דרושים Avp Futures Derivatives Collateral Client Services Japanese Speaking ב-Citi Group ב-Singapore, Singapore

cations systems analysis and programming activities.

Key Responsibilities

• Design, develop and test resilient, stateless, scalable, and reusable services and APIs utilizing latest frameworks and libraries while adhering to development standards.

• Architect, review and implement technical solutions that conform to Citi standards, deliver optimized client experience and competitive advantage while utilizing best-of-breed technology.

• Develop reusable software components in a microservices cloud-native architecture. Develop high-performing Angular screens utilizing latest in-house frameworks and libraries with an emphasis on design patterns, reusability, code quality and secure coding practices.

• Drive application development activities by partnering closely with stakeholders, product managers and business analysts to understand problem statement.

• Implement automated build, test and deployment pipelines utilizing latest DevOps tools available at Citi.

• Strong experience in validating testing and have quality product at early stage of lifecycle and ability to partner with QA engineers to drive test automation efforts

• Collaborate with cross-functional teams to build reusable, shared libraries, and components. Mentor/coach junior team members and enforce governance with respect to application development and testing standards and best practices to continuously enhance code quality.

• Research and understand front-end development and DevOps best practices based on industry and Citi standards.

• Provide expertise in area and advanced knowledge of applications programming and ensure that the application design adheres to the overall architecture blueprint.

Required Skills

• Seasoned professional with 7+ years of experience in the IT industry. Sound technical background with a passion to explore emerging technologies.

• Experience designing and developing cloud native applications with a microservices architecture running on Docker, OpenShift/Kubernetes platform

• Application development experience using Java, Spring, SQL, REST APIs, Kafka/ IBM MQ, CI/CD tools like Bitbucket, Jenkins •

• Experience developing web applications in JavaScript, Angular, HTML and CSS.

• Experience working in an Agile/Scrum work environment and managing stakeholders in a global and dynamic environment.

• Detail-oriented professional who can juggle priorities in a high-pressure, dynamic, global environment.

• Strong analytical, inter-personal and problem-solving skills with the ability to innovate and a can-do attitude. Quick learner with the ability to multi-task, manage tight deadlines, adapt to changing requirements and deal with ambiguity without impacting delivery.

• Detail-oriented and self-organized individual with exceptional written and verbal communication skills

• Ability to build trusted relationships and partner across a complex organization. Proactive and self-motivated professional who can hit the ground running. Willingness to ask questions, challenge the statusquo and seek out answers and a passion for continuous process improvements.

• Bachelors or Masters Degree in Computer Science or Information Technology

Desirable Skills

• Experience and Competencies Understanding of futures and options clearing workflow and experience working with futures exchanges and clearinghouses.

• Experience working on application security standards and protocols such as Oauth, TLS, SSL, SSH, SFTP and PKI

• Experience with distributed Cache (Gemfire/ Redis)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Job Purpose:

You will play a pivotal part in helping to support the lifecycle of a trade, focusing on controls, reconciliations, and treasury management. Working closely with Business partners, and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.

You will develop a broad and detailed understanding of the organization’s landscape, culture, processes, and Technology.

You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our clients.

Job Requirements

• Daily monitoring and processing of exchange, central clearing house margin calls
• Application of business acumen and analysing trends across treasury and control processes
• Creation and input into associated metrics to enable productivity measurement.
• Oversight of Balance Sheet accounts and proactively management of break resolution and escalation
• Liaison with Finance teams regarding applicability and validity of monthly Adjustments
• Execution of collateral asset movements and associated monitoring
• Ensure adherence to our regulatory requirements and understand these, always follow key processes and control requirement.
• Ability to communicate complex processes and workflows.
• Escalate clearly and promptly.
• Manage the investigation and resolution of breaks with Exchanges, Brokers, and Affiliates
• Improvement of daily processing to increase efficiency, identify where automation is required and drive solutions to completion.
• Ensure Standard Operating procedures are up to date and cover all functions, understand, and follow Citi policies and standards.
• Participation and ability to drive change initiatives both global strategic and regional discretionary and mandatory.
• Partner effectively with Business stakeholders, technology groups, finance, and compliance teams. Regionally across Asia and Globally.
• As a senior member of the team be able to take on supervisory functions, both on and offshore oversight when the team lead is absent.
• Required to have the ability to work autonomously and as an effective team member.

Essential Requirements

• Relevant Industry Experience: minimum of 5 years relevant experience in Financial Organization i.e. Investment Banking / Investment Management / Hedge Fund / Exchange
• Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively to a diverse audience.
• Problem-Solving: Proven track record of resolving issues efficiently and effectively, able to drill into the details, and address the root cause.
• Attention to Detail: Strong attention to detail, ensuring accuracy in communications, transactions, and reporting.
• Be able to demonstrate the relevant experience in operations risk management across the derivatives products.
• Ability to write business development requirements to initiate change and automation requests across technology stacks as well as low code automation solutions.
• Be familiar with the associated regulatory obligations across client money rules and margin calls across the Asian futures and derivative markets.
• Team Collaboration: Ability to work collaboratively with internal teams to ensure seamless service delivery and stakeholder satisfaction.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Preferred Requirements:

• Experience in linked to Futures and Derivatives Clearing
• Demonstrate business acumen across treasury management.

• Demonstrated ability to build, maintain relationships with business stakeholders, treasury, and finance groups.
• Experience with futures products from perspective of Clearing Broker, Exchange and or Buy Side
• Experience of margin and collateral processes for Exchange Derivative products and associated regulatory requirements.
• Track record of the ability to create and use of key productivity indicator metrics (KPIs)
• Track record of the ability to create and use of key risk indicator metrics (KRIs)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Incumbent will be part of Fund Operations Change senior leadership team and will interact closely with global client change and on-boarding Funds leads, and multiple stakeholders across Operations, Technology, Product, CitiService and client relationship organization.
Excellent communication skills are required as role involves daily client interactions/escalations.Responsibilities:

• Day-to-day leadership, management & support of client change teams in region, ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee’s lifecycle are performed in appropriate standard.
• Coordination, execution and reporting of APAC client change delivery delivery projects across Funds Operations area
• Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements.
  As first remit - implementation of global Funds Change standards, processes and frameworks in region - for client change delivery
• Capacity management and dynamic prioritization of resources in region and in cooperation with global leads
• Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
• Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
• Ensuring wider Change function APAC sites’ compliance with applicable laws, regulations and Citi policies.
• Active engagement in regional strategy initiatives and their promotion within stakeholders's group

Qualifications/requirements:

• 10+ years of experience on significant client change programs, preferably within Fund Operations/Investor Services space
• 10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change/project teams
• 5+ years of experience in working directly with bank clients on projects/change programs
• Working experience and/or expertise around local/APAC landscape, environment, and specifics
• Stakeholders’ management skills, ability to build long-term relationships
• Track record of delivering process standardization, efficiency and org design in project/change areas
• Continuous improvement and transformation-related skillset and mindset with proven track record of the same
• Excellent communication skills (oral & written), executive presence

Education:

• Bachelor’s/University degree, Master’s degree preferred
• project management certification - nice to have
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Job Responsibilities:

• Engage with relevant stakeholders to identify business needs and requirements to best empower this Sales, designing best-in-class solutions and ensuring their successful implementation.
• Understand the Markets framework, and set it up for success, leveraging the interoperability between Markets, its constituent businesses and the broader Citi businesses where applicable.
• Partner with in-business sales technology leaders to create a systems standard that is stronger than the sum of its parts, focusing on areas of maximum impact.
• Collaborate with the second line in Risk and Operations to deliver solutions that can be deployed end to end.
• Work with Technology partners to manage the work slate and help directly guide technology resources on- and offshore while staying involved with in-business goals and aligning to those priorities.
• Oversee the procurement, organization, and distribution of client data within Markets and across to broader Citi, as relevant.
• Ensure strong marketing and communication strategy across the organization; analyze, report and track adoption metrics, and put in place initiatives to increase.
• Engage on efforts relevant to ensuring the integrity and quality of data / content across the platforms, and the necessary compliance with all data privacy and other regulatory mandates.
• Help develop forward-looking vision and strategy to build / maintain state-of-the-art distribution platforms into the future, staying current on relevant external developments in the CRM space.

Knowledge & Experience Requirements:

• Bachelor’s Degree a must; masters a plus.
• Technology and Analytics knowledge a plus.
• Track record of excellent performance in related role Strong ability to pull together Technology teams across the franchise to advance business goals.
• Prior experience as a critical partner/liaison bringing together Business & Technology teams.

Skill Requirements:

• Initiative and ability to structure and drive projects from idea to completion are a must.
• Strong critical thinking and analytical skills Strong interpersonal and relationship-building skills; must be comfortable interacting with all levels of the organization.
• Strong people management / team development skills.
• Effective communication and presentation skills.

Personal Qualities:

• A self-starter who takes ownership and accountability
• Able to work effectively under pressure in a fluid environment.
• Focused attention to detail and high standards for quality and accuracy in his/her work product.
• Collaborative, team-oriented, service-oriented

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Client Service Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• Actively manage the day-to-day servicing and processing activities to ensure that the staff is delivering a high level of service and complying with corporate and regulatory policies and procedures.
• Interface daily with Banking teams to ensure escalated issues addressed and client service requirements are being exceeded.
• Coach and provide ongoing feedback to staff, identify training needs, and prepare developmental and training plans.
• Regularly review processes to ensure maximum efficiencies while delivering superior service quality.
• Contribute to and drive tactical and strategic initiatives.
• Establish effective working relationships with operational and technology partners to jointly identify and resolve on-going issues.
• Regularly review internal control and regulatory requirements and self-test results to ensure that effective controls are in place.
• Work closely with the Global and Regional Market Managers to ensure that business initiatives are appropriately supported by Service.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience
• Leadership skills: Takes ownership, readily takes charge and makes decisions, able to motivate people toward a common goal, implement change and get results.
• People Management Skills: able to constructively coach and motivate staff
• In-depth knowledge of client onboarding requirements, including KYC and AML
• Excellent verbal and written communication skills
• US: Licenses 7, 66, 9 & 10 or equivalent

Education:

• Bachelor's/University degree, Master's degree preferred

Time Type:

Responsibilities:

• Administer branch sales, service, control and management of human resources
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
• Execute planning and budgeting activities to ensure branch annual goals are met
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience required
• Previous experience in banking or financial industry preferred
• Proven experience managing teams
• Consistently demonstrates clear and concise written and verbal communication skills
• Consistently demonstrates analytic skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.
• Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.
• Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.
• Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts
• Serves as escalation point for issues and complex processing.
• Involved in key projects for unit.
• Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

Time Type: