Senior Executive Assistant - A05 Madrid jobs at Citi Group in Philippines

This role will require interaction with business management teams and support partners (Tech, ICRM, Control, Middle Office etc) - timely escalation and remediation of issues, continued drive towards efficiency and closure of any control gaps. Members of the team are required to escalate, investigate and remediate any issues identified through the control processes.

Responsibilities:

• Liaise with front office contacts while establishing and maintaining solid relationships with our internal partners in the business
• Proactively identify opportunities to optimize and streamline processes, propose solutions and lead implementation of improvements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Collaborating with various businesses across Markets to deliver on organizational objectives
• Working as part of a global team to monitor controls, provide oversight and escalate issues in a timely manner
• Developing communication and similar material for presentation to a wide variety of audiences from stakeholders, peers and management.
• Assisting in special projects/tech enhancements

Qualifications:

• Undergraduate degree required
• Strong influence management and relationship skills
• 5-8 years relevant work experience in Business Risk & Controls
• Knowledge of global markets traded products including downstream processing practices and related control principles a positive
• Demonstrated expertise of Microsoft Office product suite and proficiency in Microsoft Excel and PowerPoint preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication and interpersonal skills

Time Type:

This is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruitsIn this role the job responsibilities are, but not limited to:

• Coordinate and execute the end to end of the operative / administrative activities related with Risk

• Leads program execution activities regarding logistics (virtual/in person), LMS operations and administration (course creation/roster management), platform creation/edits, content testing, facilitation/speakers scheduling, among others.

• Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function

• In partnership with Learning Advisors and Program Managers, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.

• Helps develop and execute learning and development strategy for their region/product/function

• Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured

• Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners

• Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them

• Collaborates with colleagues across HR to provide integrated experience for region/product/function partners

• In partnership with learning advisors, implements the strategy for consistently measuring the effectiveness of training

• Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in Learning and Development

• Experience with LMS systems preferred

• Proven influencing and relationship management skills

• Proactive leadership and motivational skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Proficient in Microsoft Office with an emphasis on MS Excel

• Self-motivated and detail oriented

• This role will work UK hours

• Bachelor’s/University degree or equivalent experience

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team asbased inTaguig.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support the analysis and submission of reports to various constituencies (local regulators, SEC, Fed, OCC, etc.) based on requirements such as US GAAP, US Regulatory, and local statutory reporting
• Assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period
• Facilitate the implementation of procedures and the development of analyses and reports
• Deliver routine and defined outputs
• Escalate problems or issues related to transactions, processes, reports, or procedures
• Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 years of previous experience preferred
• Experience in Finance, Financial Services or Accounting Internship preferred
• Proficient in Microsoft Office with an emphasis on MS Excel
• Detail oriented
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• HR Advisory function focused on workplace concern investigation & management
• Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
• Responsible for HR delivery and implementation across the employee lifecycle
• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
• Investigate and handle Low ethics and workplace concerns and close within the required time frame.
• Execute discipline actions for employees as requested by Investigative Units and Control functions.
• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
• Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
• Resolve moderately complex HR issues conferring with managers when necessary
• Assist progressively larger or more complex employee populations and participate on cross-Citi projects
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience on HRBP / HR Advisory
• Mandarin language proficiency
• Working knowledge of industry standards and practices
• Proficient in Microsoft Office and PeopleSoft
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Take the next step in your career, apply for this role at Citi today

Translate discipline letters for China and Taiwan into chinese.

Conduct investigations in the chinese lanaguage as may be requested or required by employees.

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

based inTaguig.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

QATV is the critical First Line Testing for key BCBS 239 reports and quality assurance and issue management across Finance. We will continue to enhance our methodology, deliver enterprise-wide frameworks, and drive controlled and consistent results with our partners.

• Core Testing Pillars
  • Transaction Testing
    • Performs ongoing transaction testing of BCBS 239 reports to assess data accuracy and conformance to report requirements. Key activities include:
      • Execute testing based on test scripts
      • Review testing results and preliminary impact assessment
      • Confirm exceptions / concerns with relevant issue owner / remediation path
    • Key Skills:
      • Data analysis and validation
      • Knowledge of BCBS 239 principles and regulatory reporting
      • Strong attention to detail and accuracy
      • Proficiency with data analysis tools (Excel, SQL, Python, etc.)
      • Understanding of financial transactions and reporting standards
    • Relevant Experience:
      • Experience in regulatory compliance testing, particularly in financial institutions
      • Prior experience with BCBS 239 or similar regulations
      • Previous roles in quality assurance or financial reporting
      • Familiarity with transaction lifecycle and audit trail

• The Fin Solutions Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
• Responsibilities:
  • Contributes to the design, roll-out and governance of financial solutions, including:
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.
  • Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables.
  • May supervise day-to-day work of junior level employees.
  • Performs other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Additional Information:
  • Qualifications:
    • 5-8+ years of relevant experience, within the financial services industry preferred
    • Excellent relational and communication skills
    • Advanced Microsoft Office skills
  • Education:
    • Bachelor’s degree
  • Key Skills:
    • Data analysis and validation
    • Knowledge of BCBS 239 principles and regulatory reporting
    • Strong attention to detail and accuracy
    • Proficiency with data analysis tools (Excel, etc.)
    • Understanding of financial transactions and reporting standards

Time Type:

Shape your Career with Citi

based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Responsibilities:

• Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams
• Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs
• Monitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedures
• Contribute to development of new techniques, models, and plans within area of expertise
• Facilitate alignment of the Operations Support infrastructure through focused technologies and processes
• Ensure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measures
• Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively
  supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years experience managing a team
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Experience in analyzing business requirements, developing test plans, and discrepancy resolution
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
• Process various hedge fund tasks, including calculating net asset value, reconciling cash and holdings, and pricing securities
• Offer advanced solutions for assigned securities processing areas
• Provide guidance and assistance to junior staff
• Oversee the set-up of new hedge funds, while representing a securities processing team, and acting as the analytical and procedural expert
• Serve as analytical or procedural expert for securities processing deliverables/initiatives
• Prepare expense budgets, analyze expense calculations, and prepare unaudited financial statements
• Ascertain fund value and allocate values to each investor
• Assist with the development of new techniques and streamlining hedge fund/securities processing activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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