self-motivated and detail oriented
• Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
• Experience in managing regulatory exams and relationships with examiners, auditors, etc.
• Awareness of regulatory requirements including local and US laws, international and industry standards

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus

• The role will be responsible for Employee Compliance related controls, specifically platform design, policy and process design, including relevant policies’ updates, training rollout, and close collaboration with technology on existing platforms hosting controls and their components.
• Driving the Program across the Franchise, interacting with Businesses, PFICRM, Country ICRM to address issues
• Oversee the BAU process by partnering with clusters’ Execution teams
• Working with the Execution team in clusters to train them on program changes.

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Responsibilities:

• Lead integration of functions to meet goals, deploy new products, and enhance processes

• Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems

• Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects

• Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation

• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals

• Consult with end users to identify system function specifications and incorporate into overall system design

• Allocate work, and act as an advisor/coach developers, analysts, and new team members

• Influence and negotiate with senior leaders and communicate with external parties

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of experience in handling complex program delivery (Global Program Delivery Experience a plus).

• Understanding of core banking and Operating Ledger concepts (Preferred).

• Experience of using Agile practices while working in large scale banking transformation programs with geographically distributed teams.

• In depth understanding of corporate banking products and the product life cycle especially within core-banking, treasury, liquidity, payments, and receivables.

• Should have excellent inter-personal skills to build strong working relationships with multiple stakeholders.

• Promotes continuous process improvement especially in code quality, testability & reliability.

• Strong background in Data Management, Data Governance, Data Quality Issues Remediation, Transformation initiatives preferred

• Experience in Oracle database, PL/SQL, Unix/Linux platforms

• Preferred Experience/Familiarity with one or more of these tools

  Big data platforms - Hadoop, Apache Kafka,

  Relational SQL, NoSQL.

  Experience with ETL tools - Talend, Ab Initio

• Demonstrated leadership, project management, and development skills.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

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Responsibilities:

• Design, build, and own key Production Engineering dashboards and metrics pipelines, with hands-on ownership across enterprise tools like Tableau, Grafana, Jira, and ServiceNow, giving teams the visibility to make smarter, faster decisions in day-to-day operations and incident response.

• Establish enterprise aligned consistent frameworks and guiding teams in adopting them, you will help mature how the wider production organization defines, tracks, and acts on engineering health and operational risk.

• Own the end-to-end data pipeline – from extraction (via APIs or queries), transformation, validation, and delivery – for SRE & wider Production metrics ensuring fully alignment with bank's Agile workflows.

• Have an automation first mindset - Challenge the status quo, collaborate & contribute innovative solutions to the wider SMBF Production capabilities to improve visibility of key engineering metrics.

• Track and improve critical production OKRs across Services Production such as MTTR, MTTD, change success rate, recovery automation/Swing tests, alert volume, and toil, by providing actionable insights.

• Utilise & re-use the existing enterprise solutions to create a unified view of reliability and recovery trends within Services.

• Collaborate with other central Observability, Architecture and Infrastructure teams to ensure the availability, quality, and consistency of engineering data.

• Build out data models and repositories that support historical analysis, trend forecasting, and anomaly detection.

• Drive executive and operational reporting to tell a real story of engineering progress, platform health, and critical business impact enabling LoBs to take data driven decisions.

• Support SRE tooling strategy by identifying gaps in telemetry, metrics maturity, and automation opportunities.

• Define and operationalize SLIs, SLOs, and error budgets in partnership with other SREs and development teams across Services, ensuring continue refinement.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of experience in SRE, Observability, Engineering Productivity, or Data Engineering roles.

• Hands-on experience with Tableau and Grafana for visualization and reporting.

• Strong command of data integration and engineering techniques (e.g., REST APIs, SQL, Python, ETL tools, data modelling).

• Experience building metrics pipelines and data workflows across ServiceNow, Jira, Grafana, cloud telemetry, and operational systems.

• Familiarity with defining and implementing SLIs, SLOs, and error budget-based engineering workflows.

• Deep understanding of incident response, recovery processes, and engineering operations in enterprise environments & the related KPIs

• Demonstrated ability to influence enterprise outcomes using data – from post-incident reviews to quarterly engineering OKRs.

• Strong communication skills with the ability to engage both senior technical and non-technical audiences.

• Demonstrated social, positive, can-do attitude to quickly learn and take own initiative to deliver creative and productive solutions

• Ability to communicate well at all levels and network / influence at all levels

• Ability to balance multiple demands and work both independently and as part of a matrix organisation to develop solutions

Education:

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent practical experience.

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The job:

As a member of the SRE team, you will be responsible for working towards our SRE strategy and operating model, as the team embarks on a multiyear transformation journey.

Engineering excellence and secure by design are important principles for our CISO organisation. You will raise the bar on both our existing products but also the frameworks and capabilities that are engineered within the SRE team.

Partnership and collaboration are key. You will work closely with the existing Engineering and Operations teams, building out the SRE capability alongside evangelising SRE best practice and techniques for the wider organisation. Reducing TOIL will be paramount to your success.

What the role covers:

• Working across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products
• Architecting and building tools and platforms that provide capabilities for SRE
• Collaboration with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organisation
• Actively owning production level incidents till resolution

Job Skills/ Qualifications:

• Bachelor’s degree or equivalent work experience
• 8+ years of relevant work experience
• Highly motivated self-starter with excellent interpersonal and communication skills. Able to communicate efficiently at multiple levels of seniority.
• Certification or formal training in site reliability engineering concepts and practices
• Prior experience working towards SLIs, SLOs and observability capabilities at a large scale.
• 5+ years experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages.
• Experience working on observability, logging and metrics toolsets: Prometheus, Grafana, Splunk, Elk.
• Experience of k8s and container technologies: Docker, Openshift and EKS
• Experience with public cloud technologies: AWS, GCP or Azure.
• Experience with Secrets products: HashiCorp Vault or CyberArk
• Hands-on Experience with CI/CD pipelines: Tekton, Harness, Jenkins or equivalent.
• Hands-on Experience with Infrastructure as Code: Terraform, CloudFormation, Ansible.
• Highly effective navigating large and complex organisations
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Experience working in CISO or security led organisations desirable but not essential.

Time Type:

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The Security Incident Management Analyst is an intermediate level position responsible for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Citigroup's Security Operations Center is seeking a highly skilled Security Incident Management Analyst to support critical efforts aimed at protecting Citigroup's infrastructure, assets, clients and stakeholders. This is a demanding role with enterprise-wide exposure and responsibility. You will serve both as a subject matter expert and as an ambassador for the security incident management team. You will be assigned to the Security Incident Management Team, and will collaborate closely with a talented cadre of security specialists as they respond to data breaches and other security incidents that impact Citigroup. Your observations and recommendations will impact security decisions across the organization, and play an important part in maturing Citigroup's defense-in-depth cyber operations.

Responsibilities

As a Security Incident Management Analyst, your primary responsibility is to manage risk throughout the security incident lifecycle. Related activities include, but are not limited to:

• Work as part of a best in class ‘follow the sun’ security incident response team.
• Lead and manage incident response activities to ensure that requisite triage, containment, and eradication are completed within targeted timeframes.
• Ensure that the security incident record is complete, accurate and fit for purpose.
• Collect and analyze evidence including investigative findings and prepare to coordinate with internal and external compliance and audit personnel.
• Execute incident response meetings and communicate complex security topics; exhibit good judgment and discretion when initiating escalations to all levels of the organization.
• Ensure that controls are utilized daily and that non-compliance remediation is addressed by appropriate selection.
• Provide IS consulting services, including interpreting and/or clarifying information security policy, procedures, standards or concepts.
• Assist with defining and implementing information security standards to align procedures and practices in pursuit of compliance with Citigroup standards.
• Validate compliance with information security policies, practices, and procedures, and resolve a variety of information security related issues in coordination with the relevant business(es).
• Assume both informal and formal mentorship roles within the team, and assist with coaching and training of new team members.
• Act as an authority for cyber security incidents, with the ability to reliably identify and escalate threats with appropriate urgency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Stay current with the evolving landscape of cyber threat activities and cybersecurity best practices
• Work independently with minimal oversight
• Adapt to changing requirements in a fast paced environment
• Multitask and meet deadlines despite competing priorities
• Navigate operational impediments in order to complete time sensitive tasks
• Identify and document any opportunities for process improvement
• Be a reliable team player.
• Practice mutual respect at all times
• Establish trust and build strong partnerships
• Resolve conflict in a constructive manner and use as an opportunity to develop team unity
• Prioritize collective success ahead of individual ambition
• Strong communicator.
• Establish clear narratives to describe observations, ideas and recommendations
• Motivate colleagues and partners to cooperate and support as needed
• Exert influence, both verbally and in writing, through all levels of the organization

Requirements

• Relevant professional certifications issued by GIAC, AWS, etc., preferably GCCC, GCIH, CEH, ECSA.
• General Industry knowledge of reporting obligations pertaining to local and national laws and regulatory bodies such as OCC, SEC, ECB, MAS
• Working knowledge of common security models (Defense-in-Depth) and frameworks (MITRE Attack, Cyber Kill Chain, STIX)
• Working knowledge of VERIS taxonomy
• Working knowledge of OSI model
• Working knowledge of security and/or incident response in cloud environments
• Working knowledge of software development best practices, including agile methods
• Familiar with Atlassian tools
• Previous experience working in highly regulated environment
• Previous experience in a fusion center and/or exposure to large scale incident response
• Prior experience with information technology and/or information security in the financial services industry
• Prior experience with cloud environments (e.g. AWS, GCP, Azure)
• Working knowledge of how computer applications, systems, and networks are managed and secured.
• Working knowledge of common security threats and vulnerabilities, attack vectors, and adversary tactics, techniques, and procedures (TTP's)
• Proficient threat intelligence supported by a clear understanding of Cyber Adversarial levels , their motives and capabilities.
• Must have flexibility to work outside of normal business hours when necessary

Education and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, Digital Forensics Sciences, or other IT related field however Master's is preferred.
• 5+ years of professional experience in cybersecurity and/or information security, or demonstrated equivalent capability
• Previous experience with cyber investigations and/or incident response
• Working Knowledge of CIS Top 18, NIST 800-53 and NIST 800-61
• Proven experience of enterprise wide stakeholder interaction and management

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