Technology Infrastructure Strategy Program Head jobs at Citi Group in Mexico, Mexico City

Responsibilities:

• Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
• Participate in testing activities, including the creation and execution of basic test scripts
• Apply comprehension of how the team interacts with others in accomplishing objectives
• Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Exchange ideas and information in a concise and clear manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Demonstrated knowledge of operational process changes and improvement

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Excelente actitud de servicio
• Seguimiento a procesos/ procedimientos.
• Conocimientos generales en sistemas operativos de Mainframes.
• Disponibilidad para realizar tareas nuevas (capacitaciones, seminarios).
• Autodidácta
• Inglés básico/intermedio.
• Licenciatura/Ingeniería concluida

Time Type:

Responsibilities:

• Perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions
• Draft audit reports and present issues to the business while discussing practical cross-functional solutions
• Complete assigned audits within budgeted timeframes, and budgeted costs
• Monitor, assess, and recommend solutions to emerging risks
• Contribute to the development of audit processes improvements, including the development of automated routines
• Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
• Develop effective line management relationships to ensure strong understanding of the business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Effective verbal and written communication and negotiation skills
• Subject matter expertise regarding audit technology’s application
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

• Lead, evaluate, provide resources and drive a team towards realistic goals
• Manage sizeable resources, budget, policy formulation and strategic decisions
• Apply in-depth/comprehensive knowledge of subject domain/area to assume responsibility for large, complex systems/services/initiatives
• Apply a broad and comprehensive knowledge-base in multiple functional areas as well as underlying business strategy
• Ensure essential processes and procedures are in place and contribute to defining and re-engineering improvements
• Influence and negotiate with senior leaders across functions, communicating with external parties as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 15+ years experience, including 8-10+ years of managerial experience
• Experience in a technology infrastructure role with extensive experience in infrastructure technologies and/or functions, business, as well as functional and project management
• Experience in financial services or large complex and/or global environment preferred
• Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience
• Proven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practices
• Proven analytical, diagnostic and multitasking skills with focus on execution and attention to detail
• Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
• Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

El Technology Infrastructructure IT Strategy Program Head es un puesto gerencial Senior responsable de administrar el portafolio de iniciativas relacionadas con Tecnologías de Infraestructura dentro del alcance del programa de IT Strategy de Banamex. Estas iniciativas incluyen manejo de programas de entrega de infraestructura, de ejecución de modelos organizacionales, financieros y de ejecución de contratos relacionados a estas tecnologías.

Este rol demanda una amplia experiencia en el manejo de stakeholders ejecutivos, tanto globales como locales en las áreas de Infraestructura Tecnológica, Finanzas, Compliance, Legal, Compras, Recursos Humanos, entre otras.

Time Type:

This position is within the Third Party Management area at Banco Citi Mexico, in charge of managing regulatory aspects related to third parties of the Bank and the Brokerage House.

Responsibilities:

• Assurance of compliance with local regulations for areas and functions in Mexico that receive services provided by Third Parties
• Execution and supervision of procedures and controls related to regulatory aspects
• Advice and support to users about procedures related to regulatory aspects
• Constant interaction with different specialist areas within the organization in Mexico and other countries
• Balanced and daily risk management and control, in an environment that demands proactivity, strategic vision and permanent assertiveness.
• Address audit and regulatory reviews for operational and control aspects related to regulatory compliance
• Supports planning, directing and coordination of day-to-day activities.
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
• Oversees regulatory function meet business needs in compliance with the regulation as well as global and local policies and procedures
• Ensures all stakeholders and areas are identified and included in the day-to-day activities
• Escalates risks when appropriate.
• Makes recommendations for training and development needs.
• Directs area supported through responsibility for delivery of end results.
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Negotiate skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Time Type:

Responsibilities:

• Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
• Participate in testing activities, including the creation and execution of basic test scripts
• Apply comprehension of how the team interacts with others in accomplishing objectives
• Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Exchange ideas and information in a concise and clear manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Demonstrated knowledge of operational process changes and improvement

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Indispensable conocimientos en paquetería Office (excel, access, power point, word)
• Conocimientos en SQL.
• Conocimientos en Tableu
• Trabajo bajo presión y trabajo en equipo
• Inglés intermedio
• Licenciatura finalizada/ Titulado

Time Type:

Responsibilities:

• • Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
  • Responsible for Batch Management , End of version Software's and toolsets Upgrades , Automate Manual Tasks and Platform Build Project Management.
  • Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
  • Maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
  • Start of day checks, continuous monitoring, and regional handover.
  • Perform same day risk reconciliations
  • Develop and maintain technical support documentation.
  • Identifies ways to maximize the potential of the applications used
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  • Ensures that storage and archiving procedures are in place and functioning correctly
  • Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
  • Act as a liaison between users, interfacing internal technology groups and vendors.
  • Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
  • Ongoing capacity planning and expansion to keep pace with rapidly increasing platform needs.
  • Accountable for Environment stability , quality, performance, reliability, serviceability,
  • Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• • 7-10 years’ experience in an Application Support role.
  • Experience with handling Linux Operating systems
  • Proficient in SQL using Oracle and SQL server DB
  • Web application support experience especially with WebSphere environment and Weblogic environment
  • Middleware exposure including TIBCO, NDM, MQ, EMS, Kafka and SFTP
  • Experience with ITRS Geneos monitoring tool, Kibana, AppDynamics and Splunk Tool Sets
  • Experience with scheduling jobs using Autosys tool
  • Experience with Scrum methodologies and JIRA
  • Good to have - Experience with cloud based technologies - OpenShift/Cloud technologies, Interfaces, DevOps, MongoDB
  • Experience installing, configuring or supporting business applications.
  • Experience with some programming languages and willingness/ability to learn.
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools.
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Responsibilities:

• Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
• Participate in testing activities, including the creation and execution of basic test scripts
• Apply comprehension of how the team interacts with others in accomplishing objectives
• Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Exchange ideas and information in a concise and clear manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Demonstrated knowledge of operational process changes and improvement

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-Knowledge of network protocols: OSPF EIGRP BGP MPLS RSTP STP HSRP VRRP VRF VTP DHCP DNS CDP LLDP ARP FTP TFTP

- Desirable CCNA knowledge

- Desirable Availability to rotate shifts between morning and night from 7:00 to 19:00 (Morning) and 19:00 to 07:00 (Night) hours in the Jardines de la Montaña area in Tlalpan borough.

-Intermediate English desirable.

-Degree or Engineering negotiable regarding professional experience.

Time Type: